Jennifer Silva has over 20 years of experience in executive administrative roles. She has a Masters in Criminal Forensics Behavioral Analysis and certifications in accounting and legal transcription. Her experience includes roles as an executive assistant, office manager, paralegal, and accounts payable specialist. She has strong skills in management, communication, problem solving, and increasing efficiency. Her objective is to utilize her education and skills in an executive role incorporating her interpersonal, management, and team building abilities.

1. Jennifer L. Silva
1070 S. Venice Blvd.
Venice, FL 34293
941-928-3288 • JenniferSilva1226@gmail.com
Background
Enthusiastic, detail-oriented professional with a post graduate education having worked for multiple Fortune 500
companies in positions such as executive assistant, office manager, and paralegal. Over 20 years of executive
administrative experience working for both large and small corporations and over 5 years of management
experience. Strong interpersonal, management, coaching and communication skills with the ability to grasp and
understand new concepts quickly. Exceptional people skill with the ability to find solutions that increase efficiency,
effectiveness and increase employee production and satisfaction.
Objective
To work in an environment utilizing my educational background and professional skills. Specifically incorporating
my interpersonal, management, and team building skills to become an integral part of an executive team. Having a
unique and diverse background that encompasses multiple fields, including management, law, mergers and
acquisitions, finance, HR consulting, executive compensation, human resources, project management and the
ability to coach employees with outcomes proven to increase employee satisfaction, effectiveness and production. I
am a go getter and require little supervision. I excel under pressure and tight deadlines and am experienced with
handling multiple projects at once.
Work Experience
Executive Administrator
6/2015 – Present Environmental Pest Service, LLC
 Recruit, hire and supervise administrative assistants across EPS and its subsidiaries, geographically covering 4
states, delegating work, handling HR issues and establishing protocol and procedures to ensure consistency
amongst all administrative assistants
 Prepare monthly P&L reports showing a steady decrease in expenses and increase in revenue, as well as
consistently cut overhead costs to a minimum by utilizing staff efficiently and effectively incorporating innovative
training methods while maintaining the company’s core values
 Support Senior Leadership, including Chairman of the Board, CEO, COO and 3 Regional Vice Presidents,
providing general support in financial recordkeeping, scheduling meetings and travel, coordinating large corporate
events and other tasks as requested
 Responsible for obtaining and tracking daily sales over twenty-three locations, consolidating information, including
daily net gain/loss data, utilizing high-level Excel spreadsheets which analyze sales data that is reported to senior
management; create trend lines, sales ladders and year over year comparisons for the Board of Directors monthly
 Negotiate and consolidate new vendor contracts across multiple lines of business utilizing the size of EPS (500
employees) obtaining the best possible pricing and terms
 Responsible for ensuring compliance internally and externally, working closely with both Federal and State
entities; including the Department of Agriculture, the State of Florida and a myriad of local city and county
governments, obtaining all business tax licenses and industry specific licenses, tracking and coordinating
employees are up to date on continuing educational requirements as mandated by law
 Work on special projects as requested and am a key member of multiple team initiatives, including employee
satisfaction and retention surveys, marketing initiatives; and create new SOPs as needed
Accounts Payable Specialist
12/2013 – 6/2015 Environmental Pest Service dba Arrow Environmental Services
 Accurately process and code up to one million ($1M) in payables per month for multiple subsidiaries across three
states utilizing Great Plains accounting software
 Utilize cross-check system for all purchase orders and packing slips received to ensure proper payment to
vendors as well as safeguard against overpayment to suppliers and other vendors.
 Completed month-end reporting

