Sales | Account Manager | Business Development | Prospectng

1. 10301 FM 2222 Apt 424 ª Austin, TX 78730-1210 ª (512) 954-7041 ª inicley@gmail.com
AN R. NICLEY PROFESSIONAL LEVEL & FIRST-LEVEL MANAGEMENT
Sales ~ Account Management ~ Client Relationship Management ~ Prospecting
Competitive, astute and top-producing professional, demonstrating expertise in building, revitalizing and/or optimizing a company’s
products, services, and sales/marketing strategies to optimize results. Notable success in streamlining loan processing operations,
driving profits, and maximizing company growth. Demonstrated leadership and management capability in diverse and complex
operational environments. Successful negotiator with strong business acumen and work ethic.
CORE COMPETENCIES:
• Strategic Sales & Marketing • Mortgage Administration • Customer Service
• Business Development • Revenue / Market Growth • Presentation & Negotiation Skills
• Tactful Closer • Personnel Training & Development • Problem Analysis/Resolution
EXPERIENCE & ACHIEVEMENTS
GROUPTHREADS, INC. – Austin, TX 09/2016 – 03/2017
Account Manager/Inside Sales
Nationwide-phone group apparel sales to college students within targeted Greek organizations (at select universities). I generated
business and maintained re-orders on those accounts. Sales were made to students holding executive positions at selected Greek
chapter; converting them into using of our services via our unique online ordering platform.
• Developed Inside Sales division within a company built on outside sales.
• Broke single sales record for the last calendar year ($17,000 order total; typical order size is $1500).
• Closed 25% above 2
nd
month expectations ($7400 attained vs $5500 quota).
• 30 – 40 outbound conversations daily when prospecting for business; up to 100 dials.
JONATHAN PAUL FITOVERS – Austin, TX 04/2016 - 08/2016
Inside Account Manager
RX sunglass sales; outbound activity to Drs. Office’s by phone. Managed sales and production on accounts in territories through
USA. Prospected for new accounts by working closely with management to onboard new practices daily.
• Exceeded sales quota by 10% my 2
nd
month on the sales floor @ $29.95/frame ($48,248 total).
• Improved field agent production by helping my agents reach the top 5 paid spots in the company (out of 30).
• Boosted efficiency through the “clean-up” of 15,000 records into a more manageable 1600 accounts using CRM: Act.
• 50 - 70 outbound calls along with 20-30 inbound calls daily.
PRIMELENDING, A PLAINSCAPITAL COMPANY – Austin, TX 2005 - 2011
PRODUCTION MANAGER / SR. LOAN OFFICER
Provided hands-on oversight to the overall branch fulfillment process and multiple operating teams to ensure timely, accurate loan
closing while complying with all operational, regulatory and credit risk parameters established by organization.
• Streamlined operations resulting in driving the Centennial Towers branch’s growth into a company top #10 in 2008 (out of 112);
branch totals $76 million.
• Acknowledged for continually increasing revenue in 2009 earning the #15 spot for the company with branch totals of $112
million.
• Recognized as top #10 loan officer for the Centennial Towers branch in 2007 and 2008; with $21 million in production.
BROKERS FUNDING CORP (*formerly Benchmark Mortgage) – Austin, TX *1999 - 2002/2004 - 2005
QUALITY ASSURANCE (QA) MANAGER / LOAN OFFICER
Contributed significant efforts improving company default ratio with HUD/FHA and retain our licensing to originate HUD loans.
Utilized consultative selling techniques, advises clients on mortgage loan options and other financial products.
• Decreased company default ratio by 39% in one year; taking Brokers Funding from lowly 2.68% default % to 1.64%.
• Converted the most challenged-credit-homeowners back to positive standings to refinance, resulting to 65% success rate.
TEXAS CULINARY ACADEMY – Austin, TX 2002 - 2004
TUITION PLANNER
Provided educational assistance and advice on student finance options for customers/students needing $49,000 for program
completion. Constructed loan packages and worked with government funding programs to cover student’s needs.
• Consistently generated revenue for company under high-pressure environment ($2.5 mil spring 03 - $3.1 mil fall 04).
EDUCATION
80+ ACCUMULATED CREDIT HOURS – AUSTIN COMMUNITY COLLEGE – Austin, TX
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