A brief and plain introduction to NVC based on the works of Marshall B. Rosenberg and others.
2nd draft uploaded in PDF formatting to correct numbering errors in conversion process.
Non-violent communication was created by Marshall Rosenberg. It's a tool to help couples, organizations and families effectively communicate with each other in a way that increases the chances of everyone getting their needs met and avoids making demands and creating resentment.
Many of your established communication patterns may contribute to dysfunctional relationships, misunderstandings and frustration. Making “moralistic judgments” about other people can alienate them. This differs from making “value judgments,” which people do all the time. Comparing people to each other interferes with authentic communication, as does talking about what someone deserves or denying responsibility for your actions. When you say you have to do something, or someone else is making you do it, you alienate yourself from other people.
Nonviolent or Compassionate Communication (NVC) is “a way of communicating that leads us to give from the heart.”
“Nonviolent or Compassionate Communication” (NVC) offers interpersonal connection “from the heart.” NVC helps you focus and stay humane in tough circumstances. Using NVC, you can alter your consciousness so that you see your actions differently.
NVC has four components: “observations, feelings, needs and requests.” To apply NVC, work through these four elements. Observe what’s going on. Share how an event makes you feel and what you need. If you ask the other person to do something, your request should be specific. Ask for something the person can do. Don’t request an attitude change or an abstract intention. NVC has two “parts” or sides. In one, you express yourself and your reality honestly by working through the four components. In the other, you receive communication and respond with empathy as you and your counterpart(s) work through NVC’s four constituent parts. You can apply NVC to personal relationships – within families, in business and in group or societal conflicts.
Happy Reading & Learning
Non-violent communication was created by Marshall Rosenberg. It's a tool to help couples, organizations and families effectively communicate with each other in a way that increases the chances of everyone getting their needs met and avoids making demands and creating resentment.
Many of your established communication patterns may contribute to dysfunctional relationships, misunderstandings and frustration. Making “moralistic judgments” about other people can alienate them. This differs from making “value judgments,” which people do all the time. Comparing people to each other interferes with authentic communication, as does talking about what someone deserves or denying responsibility for your actions. When you say you have to do something, or someone else is making you do it, you alienate yourself from other people.
Nonviolent or Compassionate Communication (NVC) is “a way of communicating that leads us to give from the heart.”
“Nonviolent or Compassionate Communication” (NVC) offers interpersonal connection “from the heart.” NVC helps you focus and stay humane in tough circumstances. Using NVC, you can alter your consciousness so that you see your actions differently.
NVC has four components: “observations, feelings, needs and requests.” To apply NVC, work through these four elements. Observe what’s going on. Share how an event makes you feel and what you need. If you ask the other person to do something, your request should be specific. Ask for something the person can do. Don’t request an attitude change or an abstract intention. NVC has two “parts” or sides. In one, you express yourself and your reality honestly by working through the four components. In the other, you receive communication and respond with empathy as you and your counterpart(s) work through NVC’s four constituent parts. You can apply NVC to personal relationships – within families, in business and in group or societal conflicts.
Happy Reading & Learning
Training Slide Deck
Tips on Difficult Conversations
-What to think about when preparing for difficult conversations
-Things to remember during difficult conversations
- Top 6 mistakes that can turn difficult conversations into disasters.
Collaboration skills are those that enables you to collaborate with others to achieve any specific goal or objective. These are the most important skills as all the working environment needs collaboration. These skills helps you to understand different perspectives, managing your priorities with others and meeting expectations as reliable member of the team.
Presented to a group of approx 20 leaders in the field of mentoring at the Friends for Youth Mentoring Conference, Thursday April 18, 2013 in Santa Clara, CA
This webinar is for anyone who would like to improve their communication with difficult people. Judith Katz, MS, will present a set of simple tools that you will be able to apply immediately to any communication situation. The process she will be presenting on is a four-step methodology developed by psychologist Marshall Rosenberg that has been taken up by thousands of people and applied in businesses, community organizations, and government institutions around the world.
These are the slides from a workshop I am running, it definitely doesn't quite translate to self paced online, but you get an idea of some of the stuff. Please provide comments if you have any feedback!
