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John W. Jackson
          18411 Stonecreek Drive, Hazel Crest, IL. 60429      (773) 263-7357    john.w.jackson37@gmail.com

Senior Sales and Marketing Professional
Dynamic and Creative, results driven sales professional with a documented record of increasing market share and
surpassing sales goals. Recognized and respected as a sincere communicator who excels in consumer relationship
building and maintenance. Able to quickly build rapport coupled with the ability to relay technical information
succinctly have developed a strong closer who is not afraid to ask for the business. A team player who
unconsciously gives 110%+, with demonstrated leadership ability. Areas of Impact and Expertise include:

- High impact presentations   - Training/development         - Sales                       - Marketing
- Market Share Growth         - Instruction & leadership     - Product Management          - KOL development
- Competitive Analysis        - Territory Management         - Data (Excel) Utilization    - Team Building
- Strong Closing Ability      - Relationship Building        - Creative Sales Tactics      - Copy Writing/Editing

Professional Experience
GlaxoSmithKline       Joliet/Chicago Heights, IL                                                   June 2004 to present
Senior Therapeutic Sales Representative
Responsible for managing, analysis, and promotion of a broad spectrum product portfolio. Precise customer
research within large geographic territories along with pinpointing realistic targets insured that activity led to
results. Coordinated efforts with existing team members, as well as local key opinion leading physicians through
speaker events, creative presentation of promotional/marketing tools, approved journals, third-party resources,
algorithms and Top Flight GSK training to gain access and create pull-through. Delivered clear and concise
messaging (ultimate goal) to top physicians affiliated with St. James, Ingall’s, South Suburban, and Silver Cross
Hospitals in the Chicago Heights and Joliet area.

- Quickly promoted to Sr. Sales Representative, regarded as a “No-Brainer” by Regional Vice President due to
  Dramatic increases in quarterly sales, consistently exceeding goals
- Built strong relationships with leading area physicians in the promotion of Paxil CR, Coreg CR, Requip, and
  Advair which resulted in superior performance: Improved ranking from 18th to 7th (of 25) in one year.
- Blow out Performance with Requip Launch (goal set at 7% Product Volume Change, achieved 55.6%)
- Responsible for product promotion in specialty environment: Cardiologist, Psychiatrists, Neurologists,
  Rheumatologists, Geriatricians, Pediatricians, Pulmonologists, & Dermatologists.
- Extremely flexible with product portfolio and recognized as most versatile representative in the district, trained
  and consistently met or exceeded goals for Paxil CR, Augmentin XR, Advair, Flonase, Requip, Coreg, Coreg CR,
  Avandia, Avandamet, Avandaryl, Altabax, Flovent, Veramyst, Valtrex, Treximet, and Lovaza.
- Maximized usage of Key Opinion Leaders in the fields of Psychiatry, Neurology, and Cardiology to educate and
  enlighten primary care physicians in disease state, product knowledge, latest guidelines and recommendations.
- Lead responsibility in the development and execution of marketing strategies for the product launch of Altabax
  in the Chicago Heights area. (Ranked #3 out of 25 territories in Mid-America Region)
- Worked Closely with team to develop and implement routing strategy to effectively reach Coreg/Coreg CR
  targeted physicians with significant market volume. (#1 TST Winter 2006, #1 TST Coreg Mkt. Share Increase)
Sales Representative Training
- District New Hire Mentor/Trainer
- Regional Requip Mentor: Responsible for finalized training of New Hires & Cross Trainers, certifying their
  completion by observing and giving actionable feedback to further prepare him/her to succeed in their territory
- Regional Altabax Mentor: Responsible for ride-alongs and finalizing training for New Hires and existing
  counterparts at launch of Micro-Territory pilot program
Product Training
- Nominated by Regional Committee to facilitate various product workshops during Regional Annual Meetings
Above and Beyond/Awards
- District Sales Manager U.S. Pharmaceuticals Spirit Award: 100% Portfolio Achievement during product outages
  “Selling Without Samples”
- District Sales Manager U.S. Pharmaceuticals Spirit Award: Performance and Integrity
- Represented GlaxoSmithKline at The South Suburban Cardiology Summit as Coreg Technical Exhibitor
  Fall 2006
- Represented GlaxoSmithKline at The American Association of Family Practitioners Assembly as Altabax
  Technical Exhibitor Fall 2007
- Played a vital role in territory’s achievement of #1 TST Winter 2006 and #1 TST Coreg Market Share Increase
- Ranked #3 (out of 506) in the Nation and #1 in the Region for Requip Goal Achievement, 2nd Quarter-2007: 234.7%
  of Goal

