The document discusses five critical forces that will challenge higher education institutions in the United States over the next 10-15 years: 1) acute national need for more postsecondary education, 2) critical demographic shifts, 3) continued rapid changes in technology, 4) intense competition, and 5) growing regulatory pressure for accountability. It argues that to meet these challenges, institutions must invent scalable online programs, technology-driven student support systems, data-driven assessment, and professional development for faculty in using new technologies.