Gregory Marsalis Hannon is seeking a responsible and challenging position where he can contribute to an organization's success while increasing his knowledge. He has experience as a media specialist, server, waiter, to-go server, keyboard musician, choir director, and administrative assistant at various organizations. His skills include Microsoft Office, Chrome, Firefox, Internet Explorer, Publisher, POS systems, and Adobe Illustrator. He is currently working as a media specialist and server/waiter.
1. Gregory Marsalis Hannon
16 Glendale Ct. Dallas, GA 30157 678-736-9860 (c)● ●
OBJECTIVE To secure a responsible and challenging position where I can contribute to the
success of the organization, while increasing my knowledge.
EDUCATION Chattahoochee Technical College, Kennesaw State University
East Paulding High School - Senior Class President & Student Lead President
SKILLS Windows, MS Word, MS Excel, MS PowerPoint, MS Access, Chrome, Firefox, IE,
Publisher, POS, Adobe Illustrator
WORK EXPERIENCE
Giftedplayer.com
Media Specialist Jul. 2011 - present
• Responsible for product duplication, DVD/CDs and instructional booklets
• Provide customer service support for phone customers and response to online questions
• Responsible for Digital product imaging uploaded to the website
• Packaged and prepared merchandise for shipping via USPS
Pappasito’s Cantina Oct. 2014 - present
Server/Waiter/To-go server
• Provide training to new Servers and waiting staff.
• Provide customer service to guests and fulfill expectations and orders.
• Anticipate needs of guests to ensure a superb dining experience and articulate daily specials of menu selections
to customers.
• Greet and interact with guest in a friendly, professional and attentive manner.
• Manage multiple guest tables and wait tasks.
• Provide telephone support to customers who request pick-up orders.
• Use POS system to manage guest and daily server actions.
• Reconcile individual and daily receipts.
• Exceed customer expectations by championing a rewarding dining experience.
Ramon’s Macaroni Grill June 2014 – Oct. 2014
Server/Waiter
• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner.
• Mastered the POS retail system to enter menu orders and closing activities.
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
Church Musician 2013 - 2014
Keyboard Musician/Choir Director
• Assist choir and lead with composing new and/or existing songs.
• Work with choir during rehearsals and performance.
• Teach new and rehearse existing music selections with choir members.
• Create and provide administrative support to members by generating schedules and music.
West Ridge Church 2013- 2014
Freedom 2013 - 2014
New Season 2009-2013