When we disagree with what is happening in our world we usually see two choices: (a) keep quiet and keep up a pretense of peace (b) disagree and risk burning bridges. Nonviolent communication provides a third option: share your own experience and ask for what is life-giving.
This talk explores the soft skill necessary to speak up in a nonviolent way. Learn to suspend judgement, feel your emotions, be vulnerable, ask for what you need and see the best in other people.
Your Life Satisfaction Score (beta) is an indicator of how you thrive in your life: it reflects how well you shape your lifestyle, habits and behaviors to maximize your overall life satisfaction along the five following dimensions:
►1. Health & fitness, reflecting your physical well-being and healthy habits;
►2. Positive emotions & gratitude, indicating how well you embrace positive emotions;
►3. Skills & expertise, measuring the ability to grow your expertise and achieve something unique;
►4. Social skills & discovery, assessing the strength of your network and your inclination to discover the world;
►5. Leadership & meaning, gauging your compassion, generosity and how much 'you are living the life of your dream'.
Visit www.Authentic-Happiness.com to check your Life Satisfaction score. Free, no registration required.
Empathy: The Science of Feeling. Do You Have Enough Empathy to Reach Your Ful...UXPA International
Ever wondered what makes some practitioners truly great? Is there something in how they are wired that sets them apart and amplifies their contributions on products, projects, and within organizations?
Our presenters will explore how recent advances in brain science and empathic competency may offer practice owners and businesses measurable ways to hire and cultivate individuals who can make a true difference in the success of their products and teams. The two will share findings from their 2015 survey of more than 500 practitioners throughout Europe, Canada and the United States on the importance of empathy in designing informational environments.
Join our presenters and hear how a conversation about hiring for fit, the role of certifications, and predicting team success resulted in a journey to understand what really makes us tick.
(Participant count will be updated after research fields to reflect actual participant numbers and respondent geographies).
Joint working and collaboration are essential in any workplace and often they are taken for granted. However, much like other workplace attributes, effective collaboration skills need to be nurtured and developed. So, does your team have the required workplace collaboration skills? Let’s find out what they are and how you can promote them in your business.
Training Slide Deck
Tips on Difficult Conversations
-What to think about when preparing for difficult conversations
-Things to remember during difficult conversations
- Top 6 mistakes that can turn difficult conversations into disasters.
Collaboration skills are those that enables you to collaborate with others to achieve any specific goal or objective. These are the most important skills as all the working environment needs collaboration. These skills helps you to understand different perspectives, managing your priorities with others and meeting expectations as reliable member of the team.
Presented to a group of approx 20 leaders in the field of mentoring at the Friends for Youth Mentoring Conference, Thursday April 18, 2013 in Santa Clara, CA
This webinar is for anyone who would like to improve their communication with difficult people. Judith Katz, MS, will present a set of simple tools that you will be able to apply immediately to any communication situation. The process she will be presenting on is a four-step methodology developed by psychologist Marshall Rosenberg that has been taken up by thousands of people and applied in businesses, community organizations, and government institutions around the world.
These are the slides from a workshop I am running, it definitely doesn't quite translate to self paced online, but you get an idea of some of the stuff. Please provide comments if you have any feedback!
When we disagree with what is happening in our world we usually see two choices: (a) keep quiet and keep up a pretense of peace (b) disagree and risk burning bridges. Nonviolent communication provides a third option: share your own experience and ask for what is life-giving.
This talk explores the soft skill necessary to speak up in a nonviolent way. Learn to suspend judgement, feel your emotions, be vulnerable, ask for what you need and see the best in other people.
Your Life Satisfaction Score (beta) is an indicator of how you thrive in your life: it reflects how well you shape your lifestyle, habits and behaviors to maximize your overall life satisfaction along the five following dimensions:
►1. Health & fitness, reflecting your physical well-being and healthy habits;
►2. Positive emotions & gratitude, indicating how well you embrace positive emotions;
►3. Skills & expertise, measuring the ability to grow your expertise and achieve something unique;
►4. Social skills & discovery, assessing the strength of your network and your inclination to discover the world;
►5. Leadership & meaning, gauging your compassion, generosity and how much 'you are living the life of your dream'.
