Robbie	
  Bieler	
  
13505	
  Foxwood	
  Heights	
  Cir	
  E,	
  Jacksonville,	
  FL	
  32226	
  •	
  	
  (305)	
  282-­‐4945	
  •	
  r.bieler@me.com	
  
	
  
Professional	
  Summary	
  
Highly	
  organized	
  and	
  detail-­‐oriented	
  Administrative	
  Professional	
  with	
  more	
  than	
  20	
  years	
  experience	
  
supplying	
  thorough,	
  organized	
  administrative	
  support.	
  Extensive	
  knowledge	
  of	
  AR/AP,	
  Microsoft	
  
Excel	
  and	
  QuickBooks	
  software.	
  
	
  
Work	
  History	
  
	
  
Office	
  Manager	
   	
   	
   	
   	
   	
   	
   5/2014-­1/2015	
  
Granite	
  Depot	
  
• Greeting	
  and	
  working	
  with	
  homeowners	
  and	
  fabricators	
  to	
  discuss	
  granite	
  options.	
  
• QuickBooks	
  Accounting-­‐	
  Account	
  Receivables	
  and	
  Accounts	
  Payable,	
  and	
  collections	
  when	
  
needed	
  
• Scheduling	
  of	
  all	
  deliveries	
  local	
  and	
  out	
  of	
  state	
  
• Ordered	
  and	
  distributed	
  office	
  supplies	
  while	
  adhering	
  to	
  a	
  fixed	
  office	
  budget.	
  
• Determined	
  customer	
  needs	
  and	
  developed	
  program	
  initiatives	
  according	
  to	
  preferences.	
  
• Monitored	
  employee	
  work	
  and	
  developed	
  improvement	
  plans.	
  
	
  
Administrative	
  Assistant	
  	
   	
   	
   	
   	
   	
   9/2013-­5/2014	
  
Incepture	
  at	
  Florida	
  Blue	
  
• Coordinated	
  and	
  maintained	
  Sr.Director	
  calendar	
  on	
  daily	
  basis.	
  
• Travel	
  arrangements	
  for	
  the	
  Sr.Director	
  and	
  Consultants.	
  
• Provided	
  support	
  to	
  the	
  Innovation	
  Staff	
  on	
  projects	
  as	
  needed.	
  
• Set	
  up	
  and	
  coordinated	
  special	
  events	
  for	
  the	
  Innovation	
  and	
  Marketing	
  Team.	
  
• Compiled	
  company	
  information	
  and	
  related	
  material	
  and	
  distributed	
  it	
  to	
  candidates.	
  
• Screened	
  all	
  visitors	
  and	
  directed	
  them	
  to	
  the	
  correct	
  employee	
  or	
  office.	
  
• Optimized	
  service	
  procedures	
  to	
  increase	
  customer	
  satisfaction.	
  
	
  
Sales	
  Coordinator	
   	
   	
   	
   	
   	
   	
   5/2012-­7/2013	
  
First	
  Coast	
  News	
  
• Wide	
  Orbit	
  and	
  Matrix	
  maintenance.	
  
• Order	
  entry	
  and	
  Traffic	
  Continuity.	
  
• Digital	
  Support	
  with	
  design	
  and	
  placement	
  of	
  ads.	
  
• Assisted	
  Director	
  of	
  Sales	
  with	
  budget	
  preparation	
  and	
  reporting.	
  
• Prepared	
  monthly	
  reports	
  for	
  upper	
  management.	
  
• Coordinated	
  work	
  between	
  multiple	
  departments.	
  
• Implemented	
  strategies	
  to	
  increase	
  program	
  effectiveness.	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Robbie	
  Bieler	
  Page	
  2	
  
	
  
Account	
  Manager	
   	
   	
   	
   	
   	
   	
   12/2010-­7/2011	
  
Costa	
  Farms	
  
	
  
• Managed	
  inventory	
  for	
  the	
  California	
  and	
  Arizona	
  Wal-­‐Mart's,	
  based	
  on	
  sell	
  thru,	
  markdowns	
  
and	
  trends	
  
• Reviewed	
  programs	
  for	
  profitability	
  based	
  on	
  cost,	
  sell	
  thru	
  percentages	
  and	
  credits	
  
• Coordinated	
  transportation	
  routes	
  for	
  most	
  effective	
  and	
  cost	
  efficiency.	
  
