The document discusses the health check service for NGA's SuccessFactors Employee Central, aimed at improving clients' HR management systems by assessing their current configurations and recommending updates based on new functionalities. It notes significant customer growth and recognition as a leader in the HR market, highlighting essential enhancements and tools available through their services. Additionally, it outlines the assessment process, including workshops, reports, and implementation of improvements to optimize HR operations.

1. NGA Human Resources - Confidential.
NGA’s SuccessFactors Employee Central
Health Check. Maximize the Value of
Employee Central
1

2. NGA Human Resources - Confidential.
Business Challenges Linked to Your HRIS
2
I’ve fallen behind.
How can I keep my
applications up-to-
date and in line
with new releases?
How can I take
advantage of the
most modern
features &
functionalities?
How can I enforce
Employee Central
as the unique
portal for all HR
related activities ?

3. NGA Human Resources - Confidential.
Core HR Momentum – Employee Central
Customer base
Analyst Recognition
2.5 years ago we were not in the
Forrester Core HR Market evaluation.
Today, we are recognized as a
leader.
60
7
10
26
2014 2015
+69%
EC Customer Growth
vs. 2014.
By Region Q4 2014 Q4 2015 y/y growth
NoAm 223 318 43%
EMEA 221 405 83%
LatAm 77 145 88%
APAC 86 158 84%
Total 607 1026 69%
Source: The Forrester WaveTM : Saas HR Management Systems, Q4 2014, Paul
D. Hamerman with Chris Andrews and Victoria Boutan, October 1, 2014.
The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and
Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™
is a graphical representation of Forrester's call on a market and is plotted using a
detailed spreadsheet with exposed scores, weightings, and comments. Forrester
does not endorse any vendor, product, or service depicted in the Forrester Wave.
Information is based on best available resources. Opinions reflect judgment at the
time and are subject to change.

4. NGA Human Resources - Confidential.
 Workflows
 Employee Central
payroll
2012
 Metadata framework
 Time off
2013
 Global benefits
 Payroll time sheet
 Employee Central
Service Center
 Concurrent
employment
2014
 Total Workforce
Management
 Time and Attendance
Management
 User experience
2015
SAP SuccessFactors Employee Central
Innovation History
Localization and Compliance

5. NGA Human Resources - Confidential.
SAP SuccessFactors Employee Central
Roadmap Highlights: Global, All Workers, End-to-
End
Service Center:
Guided ticket creation, skills
management, dynamic display of
context-sensitive knowledge base
information
Benefits:
Continued enhancements for
employee benefits, especially for U.S.
and Canada
Total Workforce Management:
Unifying workforce management across all
worker types, enhanced job history timeline
Core:
More intelligent services,
compliance/localization for additional
countries, address validation as a service
Payroll:
Extended coverage of payroll-related
end-to-end scenarios
Time and Attendance:
Working time accounts and flex time, country
specific absence and leave handling, public
holiday movement

6. NGA Human Resources - Confidential.
Your
Employee
Central
configuration
has not kept
pace with new
releases ?
You
want to
expand
Employee
Central scope
or
functionality?
When to Consider the Health Check?
You
experience
issues or
challenges in
relation to
Employee
Central?
The Health Check audit assesses the scope and areas for improvement in your
current Employee Central environment.
As a consequence, you can select from a range of improvement options to
implement new functionality and bring your application completely back up-to-date
Perform a
Health Check
on your current
Employee Central
environment

7. NGA Human Resources - Confidential.
How Does The Health Check Work?
Online EC Health Check Questionnaire
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A four step approach:
EC Enhancements
EC Health Check Assessment
EC Health Check Report
Opportunity and Planning Review

8. NGA Human Resources - Confidential.
Online EC Health Check Questionnaire
• Completion of web-based fact-find questionnaire by the client
• Supply of EC configuration workbooks and other relevant design
documents to NGA HR
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EC Health Check Assessment
Comprehensive review by an NGA Employee Central Consultant:
• Workshop / interviews with key stakeholders where appropriate
(e.g. HRIS Manager and other relevant HR / IT personnel)
• Walkthrough / review of the client’s EC instance with focus on
the priority areas for attention
Details about the client’s EC instance including:
• Current scope and implemented functionality
• Focus areas for review
Output
• Identified issues and enhancement opportunitiesOutput