Visit www.Authentic-Happiness.com to check your Life Satisfaction score. Free, no registration required.
Empathy: The Science of Feeling. Do You Have Enough Empathy to Reach Your Ful...UXPA International
Ever wondered what makes some practitioners truly great? Is there something in how they are wired that sets them apart and amplifies their contributions on products, projects, and within organizations?
Our presenters will explore how recent advances in brain science and empathic competency may offer practice owners and businesses measurable ways to hire and cultivate individuals who can make a true difference in the success of their products and teams. The two will share findings from their 2015 survey of more than 500 practitioners throughout Europe, Canada and the United States on the importance of empathy in designing informational environments.
Join our presenters and hear how a conversation about hiring for fit, the role of certifications, and predicting team success resulted in a journey to understand what really makes us tick.
(Participant count will be updated after research fields to reflect actual participant numbers and respondent geographies).
Joint working and collaboration are essential in any workplace and often they are taken for granted. However, much like other workplace attributes, effective collaboration skills need to be nurtured and developed. So, does your team have the required workplace collaboration skills? Let’s find out what they are and how you can promote them in your business.
Pilot Tech Talk #1 — 101 Nonviolent Communication by Karola MorawskaPilot
See how Karola Morawska talks about 101 nonviolent communication in Tech Talk episode #1
Visit pilot.co — World’s best engineering and design talent on demand.
YouTube: https://youtu.be/vU-6qlWrLDg
SAMHSA webinar series on Promoting Alternatives to Seclusion and RestraintAllison Wohl
As part of its ongoing effort to promote alternatives to seclusion and restraint and other forms of coercive interventions among special populations, SAMHSA’s Promoting Alternatives to Seclusion and Restraint through Trauma-informed Practices, will host a 6-part webinar series to be followed by an ongoing virtual dialogue with presenters and experts in the field through SAMHSA’s BHTalk web site and subsequent written brief to inform the field on promising practices.
For more information along with the schedule and registration information, view the attached document.
The Department of Education today issued a resource document that present and describe 15 principles for state, district, and school staff; parents; and other stakeholders to consider when states, localities, and districts develop policies and procedures which should be in writing on the use of restraint and seclusion. This resource document discusses the context within which these principles were developed, lists the principles, and highlights the current state of practice and implementation considerations for each principle.
Top five skills which everyone should have in their emotional toolbox are
1.Resilience
2.Creativity
3.Assertiveness
4.Mental Flexibility
5.Self Awareness
Each month, COR strives to deepen one’s understanding of Gentle Teaching through the development of a monthly theme focusing on a particular aspect of a Culture of Gentleness.
LIFE SKILLS - are the abilities for adaptive and positive behavior that enable individuals to deal effectively with the demands and challenges of everyday life.
Core areas of life skills are:
1. Critical Thinking
2. Decision Making
3. Problem Solving
4. Thinking Globally
5. Communication
6. Interpersonal Relation
7. Empathy
8. Self Awareness
9. Coping with emotion
10. Coping with stress
Education must prepare young children to face the challenges of life. However, it generally does not happen as the behavioral aspects are neglected. So, there is a need to develop life skills among children so that they can apply the knowledge they acquire from school to real-world problems and situations.
Top five skills which everyone should have in their emotional toolbox are
1.Resilience
2.Creativity
3.Assertiveness
4.Mental Flexibility
5.Self Awareness
Slideshows about nonviolence and nonviolent resolution of conflicts, economic alternatives, ecology, social change, spirituality : www.irnc.org , Slideshows in english
Nonviolent communication : role, attitude, process
Mediation : role, steps, attitude
NVC is a communication technique for the purpose of achieving mutual understanding through relationship-building. NVC Improves the quality of personal and professional relationships. This method is attributed to Dr. Marshall Rosenberg
Keynote session with Dr. Dionardo Pizaña on September 26, 2017 during the 2017 MFLN Virtual Conference: Learning through Change.