• Coordination	
  of	
  all	
  required	
  inspections	
  for	
  the	
  Department	
  of	
  Ag	
  in	
  Florida	
  and	
  
California/Arizona	
  
• Managed	
  transportation	
  needs	
  for	
  all	
  loads,	
  including	
  quoting,	
  booking	
  and	
  follow-­‐up.	
  
• Monitored	
  market	
  activity	
  and	
  quoted	
  pricing	
  to	
  maintain	
  healthy	
  profit	
  margins.	
  
• Organized	
  joint	
  sales	
  calls	
  with	
  current	
  customers	
  and	
  outside	
  vendors.	
  
• Created	
  proposals	
  for	
  new	
  and	
  repeat	
  customer	
  business	
  transactions.	
  
	
  
Sales	
  Coordinator	
   	
   	
   	
   	
   	
   07/2002	
  to	
  12/2010	
  
Costa	
  Farms	
  
	
  
• Support	
  to	
  National	
  Sales	
  Manager	
  of	
  the	
  $250	
  Million	
  dollar	
  Company	
  Reporting	
  on	
  Monthly	
  
Sales	
  and	
  Account	
  
• Manager	
  Goals	
  Presentations	
  for	
  the	
  Annual	
  National	
  Sales	
  Meeting	
  
• Maintained	
  Company	
  Proprietary	
  Software	
  for	
  pricing	
  and	
  descriptions	
  
• Demonstrated	
  outstanding	
  professionalism,	
  efficiency	
  and	
  discretion	
  
• Automated	
  multiple	
  spreadsheets	
  to	
  ensure	
  accuracy	
  Customer	
  service	
  for	
  all	
  accounts	
  
• Added	
  end	
  consumers	
  with	
  issues	
  regarding	
  product	
  purchased.	
  
• Managed	
  transportation	
  needs	
  for	
  all	
  loads,	
  including	
  quoting,	
  booking	
  and	
  follow-­‐up.	
  
• Reconciled	
  and	
  processed	
  expense	
  reports	
  for	
  15	
  internal	
  and	
  field	
  personnel.	
  
• Assisted	
  with	
  team	
  building	
  initiatives	
  and	
  overall	
  support	
  for	
  maintenance	
  of	
  organizational	
  
culture	
  and	
  employee	
  morale.	
  
• Supplied	
  sales	
  and	
  marketing	
  support	
  to	
  a	
  sales	
  force	
  of	
  15	
  sales	
  reps.	
  
• Trained	
  peers	
  and	
  management	
  team	
  on	
  internal	
  system	
  supports	
  and	
  implementation	
  plans	
  
	
  
Skills	
  
Excellent	
  communication	
  skills	
   	
   	
   	
   	
   Project	
  coordination	
  
Customer	
  service-­‐oriented	
   	
   	
   	
   	
   	
   Team	
  leadership	
  and	
  building	
  
Flexible	
   	
   	
   	
   	
   	
   	
   	
   Proactive	
  mindset	
  
Accurate	
  and	
  detailed	
   	
   	
   	
   	
   	
   Persuasive	
  communication	
  style	
  
Excellent	
  planner	
  and	
  coordinator	
   	
   	
   	
   	
   Works	
  well	
  under	
  pressure	
  
Social	
  media	
  knowledge	
   	
   	
   	
   	
   	
   Budgeting	
  
Spreadsheet	
  management	
   	
   	
   	
   	
   	
   Organized	
  
Report	
  analysis	
   	
   	
   	
   	
   	
