This document summarizes Kirkpatrick's model of training evaluation, which includes 4 levels - reaction, learning, behavior, and results. The model is widely used to evaluate training programs. Reaction measures how participants feel about the training. Learning measures knowledge and skills gained. Behavior evaluates whether learning transfers to job performance. Results assesses the final business impact of the training program. Each level builds upon the previous one and different assessment methods are used at each level to guide program improvements and demonstrate the value of training.
purpose of sharing "evaluation of program/ learner" is to develop better understanding about evaluation program for students who are striving hard to get the easy and useful material that can help them to achieve better result in their academics. In this presentation, we have done our best to fulfil the need of students and make it easy to understand for students.
BSN students can specifically get help form this ppt as it is include in their curriculum
purpose of sharing "evaluation of program/ learner" is to develop better understanding about evaluation program for students who are striving hard to get the easy and useful material that can help them to achieve better result in their academics. In this presentation, we have done our best to fulfil the need of students and make it easy to understand for students.
BSN students can specifically get help form this ppt as it is include in their curriculum
Kirkpatrick's Four-Level Training Evaluation ModelMaram Barqawi
Donald Kirkpatrick, Professor Emeritus at the University of Wisconsin and past president of the American Society for Training and Development (ASTD), first published his Four-Level Training Evaluation Model in 1959, in the US Training and Development Journal.
The model was then updated in 1975, and again in 1994, when he published his best-known work, "Evaluating Training Programs."
It is a four level training evaluation model.
It helps trainers to measure the effectiveness of their training in an objective way.
Kirkpatrick’s model is a worldwide standard for evaluating the effectiveness of training.
There's more to learning evaluation than surveys and smile sheets. In this recent webinar, Andrew Downes laid down practical, straightforward advice on how to take your learning evaluation further and measure whether your learning programs are having the impact they were designed to achieve.
Here's the slides!
This presentation, provides the L&D professionals, and non L&D personnel an idea on how to get results from the training in their organization using Kirkpatrick's model.
This power point is about the didactic assessment. It is all about the didactic assessment definitions, related concepts, types, and didactic assessment tools.
The tenth chapter of Effective HR deals with Training Evaluation and Management. Through this presentation know the significance of training and evaluation. Understand the training evaluation models and the methods of training evaluation. Donald Kirkpatrick’s training evaluation model is also discussed in the presentation.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/SlideShareEffectHR
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Kirkpatrick's Four-Level Training Evaluation ModelMaram Barqawi
Donald Kirkpatrick, Professor Emeritus at the University of Wisconsin and past president of the American Society for Training and Development (ASTD), first published his Four-Level Training Evaluation Model in 1959, in the US Training and Development Journal.
The model was then updated in 1975, and again in 1994, when he published his best-known work, "Evaluating Training Programs."
It is a four level training evaluation model.
It helps trainers to measure the effectiveness of their training in an objective way.
Kirkpatrick’s model is a worldwide standard for evaluating the effectiveness of training.
There's more to learning evaluation than surveys and smile sheets. In this recent webinar, Andrew Downes laid down practical, straightforward advice on how to take your learning evaluation further and measure whether your learning programs are having the impact they were designed to achieve.
Here's the slides!
This presentation, provides the L&D professionals, and non L&D personnel an idea on how to get results from the training in their organization using Kirkpatrick's model.
This power point is about the didactic assessment. It is all about the didactic assessment definitions, related concepts, types, and didactic assessment tools.
The tenth chapter of Effective HR deals with Training Evaluation and Management. Through this presentation know the significance of training and evaluation. Understand the training evaluation models and the methods of training evaluation. Donald Kirkpatrick’s training evaluation model is also discussed in the presentation.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/SlideShareEffectHR
Join us on Facebook: http://www.facebook.com/welearnindia
Follow us on Twitter: https://twitter.com/WeLearnIndia
Read our latest blog at: http://welearnindia.wordpress.com
Subscribe to our Slideshare Channel: http://www.slideshare.net/welingkarDLP
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2. Donald Kirkpatrick
• Kirkpatrick developed a model of
training evaluation in 1959.
• Arguably the most widely used
approach.
• Simple, Flexible and Complete
• 4-level model.
3. Why Evaluate?
• Should the program be continued?
• How can the program be improved?
• How can we ensure regulatory
compliance?
• How can we maximize training
effectiveness?
• How can we be sure training is aligned
with strategy?
• How can we demonstrate the value of
training?
4. The Four Levels of Evaluation
• Level I: Evaluate Reaction
• Level II: Evaluate Learning
• Level III: Evaluate Behavior
• Level IV: Evaluate Results
• Fifth level was recently “added” for
return on investment (“ROI”) but
this was not in Kirkpatrick’s original
model
5. Relationship Between Levels
• Each subsequent level is
predicated upon doing
evaluation at lower level
• A Level 3 will be of marginal
use, if a Level 2 evaluation is
not conducted
Level 1 - Reaction
Was the environment suitable for learning?