Session information: https://militaryfamilies.extension.org/2017virtualconference/pizana/
Developing Software is a Team effort that includes communication, debates, disputes and conflicting ideas of what has to happen how. This is where Nonviolent Communication steps in and puts empathy with yourself and other persons in the center of communication. If your Job revolves around Teams and groups of Persons working together, Nonviolent Communication is a tool and philosophy that you should know. We try to have a small look into NVC in this talk.
Book Summary of Nonviolent Communication.pdfbooksummary64
Explore the transformative principles of Nonviolent Communication (NVC) in this comprehensive book summary. Learn how NVC fosters empathy, understanding, and cooperation in interpersonal relationships and conflict resolution.
The best leaders lead for far more than notoriety or a paycheck - they lead for a purpose that transcends themselves. Drawing heavily on the life and work of Dr. Viktor Frankl, this presentation discusses how to lead with purpose.
When and why to stray from Chrome, Edge, or Firefox, some programs and extensions to support your Internet experience, and the increasing complexity of the dangers of going online.
When and why to stray from Chrome, Edge, or Firefox, some programs and extensions to support your Internet experience, and the increasing complexity of the dangers of going online.
A Comparison of Online Map Services, Map development, and some Web & GPS tools.
Topics: Classic vs. the New Google Maps and other online map services, developing custom maps with Google Maps JavaScript API, mashups, and a few related Google services tidbits like how to host web pages directly from Google Drive. More info: http://bit.ly/1FDNF99
Report Back from SGO 2024: What’s the Latest in Cervical Cancer?bkling
Are you curious about what’s new in cervical cancer research or unsure what the findings mean? Join Dr. Emily Ko, a gynecologic oncologist at Penn Medicine, to learn about the latest updates from the Society of Gynecologic Oncology (SGO) 2024 Annual Meeting on Women’s Cancer. Dr. Ko will discuss what the research presented at the conference means for you and answer your questions about the new developments.
ARTIFICIAL INTELLIGENCE IN HEALTHCARE.pdfAnujkumaranit
Artificial intelligence (AI) refers to the simulation of human intelligence processes by machines, especially computer systems. It encompasses tasks such as learning, reasoning, problem-solving, perception, and language understanding. AI technologies are revolutionizing various fields, from healthcare to finance, by enabling machines to perform tasks that typically require human intelligence.
Explore natural remedies for syphilis treatment in Singapore. Discover alternative therapies, herbal remedies, and lifestyle changes that may complement conventional treatments. Learn about holistic approaches to managing syphilis symptoms and supporting overall health.
Couples presenting to the infertility clinic- Do they really have infertility...Sujoy Dasgupta
Dr Sujoy Dasgupta presented the study on "Couples presenting to the infertility clinic- Do they really have infertility? – The unexplored stories of non-consummation" in the 13th Congress of the Asia Pacific Initiative on Reproduction (ASPIRE 2024) at Manila on 24 May, 2024.
New Directions in Targeted Therapeutic Approaches for Older Adults With Mantl...i3 Health
i3 Health is pleased to make the speaker slides from this activity available for use as a non-accredited self-study or teaching resource.
This slide deck presented by Dr. Kami Maddocks, Professor-Clinical in the Division of Hematology and
Associate Division Director for Ambulatory Operations
The Ohio State University Comprehensive Cancer Center, will provide insight into new directions in targeted therapeutic approaches for older adults with mantle cell lymphoma.
STATEMENT OF NEED
Mantle cell lymphoma (MCL) is a rare, aggressive B-cell non-Hodgkin lymphoma (NHL) accounting for 5% to 7% of all lymphomas. Its prognosis ranges from indolent disease that does not require treatment for years to very aggressive disease, which is associated with poor survival (Silkenstedt et al, 2021). Typically, MCL is diagnosed at advanced stage and in older patients who cannot tolerate intensive therapy (NCCN, 2022). Although recent advances have slightly increased remission rates, recurrence and relapse remain very common, leading to a median overall survival between 3 and 6 years (LLS, 2021). Though there are several effective options, progress is still needed towards establishing an accepted frontline approach for MCL (Castellino et al, 2022). Treatment selection and management of MCL are complicated by the heterogeneity of prognosis, advanced age and comorbidities of patients, and lack of an established standard approach for treatment, making it vital that clinicians be familiar with the latest research and advances in this area. In this activity chaired by Michael Wang, MD, Professor in the Department of Lymphoma & Myeloma at MD Anderson Cancer Center, expert faculty will discuss prognostic factors informing treatment, the promising results of recent trials in new therapeutic approaches, and the implications of treatment resistance in therapeutic selection for MCL.
