SlideShare a Scribd company logo
Presented By:
Group 13
Abhinav Ashesh
Anjali Sinha
Sunny Agarwal
Introduction
Mobile number portability (MNP) enables mobile
telephone users to retain their mobile telephone numbers
when changing from one mobile network operator to
another.
MNP was made available to the Indian market on Jan 20,
2011.
 A fee of Rs.19 is charged for switching operators, but
operators often waive this fee as an introductory offer.
 Consumers need to stay with the new operator for a
minimum of 90 days before being able to shift operators
again.
PURPOSE OF STUDY
 The survey comprised of both the data type, i.e.
Qualitative and Quantitative
 The fundamental purpose of study is to ascertain the
importance of descriptive and inferential statistics.
 These data are represented here in form of tabular
presentations, pie charts, histograms and were
analyzed using the concept of mean, median and
mode.
REASON FOR CHOICE OF TOPIC
 MNP is implemented nationally this quarter in India.
 There is a restructural phase in the telecom sector.
Objectives
 PRIMARY OBJECTIVES - To investigate the effect of
mobile portability on mobile phones users within
telecom circle.
 SECONDARY OBJECTIVES-
1)Ensure to increase in the level of open competition
among mobile network portability
2)To find out the impact of Mobile Number
Portability(MNP) on service providers.
Research Methodology
Data Collection Technique
 The data is collected through questionnaire that is,
quantitative technique(survey).
 The questionnaire is collection of closed and open
questions.
 Survey method is used for collecting data from 107
respondents though Structured non-disguised
questionnaires. Data are nominal and ordinal scaled.
 Collected data are analyzed with the help of Bar charts,
histogram and frequencies.
Sampling Method
Non Probability Sampling
 Convenience Sampling
Population Data
 Population: Cellular Users
 Population Size: 214
 Sample: Users who opted for MNP
 Sample Size: 44
Limitation Of Research
 All the limitations of non-probability sampling are
applicable in this research.
 At the time of research respondent are not ready to
give answer.
 Many respondent give unbiased and dishonest answer.
Data Analysis and
Interpretation
Current Mobile Service Provider
16.8
30.8
8.4
11.2
5.6
7.5
10.3
8.4
0.0
0.9
0
Airtel Vodafone Idea Reliance
Tata Docomo Uninor Aircel BSNL
MTNL MTS Videocon
Customer Satisfaction
124
90
Satisfied Not Satisfied
Gender-Wise Distribution
62.61682243
37.38317757
Male Female
Gender-Wise Preference
0.00
5.00
10.00
15.00
20.00
25.00
30.00
1
Females
14.93
33.58
11.19
11.94
7.46
6.72
1
Airtel Vodafone Reliance
Aircel BSNL Idea
Male
Reason For Porting Mobile Number
10
5
19
2
3
2
3
0
2
4
6
8
10
12
14
16
18
20
Network
coverage
Quality of
service
Tariff charges Value added
products
3 G services Moved to a new
telecom circle
(National MNP)
Other
Chart Title
Frequency of MNP
170
44
Ported Mobile No.
Never Ported
Column2

More Related Content

What's hot

mobile-number-portability
mobile-number-portabilitymobile-number-portability
mobile-number-portability
amitachouliger
 
Mobile Originated Call Process in Simple Words
Mobile Originated Call Process in Simple WordsMobile Originated Call Process in Simple Words
Mobile Originated Call Process in Simple Words
Assim Mubder
 
Localization & calling
Localization  & callingLocalization  & calling
Localization & calling
RUpaliLohar
 
Infrared and radio transmission
Infrared and radio transmissionInfrared and radio transmission
Infrared and radio transmission
Anuj Rajput
 
cellular communication
cellular communicationcellular communication
cellular communication
jhcid
 
ppt of gsm network
ppt of gsm networkppt of gsm network
ppt of gsm network
manish digant
 
HANDOFF
HANDOFFHANDOFF
HANDOFF
AJAL A J
 
Mobile number portability
Mobile number portabilityMobile number portability
Mobile number portability
Adarsh Kumar Yadav
 
Mobile ad-hoc network [autosaved]
Mobile ad-hoc network [autosaved]Mobile ad-hoc network [autosaved]
Mobile ad-hoc network [autosaved]
Subhankar Chakraborty
 
-introduction-to-cellular-mobile-communications
-introduction-to-cellular-mobile-communications-introduction-to-cellular-mobile-communications
-introduction-to-cellular-mobile-communications
jhcid
 
GSM Location area update
GSM Location area updateGSM Location area update
GSM Location area update
Telebeansolutions
 
Gsm call routing
Gsm call routingGsm call routing
Gsm call routing
Ramakrishna Pulikonda
 
