Edgewater Consulting presented the Guiding Principles for Process Improvement at the Acord Loma Life Insurers Council (LIC) bi-annual Operations Committee meeting
How A Workflow Consultant Can Be Of BenefitGeorge Dunn
How a workflow consultant can be of benefit including workflow definition, workflow benefits and challenges, the importance of a workflow consultant, roles of a workflow consultant, and about CRE8 Independent Consultants. For more information email us at consulting@cre8inc.com or see www.cre8inc.com
Why Is An ECM Consultant Important For Your Organization?George Dunn
This presentation discusses CRE8 Independent Consultants' background in helping organizations plan for electronic content management (ECM), the definition of ECM, the benefits and challanges of ECM, why an ECM consultant is important, and ECM consultant deliverables. To learn more how we can help see www.cre8inc.com or email us at consulting@cre8inc.com
Baird Miller, DOL: IT Portfolio Management in State GovernmentUMT
Baird Miller, DOL gave this presentation at Microsoft and UMT event Project Portfolio Management Exchange at Microsoft San Francisco office on January 14, 2014.
An Enterprise Resource Planning (ERP) system can help you extract value from your business. A successful system can provide insight for decision making, opportunities for efficiencies, assist with controlling processes, and provide business agility.
How A Workflow Consultant Can Be Of BenefitGeorge Dunn
How a workflow consultant can be of benefit including workflow definition, workflow benefits and challenges, the importance of a workflow consultant, roles of a workflow consultant, and about CRE8 Independent Consultants. For more information email us at consulting@cre8inc.com or see www.cre8inc.com
Why Is An ECM Consultant Important For Your Organization?George Dunn
This presentation discusses CRE8 Independent Consultants' background in helping organizations plan for electronic content management (ECM), the definition of ECM, the benefits and challanges of ECM, why an ECM consultant is important, and ECM consultant deliverables. To learn more how we can help see www.cre8inc.com or email us at consulting@cre8inc.com
Baird Miller, DOL: IT Portfolio Management in State GovernmentUMT
Baird Miller, DOL gave this presentation at Microsoft and UMT event Project Portfolio Management Exchange at Microsoft San Francisco office on January 14, 2014.
An Enterprise Resource Planning (ERP) system can help you extract value from your business. A successful system can provide insight for decision making, opportunities for efficiencies, assist with controlling processes, and provide business agility.
Workday Payroll is designed to address the full spectrum of enterprise payroll needs and includes the control, accuracy, and flexibility to support the unique aspects of your organization. http://www.workday.com/solutions/payroll_solutions.php
Lean Kanban India 2016 - Digital TransformationMike Leber
Challenge for Change, Call for Capability. Start understanding and developing your business capabilities instead of running after one-shot transformation.
Getting Good And Staying Good At (Out)SourcingAlan McSweeney
There is an increasing and continuing trend of organisations moving from in-house solution delivery to sourcing solutions externally. Organisations are divesting themselves of what they see as non-core functions. This is intended to improve operational efficiencies by using external suppliers’ perceived abilities to provide cost-effective, fit-for-purpose solutions quickly using the right technology. The responsibility and accountability for solution delivery and operation stills lies with the acquiring organisation. An organisation’s outsourcing zone of opportunity represents a challenge for both suppliers and for the acquisition function. Learn lessons from the experience of others to define exactly what you want of your outsourcing arrangement.
Do you struggle to figure out how to create long term sustainable change that moves your company into the next generation? This presentation discusses how we take research and move it into action.
1. Which factors were responsible for FD to consider use of Planpower?
2. How would you describe the Planpower application? – Is it a DSS Generator or a Specific DSS? Also, is it a Descriptive Model or a Normative Model? Please justify your viewpoint.