Rosin Eyecare Centers Chicago, IL                                                         June 2000 to June 2004
Roaming Sales Manager
- Management position at Michigan Avenue store required recruiting, interviewing and training of all staff,
  organizing daily functions of 3-5 employees, 2 doctors, including scheduling, payroll, local marketing, patient
  retention, ordering, and maintaining inventory.
- Worked extensively with many Managed Care Companies deciphering customer optical insurances and
   submitting claims (trained several employees/opticians billing procedures)
- Revitalized under-producing Northwestern University Hospital store by giving Ophthalmologists the close-
   attention-to-detail and cooperation needed to consistently satisfy the many complicated patient needs the
   department saw on a regular basis.
- Excelled tremendously in patient/customer relations, Hi-Volume Sales, Top Producer 2002-2004 increasing
   Northwestern University Hospital store’s profit more than 22% in one year

Internship Experience
RJ Dale Advertising and Public Relations Chicago, IL                                       April 1998 to July 1998
Intern to Senior Account Executive
- Worked extensively on most agency accounts (Jewel-Osco, ComEd, Illinois Lottery, & McDonalds) interviewing
  Lottery winners & creating press releases for many Illinois area newspapers and local periodicals.
- Assisted in promotions and publicity of special events, such as Jazz in July Tours at Jewel-Osco stores in Chicago
  and surrounding suburbs.
- Assumed most of responsibility in planning The Illinois Lottery’s Annual Millionaire Reunion and 28th Annual
  Ark-Chi UNCF Golf Classic, insuring all guest and press were invited and well-informed.
- Co managed & assisted in planning trade show for ComEd at Chicago’s Annual Black Exposition

St. Louis Board of Education               St. Louis, MO                                  February 1997 to April 1998
Continuing Substitute Teacher
- Minimized the interruption of the learning process while providing the core curriculum of Earth Science &
  Biology for five High School classes consisting of 132 students during the long-term absence of their usual teacher
  (hiatus).
- Prepared lesson plans, exams, facilitated thought provoking discussions, and tabulated grades for each student.

Education
Master of Science in Integrated Marketing Communications, Roosevelt University, Chicago IL                May 2001
Program combines basic disciplines of marketing: business to business marketing/sales, advertising, direct,
database, e-commerce marketing and public relations, emphasizing the synergistic alignment of all marketing
divisions within a company.
Bachelor of Arts in English, Southern Illinois University at Edwardsville, Edwardsville IL          December 1997

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jjacksonsales/mrktngresume2011

