Resume

1. 17524 Tedler Circle
Round Hill, Andrew Clements asclem@live.com
Mobile 540-454-7111
Virginia 20141 Office 540-751-9033
To obtain a sales manager position where I can fully utilize my outside sales experience,
marketing knowledge, corporate training and sales management skills to increase profits and
bolster growth.
VP and Director of Business Development
East Point Systems Inc. 2010 to Present
 Direct oversight of sales, Customer Service, Training, Technical support and marketing to
existing clients and new markets.
 Tasked to transform customer service, technical support and training departments and
establishing new sales and customer service goals and standards to grow revenue 30%.
 Steer software development priorities and strategic partnerships.
 Coordinated service partner integration and build lasting relationships with top clients.
VP of Business Development
Crawford & Company Strategic Warranty Services 2004 to 2010
 Designed marketing of warranty inspections and claims management to fortune 500 clients.
 Positioned company to be appointed by Multi District Litigation to conduct inspections.
 Identified and closed 70% of qualified prospects in previously untapped markets.
 Directed research and marketing efforts for new verticals.
 Increased and managed 300% expansion of Sales force.
 Identified and managed industry alliances with channel partners and acquisitions.
 Established and managed lead generation and administrative outsource partners.
New Business Development Manager
N.E.W. Customer Service Companies, LLC. 2000 to 2004
 Responsible for prospected sales lead opportunities to top 50 retail and e-tail clients.
 Led multiple client implementations and Point of Sale materials.
 Chosen to direct program pricing for national retailers
 Initiated and managed competitive analysis standards.
 Identified and researched new viable product channels and service partners.
 Established long term revenue generation through program feature enhancements, pricing
formats and sales training.
National Account Executive
Warrantech Corp. 1996 to 1999
 Tripled account sales in one year from $3 million to $9 million.
 Improved sales mix profits 28% by implemented management training program.
 Earned fast track promotions through a series of positions with increased sales and
geographical responsibilities.
 Conducted client sales training seminars, new market launches, and product promotions.
 Exceeded prior records and set new sales performance standards by 132%
1

2. 17524 Tedler Circle
Round Hill, Andrew Clements asclem@live.com
Mobile 540-454-7111
Virginia 20141 Office 540-751-9033
Achievements
 Fortune 500 Executive Market Leader: I have enjoyed a sales and marketing career that has
allowed me to direct and manage a wide range of client projects with multiple companies
including but not limited to, Arch, Assurant, Bank of America, Blue Book International, BP Solar,
Best Buy, Centex Homes, CompUSA, CertainTeed, Gallagher & Basset, Home Depot, HUD, LPS,
Lowe’s, Marshall & Swift, Microcenters, OfficeMax, Professional Warranty Services Corp, Ply-
Gem, Sam’s Club, Sharper Image, Staples, Xactware, Target.com, Trex, and Wal-Mart.
 Proven Record- Across All Major Corporate Functions: I am skilled in all areas of management,
client development, sales, training, marketing and operations. Creator of game changing
innovative solutions often expanding sales into new market verticals. I have experience
building ground up P&L measurements and company objectives that yield long term
sustainable profits.
 Social Networking: Regular attendance at key industry tradeshow events related to Solar,
Building, Property preservation, Warranty Management, Building Products, Inspections,
Contractor Management, Property and Casualty Insurance, Equipment Leasing, Energy
Distribution, Product Class Actions, Product Liability, I have enjoyed maintaining and
continually growing network of industry experts and strategic partners to help rapidly grow
sales in multiple markets.
Skills
 Highly personable and capable of working with executives, clients and service partners.
 Proficient in solving problems and implementing solutions under tight deadlines.
 Capable project business operational research and analysis.
 Hands-on executive, capable of creating efficiencies and new products,
 Fast learner capable of using and demonstrating Web integration, HUB integration, Smart
phone and mobile device applications.
 Highly Proficient with Windows 7, MS Office 2010, MS Dynamic CRM, Salesforce CRM, Social
Networking, Team Support, and many other custom software tools.
Career Overview / Entrepreneurial and Fortune 500 Experience
 Westmoreland College – Business Management Studies 1982 – 1986
 Multiple Continuing Education Classes and Seminars on Insurance, Product liability
 Institute of Warranty Chain Management – Founding Panel Member
 Guest speaker, panelist and exhibitor at multiple industry conferences
 Networks: Property Asset Management, Inspections, Contractors, Building, Warranty,
Alternative Energy, Government VAR, Equipment Leasing, Retail, Product Class Action,
Software development, Third Party Administrative Services, Business Process Outsourcing.
2