9. NGA Human Resources - Confidential.
Opportunity & Planning Review
• Workshop to review assessment findings
• Agreement on next steps
• Confirmation of any agreed Statement of Work
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EC Health Check Report
• Personal & fully detailed report on the results of the assessment
• Agreed and aligned priorities
• Decision on upgrades, scope and implementation plan
• More detailed proposal for complex items
Output
• Summary of findings & recommendations
Output

10. NGA Human Resources - Confidential.
EC Enhancement Implementation
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NGA HR can also correct integration issues and/or
deploy new integrations & modules as required.
• Employee Self-Service
• Manager Self-Service
• Position Management
• Leave of Absence
• Time-Off
• Global Assignments
• Concurrent Employment
• Global Benefits
• Advanced Reporting
• Languages
• Workflows
• Business Rules & Alerts
• Customer Specific Application
• Payroll Timesheets
• Documents Generation
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• Deployment of new functionality/upgrades as applicable
Note: Enhancements are a mix of pre-configured and non pre-configured
options depending on complexity and scope and are billable services
• Implemented new functionality/upgrades as applicableOutput
Enhancement
Options

11. NGA Human Resources - Confidential.
Cloud Application Support Services
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Ongoing
Governance
Cloud Application Management
• EC Health Check
• Opportunity & Planning Review
• Accelerated Enhancement
Cloud Advantage
EC Health Check &
Accelerated Enhancement
Expansion
One Time
• My Cloud Advisor
• Cloud Advantage Forum
• Strategic Roadmap Review
• Account & Contract Management
• Monitoring and Reporting on Service Performance
• Application Maintenance
• Release Management
• Configuration Changes
• User Support
• Processing Support
• Integration & Performance Monitor
• Security Management
• Business Continuity Management
• Documentation Maintenance

12. NGA Human Resources - Confidential.
NGA HR Quick Facts
6m+employees served on NGA-
installed HR systems
Over 150 HR BPO customers
Working with
8,500employees in 35 countries
1,000+HR system implementations
£ 485m$758m FY2014 revenue
145+
Providing HR & Payroll
services in
8
HR
platforms
on which
NGA can
deliver HR
services251 out of 5
of Fortune 500 companies
countries
languages
spoken in our
HR service
delivery centers

13. NGA Human Resources - Confidential.
NGA HR & SAP SuccessFactors
SAP BPO
partner since
1994
SuccessFactors
BPO
partner since
2012
Certified Cloud
Consultants
175+
Successful
Cloud
Implementations
300+
Proven track
record in
49countries

14. NGA Human Resources - Confidential.
NGA HR’s Global SuccessFactors Practice
Consulting Practice of 175+ Certified SuccessFactors Consultants
• Global SuccessFactors Partner since 2013 delivering 50+ SuccessFactors projects
• Over 70% multi-country projects spanning 60 countries
• 16k average FTE size of implementation
• Over 40% of our projects have included Employee Central core HRIS
• Cloud modified Application Management Services
Our Evolving Practice
• The NGA Way Advantage
• Embedding 100+ optimized processes into our implementation
• Pre-built RDS integrations into local payroll and other HR systems
• Co-innovation with SAP on Hana Cloud Platform
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15. NGA Human Resources - Confidential. 15
Analyst Recognition
NGA leads in SuccessFactors Services according to HfS Research for
SuccessFactors Innovation and End-to-End Delivery Capabilities
HfS Blueprint Reports 2016 – SuccessFactors Services
Download the free report:
http://resources.ngahr.com/successfactors-services-hfs-blueprint-report

16. NGA Human Resources - Confidential.
NGA Resources Center
Are you looking for more information?
Manage Your Total
Workforce in the Cloud with
SAP Fieldglass and SAP
SuccessFactors Employee
Central.
Watch the recording of this
webinar at resources.ngahr.com
How SuccessFactors Employee Central
Empowers Core HCM
Watch the recording of
this webinar at resources.ngahr.com
Read our blog: ‘Discover the Hidden Value of Your SuccessFactors Q1 2016 Update’
www.ngahr.com/blog

17. NGA Human Resources - Confidential.
Contact Us
More questions? Contact us.
Jonathan Hall - Sales Director - Global Digital HR Services
Contact me: jonathan.hall@ngahr.com

18. NGA Human Resources - Confidential.NGA Human Resources - Confidential.
Thank You
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