The document discusses leadership theories and their application in a situation where an onsite support team was initially ineffective but improved over time. It describes several contingency theories of leadership, including Fiedler's contingency theory, House's path-goal theory, and Hersey and Blanchard's situational leadership theory. It then provides details on how the onsite support team moved from a low to high readiness level within five months, improving key metrics like customer satisfaction, ticket quality, and resolution times.
This document provides an overview of a book on emerging trends in professional selling. The book contains 12 chapters from leading sales experts on topics like building high-performance sales teams, strategic networks, changing perceptions to improve sales, reframing the sales process, sales leadership vs. management, overcoming fear to improve results, and attracting and retaining top salespeople. It also includes a 6 DVD companion set with over 12 hours of video content featuring the authors discussing the chapter topics in more depth. The goal is to inform readers about the latest research, innovation and best practices in professional selling and sales management.
This document discusses various leadership styles and concepts. It describes three main leadership styles: authoritarian/autocratic, participative/democratic, and delegative/free reign. It emphasizes that good leaders use all three styles depending on the situation and forces involved. The document also discusses theories of leadership development, keys to effective leadership like trust and communication, and concludes that a good leader adapts their style to the situation and motivates their team.
Leader Ship Quality Lecture By Allah Dad Khan VP AUP Mr.Allah Dad Khan
1. Creating a business involves forecasting and inspiring your team with a vision of future success. It is important to make employees feel invested in the company's accomplishments through equity ownership or bonuses.
2. Good leaders identify each team member's strengths and delegate tasks accordingly. This allows leaders to focus on higher level tasks while boosting productivity.
3. Extraordinary leaders take responsibility for all performance, including their own. They monitor policies and procedures, praise success, and quickly address problems.
This document discusses various techniques for managing problems in the workplace. It addresses the importance of employees understanding the company's vision and goals and how their work contributes. It also stresses that managers must create an environment where employees feel valued, supported, and not set up for failure. The document outlines common steps for problem solving, such as defining the problem, identifying solutions, and implementing a choice. It also provides tips for creative problem solving, including separating ideation from evaluation and using analogies to spark new ideas.
There are several leadership styles that can be adopted in different situations: autocratic, bureaucratic, democratic, and laissez-faire. The autocratic style involves a leader retaining power and authority without staff input, while bureaucratic leadership manages through procedures and rules. Democratic leadership encourages staff participation in decision-making. Laissez-faire provides little direction from the leader and gives staff freedom. The most effective style depends on factors like the manager's background, the staff being managed, and the organization.
This document discusses various leadership styles:
- Autocratic, bureaucratic, democratic, and laissez-faire are some basic styles discussed. When each is most/least effective is outlined.
- Other styles covered include transformational, transactional, creative, corrective, change, intelligence, multicultural, pedagogical, servant, bridging, and purposeful leadership.
- Each additional style is defined in 1-2 sentences and examples of when they may be most effective are provided.
The document discusses leadership theories and their application in a situation where an onsite support team was initially ineffective but improved over time. It describes several contingency theories of leadership, including Fiedler's contingency theory, House's path-goal theory, and Hersey and Blanchard's situational leadership theory. It then provides details on how the onsite support team moved from a low to high readiness level within five months, improving key metrics like customer satisfaction, ticket quality, and resolution times.
This document provides an overview of a book on emerging trends in professional selling. The book contains 12 chapters from leading sales experts on topics like building high-performance sales teams, strategic networks, changing perceptions to improve sales, reframing the sales process, sales leadership vs. management, overcoming fear to improve results, and attracting and retaining top salespeople. It also includes a 6 DVD companion set with over 12 hours of video content featuring the authors discussing the chapter topics in more depth. The goal is to inform readers about the latest research, innovation and best practices in professional selling and sales management.
This document discusses various leadership styles and concepts. It describes three main leadership styles: authoritarian/autocratic, participative/democratic, and delegative/free reign. It emphasizes that good leaders use all three styles depending on the situation and forces involved. The document also discusses theories of leadership development, keys to effective leadership like trust and communication, and concludes that a good leader adapts their style to the situation and motivates their team.
Leader Ship Quality Lecture By Allah Dad Khan VP AUP Mr.Allah Dad Khan
1. Creating a business involves forecasting and inspiring your team with a vision of future success. It is important to make employees feel invested in the company's accomplishments through equity ownership or bonuses.
2. Good leaders identify each team member's strengths and delegate tasks accordingly. This allows leaders to focus on higher level tasks while boosting productivity.
3. Extraordinary leaders take responsibility for all performance, including their own. They monitor policies and procedures, praise success, and quickly address problems.
This document discusses various techniques for managing problems in the workplace. It addresses the importance of employees understanding the company's vision and goals and how their work contributes. It also stresses that managers must create an environment where employees feel valued, supported, and not set up for failure. The document outlines common steps for problem solving, such as defining the problem, identifying solutions, and implementing a choice. It also provides tips for creative problem solving, including separating ideation from evaluation and using analogies to spark new ideas.
There are several leadership styles that can be adopted in different situations: autocratic, bureaucratic, democratic, and laissez-faire. The autocratic style involves a leader retaining power and authority without staff input, while bureaucratic leadership manages through procedures and rules. Democratic leadership encourages staff participation in decision-making. Laissez-faire provides little direction from the leader and gives staff freedom. The most effective style depends on factors like the manager's background, the staff being managed, and the organization.
This document discusses various leadership styles:
- Autocratic, bureaucratic, democratic, and laissez-faire are some basic styles discussed. When each is most/least effective is outlined.
- Other styles covered include transformational, transactional, creative, corrective, change, intelligence, multicultural, pedagogical, servant, bridging, and purposeful leadership.
- Each additional style is defined in 1-2 sentences and examples of when they may be most effective are provided.
The document discusses various ways to achieve self-motivation. It begins with a story about gazelles and cheetahs in Africa whose survival depends on their ability to run faster than their predators or prey. It then discusses defining motivation and different types of intrinsic and extrinsic motivators. Maslow's hierarchy of needs is explained as it relates to motivation. The document provides tips for maintaining self-motivation including having a cause, dreaming big, not being afraid of mistakes, and taking action. It emphasizes that lasting motivation comes from within rather than from external forces.
1. The document discusses different leadership styles including bureaucratic, charismatic, autocratic, democratic, laissez-faire, people-oriented, task-oriented, servant, transactional, transformational, and environmental leadership styles.
