Non-violent communication (NVC) is an approach to communication that aims to reduce interpersonal violence and conflict. It is based on the idea that people act based on universal human needs and that conflicts arise due to clashing strategies for meeting needs rather than opposing needs. The goal of NVC is to establish harmony by identifying shared needs and developing strategies to meet everyone's needs through compassion and collaboration. NVC involves observing facts non-judgmentally, identifying feelings and needs, making requests to have needs met, and empathizing with others.

1. Non-violent Communication

2. Violent Communication
What is Violent Communication?

3. Violent Communication
• If “violent” means acting in ways that result
in hurt or harm, then much of how we
communicate—judging others, bullying, having
racial bias, blaming, finger pointing,
discriminating, speaking without listening,
criticizing others or ourselves, reacting when
angry, name calling, using political rhetoric,
being defensive or judging who’s “good/bad” or
what’s “right/wrong” with people—could indeed
be called “violent communication.”

4. Non-violent Communication

5. Non-violent Communication
Non-violent Communication (NVC) is based on
the principle of ahimsa – the natural state of
compassion when no violence is present in the
heart. (Marshall Rosenberg)
Non-violent Communication is a consciousness
that manifests as a way of being in the world.
The purpose of Nonviolent Communication
is to serve life and to create the quality of
connection in which everyone’s needs can be
met through compassionate giving (any act of
kindness).

6. Non-violent Communication
• Non-violent communication (NVC) is also
called compassionate communication or
collaborative communication.
In the 1960s, Marshall Rosenberg put forward
this theory to non-violent living.
• It is based on the assumption that all human
beings have capacity for compassion and
empathy and that people only resort to violence
of behavior harmful to others when they do not
recognized more effective strategies for
meeting needs.

7. Non-violent Communication
• NVC theory supposes that all human behavior
stems from the attempts to meet universal
human needs, and that these needs are never
in conflict; rather, conflict arises when strategies
for meeting needs clash.
• NVC proposes that people should identify
shared needs, which are revealed by the
thoughts and feelings surrounding these needs,
and then they should collaborate to develop
strategies and make requests of each other to
meet each other's needs.

8. Non-violent Communication
• The goal of NVC is to establish interpersonal
harmony and learning for future cooperation.
• This is achieved by identifying shared needs
and developing strategies to meet each other's
needs.
• In order to achieve this, there is need for
tolerance, compassion and collaboration.

9. Elements of Non-violent
Communication
There are five elements to the process of
Nonviolent Communication. When experiencing
disconnection from others, we can use this list to
see if all the elements are in alignment:
1. Consciousness – Am I self-connected? Am I
expressing myself honestly? Am I listening
empathically? Am I valuing the needs of others as
my own? Am I committed to seeking solutions that
can meet everyone’s needs?

10. Elements of Non-violent
Communication
2. Thought – Is there judgment or blame in my
awareness? Am I angry or annoyed in this
moment as I engage with the other person?
3. Language – Are my words free of criticism and
blame?
4. Communication – Is my non-verbal
communication -tone of voice and body language-
compatible with my words?

11. Elements of Non-violent
Communication
5. Use of power – Do I want to overpower this
person to get what I want? Am I caring about his
or her needs as my own? Am I making a request
or a demand in disguise? Am I prepared to hear
no, listen empathically and maintain connection?
Am I willing to stay in the dialogue until we find a
solution that accommodates both of us? All
involved?

12. Non-violent Communication
Model
Two Parts and four Components of NVC Model

13. Fundamental concepts and
assumptions of Non-violent
Communication:
1. Universal Human Needs:
The concept of needs is the cornerstone of Non-
violent Communication.
Expressing our needs and acknowledging the
needs of others enables us to connect at a deep
place of the human experience and create
common ground.

14. Fundamental concepts and
assumptions of Non-violent
Communication:
2. Connection First:
When conflict arises, we seek empathic connection first and
then solutions.
We define connection as the moment in which two people
experience what is alive in each other simultaneously.
We trust that in the space of heart connection we have access
to a well of creativity where we can think of options that can
meet everyone’s needs.
In the context of connection we can resolve disagreements
peacefully.

