This document provides a summary of Kerensa Vincent's education, professional experience, and references. Kerensa earned a Bachelor of Science degree in Business with a concentration in Food and Beverage Hospitality from the University of Phoenix in 2014. She has over 10 years of experience in food service, including roles as a server, certified trainer, shift manager, and culinary professional at Red Lobster and International House of Pancakes. Her experience includes managing front and back of house operations, training new employees, ensuring food safety standards, and increasing guest satisfaction. She provides four professional references to contact.
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Successful professional qualified by more than 9 years of visible achievements in the food service / hospitality industry looking for new challenges in restaurant business where my background and my experience can be applied.
Successful professional qualified by more than 9 years of visible achievements in the food service / hospitality industry looking for new challenges in restaurant business where my background and my experience can be applied.
1. Kerensa Vincent
2222 E. Main St. Humbolt, Tn
(731) 394-9021 • Kmvincent0310@yahoo.com
Education
University of Phoenix, Memphis, TN April 2014
Bachelor of Science in Business; Concentration in Food and Beverage Hospitality
Professional Experience
Red Lobster, Memphis September 2009 – May 2014
Service and Culinary Professional (2011- 2014)
• Managed front of house operations and culinary crew members.
• Increased awareness in safety and sanitation.
• Monthly Inventory oversight and food counts three times a day.
• Oversaw day to day operations including daily inventory and sharing knowledge on standard operation
procedures.
• Increased guest satisfaction with initiatives focusing on increasing the speed and friendliness of staff.
Certified trainer (2010-2014)
• Trained incoming employees on Point-of-Sales computer training system, money management, and kitchen
display system for back of house.
Server (2009-2014)
• Performed all serving, cleaning, stocking, money management in establishments as required by a Red Lobster
employee.
International House of Pancakes, Memphis May 2002 – April 2009
Shift Manager (2007-2009)
• Coached, and mentored staff to ensure smooth adoption of role-out promotions.
• Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices according to
XYZ program
• Supervised and coordinated activities of cooks and workers engaged in food preparation.
•
Certified Trainer (2004-2009)
Server/Host/Cashier (2002-2009)
• Open and closed business as required by the position, Processed To-Go-Orders, handled payments with
register
References
Crystal Ton Mitzner (901)-230-1868
Ebonee Hudgens (901)-335-5795
Seth Franklen (901) 871-8511
Sarah Jones (901) 303-9021