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Learn how JE Dunn Construction, one of the USA’s largest privately owned companies, empowered staff to own and improve their processes, and how they are changing mindsets through process improvement.
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The document provides guidance on obtaining leadership buy-in for initiatives by addressing who to approach, why the initiative is worth their time, what actions are wanted from leadership, and how to sell the initiative to leadership. It suggests defining the purpose and benefits of the initiative, finding pain points it can address, and outlining the impact, priorities it supports, and return on investment. Examples of effective ways to obtain buy-in included demonstrating impact of changes to legislation or internal audit results. The overall message is to be persistent, find allies, and engage at the grassroots level.
Marlborough District Council presentation
See Marlborough District Council’s story about driving process excellence and continuous improvement.
Promapp CONNECT photos
Photos are visual images or representations captured by a camera and stored digitally or on photographic film. Common types of photos include portraits, landscapes, still-lifes, and action shots. Photos can be taken for personal enjoyment or professional purposes such as journalism, commercial advertising, and art.
Promapp CONNECT 2018
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Michigan State University presentation
Learn how Michigan State University is navigating change, building a continuous improvement culture and are creating a space for innovation.
RPA and BPM: Making the connection
What is Robotic Process Automation (RPA), how does it work with BPM, and who should be looking at implementing RPA.
Nurturing improvement with Ravensdown
Ravensdown’s process management journey - how they’ve nurtured improvement, increased engagement and focus on continuous improvement within their teams.
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Queenstown Lake District Council’s story about driving process excellence and continuous improvement.
Medifab presentation
The document discusses Medifab Ltd, a company that manufactures seating and positioning systems for people with physical disabilities. It describes Medifab's product lines including the Spex Seating system and Shuttle Discovery multi-purpose seating for children. It also mentions that Medifab serves over 14,000 customers annually. The document outlines Medifab's process improvement approach, which includes identifying risks, improvements, and processes through activities like internal audits, customer complaints, opportunities for improvement, training, and using a Swiss cheese model to reduce risks.
Central Coast Council presentation
Central Coast Council’s story about a new
direction with process management and linking
BPM with IP&R and making process mapping a
core component.
Bayside City Council presentation
Bayside City Council’s story about driving process
excellence and building a foundation for
continuous improvement.
Affinity Education presentation
Learn how Affinity supported teams through the implementation, the benefits they are achieving through compliance, consistency and transparency and some key messages to make Promapp
work best for you.
CONNECT top takeaways
This document provides 3 key takeaways for organizations looking to improve their processes and operations. The first is to respect technology and take a considered approach when implementing new tech solutions. Second, maintaining a strong organizational culture through communication and leadership is vital. Finally, properly executing operational basics is critical, as having a brilliant strategy means nothing if basic operations are not handled well. The overall message is that foundational principles still apply when improving, it is important to stay aware of emerging tech trends, and world class culture is essential for organizations.
Promapp CONNECT Global trends
Process management trends from around the world and best practice recommendations around how to create and sustain a culture of unstoppable improvement, based on lessons learned from process improvement teams at hundreds of organizations around the world.
Promapp webinar Understand the role of process in digital transformation.
promapp
Understand the role of process
in digital transformation.
What is digital transformation and what does it mean for different organizations? With so much information available it can be difficult to know where to start or why it's important.
Transformation can have a huge impact on an organization. Knowing how to leverage process management will ensure it's a positive one.
Digital transformation embraces the possibilities modern computing technology offers. By employing tools like cloud computing, organizations are discovering new opportunities to expand their market and communicate with customers, introducing new revenue streams and even exploring new business models.
Australian council drives process ownership and success
Mackay Regional Council face the challenge of keeping 1,100 employees engaged across 32 programs, as well as maintaining a 7,622km squared area, 2,501km of roads, 1,655 water mains and 1,500 hectares of parkland in Northern Queensland.
Process is key to running such a large scale operation. With increasing scale and complexity the council realised they needed to find better ways for their teams to work together.
Processes were only mapped when needed and there was little planning involved. They were often saved as work instructions in various locations like Visio, Word documents and an existing software, without a centralized location available for everyone to access.
They confronted these issues head on and quickly fostered an appetite for process mapping across the council
A fresh approach to bpm drives engagement
JE Dunn Construction is the 23rd largest domestic general building contractor in the United States with offices in 20 locations. Their vision is to be an indispensable business partner for their clients by first understanding their purpose, goals, and customers and then delivering transformational solutions with certainty of results.
To achieve this vision JE Dunn needed to implement standardization & ensure best practice was carried out across the organization.
A fresh approach to bpm drives engagement
La Trobe University implemented a process improvement initiative using Promapp to address issues like a lack of process clarity and silos. They established strong governance, provided training to over 170 staff, and engaged 40 champions across business areas. This has resulted in over 350 published processes and identification of over 100 improvement ideas through workshops. In the future, Promapp will become the single source of truth for processes and active process thinking will be embedded in the organization's culture.
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Promapp webinar how to drive engagement in process
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Promapp webinar Understand the role of process in digital transformation.
Promapp webinar Understand the role of process in digital transformation.
Australian council drives process ownership and success
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- 1. Making the switch to front line process ownership MATT SPEARS Principal Consultant, Promapp USA
- 2. • 11th largest domestic contractor (USA) • $2.96 billion 2017 revenue • 3000+ employees • 20 offices across the USA
- 3. BPM:improving company performance through managing and optimizing business processes Front Line:workers who perform processes as part of their routine job and know all the details, tips, and tricks
- 4. History lesson • Lack of standardization in processes • No consistency between regions • Utilization of standards is low • No clear avenue for improvement 1987- 2009 2009- 2014 2014- 2016 BUILD it or BUY it?
- 5. The engine
- 6. Right TOOL + Right METHOD = RESULTS 10x 453%
- 7. Whywe focused on front line ownership •Effort needed •Hard truth •Process goodness
- 8. Howwe implemented front line ownership •Select •Train •Support •Thankfulness
- 9. Howwe sustained front line ownership •Improvement cycle •Bi-annual process reviews •Ownership cycle •Process mergers and needs
- 10. 1 2 The asks Personally thank a front line process Owner or Expert Recruit a front line process Owner or Expert