Martha J. Hott has over 15 years of experience as an administrative assistant and executive assistant. She has excellent computer skills and experience with MS Office applications. Her background includes roles providing administrative support to CEOs, executives, managers, and professionals in various industries such as education, healthcare, advertising, and accounting. She is proficient at tasks like calendar management, correspondence, record keeping, and client services.

1. MARTHA J. HOTT
1605 Maple Lane, #B6 | Kent, WA 98030 | (206) 850-3783 | mjanhott@yahoo.com |
Qualifications Summary
 Accomplished Administrative Assistant offering over 15 years of experience reporting to CEOs and other
top executives.
 Dedicated to making the lives of busy executives easier. Serves as an effective gatekeeper; manage busy
calendars; and efficiently handle daily office tasks. Quick learner willing to take on challenges.
 Proficient userof MS Office (Word, Excel, PowerPoint, Publisher, Internet Explorer and Outlook). Types 60
WPM. Some Experience with Access,Adobe Reader, QuickBooks, ADP, PeopleSoft & Paychex System.
Professional Experience
Client Service Professional/Receptionist (Seasonal), 1/2012-Present | H&R Block | Seattle, WA
 Provided office support services in order to ensure the efficiency and effectiveness of the tax office for the
Office Manager and Tax Professionals.
 Interacted with clients in person or via telephone and effectively managed client flow in a tax office.
 Performed clerical functions such as preparing internal and external correspondence.
 Balanced cash register, received cash, check and credit card payments.
Junior Advertising Manager/Admin Assistant 8/2013 to 5/2014 | Cox, Matthews & Associates |Fairfax, VA
 Provided office support services in order to ensure the efficiency and effectiveness of the advertising
department.
 Communicated via email, telephone & fax with clients to execute the completion of ad placement request.
 Conducted ad sizing, provided quotes and confirmations while adhering to deadlines with 24 hour
turnaround on all inquiries.
Client Service Coordinator/Receptionist, 2007 to 2011 | Banfield the Pet Hospital | Alexandria, VA
 Answered phones, scheduled appointments, and made client follow up calls.
 Obtained relevant information and history form clients and completed pet’s medical records.
 Educated clients about preventive care, pet health needs, and any diagnosis or treatment.
 Assisted in interview process for potential candidates for new hires and student interns.
 Provided administrative and business support to the Practice Manager and Veterinarian Doctors.
Executive Assistant, 2005 to 2007 | Delaware Valley Public Charter Schools | Philadelphia, PA
 Performed a variety of administrative support tasks that were highly confidential and sensitive.
 Coordinated the managements activities for the Director, Principal and Assistant Principal or Board of
Directors.
 Networked and attended recruitment fairs at Universities and Colleges for prospective teachers and staff.
 Researched and negotiated with outside contractors for IT support, telephone, student records software and
Human Resource/Payroll software.
Confidential Secretary/Executive Assistant, 2003 to 2005 | Philadelphia Public Schools | Philadelphia, PA
 Ensured the efficient day-to-day running of all office operations and provided confidential administrative
support to the Regional Superintendent.
 Researched, produced, gathered and planned delicate and private records and briefed Regional
Superintendent regarding content.
 Responded to both student and staff inquires which required knowledge of School District policies and
procedures.
 Created and maintained records for personnel, payroll, office equipment, and other areas as needed.
 Arranged all travel arrangements from air, hotel, car rental and conference reservations.

2. Resume: Martha J. Hott
Payroll Manager, 2001 to 2003 | Center for Community Change | Washington,DC
 Ensured the processing of new hires, temporary workers, transfers, promotions and terminations is accurate
and timely.
 Critically reviewed and analyzed current payroll, benefits, leave and tax procedures in order to recommend
and implement changes leading to best-practice of company.
 Managed regular preparation of relevant management reports, including weekly, monthly, quarterly and
year-end reports (gross payroll, hours worked, vacation accrual, tax deductions,benefit deductions,etc.).
 Prepared periodic reports of employee earnings, taxes, deductions and ensured compliance with local,
federal, and 12 different state tax laws.
 Processed bi-weekly paychecks in ADP payroll system
Business Manager, 2000 to 2001 | Meridian Public Charter School | Washington,DC
 Assisted with developing all financial reporting, including annual and monthly financial reports as required
by Charter School reporting office, Department of Education and grant requirements.
 Maintained risk management programs including securing and recommending proper ranges of insurance
coverage, maintain inventory, and policies.
 Researched, negotiated and implemented outside contractors for general support services,remodeling and
building of new annex building for additional classrooms.
 Handled all new hire paperwork, orientation, benefits, payroll and anything associated with employees
hiring, termination or changes within employment status.
Labor Relations Assistant/Administrative Assistant, 1998 to 2000 | DC Public Schools | Washington,DC
 Coordinated employee grievance process; examined hearing request for timelines and procedural
compliance; monitored timelines of grievance hearing decisions.
 Provided general guidance, advice, and assistance to supervisors and employees regarding labor and
employee relations issues.
 Assisted Director and Labor Relations Specialist prepare for grievance hearings, arbitrations and union
contract negotiations.
 Answered telephones,greeted visitors, copied, faxed, sorted and logged mail in.
 Composed and typed routine letters and memorandums.
Education & Training
Associates in Business Management & Accounting, August 2017 | Independence University Online Academy
High School Diploma June 1990 | Largo Senior High School | Largo, MD