2. It also discusses the roles of a leader in organizations, including influencing groups to achieve goals, gaining formal authority through position, and legitimizing personal influence through hierarchy.
3. Additionally, the document covers approaches to improving trade leadership through developing a new win-win negotiation style, recognizing competitors, modernizing marketing strategies, introducing new technologies like e-commerce, and using contingency approaches that adapt to different situations.
“Strategies to Create Highly Motivated Leaders”
Dr. Leahcim Semaj
Annual Conference of the Joint Committee for Tertiary Education (JCTE)
Holiday Inn Hotel, Montego Bay, St. James
December 8 & 9, 2016
The document provides guidance for management consultants, outlining best practices for leadership and management consulting including defining management consulting, setting expectations and tone when consulting, and discussing effective leadership techniques such as inspiring vision, empowering others, communication, and modeling ethical behavior. It also compares management and leadership styles and traits.
People management skills_Interpersonal skills, Emotional Intelligence, Employee Engagement, Motivation and Conflict Resolution strategies and techniques
This document discusses the key skills and actions of effective leadership. It identifies five actions that effective leaders take: 1) providing a clear vision and direction, 2) setting and celebrating goals, 3) openly identifying problems, 4) supporting initiative-taking and leadership at all levels, and 5) increasing communication and encouraging others to do the same. It emphasizes that leadership is about empowering others, distributing leadership, and getting results through a team rather than entitlement or authority over others.
Presentation on “A Case Study Analysis” Leadership stylesBenish
Mr. Moiz exhibits a laissez-faire leadership style, accepting recommendations without analysis. To establish proper senior-junior relationships, clear chains of command and spans of management are needed. This ensures unity of command and scalar chain components. Mr. Moiz should be provided authority through a three-step delegation process: assigning responsibility, giving authority, and creating accountability. He also needs training to adopt a more democratic leadership style.
Situational leadership Workshop at Agile2010 ConferenceDave Neuman
Situational Leadership is a model for development that can be applied by anyone who is a leader -- anyone looking to help someone else achieve a goal or complete a task. Leadership skills training should not be limited to just managers because there are leaders at all levels of the organization working for the best interest of the organization.
This document discusses leadership and management in organizations. It begins by distinguishing leadership from management, noting that managers focus on doing things right while leaders do the right thing. It then examines different perspectives on leadership effectiveness and styles. Gender differences in leadership are explored, noting that while women and men may have different styles, an individual's effectiveness depends more on the person than their gender. The document also discusses traits of successful leaders, the importance of delegation, and techniques for managing time and stress.
The document discusses effective leadership for developing employees. It explains that employees reach higher performance levels through receiving the appropriate leadership styles over time. The key leadership skills are diagnosing an employee's development level, applying the right direction and support, and partnering to define responsibilities. Leaders must determine an employee's competence and commitment levels to diagnose their development stage and apply the flexible leadership style to best help the employee improve. Partnering ensures employees understand and agree to the leader's approach. Effective leadership can increase productivity, morale and business results.
The document discusses 10 common mistakes people make when climbing the corporate ladder and provides advice on how to avoid them. It recommends getting to know the management hierarchy, choosing influential sponsors to advocate for promotions, and developing business and financial acumen. The key is setting career goals, taking initiative to gain experience and visibility through training, mentoring others, and asking for feedback to improve performance. Overall, the document provides strategies to understand career advancement and avoid complacency by continuously developing skills and responsibility.
First Break All The Rules Managers Workshoppatrickking
This document summarizes key points from the book "First Break All the Rules" by Marcus Buckingham and Curt Coffman. It discusses the book's four main concepts for managing talent: selecting for talent over experience; defining the right outcomes rather than steps; focusing on strengths rather than weaknesses; and finding the right fit rather than the next rung. It provides examples of how to implement each concept through interviewing, performance reviews, and career development conversations.
Leadership books abound. Yet there are very few that put Values first before all those leadership skills. In this book, Harry Krammer explains the Four principles of Value-Based leadership and has shared his personal experiences to validate how these principles do work .
When Leaders engage in Self-reflection ( Principle # 1) followed by Balance, True-Self-confidence and Genuine Humility, then the organization has a much greater chance of leading the Values instead of with Egos. He also shares why positive core business ethics create greater shareholder value. One excellent point he discusses is the difference between what is legal and what is right.
Talent Management and leadership development are far more effective when approaching these two elements from a Values driven position. After all, organizations are all about people united to achieve those big, hairy audacious goals that would be fare ore difficult if not impossible to achieve individually.
Silo thinking is also viewed within the circle of Leadership. When this happens, my turf or silo becomes bigger than the organization’s big vision and this creates poor performance.
Another advantage to leading from a position of high ethics is motivation and team engagement. Teams do not come together naturally, but “ are developed purposefully and with intention”.
The end result from Values to Action is precisely that action or execution and implementation. Failed execution can more often than not be laid at the feet of leadership and not extenuating circumstances.
Values are not bullet points on a Corporate website or motivational phrases on a poster in a lunch room.. Some companies talk a good game and have plaques on the wall stating their Mission & Values, but their day-to-day actions tell a different story.
Leaders should Value Values – Values Create Valuation
'Leadership skills don't come naturally to everyone. But they can play a major part in a leader's success'... The latest addition to our slide-deck library looks at 'Management & Leadership' skills
As a leader you have a tendency to repeat behavior that becomes both automatic and unconscious over time. That’s why most leaders are used to making decisions in the amount of time needed by others to understand the question. They’re on another level. This stumps beginners whom are looking to become leaders. The most common question becomes: How do leaders make great decisions even when they find themselves under pressure?
The answer is that all their decisions are made based on accumulated experiences from past situations which have helped them grow in their field.It’s no surprise that great decisions are instinctual. In time, great leaders get used to being under pressure. This become a normal feeling for them and they know how to control it.
On the other hand, regular people get stressed when they’re under pressure. They begin making deficient decisions because their brain goes into panic mode.
Not everybody is born to become a leader, and those who manage to achieve success definitely deserve to be rewarded with high salaries. If you want to become a better leader, you should start by taking a look on the following activities that should be done automatically, every day.
A leader plays an important role through recognition, delegation, and setting the right example. An effective leader ensures their team feels recognized for their accomplishments through regular "recognition meets". They also delegate tasks effectively based on strengths to develop team members and free up time for strategic work. Most importantly, a leader must lead by example by not taking sole credit for wins and walking the talk by embodying the values they promote.