Target Audience
Hematology/oncology fellows, attending faculty, and other health care professionals involved in the treatment of patients with mantle cell lymphoma (MCL).
Learning Objectives
1.) Identify clinical and biological prognostic factors that can guide treatment decision making for older adults with MCL
2.) Evaluate emerging data on targeted therapeutic approaches for treatment-naive and relapsed/refractory MCL and their applicability to older adults
3.) Assess mechanisms of resistance to targeted therapies for MCL and their implications for treatment selection
Ethanol (CH3CH2OH), or beverage alcohol, is a two-carbon alcohol
that is rapidly distributed in the body and brain. Ethanol alters many
neurochemical systems and has rewarding and addictive properties. It
is the oldest recreational drug and likely contributes to more morbidity,
mortality, and public health costs than all illicit drugs combined. The
5th edition of the Diagnostic and Statistical Manual of Mental Disorders
(DSM-5) integrates alcohol abuse and alcohol dependence into a single
disorder called alcohol use disorder (AUD), with mild, moderate,
and severe subclassifications (American Psychiatric Association, 2013).
In the DSM-5, all types of substance abuse and dependence have been
combined into a single substance use disorder (SUD) on a continuum
from mild to severe. A diagnosis of AUD requires that at least two of
the 11 DSM-5 behaviors be present within a 12-month period (mild
AUD: 2–3 criteria; moderate AUD: 4–5 criteria; severe AUD: 6–11 criteria).
The four main behavioral effects of AUD are impaired control over
drinking, negative social consequences, risky use, and altered physiological
effects (tolerance, withdrawal). This chapter presents an overview
of the prevalence and harmful consequences of AUD in the U.S.,
the systemic nature of the disease, neurocircuitry and stages of AUD,
comorbidities, fetal alcohol spectrum disorders, genetic risk factors, and
pharmacotherapies for AUD.
Pulmonary Thromboembolism - etilogy, types, medical- Surgical and nursing man...VarunMahajani
Disruption of blood supply to lung alveoli due to blockage of one or more pulmonary blood vessels is called as Pulmonary thromboembolism. In this presentation we will discuss its causes, types and its management in depth.
Title: Sense of Taste
Presenter: Dr. Faiza, Assistant Professor of Physiology
Qualifications:
MBBS (Best Graduate, AIMC Lahore)
FCPS Physiology
ICMT, CHPE, DHPE (STMU)
MPH (GC University, Faisalabad)
MBA (Virtual University of Pakistan)
Learning Objectives:
Describe the structure and function of taste buds.
Describe the relationship between the taste threshold and taste index of common substances.
Explain the chemical basis and signal transduction of taste perception for each type of primary taste sensation.
Recognize different abnormalities of taste perception and their causes.
