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Resume - Noel Torres (1)

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Resume - Noel Torres (1)

  1. 1. Noel Torres 500 east 165th Street Apt # 3J Bronx, NY 10456  917-992-9859 Experience Food Services and Facilities Coordinator East Harlem Scholar Academies - New York, NY March 2014 - Present • Management of School Foods Preparation which includes daily inventory process of meal services, communication with vendors, monitoring food preparation and compliance with state and city health department codes. • Supervise school’s food services staff. Participate in facilities safety oversight. • Event planning and support. • Provide student support and supervision as assigned. • Assist the Director of Operations and Operations Managers with administrative tasks, and perform other duties, as requested, by the school leadership teams. • Oversee the process for receiving and distributing mail and packages daily, ensuring that shipments are complete and undamaged upon arrival Maintenance Associate Northside Center for Child Development - New York NY November 2009- March 2014 • Maintain and carry out preventative and corrective maintenance program for facilities and equipment at the Susan Patricof Head Start Program. • Perform general maintenance of facility including mechanical, electrical, carpentry, plumbing, housekeeping, and other areas as needed and directed. • Conduct periodic inspections of the program’s building and equipments to meet New York City Department of Health Article 47 guidelines. • Ensure compliance with fire safety standards. Maintain records for the Fire Department, Department of Buildings and service providers. • Check fire prevention equipment on scheduled basis. Lead the Maintenance team. Supervise and train the maintenance team in delegating assignments and responsibilities. • Serve as a liaison between program and vendors including service providers. • Operate an automotive vehicle to assigned routes transporting equipment, supplies and child care materials to other sites. Assistant Group Leader HeartShare Human Services - Brooklyn, NY June 2009 – March 2014 • Monitor teens and adults who have developmental challenges. • Provide support and assistance in the areas of daily living skills. • Escort consumers to and from residential sites. • Ensure that consumers are assigned to their designated means of transportation when arriving to and departing from the program. • Responsible in conducting general maintenance to meet program requirements to fully service consumers. 1
  2. 2. Restaurant Manager Legal Seafood - Boston, MA January 2006 – February 2009 • Provided direct and daily management to a restaurant with 20 cooks and more than 60 servers. • Responsible for a high level of customer service and guest relations through interpersonal skills and effective communication. • Monitored key financial indicators such as profit and loss, labor management, and other cost control methods. • Contributed to a company-wide success by managing the highest volume store in the company in 2007 and 2008. • Designed weekly schedules of Host, Bartenders, Bussers and Servers. • Accustomed to fast-paced setting, high pressure situations, and ability to make quick and correct decisions. • Coordinated with contractors, vendors, suppliers, inventory. Host/Key Associate Legal Seafood - Boston MA November 2005 – January 2006 • Greeted guests in a fast-paced environment. • Answered telephone and took reservations. • Responsible for designing weekly schedules for host associates. • Maintained a clean host and lobby area. • Coordinated inventory for lobby area. Swing Driver/Courier Federal Express - Medford, MA June 1997- November 2005 • Delivered packages and letters to both businesses and residential locations. • Assisted with customer services to obtain company sales objectives. • Maintained complete records of truck maintenance delivery schedules, customer issues and location notes to inform management of delivery operations. • Completed service requests. Lead Concierge Palladian Services, Boston, MA July 2003- June 2005 • Lead Concierge at a luxury, 300 unit apartment condominium. • Managed scheduling and time sheets of 13 concierge and 6 garage staff members. • Trained new staff on policies and procedures to create a quality customer experience. • Accustomed to a fast-paced setting, high-pressure situations, and ability to make quick and correct decisions. • Maintained building logs- entry, deliveries, and visitors. • General maintenance, janitorial and cleaning. Residential Counselor HeartShare Human Services - Brooklyn, NY February 1993- July 1997 2
  3. 3. • Assisted teenagers who have mental and developmental disabilities with daily living skills. • Provided daily medications. • Updated assisted daily living log books for each individual resident. • Developed trust in management through effective communication and strong working relationships with the staff and residents. Education and Awards Qualifying Certificate in Food Preparation March 2015 Certificate of Fitness – S95 – Supervision of Fire Alarm Systems and Other Alarm Systems Permanent Other Alarm Systems Certificate of Fitness – F-33 – Fire Drill Conductor Permanent First Aid and CPR Trained - New York, NY Present Automotive High School - New York, NY June 1990 High School Diploma – General Education References References and Career Portfolio are available upon request. 3

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