The document discusses the management of total workforce using SAP Fieldglass and SAP SuccessFactors, emphasizing the importance of visibility and integration of contingent workers. It highlights the significant spending on non-payroll labor and the challenges companies face in managing this contingent workforce effectively. Additionally, it outlines the benefits of using SAP solutions for improved efficiency, compliance, and better talent management.

1. NGA Human Resources confidential. All rights reserved.
Manage Your Total Workforce in the
Cloud with SAP Fieldglass and SAP
SuccessFactors Employee Central
1
Companies SaaS Platform Suppliers Employees
Staffing
Consulting
Offshore
Services
Other
Services

2. NGA Human Resources confidential. All rights reserved.
Inclusion and Visibility
… of contingent workers is the basis for effective management of the total
workforce
• Contingent worker profile in Employee Central
• Easy creation with profile wizard
• Integration Fieldglass to EC contingent profile
• Display in organizational chart
• Find them in people search

3. Managing your external workforce
successfully
Sarah Fuys, SAP Fieldglass / March, 2016

4. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 4Internal
SAP Fieldglass Overview
Industry Leader
Leading vendor for contingent
and SOW/project capabilities
according to Forrester Wave
2014 report
Culture of Partnership
16+ years experience
#1 in customer satisfaction for
three consecutive years (SIA)
Global
Deployed in 110+ countries and
21 languages
Largest Customer Base
400+ companies
$25B in global spend
Largest data set for benchmarking

5. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 5Internal
Addresses Big Gap in HR and Procurement
Non-payroll labour is largest
spend category at most
companies…
…but still poorly managed at
most companies
spent annually on non-payroll
labour (contingent and SOW )
– one-third of total workforce
increase in contingent
workforce spending in past
five years
of new jobs created since
January are temporary
positions
$3.3T
41%
67%
of contingent labour is
unaccounted for, yielding:
- Higher labour costs
- Increased regulatory and
compliance risk
- Fragmented, inefficient labour
spend and performance
controls
- Overpayment
55%

6. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 6Internal
Fundamental shift in the composition of the workforce
Statement-
of-work
(SOW)
consultants
Independent
contractors
Temporary/agency
workers
Employees
Contingent
workers
20%-50% of total workforce
comprises nonemployees

7. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 7Internal
Fieldglass Plattform
CONTINGENT
SERVICES
WORKER
PROFILE
TRACKING
Requisition Candidate
Selection
Work Order Time & Expense
Sheets
On/Off-
boarding
Invoicing
Multi-bid
SOW
Supplier
Selection
Statement
Of Work
Milestones,
Deliverables,
Schedules, Fees,
T&E
On/Off-
boarding
Invoicing
Worker Profile On/Off-
boarding

8. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 8Internal
Fieldglass Benefits
V I S I B I L I T Y E F F I C I E N C Y Q U A L I T Y
C O S TC O M P L I A N C E

9. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 9Internal
Integration Between Contingent Workforce & Human
Capital Management Solutions
 Procure, manage and optimise the
flexible workforce
 Improved talent/service quality
 Risk mitigation and policy
compliance
 Visualise all workers
 Apply select talent processes:
learning, socialisation, collaboration
 Plan and analyse the total workforce
Total Workforce Management
I² According to Ardent Partners, The state of contingent workforce management, 2015
Contingent Labour & Services
Procurement
Human Capital & Talent
Management

10. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Internal
European Customers

11. NGA Human Resources confidential. All rights reserved.
NGA & SuccessFactors
SAP BPO
partner since
1994
SuccessFactors
BPO
partner since
2012
Certified Cloud
Consultants
175+
Successful
Cloud
Implementations
300+
Proven track
record in
49countries
6m+employees served on NGA-
installed HR systems
Over 150 HR BPO customers
Working with
8,500employees in 35 countries
1,000+HR system implementations
523m £835m $ FY2013 revenue
145+
Providing HR &
Payroll services in
8
HR
platforms
on which
NGA can
deliver HR
services251 out of 5
of Fortune 500 companies
countries
languages
spoken in our
HR service
delivery centers

12. NGA Human Resources confidential. All rights reserved. 12
Analyst Recognition
NGA leads in SuccessFactors Services according to HfS Research for
SuccessFactors Innovation and End-to-End Delivery Capabilities
HfS Blueprint Reports 2016 – SuccessFactors Services
Download the free report:
http://resources.ngahr.com/successfactors-services-hfs-blueprint-report

13. NGA Human Resources confidential. All rights reserved.
NGA Resources Center
Are you looking for more information?
View our webinar ‘Manage Your
Total Workforce in the Cloud with
SAP Fieldglass and SAP
SuccessFactors Employee
Central’.
Watch the recording of this
webinar at resources.ngahr.com
How SuccessFactors Employee Central
Empowers Core HCM
Watch the recording of
this webinar at
resources.ngahr.com
Read our blog: ‘Not a luxury, but a necessity – Managing your permanent AND
contingent workforce’ www.ngahr.com/blog

14. NGA Human Resources confidential. All rights reserved.
Contact Us
More questions? Contact us.
Nicole Präscher - Leader HR Cloud Technology & HR
Consulting DACH
Contact me: nicole.praescher@ngahr.com

15. ThankYou