Level 2 - Knowledge
Did they learn anything
Level 3 - Behavior
KSA being used on the job?
Level 4 - Results
Was it worth it?
6. Slide 6
Improve
Learning Environment
Improve
Knowledge/Skill transfer
Check
Performance Environment
Check Requirements,
Systems and Processes
Only by assessing each level can we yield actionable results
Level 1 - Reaction
Was the environment suitable for learning?
Level 2 - Knowledge
Did they learn anything
Level 3 - Behavior
KSA being used on the job?
Level 4 - Results
Was it worth it?
7. Types of Assessments Used at Each Level
Level 1 - Reaction
Was the environment suitable for learning?
Level 2 - Knowledge
Did they learn anything
Level 3 - Behavior
KSA being used on the job?
Level 4 - Results
Was it worth it?
Type Form
Summative
Correlation of business results
with other assessment results
Summative Observation of Performance
360 Survey
Diagnostic
Summative
Self-assessment
Test
Reaction
Formative
Survey
Real-time Polling
Quizzing
8. Reaction - What Is It?
How favorably participants react to the
training (“Customer satisfaction”)
• Collects reactions to
instructor, course, and learning
environment
• Communicates to trainees that their
feedback is valued
• Can provide quantitative information
9. Reaction - What It Looks Like
Questionnaire - Most common collection tool
• Content
• Methods
• Media
• Trainer style
• Facilities
• Course materials
10. Reaction: Connection to Other Levels
The Connection - Can ask trainees if they:
• Will use new skill(s) or information (Level II)
• Plan to change behavior (Level III)
• Expect improvements in results (Level IV)
The Disconnection - Does not:
• Measure what was learned (Level II)
• Guarantee behavioral change (Level III)
• Quantify results from learning (Level IV)
11. Reaction - How to Perform
• Determine what you want to find
out
• Design a form to collect/quantify
reactions
• Do Immediately
• Develop acceptable scoring
standards
• Follow-up as appropriate.
13. Learning - What It Looks Like
• Media used to measure learning:
• Text
• Voice
• Demonstration
• Methods used to measure learning:
• Interviews
• Surveys
• Tests (pre-/post-)
• Observations
• Combinations
14. Learning: Connection to Other Levels
The Connection - People who learn can:
• Experience pride (Level I)
• Experiment with new behaviors (Level III)
• Achieve better results (Level IV)
The Disconnection - It doesn’t ensure they:
• Liked training program (Level I)
• Will behave differently (Level III)
• Will get expected results (Level IV)
15. Learning - How to Perform
• Use a control group, if feasible
• Evaluate knowledge, skills, and/or
attitudes before and after
• Get 100% participation or use
statistical sample
• Follow-up as appropriate.
16. Behavior - What Is It?
• Transfer of
knowledge, skills, and/or
attitude to the real world.
• Measure achievement of
performance objectives.
17. Behavior - What It Looks Like
• Observe performer, first-hand.
• Survey key people who observe
performer.
• Use
checklists, questionnaires, inter
views, or combinations.
18. Behavior: Connection to Other Levels
• The Connection - Can determine:
• Degree to which learning transfers to
the post-training environment (Level II)
• The Disconnection - Cannot
determine if:
• Participants like the training (Level I)
• Participants understand (Level II)
• Behaviors accomplish results (Level IV)
19. Behavior - How to Perform
• Evaluate before and after training
• Allow ample time before observing
• Survey key people
• Consider cost vs. benefits
• 100% participation or a sampling
• Repeated evaluations at appropriate
intervals
• Use of a control group
20. Results - What Is It?
• Assesses “bottom line,” final
results.
• Definition of “results”
dependent upon the goal of
the training program.
21. Results - What It Looks Like
• Depends upon objectives of
training program
• Quantify
• Proof vs. Evidence
• Proof is concrete
• Evidence is soft
22. Results: Connection to Other Levels
• The Connection
• Positive Levels 1, 2, 3 evaluations results
can provide positive Level 4 evidence.
• The Disconnection - Does not:
• Tell if participants liked training (Level I)
• Prove trainees understand (Level II)
• Prove use of preferred behaviors (Level III)
23. Results - How to Perform
• Use a control group
• Allow time for results to be
realized
• Measure before and after the
program
• Consider cost versus benefits
• Be satisfied with evidence when
proof is not possible.
24. Summary of Tools to Purpose
Level 1 Level 2 Level 3 Level 4
Continue program X X
Improve program X X X
Ensure compliance X
Maximize training effectiveness X
Align training with strategy X X
Demonstrate training’s value X X X X