3. Please elaborate on the sources of unstructuredness in the concerned decision situation.
4. What were the challenges that FD faced while implementing Planpower?
CSF analysis is a method developed to guide businesses in creating and measuring success. It is widely used for technology and architectural planning in enterprise IT. Critical success factors are those factors which the management of organizations must focus and manage effectively.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAc
Join us on Facebook: http://www.facebook.com/welearnindia
Follow us on Twitter: https://twitter.com/WeLearnIndia
Read our latest blog at: http://welearnindia.wordpress.com
Subscribe to our Slideshare Channel: http://www.slideshare.net/welingkarDLP
Enterprise Architecture: An enabler of organizational agility PECB
The webinar covers:
In today`s rapid changes in the business environment; organizational agility is one of the top management concerns organizations face. Among enterprise architecture benefits, organizational agility has been one of them, perceived as a direct or indirect benefit. This webinar seeks show how the development and use of EA (Enterprise Architecture) contributes to organizational agility.
Presenter:
The webinar was hosted by Oluwaseyi Ojo. Mr. Ojo is currently the Chief Enterprise Security Architect (CESA) and Partner, AaronYoung Infosystem and a PECB Certified Trainer.
Link of the recorded session published on YouTube: https://youtu.be/4-vMSegwfEE
From a WebLink Webinar titled, "Make Your Membership Management Software Pay for Itself." Demonstrates how increases in new member sales, retention and non-dues revenue can turn your membership management system into a revenue generator for your organization.
Past presentation for IIA.
The internal auditor of the future delivers their internal control assurance mandate by getting timely and relevant insights into business risks, governance, and controls. This is being driven by business operations becoming more creative as a means to remain profitable and its associated risks being more dynamic. This presentation discusses how internal audit can be positioned in the future to adapt to changing risk environments based on timely insights from business operations.
SLIDESHARE: www.slideshare.net/CaseWare_Analytics
WEBSITE: www.casewareanalytics.com
BLOG: www.casewareanalytics.com/blog
TWITTER: www.twitter.com/CW_Analytic
Loughridge Transformations' Webinar: Process Model - Begin with BasicsJennifer Loughridge
Many organisations don't know where to start when introducing a process model. Most of us have read about or even experienced the benefits firsthand. However, understanding where and how to start is difficult. Determining a fit-for-purpose process model for your organisation and ensuring the critical elements are not overlooked can be even more challenging.
So, how do you do it? It is all about understanding and strategically deploying the right components.
In this webinar, you will learn:
- what are the seven must-do items in process model deployment
- why mindset is a gamechanger
- how to realise process model benefits as early as possible
Workday Payroll is designed to address the full spectrum of enterprise payroll needs and includes the control, accuracy, and flexibility to support the unique aspects of your organization. http://www.workday.com/solutions/payroll_solutions.php
Lean Kanban India 2016 - Digital TransformationMike Leber
Challenge for Change, Call for Capability. Start understanding and developing your business capabilities instead of running after one-shot transformation.
Getting Good And Staying Good At (Out)SourcingAlan McSweeney
There is an increasing and continuing trend of organisations moving from in-house solution delivery to sourcing solutions externally. Organisations are divesting themselves of what they see as non-core functions. This is intended to improve operational efficiencies by using external suppliers’ perceived abilities to provide cost-effective, fit-for-purpose solutions quickly using the right technology. The responsibility and accountability for solution delivery and operation stills lies with the acquiring organisation. An organisation’s outsourcing zone of opportunity represents a challenge for both suppliers and for the acquisition function. Learn lessons from the experience of others to define exactly what you want of your outsourcing arrangement.
Do you struggle to figure out how to create long term sustainable change that moves your company into the next generation? This presentation discusses how we take research and move it into action.
1. Which factors were responsible for FD to consider use of Planpower?
2. How would you describe the Planpower application? – Is it a DSS Generator or a Specific DSS? Also, is it a Descriptive Model or a Normative Model? Please justify your viewpoint.