  • 1. John W. Jackson 18411 Stonecreek Drive, Hazel Crest, IL. 60429 (773) 263-7357 john.w.jackson37@gmail.com Senior Sales and Marketing Professional Dynamic and Creative, results driven sales professional with a documented record of increasing market share and surpassing sales goals. Recognized and respected as a sincere communicator who excels in consumer relationship building and maintenance. Able to quickly build rapport coupled with the ability to relay technical information succinctly have developed a strong closer who is not afraid to ask for the business. A team player who unconsciously gives 110%+, with demonstrated leadership ability. Areas of Impact and Expertise include: - High impact presentations - Training/development - Sales - Marketing - Market Share Growth - Instruction & leadership - Product Management - KOL development - Competitive Analysis - Territory Management - Data (Excel) Utilization - Team Building - Strong Closing Ability - Relationship Building - Creative Sales Tactics - Copy Writing/Editing Professional Experience GlaxoSmithKline Joliet/Chicago Heights, IL June 2004 to present Senior Therapeutic Sales Representative Responsible for managing, analysis, and promotion of a broad spectrum product portfolio. Precise customer research within large geographic territories along with pinpointing realistic targets insured that activity led to results. Coordinated efforts with existing team members, as well as local key opinion leading physicians through speaker events, creative presentation of promotional/marketing tools, approved journals, third-party resources, algorithms and Top Flight GSK training to gain access and create pull-through. Delivered clear and concise messaging (ultimate goal) to top physicians affiliated with St. James, Ingall’s, South Suburban, and Silver Cross Hospitals in the Chicago Heights and Joliet area. - Quickly promoted to Sr. Sales Representative, regarded as a “No-Brainer” by Regional Vice President due to Dramatic increases in quarterly sales, consistently exceeding goals - Built strong relationships with leading area physicians in the promotion of Paxil CR, Coreg CR, Requip, and Advair which resulted in superior performance: Improved ranking from 18th to 7th (of 25) in one year. - Blow out Performance with Requip Launch (goal set at 7% Product Volume Change, achieved 55.6%) - Responsible for product promotion in specialty environment: Cardiologist, Psychiatrists, Neurologists, Rheumatologists, Geriatricians, Pediatricians, Pulmonologists, & Dermatologists. - Extremely flexible with product portfolio and recognized as most versatile representative in the district, trained and consistently met or exceeded goals for Paxil CR, Augmentin XR, Advair, Flonase, Requip, Coreg, Coreg CR, Avandia, Avandamet, Avandaryl, Altabax, Flovent, Veramyst, Valtrex, Treximet, and Lovaza. - Maximized usage of Key Opinion Leaders in the fields of Psychiatry, Neurology, and Cardiology to educate and enlighten primary care physicians in disease state, product knowledge, latest guidelines and recommendations. - Lead responsibility in the development and execution of marketing strategies for the product launch of Altabax in the Chicago Heights area. (Ranked #3 out of 25 territories in Mid-America Region) - Worked Closely with team to develop and implement routing strategy to effectively reach Coreg/Coreg CR targeted physicians with significant market volume. (#1 TST Winter 2006, #1 TST Coreg Mkt. Share Increase) Sales Representative Training - District New Hire Mentor/Trainer - Regional Requip Mentor: Responsible for finalized training of New Hires & Cross Trainers, certifying their completion by observing and giving actionable feedback to further prepare him/her to succeed in their territory - Regional Altabax Mentor: Responsible for ride-alongs and finalizing training for New Hires and existing counterparts at launch of Micro-Territory pilot program Product Training - Nominated by Regional Committee to facilitate various product workshops during Regional Annual Meetings
  • 2. Above and Beyond/Awards - District Sales Manager U.S. Pharmaceuticals Spirit Award: 100% Portfolio Achievement during product outages “Selling Without Samples” - District Sales Manager U.S. Pharmaceuticals Spirit Award: Performance and Integrity - Represented GlaxoSmithKline at The South Suburban Cardiology Summit as Coreg Technical Exhibitor Fall 2006 - Represented GlaxoSmithKline at The American Association of Family Practitioners Assembly as Altabax Technical Exhibitor Fall 2007 - Played a vital role in territory’s achievement of #1 TST Winter 2006 and #1 TST Coreg Market Share Increase - Ranked #3 (out of 506) in the Nation and #1 in the Region for Requip Goal Achievement, 2nd Quarter-2007: 234.7% of Goal Rosin Eyecare Centers Chicago, IL June 2000 to June 2004 Roaming Sales Manager - Management position at Michigan Avenue store required recruiting, interviewing and training of all staff, organizing daily functions of 3-5 employees, 2 doctors, including scheduling, payroll, local marketing, patient retention, ordering, and maintaining inventory. - Worked extensively with many Managed Care Companies deciphering customer optical insurances and submitting claims (trained several employees/opticians billing procedures) - Revitalized under-producing Northwestern University Hospital store by giving Ophthalmologists the close- attention-to-detail and cooperation needed to consistently satisfy the many complicated patient needs the department saw on a regular basis. - Excelled tremendously in patient/customer relations, Hi-Volume Sales, Top Producer 2002-2004 increasing Northwestern University Hospital store’s profit more than 22% in one year Internship Experience RJ Dale Advertising and Public Relations Chicago, IL April 1998 to July 1998 Intern to Senior Account Executive - Worked extensively on most agency accounts (Jewel-Osco, ComEd, Illinois Lottery, & McDonalds) interviewing Lottery winners & creating press releases for many Illinois area newspapers and local periodicals. - Assisted in promotions and publicity of special events, such as Jazz in July Tours at Jewel-Osco stores in Chicago and surrounding suburbs. - Assumed most of responsibility in planning The Illinois Lottery’s Annual Millionaire Reunion and 28th Annual Ark-Chi UNCF Golf Classic, insuring all guest and press were invited and well-informed. - Co managed & assisted in planning trade show for ComEd at Chicago’s Annual Black Exposition St. Louis Board of Education St. Louis, MO February 1997 to April 1998 Continuing Substitute Teacher - Minimized the interruption of the learning process while providing the core curriculum of Earth Science & Biology for five High School classes consisting of 132 students during the long-term absence of their usual teacher (hiatus). - Prepared lesson plans, exams, facilitated thought provoking discussions, and tabulated grades for each student. Education Master of Science in Integrated Marketing Communications, Roosevelt University, Chicago IL May 2001 Program combines basic disciplines of marketing: business to business marketing/sales, advertising, direct, database, e-commerce marketing and public relations, emphasizing the synergistic alignment of all marketing divisions within a company. Bachelor of Arts in English, Southern Illinois University at Edwardsville, Edwardsville IL December 1997