Key Topics:
Significance of Taste Sensation:
Differentiation between pleasant and harmful food
Influence on behavior
Selection of food based on metabolic needs
Receptors of Taste:
Taste buds on the tongue
Influence of sense of smell, texture of food, and pain stimulation (e.g., by pepper)
Primary and Secondary Taste Sensations:
Primary taste sensations: Sweet, Sour, Salty, Bitter, Umami
Chemical basis and signal transduction mechanisms for each taste
Taste Threshold and Index:
Taste threshold values for Sweet (sucrose), Salty (NaCl), Sour (HCl), and Bitter (Quinine)
Taste index relationship: Inversely proportional to taste threshold
Taste Blindness:
Inability to taste certain substances, particularly thiourea compounds
Example: Phenylthiocarbamide
Structure and Function of Taste Buds:
Composition: Epithelial cells, Sustentacular/Supporting cells, Taste cells, Basal cells
Features: Taste pores, Taste hairs/microvilli, and Taste nerve fibers
Location of Taste Buds:
Found in papillae of the tongue (Fungiform, Circumvallate, Foliate)
Also present on the palate, tonsillar pillars, epiglottis, and proximal esophagus
Mechanism of Taste Stimulation:
Interaction of taste substances with receptors on microvilli
Signal transduction pathways for Umami, Sweet, Bitter, Sour, and Salty tastes
Taste Sensitivity and Adaptation:
Decrease in sensitivity with age
Rapid adaptation of taste sensation
Role of Saliva in Taste:
Dissolution of tastants to reach receptors
Washing away the stimulus
Taste Preferences and Aversions:
Mechanisms behind taste preference and aversion
Influence of receptors and neural pathways
Impact of Sensory Nerve Damage:
Degeneration of taste buds if the sensory nerve fiber is cut
Abnormalities of Taste Detection:
Conditions: Ageusia, Hypogeusia, Dysgeusia (parageusia)
Causes: Nerve damage, neurological disorders, infections, poor oral hygiene, adverse drug effects, deficiencies, aging, tobacco use, altered neurotransmitter levels
Neurotransmitters and Taste Threshold:
Effects of serotonin (5-HT) and norepinephrine (NE) on taste sensitivity
Supertasters:
25% of the population with heightened sensitivity to taste, especially bitterness
Increased number of fungiform papillae
These lecture slides, by Dr Sidra Arshad, offer a quick overview of physiological basis of a normal electrocardiogram.
Learning objectives:
1. Define an electrocardiogram (ECG) and electrocardiography
2. Describe how dipoles generated by the heart produce the waveforms of the ECG
3. Describe the components of a normal electrocardiogram of a typical bipolar leads (limb II)
4. Differentiate between intervals and segments
5. Enlist some common indications for obtaining an ECG
Study Resources:
1. Chapter 11, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 9, Human Physiology - From Cells to Systems, Lauralee Sherwood, 9th edition
3. Chapter 29, Ganong’s Review of Medical Physiology, 26th edition
4. Electrocardiogram, StatPearls - https://www.ncbi.nlm.nih.gov/books/NBK549803/
5. ECG in Medical Practice by ABM Abdullah, 4th edition
6. ECG Basics, http://www.nataliescasebook.com/tag/e-c-g-basics
Title: Sense of Smell
Presenter: Dr. Faiza, Assistant Professor of Physiology
Qualifications:
MBBS (Best Graduate, AIMC Lahore)
FCPS Physiology
ICMT, CHPE, DHPE (STMU)
MPH (GC University, Faisalabad)
MBA (Virtual University of Pakistan)
Learning Objectives:
Describe the primary categories of smells and the concept of odor blindness.
Explain the structure and location of the olfactory membrane and mucosa, including the types and roles of cells involved in olfaction.
Describe the pathway and mechanisms of olfactory signal transmission from the olfactory receptors to the brain.
Illustrate the biochemical cascade triggered by odorant binding to olfactory receptors, including the role of G-proteins and second messengers in generating an action potential.
Identify different types of olfactory disorders such as anosmia, hyposmia, hyperosmia, and dysosmia, including their potential causes.
Key Topics:
Olfactory Genes:
3% of the human genome accounts for olfactory genes.
400 genes for odorant receptors.
Olfactory Membrane:
Located in the superior part of the nasal cavity.
Medially: Folds downward along the superior septum.
Laterally: Folds over the superior turbinate and upper surface of the middle turbinate.
Total surface area: 5-10 square centimeters.
Olfactory Mucosa:
Olfactory Cells: Bipolar nerve cells derived from the CNS (100 million), with 4-25 olfactory cilia per cell.
Sustentacular Cells: Produce mucus and maintain ionic and molecular environment.
Basal Cells: Replace worn-out olfactory cells with an average lifespan of 1-2 months.
Bowman’s Gland: Secretes mucus.
Stimulation of Olfactory Cells:
Odorant dissolves in mucus and attaches to receptors on olfactory cilia.
