Sabastian A. Haigh has over 10 years of experience in management, sales, production coordination, and equipment maintenance. He has a proven track record of exceeding quotas and accuracy goals. Haigh possesses strong communication, problem-solving, and technical skills and is detail-oriented with the ability to learn new skills quickly. He is proficient in Microsoft Office, POS systems, Oracle, and SAP.

1. Sabastian A. Haigh
(410)253.7236 13278 Barelya Rd.
sabastianhaigh@gmail.com Laurel, De 19956
QUALIFICATIONS SUMMARY
• Microsoft Word, Excel, PowerPoint, Access, and Outlook; POS; Oracle; SAP; Production Software
• Management, inventory control, meeting quotas, sales, and customer relations
• Creating and analyzing performance metrics reports for proficiency and quality
• Detail-oriented with a proven ability to learn new skills quickly and adeptly
• Function efficiently as part of a team, independently, and with or without supervision
• Maintenance and troubleshooting of high-speed, highly automated, production equipment
EXPERIENCE
General Manager
8/2013 – Present Fastenal Company; Easton, MD
• Developing and executing a sales plan in local territory to reach/exceed business goals
• Demonstrate excellence in business to business selling on a daily basis
• Effectively communicate business statistics and progress toward goals to motivate the performance of
other
• Developing and training others to achieve optimal business results as well as personal goals
• Responsible for all aspect of the stores business including: purchasing, receiving, packing orders,
deliveries, sourcing, accounting, and inventory management.
Group Instructor
2/2014 -1/2015 Kicked Up Fitness; Annapolis, MD
• Designed and taught classes to fit skill level of all participants in group
• Tracked class attendance to gauge effectiveness of promotions
• Demonstrated exercises to members
• Designed and taught 1 on 1 Boxing lessons
• Maintained and cleaned gym equipment
Production Coordinator
1/2012 – 8/2013 EMC2
; Apex, NC
• Continuously exceeded the 98% accuracy rate goal
• Processed sales orders (revenue, internal, and by model) through production to meet internal and
external customer demand
• Access shared data to remediate any issues that arose, escalating to proper channels as needed
• Generated configuration sheets and guided production floor through sales priority, engineering changes,
and technical changes to ensure quality and timely build of product
• Used production software to generate test files and manage bookings, backlog, shipments, and end-of-
quarter metrics reporting
• Member of invitation-only, corporate-wide, business-improvement initiative teams: “kaizen,” which
helped support global operations through development of written procedures, and “tiger,” which
supported client-specific specialty system configurations

2. Sabastian A. Haigh
(410)253.7236 13278 Barelya Rd.
sabastianhaigh@gmail.com Laurel, De 19956
• Suggested improvements to current department procedures; worked with management to devise strategic
adjustments for the implementation to the new processes
Equipment Maintenance Technician
2/2011 – 11/2011 CREE; Durham, NC
• Built, maintained, and repaired high vacuum and electrical systems that grow LED crystals from silicon
carbide, utilizing pressure, temperature and, set-point testing for troubleshooting
• Read and interpreted equipment manuals and work orders to perform preventative maintenance on all
PLC systems and electrical and mechanical equipment in a regulated manufacturing environment
• Operated break lathes, saws, and air, power, and hand tools
• Installed and used computer software programs to track and monitor production process
• Trained new employees to do level I maintenance work
Service Manager
5/2009 – 2/2011 Terminix; Broadway, NC
• Promoted from technician to service manager within seven months of employment
• Facilitated weekly staff meetings; provided performance-based feedback to seven employees and
disciplined as needed; trained all new and existing technicians on company procedures and ensured
technicians maintained competence levels
• Created and implemented procedures to streamline and optimize day-to-day office functions
• Scheduled services; collected account balances; remediated customer inquiries/concerns within 24 hours
• Performed and/or supervised all services contracted to Terminix
• Maintained or exceeded corporate-set personal and branch production levels
• Acquired new business accounts; referred sales opportunities to other technicians or salespeople
• Completed daily/weekly/monthly production reports; maintained fleet vehicles and account files
EDUCATION/PROFESSIONAL CERTIFICATIONS
Coursework toward NASM Personal Trainer Certificate Online Course
CPR & AED Certificate Red Cross
Coursework toward Associates Degree Durham Technical Community College; Durham, NC
Management Certification Class Terminix; Spring Hope, NC
Management and Store Operations Class Fastenal Company; Winona, MN