Management Theory
Chapter II
Nicolo Machiavelli
• Father of Modern Politics
• Born in Florence, Italy
• « Machiavellian » is often used to
describe cunning and manipulative
opportunist.
• Discourses, 1531
Sun Tzu
• Chinese General (6th Century BC)
• The Art of War
 When enemy advances, we
retreat!
 When enemy halts, we harass!
 When enemy seeks to avoid
battle, we attack!
 When the enemy retreats, we
pursue!
Why Study Management theory?
• Provide a stable focus for
understanding what we experience.
• Enable us to communicate efficiently
and thus move into more and more
complex relationships with other
people.
• Theories make it possible to keep
learning about our world.
Evolution of Management Theory
• Scientific Management
• Classical Organization Theory
• Behavioral School
• Management Science
Scientific Management
School
Frederick W. Taylor
• Father of Scientific Management
• Mechanical Engineer
• Midvale Steel Company
« Scientific Management »
« Time and Motion Studies »
4 Principles Of Scientific Management
• The development of true science of
management, so that the best
method for performing each task
could be determined.
• The scientific selection of workers,
so that each worker would be given
responsibility for the task which he
or she was best suited.
• The scientific education and
development of the worker.
• Intimate, friendly cooperation
between management and labor.
Henry L. Gantt
• Associate of Frederick Taylor
• His main focus was to apply
scientific analysis to all facets of
the work being done as a means
of increasing productivity.
• Gantt Chart and the task and
bonus system
« Task and Bonus System »
Frank B. and Lilian M. Gilbreth
• Made their contribution to the
scientific management as a
husband-and-wife team
• Motion studies
• Help the workers to reach their
full potential.
« Motion Studies »
Classical Organization
Theory School
Henry Fayol
• Founder of Classical management
school
• Fayol was interested in the total
organization and focused on
management
Principles of Management by Fayol
• Division of work
• Authority
• Discipline
• Unity of Command
• Unity of direction
• Subordination of individual interest
• Remuneration
• Centralization
• The hierarchy
• Order
• Equity
• Stability of Staff
• Initiative
• Esprit de Corps
Division of work
• The most people specialize, the more
efficient they can perform to work.
Authority
• Manager must have the authority
to give orders, but they must also
keep in mind that with authority
comes responsibility.
Discipline
• Members need to respect the rules
and agreements that govern the
organization.
Unity of Command
• Each employee must receive
instruction from only one person.
Unity in direction
• Those operations within the
organization that have the same
objective should be directed by
only one manager using one plan.
Subordination of Individual interest
to the Common Interest
• In any undertaking, the interest of
the employees should not take
precedence over the interest of the
organization as a whole.
Remuneration
• Compensation for work done
should be fair to both employees
and employers.
Centralization
• This principle refers to how close
employees are to the decision-
making process. It is important to
aim the approciate balance.
The Hierarchy
• The line of authority in an
organization runs in order of rank
from top management to the
lowest level of the enterprise.
Order
• The workplace facilities must be
clean, tidy and safe for employees.
Everything should be in its place.
Equity
• Manager should be both friendly
and fair to their subordinates.
Stability of Staff
• The managers should strive to
minimize employee turnover.
Personnel planning should be
priority.
Initiatives
• Subordinates should be given the
freedom to conceive and carry out
plans.
Esprit de corps
• Promoting team spirit will give the
organization a sense of unity.
Max Weber (Germany)
• Bureaucrarcy
 Ideal type of organization
charaterized by division of labor, a
clearly defined hierarchy, detailed
rules and regulations, and impersonal
relationships.
« A well-defined formal hierarchy
of command »
« Management by rules and regulation
provides a set of standard operating
procedures that facilitates consistency in
both organization and management
practices.
« Division of labor and work
specilization »
« Managers should maintain an
impersonal relationship »
« Competence, not personality, is
the basis for job appointment »
« Formal written records »
Mary Parker Follet
• People Oriented
• Group Network Management
• Participative Leadership
 Involves managers and employees
working together towards common
goals like decision-making and
problem-solving.
Group Network Management
• Groups of people within the
organization with equal power over
outcomes.
« Group Interactions »
Chester Bernard
• Acceptance theory of authority.
– A manager’s authority rests on worker’s
acceptance of his right to give orders
and to expect compliance.
• Individual workers form informal
social groups that become informal
organization
Informal Organization
• It is the personal contacts and
interactions between workers that
form into small groups.
~End~

Management Theory

  • 1.
  • 2.
