The candidate is currently a results-oriented debt collector with over one year of experience in the telecommunications industry. They have strong negotiation and customer service skills and are able to adapt quickly. They are seeking a customer service representative position to fully utilize their customer relations experience. They have worked in various sales and customer service roles in the past and are fluent in English, Urdu, and Arabic. They have a bachelor's degree in arts and various other qualifications and certifications.

1. Dear Recruitment Dept.,
Presently at post of Results-oriented Debt Collector with more than one
year of experience and knowledge in the Telecommunication industry.
Strong negotiator able to work in a very fast-paced environment and adapt
to situations. Collects accounts in compliance with all applicable regula-
tions and internal performance standards in order to meet personal and
team goal objectives.
An ambitious, highly motivated and energetic sales executive with excel-
lent marketing and business development skills.
with skills and experience to obtain a position as customer service repre-
sentative, where my customer relations experience can be fully utilized to
improve customer satisfaction and promote the company’s brand name.
Addiding the value to my professional experiences as telesales profes-
sional having a in depth understanding the importance of customer service
and recognizing the need to balance profitable growth with customer satis-
faction.
I shall be highly grateful for your call for a personal interview to share my
experties and experiences in further details.
Thanking you in advance.
• Name: Muhammed Omer
• Contact: 056 9328639/ 0559038089
• Nationality: Pakistan
• Marital Status: Single
• Email: omariqbal60@gmail.com /
iqbalomar888@gmail.com
• DOB: 26 Aug 1988
• Visa Status: Employment
• Joining: Immediate Joining
• Languages: Perfect in speaking, writing English
and Urdu, Hindi speaking only
• Arabic: Language certified Al Hilal
Institute –Sharjah UAE (Fluent
speaking and writting)
• Others: UAE Driving License under process
• Can be a key motivator within a team setting and able to get
colleagues to perform well together
• Problem solving by applying logical and lateral thinking to issues and
then coming up with viable sales solutions
.• Good at building relationships across different levels and with
people from all social or cultural backgrounds
• Fluent in English & Arabic and able to convey an articulate messages
in both verbal, written form
• Detail and process orientated and always ensuring the right tasks are
done at the right time
• Can negotiate efficiently and able to manage people’s expectations
in any high pressure sales environments
Personal Information
CURRICULUM VITAE
Omar Iqbal Mirza
Professional skills-Executive
Problem Analysis | Problem Solving | Organizational Skills
Customer Service Orientation | Adaptability | Initiative
Strong Interpersonal-Communication skills
• Degree- Bachelors in ARTS (BA)
• Higher Secondary School
• Basics of (ACCA)
• Certified from NADIA training institute in Customer Handling,
Personaity Development, Telephone Etiquettes and Business Deal-
ings (Shj UAE)
• MS office applications (Basic computers)
• Networking: Punjab BOARD Pakistan‐2010
• Computer Hardware Certified– Informatics Institute ‐Sharjah UAE
Company: Du Telecomat
Job Title: Debt Collector/ Customer Rep
From: Nov 2015 to Dec 2016
Company: GEEKAY GAMES
Job Title: Retailer
From: Apr 2013 to May 2015
• Making Calls to Customer regarding Bills Reminder
• Raised Trouble Tickets
• Solve Problems Raised by Customers
• Assisting to customers during Inbound calls
• Achieved Target of collecting outstanding debt from
Customers.
Job Description:
Job Description:
Job Description:
Job Description:
• Handling Customers
• Handling Cash Counter
• Initiating sales
• Assisting in quality check
• Stock/Inventory
• preparing day to day sales reports
Company: Grano Coffee – Wafi Dubai
Job Title: Sales Representative
From: Feb 2011 to Feb 2013
• Handling Customers
• Handling Cash Counter
• Initiating sales
• Assisting in quality check
• Stock/Inventory
• preparing day to day sales reports
Company: Promoter for COMFORT Products
Job Title: Freelancer-Promotor
From: 2009-2010
• Promoter for COMFORT at IBN E BATUTA,
MOE and LAMCY PLAZA- DUBAI UAE
• Promotor for consumables items‐ HYPER
MARKET AND STORE and
• Worked as Computer Sales Person
Cell: 056 9328639
Email: omariqbal60@gmail.com
Work Address: Dubai UAE
Residence:Sharjah UAE
The End
Key Skills
Academic Qualifications
Certifications
Current Work Experience
Previous Work Experience
Previous Work Experience
Previous Work Experience