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Msattaur_resume_2015_Analyst_4
- 1. Mohamed Sattaur • Sunrise,FL 33313 • (954) 376-2532 • msattaur02@gmail.com • www.linkedin.com/in/msattaur02 Summary Analyst with 15 plus years of process improvement. planning, development, design and implementation. Holds a combination of skills for organizations seeking to increase productivity, performance and revenue. Skill Summary • Process Improvement • Process Planning • Process Development • Implementation • Design Improvement • UAT Testing • QA Testing • Debugging • Applications testing • Troubleshooting • Entry level (SQL, Queries) • Reporting Analysis • Requirements Analysis • Configurations Analyst • Work Flow Process • Analytical • Operation Improvement • Insurance Analyst • Healthcare • CPT, ICD-9 • CMS-1500, CMS-1450 • Data Analysis • Interpret technical documents • Team player • Multi-Tasking • Medicare, Medicaid • CPR+, DST • Insurance Collections • Insurance Billing • Minimal Supervision • High stress environment • Organized • Detailed Oriented • Self-motivated • Self-Directed • Critical Thinking • Information Technology • Training • Computer Maintenance • VMware, Virtual PC • Adobe Acrobat • TCP/IP, DNS, DHCP • Hardware • Software • VPN • Magneto • WINXP, WIN7, WIN8 • Remote Desktop • Helpdesk • Technical Support • Web Filtering • Microsoft Excel • Microsoft Word • Microsoft Visio
- 2. • System Analyst •EDI 837, 835, 834 • ANSI X12 • Emdeon • Communication • Analytical • Claims Management • CMS • Microsoft Power Point • Fee Schedules • Managecare • Graphs, presentations Professional Experience Univita Health Inc. Miramar, FL 03/2014 – 8/1/2015 System Configuration Analyst • Assists with the planning, design, development, and installation of pricing configuration software • Conducted testing and troubleshooting of proposed system changes • Provided creative solution that increased user productivity, company accuracy and revenue • Analyzed business processes, data in an attempt to identify opportunities to improve existing process • Liaison between Revenue Cycles and IT development and reporting team. • Utilizing reimbursement and technical skills to assist the Director of Revenue Cycles and IT in making complex decision in regards to software enhancements and changes that improved work productivity and processes. • Collaborate with project management and IT in streamlining front-end training and UAT testing • Utilizing communication and teamwork strengths with business owners, leadership and vendors that lead to resolution for the organization on many facets pertaining to contracts, software configurations, testing, training, productivity and increased revenue. • Standardized configurations procedures for future training of new employees • Review EDI syntax ANSIX12 834, 835, 837I,837P EmblemHealth Hollywood, FL 10/2013 – 2/2014 System QA Analyst (Contract)
- 3. • Preform Professionaland Facility claims testing • Create, execute and record all test case scenarios ensuring all guidelines and contract requirements are met • Plan, organize and perform end-user verification of the required business functionality and proper functioning of the system before system goes “live” • Review and interpret Business and Technical requirements for proposed implementation • Develop and prioritize test objectives to ensure system’s behavior is consistent with the business requirements • Confirm that modifications to existing systems are compliant with anticipated results • Report errors and defects • Responds to and resolves production problems in regards to implemented systems logic and organizational claims procedures • Confirm that modifications to existing systems are compliant with anticipated results • Maintain records and report on system errors and defects MyTechHelp/Savology Coconut Creek, FL 2/2013 – 10/2013 Tier II Technical Support Analyst • Analyze and Optimize client PCs and Laptops for best performance • Installed and validated that company’s in-house software worked as expected • Walk clients thru PC and laptop repairs via telephone • Configure Wired and Wireless networks AT&T Authorized Retailer -South Florida Communications Sunrise, FL 8/2011 – 12/2012 IT Operations Manager • Analyzes work flow processes and develops recommendations for improvements and solutions
- 4. • Assist inthe designing, building and implementation for new locations • Troubleshoots and resolves hardware, software and network problems • Maintains records and reports on systems and software specifications and configuration • Prepares requirements analysis and documentation in order to obtain upgrades or additional equipment Zim’s Consulting Agency Sunrise, FL 2010 – 2011 Billing Analyst (Contract) • Identify billing deficiencies and determining the root cause for delayed payment • Update activity whenever action taken regarding an account. • Ensure compliance for all processes related to A/R and cash. • Work cash reports to assist in increasing both billing and cash opportunities. Pediatrix Medical Group Sunrise, FL 2008 – 2009 Collection Analyst II • Utilized EDI systems for tracking claims to ensure successful transmissions and or rejection • Analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. • Effectively present information and respond to questions from customers and the general public. • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Define problems, collect data, establish facts, and draw valid conclusions. Access Diabetic Pompano Beach, FL 2006 – 2008 Collections Analyst
- 5. • Identify issuesattributing to account delinquency and discuss them with management • Review and monitor assigned accounts • Send correspondence to customers to encourage payment of delinquent accounts via mail, email and fax American HomePatient Pompano Beach, FL 2005 – 2006 Collections Analyst • Responsible for the processing accounts, managing the records information, billing etc. • Responsible for communicating with the insurance companies for the payment of the claims. • Answer the patient's queries, problem and complaints and also identify the solutions. • Screened and approved the accounts to be processed to the agencies, manages the pending accounts for billing. Zarman Surgical New York City, NYC 1998 - 2005 Medicaid Team Leader • Effectively communicate expectations, consequences, changes, policies, and procedures. • Provide motivation for the successful accomplishment of the assigned team's quality standards and goals. • Diffuse escalated calls, negotiate, and create solutions for resolution. • Conduct monthly audits to ensure that accounts have been executed in compliance with Client's requirements. • Knowledge, understanding, compliance, and enforcement of all applicable Federal, State, and Local laws and regulations that regulate the collection industry. • Responsible for respective department's overall performance and for motivating team to exceed department goals and objectives. • Ensure compliance with client, office, and company standards, policies, and procedures. • Make recommendations to implement improved processes, perform other duties as assigned by management. Education • Bachelor of Science in Information Technology University of Phoenix - Plantation, FL, 2010 • Microsoft Certified Technology Specialist (MCTS) Windows 7 2011
- 6. • Microsoft CertifiedTechnology Specialist (MCTS) Windows 2008 Server Applications 2011 • Microsoft Certified Technology Specialist (MCTS) Windows 2008 Server Networking 2011 • Certification – Ambulatory Billing and Coding Roxbury Institute – NYC, NY 2004
- 7. • Microsoft CertifiedTechnology Specialist (MCTS) Windows 2008 Server Applications 2011 • Microsoft Certified Technology Specialist (MCTS) Windows 2008 Server Networking 2011 • Certification – Ambulatory Billing and Coding Roxbury Institute – NYC, NY 2004