Chap 5 (small scale fading)
Chap 5 (small scale fading)Chap 5 (small scale fading)
Chap 5 (small scale fading)asadkhan1327
 
Mobile Ad hoc Networks
Mobile Ad hoc NetworksMobile Ad hoc Networks
Mobile Ad hoc NetworksJagdeep Singh
 
Cellular systems and infrastructure base wireless network
Cellular systems and infrastructure base wireless networkCellular systems and infrastructure base wireless network
Cellular systems and infrastructure base wireless network
University of Science & Technology, Beijing
 
E4-E5_PPT_Chapter 1. Industry Driven Transformation.pptx
E4-E5_PPT_Chapter 1. Industry Driven Transformation.pptxE4-E5_PPT_Chapter 1. Industry Driven Transformation.pptx
E4-E5_PPT_Chapter 1. Industry Driven Transformation.pptx
ssuser720c12
 
4G - LTE
4G - LTE 4G - LTE
4G - LTE
Rahul Ghai
 
Handover management
Handover managementHandover management
Handover management
Hashmatullah Pashai
 
Cellular network presentation
Cellular network presentationCellular network presentation
Cellular network presentationAditya Pandey
 

What's hot (20)

mobile-number-portability
mobile-number-portabilitymobile-number-portability
mobile-number-portability
 
Mobile Originated Call Process in Simple Words
Mobile Originated Call Process in Simple WordsMobile Originated Call Process in Simple Words
Mobile Originated Call Process in Simple Words
 
Localization & calling
Localization  & callingLocalization  & calling
Localization & calling
 
Infrared and radio transmission
Infrared and radio transmissionInfrared and radio transmission
Infrared and radio transmission
 
cellular communication
cellular communicationcellular communication
cellular communication
 
ppt of gsm network
ppt of gsm networkppt of gsm network
ppt of gsm network
 
HANDOFF
HANDOFFHANDOFF
HANDOFF
 
Mobile number portability
Mobile number portabilityMobile number portability
Mobile number portability
 
Mobile ad-hoc network [autosaved]
Mobile ad-hoc network [autosaved]Mobile ad-hoc network [autosaved]
Mobile ad-hoc network [autosaved]
 
-introduction-to-cellular-mobile-communications
-introduction-to-cellular-mobile-communications-introduction-to-cellular-mobile-communications
-introduction-to-cellular-mobile-communications
 
GSM Location area update
GSM Location area updateGSM Location area update
GSM Location area update
 
Gsm call routing
Gsm call routingGsm call routing
Gsm call routing
 
Gsm architecture
Gsm architecture Gsm architecture
Gsm architecture
 
Chap 5 (small scale fading)
Chap 5 (small scale fading)Chap 5 (small scale fading)
Chap 5 (small scale fading)
 
Mobile Ad hoc Networks
Mobile Ad hoc NetworksMobile Ad hoc Networks
Mobile Ad hoc Networks
 
Cellular systems and infrastructure base wireless network
Cellular systems and infrastructure base wireless networkCellular systems and infrastructure base wireless network
Cellular systems and infrastructure base wireless network
 
E4-E5_PPT_Chapter 1. Industry Driven Transformation.pptx
E4-E5_PPT_Chapter 1. Industry Driven Transformation.pptxE4-E5_PPT_Chapter 1. Industry Driven Transformation.pptx
E4-E5_PPT_Chapter 1. Industry Driven Transformation.pptx
 
4G - LTE
4G - LTE 4G - LTE
4G - LTE
 
Handover management
Handover managementHandover management
Handover management
 
Cellular network presentation
Cellular network presentationCellular network presentation
Cellular network presentation
 

Viewers also liked

Ppt on mobile number portablity,s.y.instru,b
Ppt on mobile number portablity,s.y.instru,bPpt on mobile number portablity,s.y.instru,b
Ppt on mobile number portablity,s.y.instru,bsagarkamble816
 
MNP
MNPMNP
Sms, Mms & Short Codes
Sms, Mms & Short CodesSms, Mms & Short Codes
Sms, Mms & Short Codes
fightingmonk
 
03 mobile number portability – opportunities & challenge
03 mobile number portability – opportunities & challenge03 mobile number portability – opportunities & challenge
03 mobile number portability – opportunities & challenge
prj_publication
 
Final jyo ppt
Final jyo pptFinal jyo ppt
Final jyo ppt
jyothsnakadingi
 
Mnp
MnpMnp
Green cloud
Green cloudGreen cloud
Green cloud
Swati Swati
 
Mobile Number Portability - An Advertiser's Guide
Mobile Number Portability - An Advertiser's GuideMobile Number Portability - An Advertiser's Guide
Mobile Number Portability - An Advertiser's Guide
InMobi
 
