This document describes job analyses that were conducted for employees at the State Bank of Patiala branch in LPU Chaheru. It provides job descriptions, specifications, duties and responsibilities for the Branch Manager (Miss Mandeep Kaur), Head Cashier (Amandeep), and Single Window Operator (Jaswant Rai). It also discusses the organization structure, training needs, and sources of recruitment for the bank.

1. LIVE PROJECT
JOB ANLYSIS OF EMPLOYEES in STATE BANKOF PATIALA
Branch: lpu(chaheru)
BY:-
MD KHALID EKRAM
AKASH DUBEY
VISHAL
PRAVESH
NAINA

2. JOB ANALYSIS
Job analysis describes what the worker does in terms of activities and functions,
and the worker characteristics (skills, knowledge, abilities, and
adaptabilities)needed to accomplish the tasks involved.

3. JOB SPECIFICATION
A written statement that describes the work to be performed by the worker. The
description includes general information, a summary sentence(s), detailed
duties and responsibilities, and minimum qualifications.
A statement which tells us minimum acceptable human qualities which helps
to perform a job. Job specification helps in hiring an appropriate person for an
appropriate position.
JOB DESCRIPTION

4. DIFFRENCES BETWEEN
Job Description
▪ It is all about the job and what it
entails
▪ It tells you what you must do when
you get selected
▪ Tells all about the tasks and
responsibilities expected to be
performed
Job Specification
▪ It is all about the attributes the
management is looking for in the
right candidate
▪ Tells you what you must have to be
selected for a job.
▪ Tells the level of experiences and
skills that a candidate must have to
be selected for the job.

5. ORGANISATION STRUCTURE
MANAGER
(Miss Mandeep
Kaur)
ASSISTANT
MANAGER
HEAD CASHIER
(Amandeep)
SINGLE
WINDOW
OPERATOR
(Jaswant rai)

7. JOB DESCRIPTION
NAME Miss Mandeep Kaur
JOB TITLE Branch Manager
JOB TYPE Regular Full time
ACCOUNTABLE TO No One in the Branch
NO. OF STAFF UNDER HIM 3
DEPARTMENT State Bank of Patiala

8. MAIN DUTIES & RESPONSIBILITIES
• Daily routine checking of the transactions..
• Promoting and marketing the branch and its product
• Ensuring there’s a high level of customer service.
• Work with colleagues to provide support to all staff.
• Monitoring sales Target.
• Conflicts and misunderstandings are handled in a
positive manner and a satisfactory resolution is
normally achieved.
• Report to head office.

9. JOB SPECIFICATION
Qualifications and Knowledge Required • Minimum Graduate
• Computer’s Knowledge.
• Banking Products knowledge
Skills and Experience Required • No need of experience require
• Good communication skills
• Good team worker
• Ability to be self-directing and motivate others
Key Competency Areas • Leadership
• Decision making/problem solving
• Communication - verbal and written
• Relationship building / teamwork
• Adaptability / flexibility

10. TRAINING ASSESSMENT NEEDS
Training helps the employees to equip themselves with better knowledge
and skills. The training needs for the bank manager have to be properly
identified and they could be sent to some workshops and increase their
awareness on the new updates in the technology in the field of medicine.
They should also be trained internally. There should not be any compromise
in the quality of services to be provided to the customers.

12. JOB DESCRIPTION
NAME Amandeep
JOB TITLE Head Cashier
JOB TYPE Regular Full time
ACCOUNTABLE TO Miss Mandeep Kaur
NO. OF STAFF UNDER HIM None
DEPARTMENT State Bank of Patiala

13. JOB DUTIES
▪Cash Payment and cash Receipts
▪.Prepare Monthly Reports
▪Update passbook
▪ATM Cash Reimbursement
▪Off site ATM visits

14. JOB SPECIFICATION
Qualifications and Knowledge Required • Must be a graduate
• Knowledge of computer
• Knowledge of the local language
Skills and Experience Required • Good communication skills
• Good team worker
• Maintain accurate and complete records
• Good Mathematical Skills.
Key Competency Areas • Ability to work long hours, often under pressure
• Co operative and Friendly towards customers
• Ability to solve problems
• Communication skills,
• Drive to continue learning throughout career
• Ability to maintain confidentiality

15. TRAINING ASSESSMENT NEEDS
▪ Training is must needed for the cashier as they have to
deal with the money and a little mistake put them into
the problem, so training is needed for cashier to
enhance their knowledge in technology , how to work
on the bank software and for the behavior, so that they
deal with the customer in good manner.

17. JOB DESCRIPTION
NAME Jaswant Rai
JOB TITLE Single Window Operator
JOB TYPE Regular Full time
ACCOUNTABLE TO Miss Mandeep Kaur
NO. OF STAFF UNDER HIM None
DEPARTMENT State Bank of Patiala

18. JOB DUTIES
▪ Providing the needed information & assistance
▪ Cash payment and receipt
▪ Transfer cash
▪ Prepare Draft

19. JOB SPECIFICATION
Qualifications and Knowledge Required • Must be a graduate
• Knowledge of computer
• Knowledge of the local language
Skills and Experience Required • Good communication skills
• Good team worker
• Maintain accurate and complete records
• Good Mathematical Skills.
• Confidentiality maintenance
Key Competency Areas • Ability to work long hours, often under pressure
• Co operative and Friendly towards customers
• Ability to solve problems
• Communication skills,
• Drive to continue learning throughout career

20. TRAINING ASSESSMENT NEEDS
▪ In order to sustain performance there is need for
training. Training of Single Window operator will
increase their performance and they will deal with the
customer in good way, so that the number of customer
increase. When ever new rules come in the banking
sector bank management have to give information
regarding changes through the training.

21. INTERNAL SOURCES OF RECRUITMENT
▪ Promotion
▪ Departmental Exam
EXTERNAL SOURCES OF RECRUITMENT
Bank advertise their vacancy on the bank’s website and
classified in the newspaper

22. THANK YOU