3. Please elaborate on the sources of unstructuredness in the concerned decision situation.
4. What were the challenges that FD faced while implementing Planpower?
CSF analysis is a method developed to guide businesses in creating and measuring success. It is widely used for technology and architectural planning in enterprise IT. Critical success factors are those factors which the management of organizations must focus and manage effectively.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAc
Join us on Facebook: http://www.facebook.com/welearnindia
Follow us on Twitter: https://twitter.com/WeLearnIndia
Read our latest blog at: http://welearnindia.wordpress.com
Subscribe to our Slideshare Channel: http://www.slideshare.net/welingkarDLP
Enterprise Architecture: An enabler of organizational agility PECB
The webinar covers:
In today`s rapid changes in the business environment; organizational agility is one of the top management concerns organizations face. Among enterprise architecture benefits, organizational agility has been one of them, perceived as a direct or indirect benefit. This webinar seeks show how the development and use of EA (Enterprise Architecture) contributes to organizational agility.
Presenter:
The webinar was hosted by Oluwaseyi Ojo. Mr. Ojo is currently the Chief Enterprise Security Architect (CESA) and Partner, AaronYoung Infosystem and a PECB Certified Trainer.
Link of the recorded session published on YouTube: https://youtu.be/4-vMSegwfEE
From a WebLink Webinar titled, "Make Your Membership Management Software Pay for Itself." Demonstrates how increases in new member sales, retention and non-dues revenue can turn your membership management system into a revenue generator for your organization.
Past presentation for IIA.
The internal auditor of the future delivers their internal control assurance mandate by getting timely and relevant insights into business risks, governance, and controls. This is being driven by business operations becoming more creative as a means to remain profitable and its associated risks being more dynamic. This presentation discusses how internal audit can be positioned in the future to adapt to changing risk environments based on timely insights from business operations.
SLIDESHARE: www.slideshare.net/CaseWare_Analytics
WEBSITE: www.casewareanalytics.com
BLOG: www.casewareanalytics.com/blog
TWITTER: www.twitter.com/CW_Analytic
Loughridge Transformations' Webinar: Process Model - Begin with BasicsJennifer Loughridge
Many organisations don't know where to start when introducing a process model. Most of us have read about or even experienced the benefits firsthand. However, understanding where and how to start is difficult. Determining a fit-for-purpose process model for your organisation and ensuring the critical elements are not overlooked can be even more challenging.
So, how do you do it? It is all about understanding and strategically deploying the right components.
In this webinar, you will learn:
- what are the seven must-do items in process model deployment
- why mindset is a gamechanger
- how to realise process model benefits as early as possible
Creating Value Through Digital Enterprise Transformation
Originally presented to XPX, CT Chapter. We look at what it takes to create value and reduce risk using digital enterprise transformation to improve your business processes, technology, and talent foundations.
Topics covered include building a roadmap, process improvement, systems improvement including ERP, CRM, BI/Analytics, and eCommerce, how to build a global organization, and how to build a professional management team.
Stop the madness - Never doubt the quality of BI again using Data GovernanceMary Levins, PMP
Does this sound familiar? "Are you sure those numbers are right?" "Why are your numbers different than theirs?"
We've all heard it and had that gut wrenching feeling of doubt that comes with uncertainty around the quality of the numbers.
Stop the madness! Presented in Dunwoody on April 18 by industry leading expert Mary Levins who discusseses what it takes to successfully take control of your data using the Data Governance Framework. This framework is proven to improve the quality of your BI solutions.
Mary is the founder of Sierra Creek Consulting
O futuro de TI passa por compreender a transformação digital dos negócios e qual papel ela deve se desempenhar neste novo cenário cada vez mais próximo. A resposta para esta transformação passa pela Arquitetura Corporativa (EA).
What can we expect in the future? (tomorrow), Paul Phyall, Senior Vice President LRQA Asia. Presentation on the future of management system standards and what organisations expect and what auditors must deliver.
Hallmark's Process Journey and Center of Excellence for IntegrationBrad Power
In 2007, Hallmark embarked on Project Horizon, an implementation of a software package for most core systems (SAP) and Lean. Twenty-five major end-to-end processes were identified, and 'process owners' and other roles were assigned to each process, and a Process Council organized to coordinate activities and prioritize improvement projects. Three years later (in 2010), as the major system deployments were winding down, Tony Marolt brought forward the idea of creating a Center of Excellence to keep these hybrid (business process and technical) experts together.
