MOBILE NUMBER
PORTABILITY IN SRI
LANKA
What is Mobile Number Portability?
“It is the ability of the Mobile
Subscribers    to     switch    between
operators without giving up the number”




                Post Office


   Address -A                 Address -B
Cost of Establishing the post office and
Postman ( per operator)…
• Hardware and software upgrades : 3-4 mn USD
• Cost of establishing central database : 0.5 mn
  USD
• Maintenance cost of the Data base :50,000 USD
  per annum
• Who will bear this cost?




Source : Based on Parkistan/ India Implementation Costs
Why would customers move between
networks?


• Price
• Quality of the Service
• Value added service
Sri Lanka Mobile Market Perspective
• Five Operators
• 18 mn subscribers at 90% penetration
• 90% of the subscribers use Prepaid Connections
• Average spend per month Rs. 350/-
• Multi SIM factor
• Prices are regulated
• Coverage
• Customer Service

Source : TRCSL, Company Research
Experience from Region….India and
Pakistan
• 2-3% porting from Prepaid subscribers
• 1-2% porting from Postpaid subscribers
• Average number of days for porting 4-5 days
• All the big operators gained at the expense of small
  operators !
• Operators ended up bearing the cost of implementation
  and porting!
Implications for Mobile Operators
• Who is most like to change?
  • Enterprise Subscribers
  • High End postpaid
• Is it worth spending $ 3.5 Mn for the above? What else we
 can do with that money?
  • Expand the network
  • Invest on service Quality
  • Spend the same money to aquire Enterprise / and high end
   postpaid
• With MNP Brand Value does not exists
Conclusion
• Sri Lanka is a too small market to implement MNP
    economically
•   Investment of MNP will not grab substantial market share
    hence will not payback
•   Operators have better alternatives for the money invested
•   Consumers have other alternatives for porting
•   We recommend regulator to hold the MNP and review at a
    latter stage

Mnp

  • 1.
  • 2.
    What is MobileNumber Portability? “It is the ability of the Mobile Subscribers to switch between operators without giving up the number” Post Office Address -A Address -B
  • 3.
    Cost of Establishingthe post office and Postman ( per operator)… • Hardware and software upgrades : 3-4 mn USD • Cost of establishing central database : 0.5 mn USD • Maintenance cost of the Data base :50,000 USD per annum • Who will bear this cost? Source : Based on Parkistan/ India Implementation Costs
  • 4.
    Why would customersmove between networks? • Price • Quality of the Service • Value added service
  • 5.
    Sri Lanka MobileMarket Perspective • Five Operators • 18 mn subscribers at 90% penetration • 90% of the subscribers use Prepaid Connections • Average spend per month Rs. 350/- • Multi SIM factor • Prices are regulated • Coverage • Customer Service Source : TRCSL, Company Research
  • 6.
    Experience from Region….Indiaand Pakistan • 2-3% porting from Prepaid subscribers • 1-2% porting from Postpaid subscribers • Average number of days for porting 4-5 days • All the big operators gained at the expense of small operators ! • Operators ended up bearing the cost of implementation and porting!
  • 7.
    Implications for MobileOperators • Who is most like to change? • Enterprise Subscribers • High End postpaid • Is it worth spending $ 3.5 Mn for the above? What else we can do with that money? • Expand the network • Invest on service Quality • Spend the same money to aquire Enterprise / and high end postpaid • With MNP Brand Value does not exists
  • 8.
    Conclusion • Sri Lankais a too small market to implement MNP economically • Investment of MNP will not grab substantial market share hence will not payback • Operators have better alternatives for the money invested • Consumers have other alternatives for porting • We recommend regulator to hold the MNP and review at a latter stage