The document provides an overview of basic leadership skills, including people skills, communication skills, planning, delegation, and coaching. It discusses concepts like understanding different personality types, assessing opportunities for leadership development, and principles for effective delegation. The goal is to help readers improve their leadership abilities in managing teams and organizations.
This document discusses various aspects of leadership, including:
1. It defines leadership as the ability to inspire others to perform well and achieve goals through effective decision making and communication.
2. It outlines several leadership skills like setting goals, monitoring progress, rewarding good behavior, and reprimanding negative actions.
3. It describes different leadership styles such as engagement, autocratic, participative, bureaucratic, charismatic, servant, and those focused on tasks versus relationships.
4. It lists qualities of great leaders such as honesty, the ability to delegate, and treating people with respect.
This document provides an overview of transformational leadership and discusses strategies for embedding it in organizations. It begins by defining transformational leadership and its four key components: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. It then discusses the importance of leadership in driving motivation, reducing stress, and improving performance. The document also challenges some common myths about leadership and argues that transformational leadership is more effective than transactional leadership. Finally, it offers tools like questionnaires that can help organizations assess their leadership and determine areas for improvement.
This document appears to be for a final project submitted by Valeria C. Ramos with a student identification number of 09-10697. It does not provide any details about the project itself but rather only includes the student's name, ID number, and indicates it is for a final project. No other information is given in the document to summarize.
The document discusses various ways to achieve self-motivation. It begins with a story about gazelles and cheetahs in Africa whose survival depends on their ability to run faster than their predators or prey. It then discusses defining motivation and different types of intrinsic and extrinsic motivators. Maslow's hierarchy of needs is explained as it relates to motivation. The document provides tips for maintaining self-motivation including having a cause, dreaming big, not being afraid of mistakes, and taking action. It emphasizes that lasting motivation comes from within rather than from external forces.
1. The document discusses different leadership styles including bureaucratic, charismatic, autocratic, democratic, laissez-faire, people-oriented, task-oriented, servant, transactional, transformational, and environmental leadership styles.
2. It also discusses the roles of a leader in organizations, including influencing groups to achieve goals, gaining formal authority through position, and legitimizing personal influence through hierarchy.
3. Additionally, the document covers approaches to improving trade leadership through developing a new win-win negotiation style, recognizing competitors, modernizing marketing strategies, introducing new technologies like e-commerce, and using contingency approaches that adapt to different situations.
“Strategies to Create Highly Motivated Leaders”
Dr. Leahcim Semaj
Annual Conference of the Joint Committee for Tertiary Education (JCTE)
Holiday Inn Hotel, Montego Bay, St. James
December 8 & 9, 2016
The document provides guidance for management consultants, outlining best practices for leadership and management consulting including defining management consulting, setting expectations and tone when consulting, and discussing effective leadership techniques such as inspiring vision, empowering others, communication, and modeling ethical behavior. It also compares management and leadership styles and traits.
People management skills_Interpersonal skills, Emotional Intelligence, Employee Engagement, Motivation and Conflict Resolution strategies and techniques
This document discusses the key skills and actions of effective leadership. It identifies five actions that effective leaders take: 1) providing a clear vision and direction, 2) setting and celebrating goals, 3) openly identifying problems, 4) supporting initiative-taking and leadership at all levels, and 5) increasing communication and encouraging others to do the same. It emphasizes that leadership is about empowering others, distributing leadership, and getting results through a team rather than entitlement or authority over others.
Presentation on “A Case Study Analysis” Leadership stylesBenish
Mr. Moiz exhibits a laissez-faire leadership style, accepting recommendations without analysis. To establish proper senior-junior relationships, clear chains of command and spans of management are needed. This ensures unity of command and scalar chain components. Mr. Moiz should be provided authority through a three-step delegation process: assigning responsibility, giving authority, and creating accountability. He also needs training to adopt a more democratic leadership style.
Situational leadership Workshop at Agile2010 ConferenceDave Neuman
Situational Leadership is a model for development that can be applied by anyone who is a leader -- anyone looking to help someone else achieve a goal or complete a task. Leadership skills training should not be limited to just managers because there are leaders at all levels of the organization working for the best interest of the organization.
This document discusses leadership and management in organizations. It begins by distinguishing leadership from management, noting that managers focus on doing things right while leaders do the right thing. It then examines different perspectives on leadership effectiveness and styles. Gender differences in leadership are explored, noting that while women and men may have different styles, an individual's effectiveness depends more on the person than their gender. The document also discusses traits of successful leaders, the importance of delegation, and techniques for managing time and stress.
The document discusses effective leadership for developing employees. It explains that employees reach higher performance levels through receiving the appropriate leadership styles over time. The key leadership skills are diagnosing an employee's development level, applying the right direction and support, and partnering to define responsibilities. Leaders must determine an employee's competence and commitment levels to diagnose their development stage and apply the flexible leadership style to best help the employee improve. Partnering ensures employees understand and agree to the leader's approach. Effective leadership can increase productivity, morale and business results.
The document discusses 10 common mistakes people make when climbing the corporate ladder and provides advice on how to avoid them. It recommends getting to know the management hierarchy, choosing influential sponsors to advocate for promotions, and developing business and financial acumen. The key is setting career goals, taking initiative to gain experience and visibility through training, mentoring others, and asking for feedback to improve performance. Overall, the document provides strategies to understand career advancement and avoid complacency by continuously developing skills and responsibility.
First Break All The Rules Managers Workshoppatrickking
This document summarizes key points from the book "First Break All the Rules" by Marcus Buckingham and Curt Coffman. It discusses the book's four main concepts for managing talent: selecting for talent over experience; defining the right outcomes rather than steps; focusing on strengths rather than weaknesses; and finding the right fit rather than the next rung. It provides examples of how to implement each concept through interviewing, performance reviews, and career development conversations.
Leadership books abound. Yet there are very few that put Values first before all those leadership skills. In this book, Harry Krammer explains the Four principles of Value-Based leadership and has shared his personal experiences to validate how these principles do work .
When Leaders engage in Self-reflection ( Principle # 1) followed by Balance, True-Self-confidence and Genuine Humility, then the organization has a much greater chance of leading the Values instead of with Egos. He also shares why positive core business ethics create greater shareholder value. One excellent point he discusses is the difference between what is legal and what is right.
