Contingent Labor and Procurement SAP's Fieldglass Brian Boyd, Director of Business Development, Fieldglass Ariba Commerce Summit, Mexico City, 2014

1. 1
Brian Boyd, Director of Business Development, Fieldglass
Gestión de la Fuerza de
Trabajo Flexible del Futuro

2. 2
Fundamental Shift in Composition of Workforce
30-50% of total workforce is
comprised of non-employees
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and
Confidential.
Temporary/Agency
Workers
SOW
Consultants
Independent
Contractors

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Fieldglass Complements SAP’s Cloud and On-
Premise Solutions

4. 4
External Workers Are Known By Many Names
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and
Confidential.
SUBCONTRACTOR
INDEPENDENT CONTRACTOR
OUTSOURCED
EXTERNAL
NON-FULL TIME OFFSHORE
FLEXIBLE

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External Workers Can Have Many Different Roles
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and
Confidential.
JAVA PROGRAMMER
WEB DEVELOPER
ELECTRICAL TECHNICIAN
COPYWRITERACCOUNTANT
ADMINISTRATIVE ASSISTANT
BUDGET ANALYST
PHARMACIST
DATABASE ADMINISTRATOR
IT PROJECT MANAGER
CIVIL ENGINEER
REGISTERED NURSE

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Flexible Workforce as a Strategic Initiative
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and
Confidential.
Global Firms in 2020: The next decade of
change for organisations and workers
Take on more contingent workers. The proportion
of contingent to permanent workers will shift in
favour of the former.
Dispelling a myth that all temps are in low-paid
roles
Last year saw the number of people in permanent
jobs stay roughly static and the number of people in
temporary work rise month on month.
The surge in temp hiring is not a sign of a
malfunctioning economy. It is the face of the future.

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What’s the Problem?
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and
Confidential.
NO VISIBILITY
QUALITY ISSUES
HIGH RATES
HIGH COSTS
INEFFICIENCIES
COMPLIANCE
ISSUES

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V I S I B I L I T Y E F F I C I E N C Y Q U A L I T Y
C O S TC O M P L I A N C E
Fieldglass Benefits
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and
Confidential.

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© 2014 Fieldglass, Inc. All rights reserved. Proprietary and
Confidential.
with TARP process & the Fieldglass
platform is fully certified as secure
& compliant
in cost savings, attributable to
visibility, competitive bidding &
rate card creation
$100M+
FULL
COMPLIANCE
provided by integration with
ecommerce transaction system
SINGLE SOURCE
OF ENTRY
of the company’s workers and a
consolidated view of the entire
population for upper management
CONTROLLED
MANAGEMENT
gain visibility and governance
improvements
I.T. OFFSHORE
INITIATIVES
in various markets by monitoring
key metrics throughout workflows
ASSESS TURNOVER
& TRENDS
CUSTOMER SUCCESSES
A company in the
FINANCIAL
SERVICES sector

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Opportunity Analysis for a Generic Scenario
The Statement of Work (SOW) Opportunity
Sourcing Contract
Decision
Support
Engagement Delivery
Invoicing &
Payment
Opportunity
Focus
• Traditional focus has been on eSourcing, Contract Mgmt & eInvoicing
• New opportunities
• Improve visibility into post-contract process
• Provide procurement guidance upfront
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.

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Examples of operational challenges
- ‘PO shifting’
- ‘Timeless’ T&M
- Invoice-deliverable time gap
- Weak contract-consultant link
- Suppliers are the ‘source of truth’
Some Challenges of Statement of Work (SOW) Management
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.

12. 12
Recognizing Common Engagement Patterns is Key
Common patterns are emerging in the market
Project-based Services
- Characterized by well-defined
projects or functional areas
Outsourced/Offshore
- Any combination of off-site, near-
shore, or off-shore services
Business Consulting
- High-value consulting; engaged
typically at corporate level
BPO
- Complete outsourcing of a
category from planning to
delivery
Re-billable Services
- Engaging vendors to deliver
services to end-clients
Independents
- Engaging independent
consultants or a community of
smaller suppliers
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.

13. 13
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and
Confidential.
CUSTOMER SUCCESSES
in cost savings, due to
competitively bidding SOWs and
identifying commoditized SOWs
$33M+
achieved by tracking SOW
revisions, enforcing approvals
and limits, and avoidance
savings
SOFT SAVINGS
of Fieldglass data to Cisco’s
business intelligence tool for
reporting
SECURE
TRANSFER
Rate reporting for all
managers to better manage
costs
REPORTING

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© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.

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© 2014 Fieldglass, Inc. All rights reserved. Proprietary and
Confidential.
Real-time visibility in to:
• Who is working for the company?
• What they are doing?
• How much do they cost?
• Where they are at?

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Fieldglass Simplifies and Solves the Problem
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and
Confidential.
2-click request
––
Mobile
Bidding
––
Approval
––
Reporting & analytics
On/offboarding
––
T&E capture
––
Auto-invoicing

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Thank you!