1. Mohamed Sattaur
• Sunrise, FL 33313 • (954) 376-2532 • msattaur02@gmail.com • www.linkedin.com/in/msattaur02
Summary
Analyst with 15 plus years of process improvement. planning, development, design and implementation. Holds a
combination of skills for organizations seeking to increase productivity, performance and revenue.
Skill Summary
• Process Improvement
• Process Planning
• Process Development
• Implementation
• Design Improvement
• UAT Testing
• QA Testing
• Debugging
• Applications testing
• Troubleshooting
• Entry level (SQL, Queries)
• Reporting Analysis
• Requirements Analysis
• Configurations Analyst
• Work Flow Process
• Analytical
• Operation Improvement
• Insurance Analyst
• Healthcare
• CPT, ICD-9
• CMS-1500, CMS-1450
• Data Analysis
• Interpret technical documents
• Team player
• Multi-Tasking
• Medicare, Medicaid
• CPR+, DST
• Insurance Collections
• Insurance Billing
• Minimal Supervision
• High stress environment
• Organized
• Detailed Oriented
• Self-motivated
• Self-Directed
• Critical Thinking
• Information Technology
• Training
• Computer Maintenance
• VMware, Virtual PC
• Adobe Acrobat
• TCP/IP, DNS, DHCP
• Hardware
• Software
• VPN
• Magneto
• WINXP, WIN7, WIN8
• Remote Desktop
• Helpdesk
• Technical Support
• Web Filtering
• Microsoft Excel
• Microsoft Word
• Microsoft Visio

2. • System Analyst
• EDI 837, 835, 834
• ANSI X12
• Emdeon
• Communication
• Analytical
• Claims Management
• CMS
• Microsoft Power Point
• Fee Schedules
• Managecare
• Graphs, presentations
Professional Experience
Univita Health Inc.
Miramar, FL 03/2014 – 8/1/2015
System Configuration Analyst
• Assists with the planning, design, development, and installation of pricing configuration software
• Conducted testing and troubleshooting of proposed system changes
• Provided creative solution that increased user productivity, company accuracy and revenue
• Analyzed business processes, data in an attempt to identify opportunities to improve existing process
• Liaison between Revenue Cycles and IT development and reporting team.
• Utilizing reimbursement and technical skills to assist the Director of Revenue Cycles and IT in making complex
decision in regards to software enhancements and changes that improved work productivity and processes.
• Collaborate with project management and IT in streamlining front-end training and UAT testing
• Utilizing communication and teamwork strengths with business owners, leadership and vendors that lead to
resolution for the organization on many facets pertaining to contracts, software configurations, testing, training,
productivity and increased revenue.
• Standardized configurations procedures for future training of new employees
• Review EDI syntax ANSIX12 834, 835, 837I,837P
EmblemHealth
Hollywood, FL 10/2013 – 2/2014
System QA Analyst (Contract)

3. • Preform Professional and Facility claims testing
• Create, execute and record all test case scenarios ensuring all guidelines and contract requirements are met
• Plan, organize and perform end-user verification of the required business functionality and proper functioning of
the system before system goes “live”
• Review and interpret Business and Technical requirements for proposed implementation
• Develop and prioritize test objectives to ensure system’s behavior is consistent with the business requirements
• Confirm that modifications to existing systems are compliant with anticipated results
• Report errors and defects
• Responds to and resolves production problems in regards to implemented systems logic and organizational
claims procedures
• Confirm that modifications to existing systems are compliant with anticipated results
• Maintain records and report on system errors and defects
MyTechHelp/Savology
Coconut Creek, FL 2/2013 – 10/2013
Tier II Technical Support Analyst
• Analyze and Optimize client PCs and Laptops for best performance
• Installed and validated that company’s in-house software worked as expected
• Walk clients thru PC and laptop repairs via telephone
• Configure Wired and Wireless networks
AT&T Authorized Retailer -South Florida Communications
Sunrise, FL 8/2011 – 12/2012
IT Operations Manager
• Analyzes work flow processes and develops recommendations for improvements and solutions

4. • Assist in the designing, building and implementation for new locations
• Troubleshoots and resolves hardware, software and network problems
• Maintains records and reports on systems and software specifications and configuration
• Prepares requirements analysis and documentation in order to obtain upgrades or additional equipment
Zim’s Consulting Agency
Sunrise, FL 2010 – 2011
Billing Analyst (Contract)
• Identify billing deficiencies and determining the root cause for delayed payment
• Update activity whenever action taken regarding an account.
• Ensure compliance for all processes related to A/R and cash.
• Work cash reports to assist in increasing both billing and cash opportunities.
Pediatrix Medical Group
Sunrise, FL 2008 – 2009
Collection Analyst II
• Utilized EDI systems for tracking claims to ensure successful transmissions and or rejection
• Analyze and interpret general business periodicals, professional journals, technical procedures, or governmental
regulations.
• Effectively present information and respond to questions from customers and the general public.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Define problems, collect data, establish facts, and draw valid conclusions.
Access Diabetic
Pompano Beach, FL 2006 – 2008
Collections Analyst

5. • Identify issues attributing to account delinquency and discuss them with management
• Review and monitor assigned accounts
• Send correspondence to customers to encourage payment of delinquent accounts via mail, email and fax
American HomePatient
Pompano Beach, FL 2005 – 2006
Collections Analyst
• Responsible for the processing accounts, managing the records information, billing etc.
• Responsible for communicating with the insurance companies for the payment of the claims.
• Answer the patient's queries, problem and complaints and also identify the solutions.
• Screened and approved the accounts to be processed to the agencies, manages the pending accounts for billing.
Zarman Surgical
New York City, NYC 1998 - 2005
Medicaid Team Leader
• Effectively communicate expectations, consequences, changes, policies, and procedures.
• Provide motivation for the successful accomplishment of the assigned team's quality standards and goals.
• Diffuse escalated calls, negotiate, and create solutions for resolution.
• Conduct monthly audits to ensure that accounts have been executed in compliance with Client's requirements.
• Knowledge, understanding, compliance, and enforcement of all applicable Federal, State, and Local laws and
regulations that regulate the collection industry.
• Responsible for respective department's overall performance and for motivating team to exceed department goals
and objectives.
• Ensure compliance with client, office, and company standards, policies, and procedures.
• Make recommendations to implement improved processes, perform other duties as assigned by management.
Education
• Bachelor of Science in Information Technology University of Phoenix - Plantation, FL, 2010
• Microsoft Certified Technology Specialist (MCTS) Windows 7 2011

6. • Microsoft Certified Technology Specialist (MCTS) Windows 2008 Server Applications 2011
• Microsoft Certified Technology Specialist (MCTS) Windows 2008 Server Networking 2011
• Certification – Ambulatory Billing and Coding Roxbury Institute – NYC, NY 2004

7. • Microsoft Certified Technology Specialist (MCTS) Windows 2008 Server Applications 2011
• Microsoft Certified Technology Specialist (MCTS) Windows 2008 Server Networking 2011
• Certification – Ambulatory Billing and Coding Roxbury Institute – NYC, NY 2004