The document is a resume for Joseph Chavez. It summarizes his professional experience working in purchasing, inventory management, and customer service roles over the past 13 years. His most recent experience was as a Vendor Compliance Specialist at Oakley from 2012 to 2015 where he monitored vendor compliance and helped develop and implement new processes. He also previously worked as a National Accounts Operations Coordinator and Customer Service Representative/Sales Support at Oakley and United Polychem, respectively. The resume lists his software skills and education.

1. Joseph Chavez
28521 Klondike Drive
Trabuco Canyon, CA 92679
949-322-2739 (c)
Tyandmike2@yahoo.com
OBJECTIVE:
To obtain a position utilizing my strong communication skills, operational excellence,
and analytical thinking in purchasing and inventory management.
Software Experience: SAP, Ms Word, Excel, Windows, AS400, JD Edwards, MAS90,
MAS200, Saleslogix
PROFESSIONAL EXPERIENCE:
Oakley – Foothill Ranch, CA
Vendor Compliance Specialist – June 2012 – September 2015
• Determined account requirements and potential service gaps by reviewing
compliance manuals, EDI maps, routing guides and other media as required.
• Detected and Monitored vendor compliance, violation charges, responding to and
implementing corrective action plans immediately.
• Partnered with internal business groups to plan, develop, test, implement and
document all processes required by the new accounts.
• Administered Value Added Service Program for customers that require standard
and custom pricing, ticketing and Floor Ready presentation.
• Reading EDI Raw data files, worked with a variety of divisions to assure orders
were expedited promptly meeting compliance SLA’s.
• Examined unnecessary chargebacks with functional areas (Transport, Sales,
Operations etc...), creating and implementing plans of corrective action to prevent
future occurrences, aligning self with the overall health of the company’s
finances.
• Created and implemented process improvements in keeping current with
operational flow, through monthly visits to our local distribution center.
Oakley – Foothill Ranch, CA
National Accounts Operations Coordinator – June 2008 – June 2012
• Worked directly with Senior Management, providing recommendations through
report analysis, assuring orders were processed in a timely manner in order to
meet monthly and quarterly goals.

2. • Collaborate daily with Sales, Operations and Distribution Centers, synchronizing
orders, account status, and inventory levels, confirming smooth delivery of
product to customers.
• Create and monitor shipping documents through the use of SAP system on a daily
basis to confirm proper production flow.
• Execute month-end and quarterly shipping goals to achieve and enhance the
desired budget of the Oakley.
• Selected Volunteer for On and Off- site Oakley functions, partnering with Sales
and Marketing to enhance Oakley name in community events.
• Two-time Nominee and selected participant by Luxottica (parent company) as a
participant of the One-Sight program, fitting the underprivileged and providing
with eyewear to those that otherwise would not have the opportunity to see
properly.
United Polychem – Mission Viejo, CA
Customer Service Representative / Sales Support – December 2005 – June 2008
• Worked directly with President and VP of Sales processing purchase orders
through the sales cycle to ensure proper pricing, delivery and repeat business.
• Negotiate most cost effective freight rates while arranging for the delivery of
hazardous products.
• Found creative ways to meet customer demands by locating promised inventory,
not readily available, to meet expected deadline.
• Recognized as a Top Performer by developing and nurturing exceptional
relationships with customers through frequent contact, product knowledge and
maintaining the reputation to go “above and beyond”.
• Worked as liaison between Sales Representative and Customer to ensure customer
satisfaction as it relate to all aspects of order, leading to repeat business.
• Analysis of month-end inventory reports to target sales and ship equipment,
keeping company financials in line with goals.
ITT Technical Institute, Anaheim, CA
Associate of Applied Science Degree in Electronics Engineering Technology
Cypress College, Cypress CA
General Education Courses