SlideShare a Scribd company logo
Job Descriptions
It is a documented profile of a Job. It has several
benefits to the individual and organizations such
as :
• It helps both a superior and subordinate to have
a common perspective of the job.
• It is a legal document in the case of any
litigation between the employer and employee.
• It acts as the basis of training an employee.
• It acts as the basis of evaluating an employee’s
performance. Now, lets study the brief Job
descriptions of all restaurant
positions
Restaurant manager
• Reports to: F&B Manager and General Manager
• Job summary: To recommend and meet budgets
and goals by leading a service team that ensures
quality service standards with personalized guest
attention.
• Supervises: Senior captain, captains, hostess,
servers, busboys and apprentices
• Limits of authority: Evaluate performance of
staff, discipline of staff, can void checks
Senior Captain
• Reports to: Restaurant manager and F&B Manager
• Job Summary: Organize, supervise and train all
service personnel in the restaurant with a view to
providing quick and personalized food and
beverage service to guests.
• Supervises: Restaurant captains, hostess, servers
and apprentices.
• Limits of authority: Recommending authority but
initiates the performance appraisals of staff for the
final approval of the manager.
Captain
• Reports to: Senior Captain and Restaurant
Manager
• Job Summary: To organize and supervise an
assigned restaurant station with a view to
providing fast and efficient food and beverage
service.
• Supervises: Servers, busboy and apprentices in
his/her charge
• Limits of authority: Only advisory to the Captain
Steward (Waiter)
• Reports to: Captain and Senior Captain
• Job Summary: To provide quick and personalized
food and beverage service to guests at allotted
tables as per standards of service laid down and to
guest satisfaction
• Supervises: Assistant waiters, busboys and
trainees.
• Limits of Authority: None
Restaurant Hostess
• Reports to: Senior Captain and Restaurant
Manager
• Job Summary: To receive and record table
reservations requested for the restaurant. To
extend warm and courteous welcome and
hospitality to guests visiting the restaurant and
allot them a table.
• Supervises: None
• Limits of authority: Can allocate tables
independently
Busboy (Assistant Waiter)
• Reports to: Station Captain and Senior Captain.
• Job Summary: To provide supportive help to
stewards in mis-en-place, clearance of soiled
dishes, table set-ups, replenishing guest water
and drinks, and ultimate food and bevarage
service to guests.
• Supervises: None
• Limits of Authority: None
Wine Butler
• Reports to: Senior Captain and Restaurant
Manager
• Job Summary: To present and serve wine and
spirits to guests as per the standards of the
establishment
• Supervises: None
• Limits of authority: May dialogue with guest
directly to procure business
Carver
• Reports to: Senior Captain and Restaurant
Manager
• Job Summary: To present and serve prepared
roasts to guests as per the standards of the
establishment.
• Supervises: None
• Limits of authority: May dialogue with guests for
the purpose of sales and service
Disc Jockey
• Reports to: Discotheque Manager and F&B
Manager/Owner
• Job Summary: To operate maintain and control
the audio-visual systems in the discotheque so as
to provide recorded music for dancing and
lighting effects
• Supervises: None
• Limits of authority: Recommending authority for
the purchase of music and equipments.

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Job descriptions

  • 1. Job Descriptions It is a documented profile of a Job. It has several benefits to the individual and organizations such as : • It helps both a superior and subordinate to have a common perspective of the job. • It is a legal document in the case of any litigation between the employer and employee. • It acts as the basis of training an employee. • It acts as the basis of evaluating an employee’s performance. Now, lets study the brief Job descriptions of all restaurant positions
  • 2. Restaurant manager • Reports to: F&B Manager and General Manager • Job summary: To recommend and meet budgets and goals by leading a service team that ensures quality service standards with personalized guest attention. • Supervises: Senior captain, captains, hostess, servers, busboys and apprentices • Limits of authority: Evaluate performance of staff, discipline of staff, can void checks
  • 3. Senior Captain • Reports to: Restaurant manager and F&B Manager • Job Summary: Organize, supervise and train all service personnel in the restaurant with a view to providing quick and personalized food and beverage service to guests. • Supervises: Restaurant captains, hostess, servers and apprentices. • Limits of authority: Recommending authority but initiates the performance appraisals of staff for the final approval of the manager.
  • 4. Captain • Reports to: Senior Captain and Restaurant Manager • Job Summary: To organize and supervise an assigned restaurant station with a view to providing fast and efficient food and beverage service. • Supervises: Servers, busboy and apprentices in his/her charge • Limits of authority: Only advisory to the Captain
  • 5. Steward (Waiter) • Reports to: Captain and Senior Captain • Job Summary: To provide quick and personalized food and beverage service to guests at allotted tables as per standards of service laid down and to guest satisfaction • Supervises: Assistant waiters, busboys and trainees. • Limits of Authority: None
  • 6. Restaurant Hostess • Reports to: Senior Captain and Restaurant Manager • Job Summary: To receive and record table reservations requested for the restaurant. To extend warm and courteous welcome and hospitality to guests visiting the restaurant and allot them a table. • Supervises: None • Limits of authority: Can allocate tables independently
  • 7. Busboy (Assistant Waiter) • Reports to: Station Captain and Senior Captain. • Job Summary: To provide supportive help to stewards in mis-en-place, clearance of soiled dishes, table set-ups, replenishing guest water and drinks, and ultimate food and bevarage service to guests. • Supervises: None • Limits of Authority: None
  • 8. Wine Butler • Reports to: Senior Captain and Restaurant Manager • Job Summary: To present and serve wine and spirits to guests as per the standards of the establishment • Supervises: None • Limits of authority: May dialogue with guest directly to procure business
  • 9. Carver • Reports to: Senior Captain and Restaurant Manager • Job Summary: To present and serve prepared roasts to guests as per the standards of the establishment. • Supervises: None • Limits of authority: May dialogue with guests for the purpose of sales and service
  • 10. Disc Jockey • Reports to: Discotheque Manager and F&B Manager/Owner • Job Summary: To operate maintain and control the audio-visual systems in the discotheque so as to provide recorded music for dancing and lighting effects • Supervises: None • Limits of authority: Recommending authority for the purchase of music and equipments.