Talent Management and leadership development are far more effective when approaching these two elements from a Values driven position. After all, organizations are all about people united to achieve those big, hairy audacious goals that would be fare ore difficult if not impossible to achieve individually.
Silo thinking is also viewed within the circle of Leadership. When this happens, my turf or silo becomes bigger than the organization’s big vision and this creates poor performance.
Another advantage to leading from a position of high ethics is motivation and team engagement. Teams do not come together naturally, but “ are developed purposefully and with intention”.
The end result from Values to Action is precisely that action or execution and implementation. Failed execution can more often than not be laid at the feet of leadership and not extenuating circumstances.
Values are not bullet points on a Corporate website or motivational phrases on a poster in a lunch room.. Some companies talk a good game and have plaques on the wall stating their Mission & Values, but their day-to-day actions tell a different story.
Leaders should Value Values – Values Create Valuation
'Leadership skills don't come naturally to everyone. But they can play a major part in a leader's success'... The latest addition to our slide-deck library looks at 'Management & Leadership' skills
As a leader you have a tendency to repeat behavior that becomes both automatic and unconscious over time. That’s why most leaders are used to making decisions in the amount of time needed by others to understand the question. They’re on another level. This stumps beginners whom are looking to become leaders. The most common question becomes: How do leaders make great decisions even when they find themselves under pressure?
The answer is that all their decisions are made based on accumulated experiences from past situations which have helped them grow in their field.It’s no surprise that great decisions are instinctual. In time, great leaders get used to being under pressure. This become a normal feeling for them and they know how to control it.
On the other hand, regular people get stressed when they’re under pressure. They begin making deficient decisions because their brain goes into panic mode.
Not everybody is born to become a leader, and those who manage to achieve success definitely deserve to be rewarded with high salaries. If you want to become a better leader, you should start by taking a look on the following activities that should be done automatically, every day.
A leader plays an important role through recognition, delegation, and setting the right example. An effective leader ensures their team feels recognized for their accomplishments through regular "recognition meets". They also delegate tasks effectively based on strengths to develop team members and free up time for strategic work. Most importantly, a leader must lead by example by not taking sole credit for wins and walking the talk by embodying the values they promote.
The document provides an overview of basic leadership skills, including people skills, communication skills, planning, delegation, and coaching. It discusses concepts like understanding different personality types, assessing opportunities for leadership development, and principles for effective delegation. The goal is to help readers improve their leadership abilities in managing teams and organizations.
This document discusses various aspects of leadership, including:
1. It defines leadership as the ability to inspire others to perform well and achieve goals through effective decision making and communication.
2. It outlines several leadership skills like setting goals, monitoring progress, rewarding good behavior, and reprimanding negative actions.
3. It describes different leadership styles such as engagement, autocratic, participative, bureaucratic, charismatic, servant, and those focused on tasks versus relationships.
4. It lists qualities of great leaders such as honesty, the ability to delegate, and treating people with respect.
This document provides an overview of transformational leadership and discusses strategies for embedding it in organizations. It begins by defining transformational leadership and its four key components: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. It then discusses the importance of leadership in driving motivation, reducing stress, and improving performance. The document also challenges some common myths about leadership and argues that transformational leadership is more effective than transactional leadership. Finally, it offers tools like questionnaires that can help organizations assess their leadership and determine areas for improvement.
This document appears to be for a final project submitted by Valeria C. Ramos with a student identification number of 09-10697. It does not provide any details about the project itself but rather only includes the student's name, ID number, and indicates it is for a final project. No other information is given in the document to summarize.
The Opportunity Scholarship Program (OSP) was a federally-funded school voucher program established in 2003 to provide scholarships for low-income students in Washington D.C. to attend private schools. Multiple studies found mixed or no significant effects of the program on student achievement and public school performance. While some groups saw reading gains, the program did not achieve its goal of widespread improved test scores. Due to the lack of clear benefits, funding was reduced and the program was eventually phased out. A new voucher proposal called SOAR has been introduced, but it faces questions about whether vouchers are really the solution to D.C.'s education problems given OSP's lack of success.
γράμμα πρόθεσης του γιώργου παπακωνσταντίνουirisld
This document is a letter from Greek Finance Minister George Papaconstantinou to the heads of the IMF, European Commission, and European Central Bank dated February 28, 2011 outlining additional austerity measures that Greece plans to implement. It acknowledges that Greece met its 2010 deficit reduction target but missed other targets. It details an ambitious schedule of further fiscal consolidation measures and reforms to strengthen budget implementation and revenue administration. The letter represents a binding commitment by Greece in exchange for disbursement of the 4th bailout tranche.
The Opportunity Scholarship Program (OSP) was a federally-funded school voucher program established in 2003 to provide scholarships for low-income students in Washington D.C. to attend private schools. Multiple studies found mixed or no significant effects of the program on student achievement and public school performance. While some groups saw reading gains, the program did not achieve its goal of widespread academic improvement. Due to lack of evidence the program was effective, funding was reduced in 2009 and phased out by 2010. A new voucher proposal called Scholarship for Opportunity and Results has since been introduced, but it faces questions about whether vouchers are really the solution to D.C.'s education problems given OSP's lack of clear success.
- The Opportunity Scholarship Program (OSP) was a federally-funded school voucher program established in 2003 to provide vouchers of up to $7,500 for low-income students in Washington D.C. to attend private schools.
- Early studies of OSP found no statistically significant impact on student achievement in reading or math test scores overall, though some subgroups saw modest gains in reading.
- By 2009, funding to OSP was reduced due to a lack of evidence that the program was improving student outcomes overall. The program was phased out, though students already enrolled could continue with vouchers through high school graduation.
This letter from Greek Finance Minister George Papaconstantinou requests completion of the third review and approval of additional funds under Greece's IMF bailout program. It summarizes recent progress made in meeting fiscal and structural reform targets. It also outlines plans to finalize a medium-term budget strategy by April to further reduce the deficit and ensure fiscal sustainability, including sector-specific reform plans targeting an additional 8% of GDP in savings by 2014. The letter requests conversion of existing targets to performance criteria and proposes new structural benchmarks.
Superior Chevrolet is a car dealership located in Atlanta, Georgia that offers lube tech service and detailing services to assist customers with all of their vehicle service needs. They have a team available to help with servicing all types of vehicles.
This document appears to be for a final project submitted by Valeria C. Ramos with a student identification number of 09-10697. It does not provide any details about the project itself but rather only includes the student's name, ID number, and indicates it is for a final project. No other information is given in the document to summarize.
