Mohaideen Bawa Mohamed Rilmy is seeking new opportunities to develop skills while strengthening existing qualifications. He has a Bachelor's in Hospitality and Tourism Management from the University of Salford and a Postgraduate Diploma in Business Administration from London Centre of Business and Law. He has over 5 years of experience in customer service and currently works as a Customer Service Executive in Abu Dhabi, UAE.
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Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.
#bomaqtalk 2015 Hospitality Branding Service as Marketing
Are you stuck with management problems? #powerofnext We implement quality management systems.
Take our "10 Core Challenge" https://goo.gl/forms/Qi3mz1yfXIXCpTAr2
Target Market Self-Assessment Tool v1 http://www.urbanetek2.com/#!resources
Branding Identity Self-Assessment Tool v1 http://www.urbanetek2.com/#!resources
Share your results, join the discussion, download resources, and listen to podcast using the following links:
http://www.urbanetek2.com/
http://www.blogtalkradio.com/macprodu...
https://www.meetup.com/BOMAQ-Building...
https://www.facebook.com/thebomaqcomp...
https://twitter.com/bomaqcompanies
Interested in the 10 Core Challenge? Subscribe for more videos here: https://www.youtube.com/Urbanetectonics.
Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.
a brief discussion about the direct and indirect tax regime along with the banking history and the current scenario.
I the direct tax amendments made by FA,2016 is also included.
Dear H.R/ Recruiter
I hereby enclose my CV for your information.
As you can see, I have had extensive vacation work experience in office environments, the retail sector and service industries, giving me varied skills and the ability to work with many different types of people. I believe I have good communication and interpersonal skills.
I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm.
My interest would be reading novels, travelling, baking.
I would be grateful if you consider me and hoping to hear soon for any possible interviews or procedures.
Yours sincerely
Relisha Pariat
1. MOHAIDEEN BAWA MOHAMED RILMY
PERSONAL SUMMARY
I am looking opportunity to develop new skills while strengthening those. I already
possess my qualification in history has enabled me to develop good organizational skills,
an analytical/logical approach to tasks and the ability to work under pressure. I am able to
work well both on my own initiative and as part of a team.
EDUACATIONAL QUALIFICATION
• Bachelor of Hospitality and Tourism Management
University of Salford, In United Kingdom
• Postgraduate Diploma in Business Administration
At London Centre of Business and Law (EBMA), In United Kingdom
PROFESSIONAL QUALIFICATION
• Diploma in International Hospitality Management; At BCAS, In Sri Lanka
• Diploma in Information Technology; At High Tech Informatics, In Sri Lanka
• Level 1 Certificate in ESOL International English (B2); At City & Guilds
WORK EXPERIENCES
Customers Service Executive
Period: April 2013 - Presently
Company: Al Ansari Exchange, In UAE
Contact: +9714 377 2777, Web: www.alansariexchange.com
Work Placement (Waiter And Banquet Server)
Period: October 2010 - March 2012
Company: Radisson Blu Edwardian Grafton Hotel, In United Kingdom
Contact: +44 (0) 207388 4131, Web: radissonedwardian.com
6 Months Industrial Training as Crew Member
Company: Pizza Hut , In Srilanka
Period: (02/04/2008 to 30/09/2008)
11 Months Industrial Training in Housekeeping and Front Office
Company: Hotel Sapphire , In Srilanka
Period: (07/01/2007 to 04/11/2007)
2. DUTIES AND RESPONSIBILITIES
• Establish and carry out departmental or organizational goals, policies and
procedures
• Manage general activities related to making products and providing services
• Innovate by applying new technologies in the workplace
• Consult with other executives, staff and board members about operations
• Consistently provide a high level of customer service in a prompt and timely
manner.
• Ensures customer complaints are handled with a sense of urgency, using good
judgment and superior customer service. Ensure all complaints are reported to the
supervisor timely.
• Knowledge of all secondary products and services and how to cross sell them to
the customer.
• Knowledge of all currencies and check cashing procedures, check rates, and able
to identify the various types of currencies and checks.
• Maintain working relationships and communicate with all departments.
• Ensure that employees are, at all times, attentive, friendly, helpful and courteous
to all guests managers and other employees.
• Receive information from the previous shift manger and pass on pertinent details
to the oncoming manager.
• Report any incidents of guest dissatisfaction or other matters of significance to
manager so that corrective measures may be taken
• Maintain an organized and comprehensive filing system with documentation of
purchases, vouchering, schedules, forecasts, reports and tracking logs.
• Understand and comply with all company policies and procedures.
KEY SKILLS AND STRENGTHS
• Strong organizational, administrative and analytical skills
• Excellent presentation, interpersonal & communications skills - both written &
oral
• Organized, self motivated and genuine interest in customer satisfaction also
improve productivity
• Excellent technical knowledge of UK Companies Acts
• Good eye for minute details
PERSO
NAL DETAILS
Mohaideen Bawa Mohamed Rilmy
Abu Dhabi, UAE
Mobile: +971564067729
Email: rilmy25@gmail.com
DOB: 25/08/1983
Nationality: Sri Lankan
Visa: Employment Visa