Making Workflow Automation Personal: The Next Step in Digital Transformation...Michael Oryszak
True digital transformation requires more than incremental improvements and goes beyond individual projects or processes. To become true digital masters, organizations need to think differently and work to enable their members to rethink everything they do in order to identify opportunities for automation. By addressing the capabilities for enhancing workflow automation as a personalized technology capability, organizations can take a giant leap forward and feed and innovation cycle without any limits. This session will help re-frame the primary focus from large, centralized processes to enhancing individual and team collaborators that can drive their own process automation using a variety of commonly available no-code solutions. We will dive into techniques to educate and grow the organization’s capabilities and also review some of the commonly supported models for measuring the results and ROI.
Most Common Data Governance Challenges in the Digital EconomyRobyn Bollhorst
Todays’ increasing emphasis on differentiation in the digital economy further complicates the data governance challenge. Learn about today’s common challenges and about the new adaptations that are required to support the digital era. Avoid the pitfalls and follow along on Johnson & Johnson’s journey to:
- Establish and scale a best in class enterprise data governance program
- Identify and focus on the most critical data and information to bolster incremental wins and garner executive support
- Ensure readiness for automation with SAP MDG on HANA
Microsoft 365 Governance Risk and Compliance Maturity model | MM4M365 practit...Nikki Chapple
Organizations face increasing complexity and change in regulatory environments, calling for a more structured approach for managing Governance, Risk, and Compliance (GRC).
The Governance, Risk, and Compliance Competency is focused on helping an organization reduce risk and improve compliance effectiveness by implementing a framework for compliance and risk management.
https://learn.microsoft.com/en-us/microsoft-365/community/microsoft365-maturity-model--governance-and-compliance?WT.mc_id=M365-MVP-5004747
Cinco consejos de los expertos Cutter (Cuitláhuac Osorio)Software Guru
Cuitláhuac Osorio forma parte del consorcio Cutter donde nos habla de cómo hacer que las TI importen y que funcionen.
Además, nos comparte 5 consejos de los expertos.
Edgewater Insurance Consulting practice director Stacey Cheese presented on The Changing World of Consumers in the life insurance industry, and the impact of millennials use of technology.
Integrating Analytics for Value-Based HealthcareEdgewater
Edgewater Healthcare Consulting presented at the Boston Society for Information Management (SIM) with client Southcoast Health on Integrating Analytics for Value-Based Healthcare
Changing Face of Consumer in the Life Insurance IndustryEdgewater
Edgewater Consulting presentation to the Life Insurers Council and at life insurance forums on the purchasing habits of Gen Y, and what insurance carriers need to do to stay relevant
Automate business processes using SharePoint Designer WorkflowsEdgewater
Edgewater (www.edgewater-consulting.com) presented "Automating business processes using SharePoint Designer Workflows" at multiple SharePoint Saturdays. This presentation covers the types of workflows available, best practices, and common issues.
Beyond Portals in LIfe and Final Expense InsuranceEdgewater
The evolution of customer portals in the life insurance and final expense insurance industries. Presented by Edgewater Consulting at Accord Loma Life Insurers Council (LIC) Technology Committee meeting.
A survey of connectivity options available to folks who want to leverage their favorite business collaboration platform interacting with their favorite mobile client. Wverything from "non-app" solutions (stuff already in the smartphone) to C#/CSOM with a few alternatives in between.
The key to unleashing the full potential of SharePoint lies in its workflows functionality. Jeff MacKenzie, Director of Technology at Edgewater Consulting, is a recognized expert in the planning and execution of SharePoint workflows. In this webinar, Jeff will share his experience working with multiple companies to leverage SharePoint for automating business workflows to make the entire organization more efficient.
In this presentation, Jack Bender of Microsoft highlights Yammer and the functionality within CRM. Moreover, he emphasizes how social interaction enhances communication throughout the organization and fosters productivity.
Brian Bachofner of InsideView illustrates how the customer is changing and how buying patterns are changing. He emphasizes the importance of understanding and adapting to those changes to remain relevant in the business world.
Automated, Standardized Reporting of Patient Safety and Quality Measures to E...Edgewater
Edgewater and UPenn presented on "Moving from Volume to Value Based Care" at The World Congress 10th Annual Healthcare Quality Congress, August 2-3, 2012.