Este documento presenta un resumen de un seminario sobre la empresa Climandef Ltda., una compañía de construcción y climatización. Se describen los productos y servicios de la empresa, su micro y macroentorno, y se identifican problemas como la falta de reconocimiento de marca y baja fidelización de clientes. El objetivo general del seminario es diseñar un plan de marketing para la empresa con el fin de aumentar las ventas y resolver los problemas actuales.
El documento proporciona estadísticas sobre el personal y las características de la red del Metro de Santiago para el año 2007. Incluye información sobre la dotación de personal por cargo, las características generales de cada línea, indicadores clave como la longitud de la red, número de estaciones y trenes, y afluencia de pasajeros. También presenta datos sobre densidad de pasajeros y cierres de estaciones por mes.
Do you want to start your own business? Do you have any idea how to get started? Well, this book is for you! Thousands of Americans will decide to start their own retail business this year. Many people dream of becoming their own boss however most do not possess the knowledge necessary to do so. "How to Start Your Own Business" provides you with key steps to starting your own business.
Leadership is the ability to influence others to achieve organizational goals, which requires skills like vision, motivation, and setting an example. Good leaders also establish trust by communicating effectively, caring for employees, recognizing their contributions, and ensuring tasks are understood and accomplished. The principles of leadership include knowing yourself, being technically proficient, making timely decisions, training employees as a team, and dealing with criticism constructively.
The document discusses key aspects of effective leadership including:
1. Leadership is an influential process where an individual motivates a group to achieve common goals. Effective leaders develop people, build teams, and communicate vision.
2. Four factors influence leadership - the leader, followers, communication, and the situation. Leaders must understand themselves and their followers to adapt their style.
3. Principles of effective leadership include setting example, communicating, developing responsibility in others, and using the full capabilities of the team. The leadership style used depends on the environment and situation.
The document provides an overview of organizational management and leadership. It discusses learning objectives around organizational skills, communication, teamwork, and leadership styles. It defines organizational management as focusing on structured systems and planning, while leadership inspires and motivates people to achieve goals. Different leadership styles are outlined like visionary, coaching, and pace-setting. Principles of effective leaders are provided, such as self-assessment, communication skills, and motivating teams. Examples are given of leaders who developed their organizations through vision, sustainability efforts, and engaging with customers and employees.
The document discusses Warren Bennis' quote that managers do things right while leaders do the right thing. It then discusses several key aspects of leadership, including that good leaders are made, not born; the importance of inspiring others and developing leadership skills; and different theories on how people become leaders.
The document discusses various concepts and theories of leadership. It defines leadership as influencing individuals or groups to achieve goals, distinguishing it from management which focuses on tasks and structure. Theories covered include trait theory, behavioral theories, transformational leadership, and charismatic leadership. Key leadership traits identified are vision, communication skills, caring about people, competence, coaching, creativity, and collective management abilities. Effective leadership styles discussed are democratic and laissez-faire, while autocratic is only effective in limited situations.
Leadership and social responsibility hardcopyAizell Bernal
This document discusses leadership and social responsibility. It defines leadership and outlines characteristics of quality leaders. It also describes various leadership styles like telling, selling, participating, and delegating. The contingency approach and path-goal approach to leadership are explained. The document also defines social responsibility and discusses arguments for and against businesses' social involvement. It outlines theories of ethical business management and how businesses can institutionalize ethics.
Marcus Buckingham and Curt Coffman present the results of two major studies. One
offers findings from polling more than a million employees about their workplace needs.
The other is a 20-year study of how the methods of the world’s greatest managers
differ from those of lesser managers. This study involved interviews with more than
80,000 managers from 400 companies, the largest such investigation ever undertaken. The authors found key differences that fly in the face of traditional thinking about successful managerial practices. This astute, well-written report presents the major principles of great managers, and offers examples of leaders who put their knowledge of effective management into practice. The book’s conclusions rest on in-depth research, not theory.
This painstaking study authoritatively describes how employees feel about management
and explains exactly what great managers do, and why and how they achieve top results.Recommended it to everyone who manages, wants to manage or is managed.
organizational behaviour presentation by Ahmad AliAhmad Ali
This document provides an overview of a presentation on how to become a good manager. The presentation covered various management strategies, skills, and tools. It discussed the differences between leadership and management, and debunked various myths about leadership. It also covered topics like negotiation, decision-making, emotional intelligence, networking, and managing conflict. The intended audience was middle managers and supervisors at small and medium-sized businesses.
The document discusses various leadership styles and theories. It covers trait theories, which examine personality characteristics of leaders, and behavioral theories, which focus on what leaders do. Contingency theories consider how the situation influences leadership effectiveness. The document also discusses power and influence theories, sources of power, and authentic, ethical leadership. It provides an overview of transformational leadership and situational leadership theories. The goal is to help readers understand different perspectives on leadership and improve their own skills.
The document discusses various leadership styles and theories of leadership. It describes the autocratic, bureaucratic, democratic, and laissez-faire leadership styles. It also summarizes trait theory, behavioral theories including studies from Iowa, Ohio State, and University of Michigan, the managerial grid theory, contingency theory, path-goal theory, and Likert's four system theory. Additionally, it discusses factors that influence leadership style and problems of leadership in modern industry.
This document discusses leadership styles and the skills needed to be an effective leader. It describes several leadership styles including autocratic, democratic, laissez-faire, transactional, transformational, visionary, coaching, affiliative, and pacesetting. It emphasizes the importance of intra-personal skills like self-awareness, self-management, self-motivation as well as inter-personal skills such as motivation, coaching, and time management. Creating an action plan with clear goals and responsibilities is also highlighted as important for effective leadership.
The document discusses six leadership styles: authoritarian, democratic, laissez-faire, paternalistic, transactional, and transformational. For each style, the document provides definitions of the approach, common characteristics, potential advantages and disadvantages, examples of when each style may be most effective, and high-profile leaders who exemplified that style.
This document discusses transformative leadership and its key characteristics. Transformative leadership aims to positively change followers and organizations by inspiring a shared vision, building trust, and encouraging the heart. Transformative leaders are characterized as honest, forward-looking, competent, and inspiring. They transform others by focusing on higher order needs and consistently demonstrating qualities like inspiring a shared vision, challenging processes, enabling others, modeling best practices, and encouraging the heart. Transformative leadership can significantly impact organizations and employees.