    Nicolo Machiavelli • Fatherof Modern Politics • Born in Florence, Italy • « Machiavellian » is often used to describe cunning and manipulative opportunist. • Discourses, 1531
  • 3.
    Sun Tzu • ChineseGeneral (6th Century BC) • The Art of War  When enemy advances, we retreat!  When enemy halts, we harass!  When enemy seeks to avoid battle, we attack!  When the enemy retreats, we pursue!
  • 5.
    Why Study Managementtheory? • Provide a stable focus for understanding what we experience. • Enable us to communicate efficiently and thus move into more and more complex relationships with other people. • Theories make it possible to keep learning about our world.
  • 6.
    Evolution of ManagementTheory • Scientific Management • Classical Organization Theory • Behavioral School • Management Science
  • 7.
  • 11.
    Frederick W. Taylor •Father of Scientific Management • Mechanical Engineer • Midvale Steel Company
  • 17.
  • 19.
    « Time andMotion Studies »
  • 21.
    4 Principles OfScientific Management • The development of true science of management, so that the best method for performing each task could be determined. • The scientific selection of workers, so that each worker would be given responsibility for the task which he or she was best suited. • The scientific education and development of the worker. • Intimate, friendly cooperation between management and labor.
  • 30.
    Henry L. Gantt •Associate of Frederick Taylor • His main focus was to apply scientific analysis to all facets of the work being done as a means of increasing productivity. • Gantt Chart and the task and bonus system
  • 40.
    « Task andBonus System »
  • 42.
    Frank B. andLilian M. Gilbreth • Made their contribution to the scientific management as a husband-and-wife team • Motion studies • Help the workers to reach their full potential.
  • 43.
  • 48.
  • 49.
    Henry Fayol • Founderof Classical management school • Fayol was interested in the total organization and focused on management
  • 52.
    Principles of Managementby Fayol • Division of work • Authority • Discipline • Unity of Command • Unity of direction • Subordination of individual interest • Remuneration • Centralization • The hierarchy • Order • Equity • Stability of Staff • Initiative • Esprit de Corps
  • 54.
    Division of work •The most people specialize, the more efficient they can perform to work.
  • 59.
    Authority • Manager musthave the authority to give orders, but they must also keep in mind that with authority comes responsibility.
  • 61.
    Discipline • Members needto respect the rules and agreements that govern the organization.
  • 64.
    Unity of Command •Each employee must receive instruction from only one person.
  • 66.
    Unity in direction •Those operations within the organization that have the same objective should be directed by only one manager using one plan.
  • 68.
    Subordination of Individualinterest to the Common Interest • In any undertaking, the interest of the employees should not take precedence over the interest of the organization as a whole.
  • 71.
    Remuneration • Compensation forwork done should be fair to both employees and employers.
  • 74.
    Centralization • This principlerefers to how close employees are to the decision- making process. It is important to aim the approciate balance.
  • 77.
    The Hierarchy • Theline of authority in an organization runs in order of rank from top management to the lowest level of the enterprise.
  • 80.
    Order • The workplacefacilities must be clean, tidy and safe for employees. Everything should be in its place.
  • 83.
    Equity • Manager shouldbe both friendly and fair to their subordinates.
  • 87.
    Stability of Staff •The managers should strive to minimize employee turnover. Personnel planning should be priority.
  • 91.
    Initiatives • Subordinates shouldbe given the freedom to conceive and carry out plans.
  • 93.
    Esprit de corps •Promoting team spirit will give the organization a sense of unity.
  • 96.
    Max Weber (Germany) •Bureaucrarcy  Ideal type of organization charaterized by division of labor, a clearly defined hierarchy, detailed rules and regulations, and impersonal relationships.
  • 97.
    « A well-definedformal hierarchy of command »
  • 99.
    « Management byrules and regulation provides a set of standard operating procedures that facilitates consistency in both organization and management practices.
  • 101.
    « Division oflabor and work specilization »
  • 103.
    « Managers shouldmaintain an impersonal relationship »
  • 106.
    « Competence, notpersonality, is the basis for job appointment »
  • 109.
  • 110.
    Mary Parker Follet •People Oriented • Group Network Management • Participative Leadership  Involves managers and employees working together towards common goals like decision-making and problem-solving.
  • 119.
    Group Network Management •Groups of people within the organization with equal power over outcomes.
  • 123.
  • 131.
    Chester Bernard • Acceptancetheory of authority. – A manager’s authority rests on worker’s acceptance of his right to give orders and to expect compliance. • Individual workers form informal social groups that become informal organization
  • 139.
    Informal Organization • Itis the personal contacts and interactions between workers that form into small groups.
  • 148.