1. LEROY TARANGO
4027 1st Avenue, San Diego, CA. 92103
Cell: (619) 944-6922
Email: Yorel_92104@yahoo.com
1 | P a g e
1/2013 – 1/2016 Biotheranostics San Diego, California
Client Service Team Lead
Provide internal/external support to sales representatives, upper management and laboratory staff, nurse
practitioners and doctors by phone, email or fax.
Input all shipping/receiving information and potential sales orders into Salesforce.
Submit test results by fax or secure email and follow up on patient’s specimens.
Prioritized workflow by organizing projects, coordinate shipments from outside laboratories.
Cultivating new client relationships
Data entry & help on various projects
Providing excellent customer service through continuous follow-up.
Communicate with the company management as needed to ensure smooth sales process and customer
satisfaction
Working closely with the rest of the client services team
Handle day-to-day requests from Sales Team and other departments
Interim manager duties while manger is out of office
Problem solve and handle escalated issues
Review resumes, interview potential new hires and assist with hire training
Implement new work procedures, work flow with staff members
7/2011 – 7/2012 Horizon Medical Supply El Cajon, California
Marketing / Office Manager
Hired, trained, scheduled and administered corrective/disciplinary action and performance evaluation.
Provided the day to day management of project and opening and closing procedures.
Maintained client files, database records, EBay, Amazon Sales, inventory and client mailings.
Provided support for sales and product control teams, while discussing work goals and plans.
8/2009 – 7/2011 CIR Law Offices Kearny Mesa, California
Administrative Assistant / Collection Agent
Maintained client files, database records and mailings, as well as assisting in general clerical duties
including photocopying, fax and mailing.
Prepared and modified documents including correspondence, reports, drafts, memos and emails as well as
maintaining electronic and hard copy filing system.
Scheduled and coordinated meetings and appointments.
Maintained office supply inventories and coordinate maintenance of office equipment.
Made outbound calls to collect unpaid loans, answered, screened and transferred calls.
11/2002 – 9/2008 Miracle Playground Sales Corona, California
Sales Representative
Responsible for performance and value delivery and follow up with new leads and referrals.
Interacted with senior decision-makers, senior staff and cross-functional staff in support of the client.
Strategic visioning, negotiating and influencing for the achievement of account goals and revenue growth.
Assisted in projected planning and budgeting while maintaining accountability for account management.
Prepared and modify documents including correspondence, reports, drafts, memos and emails.
2. 11/1999 –7/2002 Sanyo Energy (USA) Corp. San Diego, California
Strategic Account Sales Coordinator
Established purchase orders, invoices, bill of lading, packing list and correspondence.
Built productive, loyal customer base by resolving problems between customers and warehouse.
Prepared and modify documents including correspondence, reports, drafts, memos and emails.
Responsible for the day to day management, product cost and managing of timelines for projects.
Supported regional sales by acting as the point of contact for assigned regional and national accounts.
LANGUAGES
Bilingual in Spanish.
SKILLS
Experience in Word, Excel, Power Point, Outlook, Salesforce, SAP, AutoCAD and QuickBooks.
ADDITIONAL SKILLS AND EXPERIENCE
Ability to function in a pivotal role with upper-level administrators.
Possess exceptional judgment in independent decision-making skills.
Ability to deal with confidential and sensitive information with discretion and tact.
Negotiating and exchanging ideas and information to formulate policies and procedures.
Ability to establish priorities and follow through on assignments with minimal direction.
Interacting with persons from various social, cultural, economic and educational backgrounds.
Supervisory skills to include hiring, training, corrective and disciplinary action and performance evaluation.
Ability to prioritize daily, weekly and monthly tasks while working accurately and effectively under pressure.
Established and maintained effective working relationships with upper management, staff and public.
Coordinate and administer activities for several events simultaneously, paying close attention to detail.
Able to analyze information and situations to formulate objective conclusions in order to make
recommendations for effective solutions.
EDUCATION
09/1990 – 06/1991 Ventura Community College Ventura, California
Majored in General Education
9/1986 – 6/1990 Santa Paula High School Santa Paula, California
General education in order to obtain High School Diploma