Materi Bengkel Gamelan 13-Nov-2014 Team LeadershipFrida Dwi
This document discusses team management and leadership in game development companies. It covers 9 chapters on topics like selecting team leaders, different leadership styles, and roles and responsibilities of project leaders. The ideal leader is described as a cheerleader-general who is accountable, communicates well, and builds soft skills. They want to lead to help the team succeed rather than for personal gain. Good leadership results in benefits like higher trust, employee retention, and team performance. The document provides advice on identifying leadership potential, resolving conflicts, and handling underperformers.
Leadership Explained (Be, Know, Do model)Aslan Umarov
Short Disclaimer:
Leadership has many different definitions and forms. Your company or circumstances may need absolutely different set up.
This material may be helpful for young leaders, especially in pressing situations, use it carefully.
As basis for this material I used “Be, know, do” formula and U.S. Army field manual “Battlefield Leadership”.
These principles are universal, well tested and work in many situations.
Never stop learning.
If you are interested in more material please contact me at: aslan.umarov@gmail.com
The document discusses concepts related to personality development, motivation, and team building. It provides definitions and factors that influence personality and motivation. Some key points covered include: personality is shaped by both nature and nurture; motivation can be intrinsic or extrinsic; leadership requires inspiring and developing people through qualities like trust, commitment and vision; and team building relies on effective communication, shared goals and mutual support among team members.
This document discusses the differences between managers and leaders and key traits of effective leadership. It notes that managers have employees, react to change, think of ideas, communicate, and direct groups, while leaders win followers, create change, implement ideas, persuade others, create teams, and make everyone a hero. The document then lists traits of good leaders like the desire to lead, honesty and integrity, self-confidence, emotional stability, cognitive ability, knowledge of the business, and a high drive. It also discusses different leadership styles, principles of leadership, and the importance of leadership in setting goals, motivating employees, and building discipline and morale.
This presentation discusses leadership development. It notes that without leadership, organizations experience friction, confusion, and underperformance. The presentation defines leadership as establishing a vision, sharing it with others so they follow willingly, and providing knowledge and methods to achieve the vision. Six key leadership traits are identified: drive, desire to lead, integrity, self-confidence, intelligence, and job-relevant knowledge. Four factors of leadership are the leader, the follower, communication, and the situation. The presentation was brought by Tatva Leadership and contact information is provided.
Here are the key lessons learned from this chapter on mergers and acquisitions:
- Cultural fit is as important as strategic fit when merging companies. The cultures need to be aligned.
- Integration of the acquired company needs to happen quickly, within 90 days, to avoid conflicts from different management strategies.
- Don't assume the acquired company's management is inferior - place talent managers where they fit best.
- Avoid spending too much to purchase a company that may never be paid off.
- Both accepting and resisting individuals from the acquired company should be considered based on their skills, not just their view of change.
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...Dr. Nazrul Islam
Healthy economic development requires properly managing the banking industry of any
country. Along with state-owned banks, private banks play a critical role in the country's economy.
Managers in all types of banks now confront the same challenge: how to get the utmost output from
their employees. Therefore, Performance appraisal appears to be inevitable since it set the
standard for comparing actual performance to established objectives and recommending practical
solutions that help the organization achieve sustainable growth. Therefore, the purpose of this
research is to determine the effect of performance appraisal on employee motivation and retention.
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
Enriching engagement with ethical review processesstrikingabalance
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
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Colby Hobson stands out as a dynamic leader in the residential construction industry. With a solid reputation built on his exceptional communication and presentation skills, Colby has proven himself to be an excellent team player, fostering a collaborative and efficient work environment.
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
1. INSTITUTE OF HUMAN RESOURCE
ADVANCEMENT
UNIVERSITY OF COLOMBO
Masters Degree in Human Resource
Management – Course No. 05 / Batch I
2.
3.
4. DEFINITION :
• The ability to influence the behavior of
an individual or a group with the
purpose of achieving goals of a
particular organization.
• The process of directing and
influencing job related activities of
group members.
5. MAX WEBER’S THEORY OF
LEADERSHIP
Traditional Leadership
Charismatic
Leadership
Legal (Rational)
Leadership
7. leader is a dealer in hope
NAPOLEAN BONAPART
French Military and Political leader
8. PETER DRUKER
American ManagementConsulter
Leadership is lifting a person’s vision to high
sight ,
the raising of a person’s performance to higher
standard,
The building of personality beyond its normal
limitation.
9. LAO TZE
was a philosopher and poet of ancient China
A leader is best when people barely know
he exists, when his work is done, his aim
fulfilled, they will say: we did it ourselves
10. GROUP PRESENTATION
• Three type of authority proposed by
Max Weber
• Using leadership power
• Contingency approaches
• Situational approach
• Leadership trait
11. Three types of authority proposed by Max Weber
1. Traditional leadership
2. Charismatic leadership
3. Legal Rational leadership
12. How do you explain the Traditional leadership
Traditional leader ship is very strong leader ship style
with some basic characteristic like
• Men dominate style
• Rule over others with out question
• Handed down from past
• Given legitimacy by custom
13. Is Traditional leadership applicable for
present business environment
Really in my point of views :
Present competitive business world it is not practicable,
But it would be true
that traditional leadership is much applicable for military or
religious frameworks which has strong hierarchy and clear
orders.
14. Do you have any experience on that
Indeed, Not in business life but in privet life. That is form
My mother. She was very strong lady who dose not change
here words
15. How do you describe charismatic leadership
• Charismatic leader is a real leader among the leaders.
• He has very balance mind about his fellows and vision.
• He enrich with very specific characteristics:
• Stimulation to do creative works
• Self confidence
• Imaginative ability
• Strong ability to convince his thought
• Every time mingle with subordinate
• Take risks
16. Are charismatic leaders born or made? Your idea
In my perception , it is very difficult to give an answer; because
During my carrier I have witness there are some born talent leaders
And there some leaders who have developed
their skills in mid of their age
17. To achieve organizational goals could we apply charismatic leadership styl
Indeed, It could be. Because the leader how has good charisma, He has power to
convince his idea, his thoughts to the people under him and get the works done
To reach his targets.
18. If we concern about the commercial and industrial
organizational 'Is it possible to see the charismatic
leadership'
Really it not charismatic style, but I could say that it is a combination of
Leadership styles. Because all commercial organizations are profit
oriented organization. Some how they need cover the give targets.