15. Fundamental concepts and
assumptions of Non-violent
Communication:
3. The Need for Contribution:
We believe that contributing to the well being of others is one of
the most powerful forces of human motivation. At times, we
disconnect from our need for contribution because of the way
we have been conditioned to think -- that when our needs are
not met it is the other person’s fault.
When this happens, we want to punish the other person, not
contribute to him or her. To restore our need for contribution we
can ask someone to listen to us with Empathy or engage in Self-
Empathy to help us reconnect with our compassionate nature.

16. Fundamental concepts and
assumptions of Non-violent
Communication:
4. Interdependence:
We believe that human beings are
interdependent, as opposed to independent. We
need one another to live and to thrive. We believe
that what affects one affects all.

17. Fundamental concepts and
assumptions of Non-violent
Communication:
5. Value Judgments:
NVC invites us to judge actions and situations by
determining whether or not they are in harmony
with our values as opposed to making moralistic
judgments. For instance, rather than saying,
“Violence is wrong,” we would say, “I value the
resolution of conflicts through safe and peaceful
means.”

18. Fundamental concepts and
assumptions of Non-violent
Communication:
Non-violent Communication posits that moralistic judgments –
thoughts of criticism and blame– are at the root of violence.
Judging people as ‘bad’ or ‘wrong’ leads to anger, and anger
often leads to violence.
Furthermore, when we judge someone as bad or wrong we feel
justified in acting with violence because we tell ourselves that
the person deserves it. For instance, we may think “Terrorist
deserve to die.”

19. Fundamental concepts and
assumptions of Non-violent
Communication:
6. The Protective Use of Force:
When someone acts in a way that compromises safety, we use
force as a means of protection, but never as punishment. We
do not cause suffering so that a person learns a lesson.
To bring back social order when it has been broken, Nonviolent
Communication proposes education and restoration as opposed
to retribution.

20. Essential things to practice
NONVIOLENT COMMUNICATION:

21. Essential things to practice
NONVIOLENT COMMUNICATION:

22. Essential things to practice
NONVIOLENT COMMUNICATION:

23. Essential things to practice
NONVIOLENT COMMUNICATION:

24. Essential things to practice
NONVIOLENT COMMUNICATION:

25. Essential things to practice
NONVIOLENT COMMUNICATION:

26. Essential things to practice
NONVIOLENT COMMUNICATION:

27. Essential things to practice
NONVIOLENT COMMUNICATION:

28. :

29. :

30. :
Anger, fear,
resentment,
frustration, and
anxiety

31. :

32. :

33. :

34. :

35. :

36. :

37. :

38. Non-violent Communication and
We (Our society, our culture):
Non-violent Communication and We
–
Where we are?

39. Non-violent Communication and
We (Our society, our culture):
If we were to look at the cultural characteristics of Bangladesh,
there is no doubt that NVC can be practiced.
Bangladeshi society is collectivistic. It cares about others. It
values relationships. It wants our relationships to last long-
term. It emphasizes the needs and goals of the group as a
whole over the needs and desires of each individual.
The interconnectedness between people play a central role in
establishing one's identity.

40. Non-violent Communication and
We:
Yet, in spite of our cultural characteristics, there is a lot of
violence in society.
In the news, we read all sorts of violent acts being perpetrated
around us - domestic violence, gender violence, violence
against children, against minority groups, against refugees,
against the poor, against animals, against nature and so forth
and so on.

41. Non-violent Communication and
We:
As we observe these acts of violence, we start to
wonder what has happened to our nature of being
collectivistic, compassionate and tolerant of
others.
Is it possible to reconcile these two seemingly
different aspects of our society?

42. Video Screening: Nonviolent
Communication by Marshall
Rosenberg
https://www.youtube.com/watch?v=D1FUv0md
tlY

43. References
• https://www.nonviolentcommunication.com
• https://www.cnvc.org/
• https://www.julienfortuitagency.com/books/nonviolent-communication-marshall-b-rosenberg
• https://www.gandhismriti.gov.in/announcement/orientation-course-nonviolent-communication-0