National Patient Safety Foundation 2012 Dashboard DemoEdgewater
Edgwater attended the NPSF 2012 Patient Safety Congress in order to showcase our proven expertise in developing Patient Safety & Quality systems and processes. This presentation highlights some Edgewater client success stories as well as a demonstration of dashboards developed as part of our projects.
SharePoint Social: The business case for collaborationEdgewater
Edgewater Technology's Ori Fishler, Director of Web Solutions, explores the business case for taking the leap into social and the benefits companies are seeing internally and externally. Ori also highlights:
• Business case studies from working
implementations
• ROI of social implementation
• Social features available in SharePoint 2010
• How to bring social features to the forefront
• Other tools and add-ons that can be used to
create an effective “Facebook/Twitter”
style experience
• How to drive adoption for the social network
• Governance required to control and ensure
compliance
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What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
2. The Importance of Understanding
Current State
• Low-hanging fruit and future opportunities
for improvement
• Baseline for change – what are the gaps
between current and future? What’s
changing, by audience?
• Risk and readiness assessments
But, beware:
• While current state understanding is
essential, it is not alone enough to
implement a good, workable future state
• Avoid current state process due to
system limitations
• Easy to fall into analysis paralysis
• Not all processes are created equal –
“how much process is enough?”
3. What’s Hiding in the Current State?
• Strengths, weaknesses, opportunities, and threats
• People/roles
• Data – creation and maintenance
• Technology
• Small tools – Excel and others (siloed or shared locally)
• Major systems (shared)
• Reports and external information
• Links to other processes/organizations
• Variances and exceptions to the norm
• Business criticality and key differentiators
4. Ensure the Future is Clear
• For process definition attributed to a new
system installation ensure SMEs
understand the new world prior to definition
• Newer systems present different process
options
• Trust the new system to not have the old
flaws
Newer system game changers:
• Simplified access to data (report and
screen)
• Automated integration and sync
• Robust User roles, definition and
permissions
• Data integrity
• Enhanced web presence
5. Guiding Principles for Process
Improvement
Involve the people doing the process, accountable for it, and that are
impacted by it - assumptions are the mother of all foul ups
Define boundaries and constraints as well as goals
Understand and document enough, but not more than that
Controls should be introduced where needed, not just where possible
Constantly challenge options against priorities and timing
6. Guiding Principles for Process
Improvement
Eliminate or reduce waste and inefficiency, but look also at ways to
increase comprehension, connections, and cohesion
Don’t underestimate downstream or unanticipated consequences
Non-value added handoffs are the root of all evil
Process changes should be socialized, supported, and measured
7. Leveraging IP - Process
• Robust process and workshop methodology
• Insurance Industry standards gained from
experience
8. Process Transformation
• Interview key business SME to gather goals, constraints, roles and flow
• Develop and refine master transaction list for design
• Develop future business process and transaction flow documents:
• Business process flow diagram
• Related business requirements
• Key inputs/outputs
• Key roles and authorization
• Related process / transactions
• Issues
• Deliverables
• Business process documents
• Master transaction list
Create and review process documents for design
9. Contact Information
• Laurie Johnson
• Director, Business Development-South
• Phone:501-352-4002
• Email: Ljohnson@edgewater.com
• Derek Sharron
• Business Development Manager-North
• Phone: 978-407-7160
• Email: dsharron@edgewater.com
• Nathan Wakefield
• Principal Consultant
• Phone: 501-940-0631
• E-mail: nwakefield@edgewater.com
• Stacey Cheese
• Insurance Practice Director
• Phone: 813-464-4601
• Email: scheese@edgewater.com
11. Edgewater Corporate Overview
► Founded in 1992
► Focus on upper-middle and global
2000 markets
► 430+ employees
► 800+ clients
► 3,200+ projects completed to date
► Large North American footprint
– New UK presence
► Publicly traded (NASDAQ: EDGW)
– Public in 1996 (STAF)
– Reverse IPO in 2000 (EDGW)
► Co-founders still with the Company