So leaders are compelled to practice deferent styles.
19. Do you think boss centered leader is coursed
to reduce the efficiency of organization.
No
Boss centered leader ship consist many advantage like:
Quick decision making
Streamlined work process
Absolute control
Close supervision
20. According to you views, What are the
advantages of subordinate centered leadership
It has many advantage
• It consist highly motivated employees
• Employees are energetic
• Employees have self confidence
• Job satisfaction level usually rise
• New innovation will be introduced
• Managers are mentally free to implement more development projects
• And also Employees believe they have a "say"
in decision-making and workplace efficiency
21. What is the use of contingency theory
for the organization
Really it is very important. To achieve expected organizational goals
With in the given time period , it should be annualized employees
Capabilities, skill, competencies and motivations then leader should
Suggest his leadership style accordingly. That helps organization to
achieve their goals effectively efficiently.
22. Do you practice contingency theory leader ship
Nothing much deferent from theory. For example, I evaluate newly
Joined staff members every day and I will give them advices
and guidance Until I satisfied, but I evaluate senior members
every two weeks. Managers will be evaluated in every month.
23.
24. SITUATIONAL LEADERSHIP THEORY
It was developed in the late 1960’s
by Dr. Ken Blanchard and Dr. Paul
Hersey.
It focuses in Leadership in
Situations.
Other name is “Life Cycle Theory of
Leadership”
Different Situations demand
different kinds of Leadership.
28. SUBORDINATES’ DEVELOPMENT LEVEL
Ability (Competence) :
Knowledge, Experience
and Skills
Willingness (Commitment) :
Motivation and
Commitment
29. DEVELOPMENT LEVEL IS TASK SPECIFIC…..
☺ D 1 - E N T H U S I A S T I C B E G I N N E R
L O W C O M P E T E N C E , H I G H C O M M I T M E N T
☺ D 2 - D I S I L L U S I O N E D L E A R N E R
S O M E C O M P E T E N C E , L O W C O M M I T M E N T
☺ D 3 – R E L U C T A N T C O N T R I B U T O R
M O D E R A T E T O H I G H C O M P E T E N C E , V A R I A B L E
C O M M I T M E N T
☺ D 4 – P E A K P E R F O R M E R
H I G H C O M P E T E N C E , H I G H C O M M I T M E N T
31. ‘‘YOUR COMPANY HAS HIRED NEW STAFF FOR
YOUR DEPARTMENT; THEY HAVE NO IDEA
HOW TO DO
THE TASK BUT ARE WILLING TO LEARN. WHAT
DO YOU DO AS A LEADER?’’
32. ‘‘AS A LEADER YOU NOTICE ONE OF YOUR STAFF
IN RECEPTION AREA IS EXCELLENT IN CHECKING-
IN
AND OUT OF GUEST AND YOU ALWAYS LEAVE HIM
TO DO THE WORK, BUT WHEN IT COMES TO
PROBLEM SOLVING HE DOESN’T KNOW HOW TO
HANDLE IT WELL. WHAT WOULD YOU DO?’’
33. ‘‘MEMBERS OF YOUR TEAM ARE UNABLE TO
SOLVE A PROBLEM THEMSELVES. IN THE PAST
YOU
HAVE NORMALLY LEFT THEM ALONE AS GROUP
PERFORMANCE AND INTERPERSONAL
RELATIONSHIPS
HAVE BEEN GOOD. WHAT KIND OF LEADERSHIP
STYLE IS BEST WHEN MATCHED TO THIS
GROUP?’’
34. ‘‘AS A LEADER YOU NOTICE A GROUP OF
FOLLOWERS OPERATING EXTREMELY WELL ON
GIVEN TASK,
THEY GET ALONG TOGETHER AND DELIVER THE
BEST. YOU WANT TO INSURE THAT THIS
CONTINUES,
WHAT DO YOU DO?’’
36. FIVE STEPS TO TRAINING WINNERS
Tell them what you want to do
Show them what you want to do
Let them Try – There is some risk
Observe Performance – Focus on
the Positive
Manage the Consequences
37. THE LEADER’S GOAL
BUILD YOUR
FOLLOWER’S
DEVELOPMENT LEVEL
SO YOU CAN START
USING LESS TIME-
CONSUMING STYLES
(S3 AND S4) AND GET
HIGH QUALITY
38. THERE IS NO BEST LEADERSHIP STYLE.
THE BEST STYLE IS A MATCH
42. SEQUENCE
1. INTRODUCTION
2. CHARACTERISTICS OF TRAITS
LEADERSHIP
a. INTELLIGENCE
b. TALKING RESPONSIBILITY
c. SELF CONFIDENCE
d. HUMAN RELATION SKILL
e. LOYALTY
f. GETTING THING DONE FROM THE
OTHERS
g. TEAM WORK
43. h. ABILITY OF CONTROL OTHER
i. ABILITY TO KEEP TRUST
j. COMMUNICATION SKILLS
3. ADVANTAGES OF TRAIT THEORY
4. LIMITATION OF TRAIT THEORY
5. CONCLUSION
44. 1. INTRODUCTION
Traits are the distinguishing personnel characteristics.
Traits theory basically states that leaders are born with certain character traits.
Traits theories that consider personality, social, physical or intellectual.
Traits theorist refers to people.
Mr Somawansha was the born leader.
45. 2. CHARACTERISTICS OF TRAITS
LEADERSHIP
a. Intelligence
• Since background
• Change his background
• He doesn’t know how to do the sales
• He learnt and he was qualified
• He joint as Sales Trainee
• He took this place with his 75% experience
46. b. Taking responsibility
preparing business planning for further
without knowing many thing and uncontrollable
Plan should be strategic and plan with responsibilities.
c. Self confidence
47. d. Human relation skill
e. Loyalty
f. Getting thing done from the others
g. Team work Ability of control other
i. Ability to keep trust
j. Communication skills
49. 3.ADVANTAGES OF TRAIT THEORY
1. It is naturally good theory
2. This is foundation and basis of the theory
3. It serves as a measurement against which the leadership traits of an individual can
assessed.
4. It gives a details knowledge and understanding of the leader element in the leadership.
50. 4.LIMITATION OF TRAIT THEORY
1. The list of possible traits tends to be very long.
2. The theory is very complex.
3. Traits predicted behavior better in “weak” than “strong” situation.
4. There is also a disagreement over which traits are the most important for an effective
leader.