Involves a cascade effect through G-proteins and second messengers, leading to depolarization and action potential generation in the olfactory nerve.
Quality of a Good Odorant:
Small (3-20 Carbon atoms), volatile, water-soluble, and lipid-soluble.
Facilitated by odorant-binding proteins in mucus.
Membrane Potential and Action Potential:
Resting membrane potential: -55mV.
Action potential frequency in the olfactory nerve increases with odorant strength.
Adaptation Towards the Sense of Smell:
Rapid adaptation within the first second, with further slow adaptation.
Psychological adaptation greater than receptor adaptation, involving feedback inhibition from the central nervous system.
Primary Sensations of Smell:
Camphoraceous, Musky, Floral, Pepperminty, Ethereal, Pungent, Putrid.
Odor Detection Threshold:
Examples: Hydrogen sulfide (0.0005 ppm), Methyl-mercaptan (0.002 ppm).
Some toxic substances are odorless at lethal concentrations.
Characteristics of Smell:
Odor blindness for single substances due to lack of appropriate receptor protein.
Behavioral and emotional influences of smell.
Transmission of Olfactory Signals:
From olfactory cells to glomeruli in the olfactory bulb, involving lateral inhibition.
Primitive, less old, and new olfactory systems with different path
1. Beyond our ideas of right-doing and
wrong-doing, there is a field.
I’ll meet you there.
When the soul lies down in that grass,
the world is too full to talk about.
Ideas, language, even the phrase
"each other" don’t make sense any
more.
- Jalal al-Din Muhammad Rumi
2. Nonviolent Communication (NVC)
or Compassionate Communication
or Giraffe Language.
Nonviolent Communication is a process that involves
language, thought, communication, and a commitment to a
certain use of power. It was created by Marshall B.
Rosenberg, Ph.D., author of Nonviolent Communication: A
Language of Compassion (Puddledancer Press, 2003) and
founder of the Center for Nonviolent Communication
(http://www.cnvc.org/).
Nonviolent Communication emphasizes the motivation of
others through genuine compassion rather than through fear,
blame, guilt, shame, obligation, duty, reward, punishment,
manipulation, force, or threats.
4. Benefits
NVC strengthens our ability to:
• Build relationships based on trust and mutuality
• Accurately hear what other people feel and need,
even when they express themselves in a hostile
manner
• Make assertive requests that increase the likelihood
of getting what we really want
• Prevent and resolve conflicts in ways that work for
everyone
• Break patterns of thinking that lead to anger and
depression
5. Intention
THE INTENTION OR PURPOSE OF
NONVIOLENT COMMUNICATION
is to establish and maintain
the quality of connection
that enables everyone’s needs to get met
through natural giving.
6. “What I want in my life is
compassion, a flow between
myself and others based on a
mutual giving from the heart.”
—Marshall B. Rosenberg
7. Purpose of NVC
• To evoke compassionate, heartfelt
connection so that all needs may be met
• To consider and to connect to the life in
ourselves and others
• To be inspired and to inspire others to give
with the natural joy of giving
Doro Kiley, Professional Life Coach
http://www.creationcoach.com/nvc.htm#purpose
8. The primary purpose of Nonviolent
Communication is to connect with other
people in a way that enables compas-
sionate (from the heart) giving. We are
giving service to others and ourselves--not
out of duty or obligation, not out of fear of
punishment or hope for a reward, not out of
guilt or shame, but for the natural joy of
giving to one another.
“Nothing is more enjoyable than using our
efforts in the service of life.”
9. “NVC is an ongoing reminder
to keep our attention focused
on a place where we are
more likely to get what we
are seeking.”
- Marshall B. Rosenberg
10. Attention
THE NONVIOLENT COMMUNICATION MODEL
helps us keep our attention on four components:
1. Observations
2. Feelings
3. Needs
4. Requests
in the pursuit of the question,
What would make life more wonderful for us?
11. Observations
• NVC discourages static generalizations and
encourages observations specific to time and
context.
• Observations are clear descriptions of what
happened at a particular time.