Airtel
AirtelAirtel
Airtel
vikas gupta
 
Cluster computing
Cluster computingCluster computing
Cluster computing
Kajal Thakkar
 
Customer’s perception towards mobile portability in haryana
Customer’s perception towards mobile portability in haryanaCustomer’s perception towards mobile portability in haryana
Customer’s perception towards mobile portability in haryana
Shikha Devnani
 
Customer Perception about mobile service provider in the era of Mobile Numbe...
Customer Perception about mobile service provider in the  era of Mobile Numbe...Customer Perception about mobile service provider in the  era of Mobile Numbe...
Customer Perception about mobile service provider in the era of Mobile Numbe...
Ranbaxy Labs Ltd
 
A Study on:Green Cloud Computing
A Study on:Green Cloud ComputingA Study on:Green Cloud Computing
A Study on:Green Cloud Computing
Vineet Garg
 
Customer Satisfaction Survey and consumer behaviour report towards Airtel
Customer Satisfaction Survey and consumer behaviour report towards AirtelCustomer Satisfaction Survey and consumer behaviour report towards Airtel
Customer Satisfaction Survey and consumer behaviour report towards Airtel
sruthisubhash
 

Viewers also liked (17)

Ppt on mobile number portablity,s.y.instru,b
Ppt on mobile number portablity,s.y.instru,bPpt on mobile number portablity,s.y.instru,b
Ppt on mobile number portablity,s.y.instru,b
 
MNP
MNPMNP
MNP
 
Raj mnp project
Raj mnp projectRaj mnp project
Raj mnp project
 
Sms, Mms & Short Codes
Sms, Mms & Short CodesSms, Mms & Short Codes
Sms, Mms & Short Codes
 
03 mobile number portability – opportunities & challenge
03 mobile number portability – opportunities & challenge03 mobile number portability – opportunities & challenge
03 mobile number portability – opportunities & challenge
 
Final jyo ppt
Final jyo pptFinal jyo ppt
Final jyo ppt
 
Mnp
MnpMnp
Mnp
 
Mnp
MnpMnp
Mnp
 
Green cloud
Green cloudGreen cloud
Green cloud
 
Mobile Number Portability - An Advertiser's Guide
Mobile Number Portability - An Advertiser's GuideMobile Number Portability - An Advertiser's Guide
Mobile Number Portability - An Advertiser's Guide
 
Airtel
AirtelAirtel
Airtel
 
Cluster computing
Cluster computingCluster computing
Cluster computing
 
Customer’s perception towards mobile portability in haryana
Customer’s perception towards mobile portability in haryanaCustomer’s perception towards mobile portability in haryana
Customer’s perception towards mobile portability in haryana
 
Customer Perception about mobile service provider in the era of Mobile Numbe...
Customer Perception about mobile service provider in the  era of Mobile Numbe...Customer Perception about mobile service provider in the  era of Mobile Numbe...
Customer Perception about mobile service provider in the era of Mobile Numbe...
 
A Study on:Green Cloud Computing
A Study on:Green Cloud ComputingA Study on:Green Cloud Computing
A Study on:Green Cloud Computing
 
Green cloud
Green cloudGreen cloud
Green cloud
 
Customer Satisfaction Survey and consumer behaviour report towards Airtel
Customer Satisfaction Survey and consumer behaviour report towards AirtelCustomer Satisfaction Survey and consumer behaviour report towards Airtel
Customer Satisfaction Survey and consumer behaviour report towards Airtel
 

Similar to Mobile Number Portability

Telecommunication survey 2010
Telecommunication survey 2010Telecommunication survey 2010
Telecommunication survey 2010
Zoha Qureshi
 
Dessertation on customer satisfaction from reliance jio services
Dessertation on customer satisfaction from reliance jio servicesDessertation on customer satisfaction from reliance jio services
Dessertation on customer satisfaction from reliance jio services
Ammy Chohan
 
Custo
CustoCusto
Custo
arun
 
Praneeeeeeth
PraneeeeeethPraneeeeeeth
Praneeeeeeth
sai praneeth
 
A Study Of Customer Satisfaction On Telecom Service Providers
A Study Of Customer Satisfaction On Telecom Service ProvidersA Study Of Customer Satisfaction On Telecom Service Providers
A Study Of Customer Satisfaction On Telecom Service Providers
Ashley Carter
 
International Journal of Business and Management Invention (IJBMI)
International Journal of Business and Management Invention (IJBMI) International Journal of Business and Management Invention (IJBMI)
International Journal of Business and Management Invention (IJBMI)
inventionjournals
 
customer satisfaction on Reliance jio, company profile, need & scope, objecti...
customer satisfaction on Reliance jio, company profile, need & scope, objecti...customer satisfaction on Reliance jio, company profile, need & scope, objecti...
customer satisfaction on Reliance jio, company profile, need & scope, objecti...
DevadattaSai Cheedella
 