51. 5.CONCLUSION
I believe that Mr Somawansa is an effective leader.
He is good at leading in his career.
Due to changing his back ground he change the path of the company.
We definitely need to identify our own traits
Editor's Notes
Clearly Telling People
What to do
How to do it
Where to do it
When to do it
And closely supervising their Performance.
Scenario 1 - Mr. Shevin (Mgr.- Marketing & Communications) has just been hired by the marketing dept. of DSI Group that specializes in producing ads for corporate clients which are published in Sunday NewsPapers. Shevin just graduated from University and has no experience related to producing print ads. He’s been tasked with creating an ad layout on newly introduced children’s footwear for both kids and teenagers to be placed in next week’s ad. He’s very eager to learn and contribute anyway he can.
A) Take a moment and identify the level of development Shevin is at.
Mr. Somawansa said that he was able to identify Shevin’s development level as D1 .
B) What leadership style (quadrant in the model) is appropriate to apply for this individual? Why?
He said that Shevin is a “Enthusiastic Beginner”. This interprets Mr. Somawansa’s diagnosis skill.
C) What tools/techniques could be utilized to put the model in action?
He described that most appropriate Leadership Style for Shevin is S1 – that is “Directing”. So he has done that by closely supervise the guy and provide guidance to complete the task.
Scenario 2 – Dharana (Mgr.-Marketing & Communication) is a new employee in the Marketing Department at DSI Group. Mr. Somawansa said that Mr. Dharana has been assigned to assist in the implementation of new marketing project of the Group. Dharana isn’t not sure where to begin but has participated in and conducted several marketing projects when he was a intern at the other Group of companies.
Take a moment and identify the level of development Dharana is at.
Mr. Somawansa said that he has identified Dharana’s development level as D2 (Disillusioned Learner).
(He is at an intermediate level of development while he’s new to the company he’s not necessarily new to the above task. Mr. S told “He is at the D2 Level.”)
B) What leadership style is appropriate to apply for this individual? Why?
Based on his Development Level, the appropriate leadership style is “Coaching”, he said. Since he’s not sure where to start and may lack confidence, encouragement from leadership would assist with making him effective.
C) What tools/techniques could be utilized to put the model in action?
Dharana’s lack of experience,/competence is implied based on his hesitation to begin the task. Here I would likely provide ideas on where to start the task and provide direction through task completion. In addition, I would provide encouragement, Mr. S says.
Scenario 3 – Mr. Tharaka (Software Engineer) has over 10 years experience in creating and designing web pages. He’s just been tasked to create a new Home Page for his department. He has no problem working independently and gets started right away.
Take a moment and identify the level of development Tharaka is at.
Mr. Somawansa said that he has identified Tharaka’s development level as D4 (Peak Performer or Self Reliant Achiever).
(Tharaka is at the highest level of development stage in the Model.)
B) What leadership style is appropriate to apply for this individual? Why?
The most appropriate leadership style is “Delegating”, he said.
C) What tools/techniques could be utilized to put the model in action?
Tharaka may already have a rapport with his Leader and here the biggest thing is just recognizing that he’s at the highest level of development, so from a leadership standpoint this resource does not need much support or direction, Mr. Somawansa stated.
Scenario 4 –
Mr. Charitha (Brand Executive) of DSI Group has been working in the Marketing Field for around two years. He’s constantly asked to share his knowledge but is often reserved. He’s just been tasked with designing a Brand Manual for newly launched international market in Singapore. He begins to work on the manual sparingly but often needs encouragement to continue.
The level of development Charith is at :
D3 (Reluctant Contributor/ Capable but Cautious Performer)
Charith has significant experience, but is not interested in the task.
Leadership Style: Most appropriate leadership style in this case would be the Supporting approach.
What tools/techniques could be utilized to put the model in action?
In this case Charith already has the knowledge needed to do the task. The component he doesn’t have is the motivation / commitment to get the task done. Therefore Charith needs “cheerleading” and recognition, Mr. S stated.
Further Mr. S. said that he is using all 03 skills i.e., Diagnosis, Flexibility and Partnering for Performance and mapping Leadership Style to Development Level of Followers.
Summary of S.L.M.
Effective leaders are flexible and adjust their style to meet situations and followers’ needs.
Responding to follower’s needs is the surest way to achieve effectiveness and success.
SLM applies not only to business situations but also to all international relationships.
As follower become more self-reliant and competent, leaders become more hands-off and delegate more decision-making responsibility.
Remember that leadership style is defined by the perceptions of others.
Leaders can perform self-assessments for determine not only the needs of their followers but also to determine their dominate leadership styles.
Base assessment of ability upon proven performance results, not on what think followers know or should know.
Inflexible leaders only use one leadership style and are ineffective in situations that require using any of the other 03 styles.
SLM has applications beyond managerial leadership training.
There is a saying that Mr. Rohan Somawansa uses around here.
It is
“Think”, “Feel”, “DO”
The situational leadership theory,is a leadership theory developed by Paul Hersey, professor and author of the book Situational Leader, and Ken Blanchard, leadership guru and author of The One Minute Manager, while working on the first edition of Management of Organizational Behavior (now in its 10th edition).[1] The theory was first introduced as "Life Cycle Theory of Leadership".[2] During the mid-1970s, "Life Cycle Theory of Leadership" was renamed "Situational Leadership theory".[3]
In the late 1970s/early 1980s, the authors both developed their own models using the situational leadership theory; Hersey - Situational Leadership Model and Blanchard et al. Situational Leadership II Model.[4]
The fundamental underpinning of the situational leadership theory is that there is no single "best" style of leadership. Effective leadership is task-relevant, and the most successful leaders are those that adapt their leadership style to the maturity ("the capacity to set high but attainable goals, willingness and ability to take responsibility for the task, and relevant education and/or experience of an individual or a group for the task") of the individual or group they are attempting to lead or influence. Effective leadership varies, not only with the person or group that is being influenced, but it also depends on the task, job or function that needs to be accomplished.[5]
The Hersey-Blanchard Situational Leadership Model rests on two fundamental concepts; leadership style and the individual or group's maturity level.
Three Skills of a Situational Leader:
Goal Setting : Aligning on what needs to be done, when.
Diagnosing : Collaboratively assessing an individual’s competence and commitment on a specific goal or task.
Matching : Using a variety of leadership styles, comfortably to provide individual’s with what they need.