1. LEADER(SHIP)
By:
Neeraj Goel
Business Consultant & Strategist
Arrow Business Consulting Services

2. YOU DON’T KNOW YOUR LIMITS
YOU ARE THE BEST
DON’T QUIT
we need YOU GUYS!
https://www.youtube.com/watch?v=sUKoKQ
lE4

3. Manager vs Leaders
 Not all leaders are managers nor all
managers are leaders
 Manager – task specific
 Leaders do more than what they are
hired for

4. Traits
 Adaptable to situations
 Alert to social env.
 Assertive
 Decisive
 Dependable
 Persistent
 Tolerate to stress
 Assume responsibility

5. Skills
 Clever
 Creative
 Diplomatic
 Fluent in speaking
 Organized

6. Leadership Styles
 Autocratic - Centralizes authority, makes
unilateral decision and limit employee
participation
 Democratic - Involves in decision making,
consultative approach, involves employees in
decision making process
 Delegating Style – lets member decide what to
do
 Participating Style – Lets member decide and
take final decision
 Selling Style – Makes decision and explains
reasons
 Telling Style – Make decision and tells the group

7. Least preferred Coworker(LPC)
◦ Leader who describe their least preferred
coworker favorably (pleasant, smart so on) –
people oriented – high LPC
◦ Less LPC – task oriented

8. How to improve leadership skills
 Think like a leader – identify what
happening, explain why its happening,
decide what you going to do about it
 Chose leadership style
 Build powerbase – enhancing authority
 Exercise better judgment
 Improve traits and skills

9. Motivation
 Emotional Intelligence
 Self awareness, self management,
self motivation of own feeling, social
skill to handle other’s emotions
 Performance = Ability X Motivation

10. Perception
 Are influenced by:
◦ Personality and needs
◦ Values
◦ Stress
◦ Position in society

11. Attitude
 How people respond to objects,
people, events
 Influence how people behave on job
 Performance may not necessarily be
associated with good or bad attitude

12. Coach and Training
 Coach 360 degree about the env,
people, process, motivation, decide
future goals and help them achieve
and is transformational
 Training is topic specific and is
transactional