Measuring Consumer Perception towards 3G services Synopsis SGSITS
Measuring Consumer Perception towards 3G services Synopsis  SGSITSMeasuring Consumer Perception towards 3G services Synopsis  SGSITS
Measuring Consumer Perception towards 3G services Synopsis SGSITS
Shailesh Singh
 
Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...
Vishal Kumar
 
Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...
Stephen King
 
Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...
TCELab LLC
 
Circumventing the mobile-maze
Circumventing the mobile-mazeCircumventing the mobile-maze
Circumventing the mobile-maze
Sumit Roy
 
Reliance JIO
Reliance JIOReliance JIO
Reliance JIO
Prasanth Narisetty
 
Reliance JIO
Reliance JIOReliance JIO
Reliance JIO
Prasanth Narisetty
 
Service quality of ‘mobile telecom service provider’
Service quality of ‘mobile telecom service provider’Service quality of ‘mobile telecom service provider’
Service quality of ‘mobile telecom service provider’
Shubham Ahirwar
 
Consumer Survey On Mobile Handsets
Consumer Survey On Mobile HandsetsConsumer Survey On Mobile Handsets
Consumer Survey On Mobile Handsets
santoshkr
 
A study on Factors affecting Consumer Buying Behavior while buying new Cell P...
A study on Factors affecting Consumer Buying Behavior while buying new Cell P...A study on Factors affecting Consumer Buying Behavior while buying new Cell P...
A study on Factors affecting Consumer Buying Behavior while buying new Cell P...
RHIMRJ Journal
 

Similar to Mobile Number Portability (20)

Telecommunication survey 2010
Telecommunication survey 2010Telecommunication survey 2010
Telecommunication survey 2010
 
Dessertation on customer satisfaction from reliance jio services
Dessertation on customer satisfaction from reliance jio servicesDessertation on customer satisfaction from reliance jio services
Dessertation on customer satisfaction from reliance jio services
 
Custo
CustoCusto
Custo
 
Praneeeeeeth
PraneeeeeethPraneeeeeeth
Praneeeeeeth
 
A Study Of Customer Satisfaction On Telecom Service Providers
A Study Of Customer Satisfaction On Telecom Service ProvidersA Study Of Customer Satisfaction On Telecom Service Providers
A Study Of Customer Satisfaction On Telecom Service Providers
 
Chapter 1
Chapter 1Chapter 1
Chapter 1
 
International Journal of Business and Management Invention (IJBMI)
International Journal of Business and Management Invention (IJBMI) International Journal of Business and Management Invention (IJBMI)
International Journal of Business and Management Invention (IJBMI)
 
40120140506004
4012014050600440120140506004
40120140506004
 
40120140506004
4012014050600440120140506004
40120140506004
 
customer satisfaction on Reliance jio, company profile, need & scope, objecti...
customer satisfaction on Reliance jio, company profile, need & scope, objecti...customer satisfaction on Reliance jio, company profile, need & scope, objecti...
customer satisfaction on Reliance jio, company profile, need & scope, objecti...
 
Measuring Consumer Perception towards 3G services Synopsis SGSITS
Measuring Consumer Perception towards 3G services Synopsis  SGSITSMeasuring Consumer Perception towards 3G services Synopsis  SGSITS
Measuring Consumer Perception towards 3G services Synopsis SGSITS
 
Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...
 
Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...
 
Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...Global wireless network operator and mobile satisfaction / customer loyalty s...
Global wireless network operator and mobile satisfaction / customer loyalty s...
 
Circumventing the mobile-maze
Circumventing the mobile-mazeCircumventing the mobile-maze
Circumventing the mobile-maze
 
Reliance JIO
Reliance JIOReliance JIO
Reliance JIO
 
Reliance JIO
Reliance JIOReliance JIO
Reliance JIO
 
Service quality of ‘mobile telecom service provider’
Service quality of ‘mobile telecom service provider’Service quality of ‘mobile telecom service provider’
Service quality of ‘mobile telecom service provider’
 
Consumer Survey On Mobile Handsets
Consumer Survey On Mobile HandsetsConsumer Survey On Mobile Handsets
Consumer Survey On Mobile Handsets
 
A study on Factors affecting Consumer Buying Behavior while buying new Cell P...
A study on Factors affecting Consumer Buying Behavior while buying new Cell P...A study on Factors affecting Consumer Buying Behavior while buying new Cell P...
A study on Factors affecting Consumer Buying Behavior while buying new Cell P...
 

Mobile Number Portability