1. Awards
Zone Store of the
Year, Ross Dress For
Less, 2008 & 2011
Top Store of
District (West
Florida), Ross Dress
for Less, 2013
Best Shrink Store
(for Lowest shrink
score in com.),Ross
Dress for Less, 2010
& 2011
“He is a quick
learner who is able
to both learn new
things readily and
apply them to the
everyday challenges
facing a retail Store
Manager.
Gerald is an
intelligent and
dedicated individual
who gives 100% in
all that he does and
regularly achieved
the goals set out for
the store while he
was overseeing its’
operations.”
Matt Mahue
Senior Loss
Prevention
Consultant(excerpts
from
recommendation)
Award-Winning Retail Store Manager
 Big box-experienced store manager whose 18-year career with Fortune
500 retailers has been distinguished by accelerated advancement, awards
(including being named Ross “Top Zone Store of the Year” in 2008 & 2011)
and goal-surpassing performance-to-plan.
 Successful in both startup and turnaround management roles — have
propelled multiple stores to #1 in sales and customer satisfaction district-wide
while simultaneously lowering shrink to all-time lows.
 Comprehensive background leading all aspects of retail operations
(e.g., P&L, merchandising, sales, customer service, inventory, personnel and
payroll management)
Key Skills
 Retail Store Operations
 P&L Management
 Budgeting & Cost Controls
 Shrink Reduction/Loss
Control
 Customer Service Excellence
 Teambuilding/Training/Supervision
 Inventory Management
 Merchandising Strategies
Experience
ROSS DRESS FOR LESS — E. Hillsborough/ Tampa, FL
Store Manager, 2007 to Present
Handpicked by Upper level management to open new location next to company’s
first sister store in the state in an economically changed region. Grew the
business from $3.8 million to $5.8million; direct all departments; enforce sound
merchandising and loss control strategies; execute corporate programs,
promotions and policies; and drive optimal customer satisfaction, associate
productivity and P&L results.
Key Results:
 Led startup and grand opening of new store. Then assisted and mentored 4
other store managers open new stores in the Tampa market.
 Awarded Zone store of the Year in 2008 and 2011. Took first place for lowest
shrink in company in 2010 at 0.06% and again in 2011.
 Launched company Effective Scheduling to district; coaching managers to
understand and use new program the way intended.
 Piloted several programs to help with faster checkouts, decrease shrink, and
encourage impulse buying; all to ultimately improve customer service.
 Excelled in building and motivating management and hourly teams. Developed
many entry-level associates to leadership positions. Mentored and Championed 5
Assistant Managers into Store Managers. Recognized for developing great
people in 2011, 2012 and 2013.
 Evaluator for District Operational Readiness; evaluating supervisors and
assistant managers on company processes and guidelines, then put together
an action plan to accelerate skills to improve them at their current position or
for future growth.
G e r a l d J o n e s14330 58th
St. N #1015  Clearwater, FL 33760  (727) 239-1191  retire13@gmail.com

2. “Gerald is a bottom
line driven
manager, who
knows that people
are number one,
and that nothing
happens without a
well trained team.
He is always
supportive of his
associates, and
dedicated to the
success of his store,
district, and the
overall success of
the company.”
Jim Cougill
Regional Director,
Dollar Tree
(excerpts from
recommendation)
“Gerald has an eye
for talent and has
the ability to help
each person find
what they are good
at... He inspires and
challenges each
associate to excel…
I can honestly say
Gerald is my
mentor”
Megan Shebosky
Assistant Manager,
Ross Dress for
Less(excerpts from
recommendation)
Experience (Continued)
ROSS DRESS FOR LESS — Tyrone/St. Petersburg, FL
Store Manager, 2004 to 2007
Once labeled as a problem store by upper management; I was able to change
the behavior and attitudes of associates and customers and turn it into a
welcoming environment for our customers. Taking this $5.6 million store to a
$7.5million store.
Key Results:
 Focused on resolving HR disputes, re-training associates and finding the
best person for each role; my team made this store pass all its metrics,
where years previous failed. Corrected issues such as internal theft, lagging
customer service and poor morale.
 Put together an all star team of associates to travel to several stores in
Florida to clean up stores and re-train associates.
 Chosen by Zone Director to lead district in absence of District Manager for 6
months.
ROSS DRESS FOR LESS — Bradenton, FL
Store Manager, 2002 to 2003
Key Results:
 Focused on resolving HR disputes, retraining associates and finding the best
person for each role; my team made this store pass all its metrics, where
years previous failed. Corrected issues such as internal theft, lagging
customer service and poor morale.
SERVICE MERCHANDISE — FLORIDA
Store Manager, 2001 to 2002, Bradenton, FL
Assistant Store Manager, 2001, St. Petersburg, FL
Sales Support Manager, 2000-2001, Largo, FL
Operations Manager, 1999-2000, Largo, FL
Warehouse Manager, 1998-1999, Largo, FL
Warehouse Lead, 1997-1998, Largo, FL
Warehouse Expeditor, 1996-1997, Largo, FL
Key Results:
 Fast tracked from hourly associate to Store Manager by a great team of
expert management. Was eager to learn all concepts of retail management
and excelled at its practice. Awarded Up and Coming Associate, and
mentored by District Manger.
 Awarded Top Stockroom, for cleanliness, organization and inventory control.
Education
JACKSONVILLE STATE UNIVERSITY — Jacksonville, AB
1992 to 1996
ST. PETERSBURG JUNIOR COLLEGE — St. Petersburg, FL
1990-1992
(727) 239-1191  retire13@gmail.com
G e r a l d J o n e s