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Coaching skills for_managers
- 3. Workshop overview
At this workshop the following will be addressed:
› coaching vs mentoring vs training
› how and why people learn
› learning preferences
› coaching methods
› the GROW model
› giving and receiving feedback
› assessing performance
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- 4. Workshop expectations
What do you know about the topic?
What do you need to know?
What outcomes do you expect from this workshop?
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- 6. Coaching vs mentoring vs training
New employees or those who are undertaking new roles
need someone to show them what they must do
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- 9. The manager as a coach
Who will deliver the coaching?
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- 12. Learning
When coaching it is necessary to understand:
› how and why people learn
› the specific needs of adult learners
› how learning preferences impact on the development of
new skills
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- 16. The learning environment
The learning environment must be suited to the needs of
learners and to the expected learning outcomes.
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- 20. Coaching
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You cannot motivate another person, but you can create
situations which will enthuse them and encourage them to
motivate themselves.
- 27. Giving and receiving feedback
‘Human beings, who are almost unique in having the ability
to learn from the experience of others, are also remarkable
for their apparent disinclination to do so.’
(Douglas Adams)
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- 30. Practice
Practice:
1. To make a habit of.
2. To do or perform (something) repeatedly in order to
acquire or polish a skill.
3. To give lessons or repeated instructions to.
4. To carry out in action.
5. To do or perform something habitually or repeatedly.
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- 35. Summary
Before leaving today please share:
› 1 thing you learned
› 1 new practice you will undertake at work
› 1 activity you enjoyed
Thankyou for your attendance and participation.
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