   	
   Employee	
  training	
  and	
  development	
  

Robbie Bieler Resume

  • 1.
      Robbie  Bieler   13505  Foxwood  Heights  Cir  E,  Jacksonville,  FL  32226  •    (305)  282-­‐4945  •  r.bieler@me.com     Professional  Summary   Highly  organized  and  detail-­‐oriented  Administrative  Professional  with  more  than  20  years  experience   supplying  thorough,  organized  administrative  support.  Extensive  knowledge  of  AR/AP,  Microsoft   Excel  and  QuickBooks  software.     Work  History     Office  Manager               5/2014-­1/2015   Granite  Depot   • Greeting  and  working  with  homeowners  and  fabricators  to  discuss  granite  options.   • QuickBooks  Accounting-­‐  Account  Receivables  and  Accounts  Payable,  and  collections  when   needed   • Scheduling  of  all  deliveries  local  and  out  of  state   • Ordered  and  distributed  office  supplies  while  adhering  to  a  fixed  office  budget.   • Determined  customer  needs  and  developed  program  initiatives  according  to  preferences.   • Monitored  employee  work  and  developed  improvement  plans.     Administrative  Assistant               9/2013-­5/2014   Incepture  at  Florida  Blue   • Coordinated  and  maintained  Sr.Director  calendar  on  daily  basis.   • Travel  arrangements  for  the  Sr.Director  and  Consultants.   • Provided  support  to  the  Innovation  Staff  on  projects  as  needed.   • Set  up  and  coordinated  special  events  for  the  Innovation  and  Marketing  Team.   • Compiled  company  information  and  related  material  and  distributed  it  to  candidates.   • Screened  all  visitors  and  directed  them  to  the  correct  employee  or  office.   • Optimized  service  procedures  to  increase  customer  satisfaction.     Sales  Coordinator               5/2012-­7/2013   First  Coast  News   • Wide  Orbit  and  Matrix  maintenance.   • Order  entry  and  Traffic  Continuity.   • Digital  Support  with  design  and  placement  of  ads.   • Assisted  Director  of  Sales  with  budget  preparation  and  reporting.   • Prepared  monthly  reports  for  upper  management.   • Coordinated  work  between  multiple  departments.   • Implemented  strategies  to  increase  program  effectiveness.                      
  • 2.
    Robbie  Bieler  Page  2     Account  Manager               12/2010-­7/2011   Costa  Farms     • Managed  inventory  for  the  California  and  Arizona  Wal-­‐Mart's,  based  on  sell  thru,  markdowns   and  trends   • Reviewed  programs  for  profitability  based  on  cost,  sell  thru  percentages  and  credits   • Coordinated  transportation  routes  for  most  effective  and  cost  efficiency.   • Coordination  of  all  required  inspections  for  the  Department  of  Ag  in  Florida  and   California/Arizona   • Managed  transportation  needs  for  all  loads,  including  quoting,  booking  and  follow-­‐up.   • Monitored  market  activity  and  quoted  pricing  to  maintain  healthy  profit  margins.   • Organized  joint  sales  calls  with  current  customers  and  outside  vendors.   • Created  proposals  for  new  and  repeat  customer  business  transactions.     Sales  Coordinator             07/2002  to  12/2010   Costa  Farms     • Support  to  National  Sales  Manager  of  the  $250  Million  dollar  Company  Reporting  on  Monthly   Sales  and  Account   • Manager  Goals  Presentations  for  the  Annual  National  Sales  Meeting   • Maintained  Company  Proprietary  Software  for  pricing  and  descriptions   • Demonstrated  outstanding  professionalism,  efficiency  and  discretion   • Automated  multiple  spreadsheets  to  ensure  accuracy  Customer  service  for  all  accounts   • Added  end  consumers  with  issues  regarding  product  purchased.   • Managed  transportation  needs  for  all  loads,  including  quoting,  booking  and  follow-­‐up.   • Reconciled  and  processed  expense  reports  for  15  internal  and  field  personnel.   • Assisted  with  team  building  initiatives  and  overall  support  for  maintenance  of  organizational   culture  and  employee  morale.   • Supplied  sales  and  marketing  support  to  a  sales  force  of  15  sales  reps.   • Trained  peers  and  management  team  on  internal  system  supports  and  implementation  plans     Skills   Excellent  communication  skills           Project  coordination   Customer  service-­‐oriented             Team  leadership  and  building   Flexible                 Proactive  mindset   Accurate  and  detailed             Persuasive  communication  style   Excellent  planner  and  coordinator           Works  well  under  pressure   Social  media  knowledge             Budgeting   Spreadsheet  management             Organized   Report  analysis               Employee  training  and  development