• Observation is pure awareness of thoughts and
events occurring in consciousness
• Observations are not evaluation, judgement
(right/wrong or good/bad), diagnosis, analysis,
or interpretation.
12. Feelings
• Feelings are emotions or bodily sensations
that provide feedback about our needs.
• Feelings are not thoughts, beliefs,
opinions, or images. e.g. “I feel unimportant
to my co-workers” describes thoughts of other’s
evaluations. The feeling might be sad or
discouraged.
• Feeling words do not require the word
“feel” before them. e.g. I am
worried/upset/happy…
• Two basic categories of feelings relate to
met and unmet needs.
13. Needs
• Needs are universal life energy, and they are
independent of any person taking a specific
action.
• Needs are not our strategies or the actions
we take to meet needs.
• “Everything we do is in service of our needs.”
• Some basic categories of needs include:
Autonomy, Celebration, Integrity,
Interdependence, Physical Nurturance, Play,
and Spiritual Communion.
14. Requests
• NVC requests are clear, specific, expressed
in positive-action language (do this, not avoid
that), and present (in this moment one can
only agree to do something in the future).
• Requests are for action from free choice, not
demands involving punishment, reward,
coercion, or obligation.
Example requests for:
• Reflection – “Would you tell me what you heard me say?”
• Response – “How do you fee hearing what I said?”
• Solution – “Would you be willing to …(strategy)?”
15. NVC focuses attention
on Two Questions
• What's alive in us?
• What can be done to
make life more wonderful?
16. Two Elements
• The consciousness —
Understanding others with
compassion and without
judgment
• The model —
A vehicle to the consciousness
17. Outline of Nonviolent Communication
Honesty
Clearly expressing how I am without blaming
or criticizing:
1. The concrete actions I am observing (or
remembering, imagining) that are contributing
(or not contributing) to my well-being.
2. How I am feeling in relation to these actions.
3. The life energy in the form of needs, desires,
wishes, values, or thoughts leading to my
feelings.
Clearly requesting that which would enrich my
life without making a demand:
4. The concrete actions I would like you to take.
18. “Honesty” might sound like this:
When you do (or did) (observation)
I feel (or felt) (feeling)
because I need (or needed) (need)
and would you be willing to (request)
19. Empathy
Empathetically receiving how you are without
hearing blame or criticism:
1. The concrete actions you are observing (or
remembering, imagining) that are contributing (or
not contributing) to your well-being.
2. How you are feeling in relation to these actions.
3. The life energy in the form of needs, desires,
wishes, values, or thoughts leading to your
feelings.
Empathetically receiving that which would enrich
your life without hearing any demand:
4. The concrete actions you would like me to take.
20. “Empathy” might sound like this:
When I do (or did) (observation)
do you feel (or felt) (feeling)
because you need (or needed) (need)
and would you like me to (request)
21. NVC DANCE FLOORS
These are spatial maps made up of large cards that
place the NVC processes on the floor in various layouts
called ‘dances’.
Each card represents a step in the dance of
communication.
People learning NVC stand up and ‘dance’ through the
steps in role play, often with coaching from a trainer,
or support from another participant.
Each dance is designed to help people develop
awareness and skills in a particular area of NVC.
23. Further Reading
The Center for Nonviolent Communication
http://cnvc.org
The Alliance for Nonviolent Communication
http://alliancefornvc.org
NVC Academy – online learning
http://nvctraining.com/
BayNVC - Bay Area Nonviolent Communication
http://www.baynvc.org/
24. This presentation may be downloaded from:
http://www.slideshare.net/msz
The next Midwest opportunity to learn NVC
from Marshall B. Rosenberg will be in
Madison WI Tuesday, May 01, 2007 -
Wednesday, May 02, 2007
"Speaking Peace in a World of Conflict:
Conversational Judo with a Heart
Connection“
http://tinyurl.com/3anujn
25. Acknowledgement
Most of the material in these slides that are
not attributed directly to another author was
taken from Marshall B. Rosenberg’s books:
Nonviolent Communication: A language of
Life, and Speak Peace in a World of
Conflict: What You Say Next Will Change
Your World.