2. Owner
9/2012 – Present QuickSilva Legal Transcription Services
 Accurately transcribe legal transcriptions in a variety of formats, including depositions, hearings, motions and
other legal proceedings for submission to Circuit and Appellate Courts
 Manage two legal transcriptionists, delegating work and ensuring accuracy and timeliness
 Manage all business affairs, including upkeep of all files, bookkeeping, payroll, and legal compliance
Paralegal & Office Manager
9/2012 – 11/2013 The Law Office of Andrea Flynn Mogensen
 Preparation of all documentation included but not limited to motions, discovery, subpoenas and notices, both in
drafting and finalizing for e-filing to the Court
 Maintain and calendar events for two attorneys, coordinating with Judicial Assistants, State Attorneys, clients
and other parties
 Maintain and manage all office affairs, including upkeep of all files, bookkeeping, supplies, entry into Abacus in
order to maintain the office
Criminal Court Clerk II
9/2011 – 9/2012 Clerk of the Circuit Court and County Comptroller Sarasota County
 Daily interaction with multiple government agencies and personnel, including but not limited to: judicial
assistants, district attorney’s office, public defender’s office, probation, law enforcement agencies, and private
law offices to ensure proper procedures are maintained during all court proceedings
 Attend all Court proceedings as Deputy Court Clerk manually recording proceedings and keeping an accurate
account of the record working closely with multiple Judges
 Preparation of dockets for all administrative and Court proceedings
 Coordinate with the Clerk’s office, judge, assistant district attorney, defense counsel, probation, jail personnel,
and other lawyers to facilitate the functions of the justice administrative system
Executive Assistant to the Chief Financial Officer
9/2008 – 7/2010 Roper Industries, Inc.
 Supported Chief Financial Officer and Senior Staff in all professional duties including: high level PowerPoint
presentations and Excel reports, calendar maintenance, and travel arrangements
 Supported President, CEO and Chairman of the Board acting as second assistant
 Assisted legal department with contract negotiations and due diligence in mergers and acquisitions
 Implemented cost savings programs in telecommunications and overnight services, saving the Company over
$50,000 annually
Executive Assistant to the President
7/2007 – 7/2008 Peerless Beverage Company
 Supported President and Senior Staff in all professional duties including: high level Excel reports, A/P & A/R,
calendar maintenance, travel arrangements and all PowerPoint presentations
 Created marketing material for Sales Staff
 Managed building in Asbury Park acting liaison between contractors, tenants and staff
 Reviewed all legal contracts for execution
Executive Assistant to the President
3/2006 - 1/2007 Selective Benefits Group
 Supported President/CEO in all professional and personal duties including: maintaining calendar, expense
reporting in Excel, travel arrangements and all senior sales PowerPoint presentations
 Created policy analysis reports for all clients
 Developed tracking system for all agent’s revenue, client relationships, and expenses
 Performed all general duties of Office Manager

3. Executive Assistant
2/2001 - 6/2005 Mercer Human Resource Consulting, Inc.
 Oversaw administrative functions for a group of senior executives, using good judgment regarding allocation
of management’s time and finances
 Created, designed and produced proposals for major Fortune 500 clients that resulted in a number of multi-
million dollar wins
 Implemented a near paperless environment amongst administrative assistants by coordinating a digital PDF
system
 Facilitated team oriented projects, initiating new and influential ideas
Education
University of South Florida, Sarasota, FL – Accounting Certification Course, 2015
Florida Gulf Coast University – Masters Criminal Forensics Behavioral Analysis, 2013
Florida Gulf Coast University BS Legal Studies, Fort Myers, FL, 2011 Graduate (3.98 overall GPA)
U.S. Career Institute, Certificate in Legal Transcription, 2014
Computer Skills
Proficient in: MS Word, Excel, PowerPoint, MS Access, PestPac, Abacus, Great Plains, ADP, ExpressScribe,
PlanDestination 401(k) software, SSPS Statistical Software, PestPac, Timeslips, Courtview, VisiFlow, Kronos,
SmartDraw, LexisNexis, Westlaw, Outlook, Lotus Notes, QuickBooks, AS/400, Visio, Adobe Creative Cloud full
version, including Photoshop, Internet Research, Keyboarding: 95 WPM and 230 WPM with CAT machine
Miscellaneous Information & Certifications
University of South Florida, Sarasota, FL – Accounting Certification Course, 2015
Department of Agriculture identification card
Approximately 40 completed jobs in order to obtain a CO license from DACs