1. Sheree Wright
535 S. Hauser Blvd
Los Angeles, CA 90036
310.882.1198
slpcwright@gmail.com
Summary
Restaurant manager with over 10 years’ experience. Provides an expertise in hospitality, while
focusing on setting high expectations and raising service standards. Ability to learn quickly,
assess problems and initiates corrective action. Comfortable in a fast paced, high-stressed
environment requiring attention to detail and follow-through. Able to motivate personnel to high
performance standards and excellence.
Highlights
● Staff training
● Guest satisfaction
● Inventory management
● Detail-oriented
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Financial administration
Employee relations
Business development
Motivational leader
Experience
● Resourceful problem solver
LEYE (Stella Barra) 2014 – 2016
Hollywood, CA
Manager
● Perform a daily walk-through to assess cleanliness, prep and food quality at the beginning
and end of shift
● Conduct pre-shifts and oversee employees in the front and back of the house
● Continually monitor restaurant and take proper action to ensure food and service
standards are consistently met
● Complete restaurant opening and closing procedures and manage deposits
● Check staffing levels throughout the shift and cut labor when needed
● Network in the community to establish relations
Giggle n Hugs 2011 – 2014
Century City, CA
Event Coordinator/AGM
● Coordinate large and small parties as well as specials events
● Manage audits and inventory whilst ensuring there are sufficient supplies
● Handling customer inquiries and service matters diligently and effectively
● Optimize profits by controlling food, beverage and labor costs on a daily basis
● Schedule and direct staff in work assignments to maximize productivity
2. Pink Taco 2010 – 2011
Century City Mall, CA
Manager
● Enforcing and implementing company regulations and standards to the highest level
● Create social media presence to improve marketing and develop customer outreach
strategies
● Continuously monitor restaurant for service, food/beverage and cleanliness issues
● Meet and exceed monthly sales goals
● Oversee employee work in front and back of the house to compliance with company
standards
Newsroom Café 2007 – 2009
Beverly Hills, CA
Manager
● Drove substantial increase in lunchtime business by promoting coupons
● Efficiently resolve problems and concerns to satisfaction of all parties involved
● Managed inventory and ordered supplies
● Insure that standards of quality, service and image are met
● Administered payroll, completed all paperwork and wrote schedules
Grand Lux Cafe 2003 – 2007
Beverly Hills, CA
Front-Desk Supervisor
● Prepare supplies for busy weekday lunch shift and maintain inventory levels throughout
peak hours
● Keep dining area clean with effective oversight and crew assignments
● Answer guest service issues quickly and ensure total guest satisfaction
● Monitor to-go food orders to ensure they are completed quickly and no product is wasted
Napa Valley Grill 2004 - 2005
Westwood, CA
Hostess
● Greet and acknowledge guests and seat by escorting them to assigned tables
● Present menus, create personal dining experience, offer information on menu items,
beverages and specials
● Walk through dining room during service to ensure guest satisfaction and advise servers
and bussers of specific service needs
● Addressed guest requests or complaints, and escalated major complaints to manager
Extensive experience working with the following software: Word, Photoshop, Excel, payroll
systems, P.O.S, Micros and Aloha.