1. EDDIE WINDHAM
731 Elm Street Winnetka Illinois 60093 | 8034121827 | Eddiewindham1990@gmail.com
Objective
To obtain a position with a company that will utilize my strong analytical skills, knowledge of market place trends and
practices, and benefit from my customer service, and sales background.
Skills & Abilities
MANAGEMENT
Restaurant and Bar Management
Mixology
Customer Service
Food and Customer Safety
Risk Management
Inventory Management
Workplace Maintenance
SALES & PURCHASING – Create inventory system, vendorand distributor management & customer sales
LEADERSHIP - FIRST MALE CHEERLEADER EVER IN MY HIGH SCHOOL
Experience
Trifecta Grill Winnetka Illinois 2013-2016
Server, Bartender, Bar Manager & Restaurant Manager
Create drink menu and specials for the week, monitor and order supplies,and check restaurant sales
organize marketing activities, promotional events and discount schemes;
prepare reports at the end of the shift/week for staff and overall productivity of the restaurant;
create and execute plans for department sales,profit and staff development;
plan and coordinate menus and operation of the restaurant during scheduled shifts;
Create house employees monthly schedule, recruit, train, manage and motivate staff;
Ensure guest satisfaction respond to customer queries and complaints;
meet and greet customers, organize table reservations and offer advice about menu and wine choices;
maintain high standards ofquality control, hygiene, and health and safety;
check stock levels, order supplies and prepare cash drawers and petty cash.
Mezza Columbia, South Carolina
SERVER, BARTENDER, MANAGER 2010-2012
Explain daily specials and present wine listfor food pairings and other bartender duties
Assist in rolling cutlery, setting the dining room for large parties and assist in closing duties.
Properly ring in all orders and follow all cash handling policies.
Set up and take down safely all hookah bases
PAT-A-CAKES Rock Hill, South Carolina
CAKE DECORATOR, 2007-2008
Perceiving patterns,decorations and designs for cakes and deciding cake sizes needed for the perceived pattern
Preparing the decorating materials like icing and trims
Supervising the delivery of the prepared cake and Training cake decoration staff
Keeping the baking equipment and the kitchen spic and span
Ensured prompt customer service in person and over the phone
FOOD LION AND OLIVE GARDEN Rock Hill, South Carolina
HOST AND CUSTOMER SERVICE ASSOCIATE, 2006 - 2010
supervised and coordinated activities of the dining room personnelto provide fast and courteous service to patrons.
Schedule dining reservations and arrange parties or special services for diners.
Greet guests,escort themto tables, and provide menus.
Help to adjust complaints of patrons to ensure a pleasant dining experience.
Inspected dining room service stations for neatness and cleanliness, and the requisitions of table linens
Education
York Technical College, South Carolina
Midland Technical College, South Carolina
College of lake county,Illinois
Elgin community college, Illinois