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MARCUS L. TABB SR.
7412 S. South Shore Drive Chicago, Il 60649 (312) 203-0254 mltabb@gmail.com
SUMMARY STATEMENT
As a Director, I offer transformative leadership training to community leaders, faith based organizations, clergy and
public officials. My role as Director of Outreach entrenches me in community advocacy, organizing, public theology,
interfaith and intercultural dialogues that informs communities. As a recruiter, I have created innovative recruitment
techniques and marketing programs that changed the dynamics for recruiting and increasing enrollment. I am able to
connect, build trust, listen, and provide solutions to increase very high satisfaction levels. My extensive B2B Sales
and Management experience, along with a proven record of meeting or exceeding revenue quotas, translates into
optimizing opportunities and building businesses. I have a strong ability to lead/coach sales and customer service
teams and a reputation for closing, meeting client requirements and establishing long term partnerships. Overall, I
bring a combination of professionalism, community and customer engagement experience that drives results.
EXPERIENCE
SEMINARY CONSORTIUM FOR URBAN PASTORAL EDUCATION (SCUPE) 2013 – Present
Not for profit organization for Seminary students seeking an education and certificate in Urban Ministry
Director of Outreach and Recruitment
OUTREACH
Community and Faith-Based Engagement:
• Provide relationship-building with new and diverse communities and faith leaders in Chicago and other cities where
SCUPE projects are undertaken.
• Regularly scheduled meetings with clergy, community leaders and businesses in Chicago.
• Engagement and support of Faith based and Community organizations
• Development and implementation of workshop and events for SCUPE
• Established database of Clergy, Community Leaders and Organizers
Marketing Support:
Collaborate with SCUPE’s senior management team and outside marketing firm with the design and distribution of
marketing materials. Daily input and management of database software for multiple contacts (e.g., donors, seminary
students, seminary administrators/faculty, and faith based leadership.
Event/Meeting Management Support:
Schedule/finalize arrangements—such as venues, travel--for key meetings, domestic and international community and
faith-based gatherings, and visits to seminaries.
RECRUITER
Seminary Student Recruitment:
• Confer with SCUPE’s President to verify and achieve recruitment needs and goals.
• Actively recruit member and non-member seminary students for SCUPE’s individual courses and certificate
programming.
• Recruit community and lay leaders for SCUPE courses in order to receive education credits, or audit of courses.
• Meet with potential student candidates locally and nationally for the purpose of recruitment for SCUPE Courses
• Prepare regular recruitment status reports to identify the number of students successfully recruited versus goals; and
students in the pipeline/under consideration.
1
Seminary Relations:
• Set up courses, secure faculty to teach courses, and finalizing course syllabi, faculty contracts, and timing/place of
courses.
• Work with member seminary faculty and administrators to market SCUPE courses to their students.
• Establish relationships at non-member seminaries.
• Introduce SCUPE to non-member seminary students to increase visibility of SCUPE’s program.
• Schedule campus visits with member seminaries around school registration schedules.
• Establish student advocates at member seminaries.
• Establish working relationships at member seminaries with student groups interested in social justice issues.
• Establishment of Student Retention Programs:
• Establish alumni opportunities to continue engagement with SCUPE.
• Create list of students for marketing continuing education and auditing of courses.
• Work with member seminaries to engage in direct marketing to incoming students.
WILLIAMS LEA, Chicago IL 2011-2012
Corporate Information Solutions, leader in business process outsourcing in the legal and corporate community
Account Executive
Support of existing Facility Management accounts with the Corporate Information Center. Responsibilities included
new business development of E-discovery, Litigation support and Printing services.
PITNEY BOWES INC., Chicago IL. 2007 - 2011
$6-billion-dollar global company and worldwide leader in mailing system technologies.
Sales Executive
Returned to Pitney Bowes to successfully sell hardware/software solutions for Mailstream and printer products and
fulfillment services.
• Targeted and converted over 100 prospects to customers in first two years.
• Achieved 100% of solutions quota in 2007 and 2008.
• Ranked 2nd
in new business sales in the district in 2009 and 2010.
• Successfully closed $120,000 order in 2010.
CINGULAR WIRELESS, Hoffman Estates, IL
Now AT&T 2006 - 2007
Account Executive
Sold complex data solutions (data phones/web/GPS systems) to local small and medium sized businesses for use by
fleet and field sales representatives.
• Recognized for exceeding 1st year goals in managing accounts and securing new business.
• Grew new business by 25% in large territory including 7 suburbs in the Chicagoland area.
CONSOLIDATED GRAPHICS, Chicago IL.
The largest and most technologically advanced sheet-fed printing company in North America.
Account Manager
2004 - 2006
Successfully sold commercial printing and mailing/fulfillment services to area businesses.
• Increased sales of digital printing by 20% and achieved the monthly quota of $60,000 each month.
• Brought in new major accounts including American Bar Association and Alzheimer’s Association.
2
DOCUMENT TECHNOLOGIES INC, Chicago, IL
National Corporate and Legal facilites management and document servies provider 2003 - 2004
Account Executive
Joined DTI to assist management in growing sales and to establish policies, procedures and training programs for
growing company.
• Developed new procedures for customer services that increased business by 25%.
• Developed training for selling process.
• Recovered several lost accounts after first 3 months of employment.
• Ranked number 20 out of 50 in sales performances in first year of Sales.
KINKOS, Chicago, IL 2001 – 2002
World’s largest Quick printing provider
Account Manager
Recruited to build new market segment for litigation support through document scanning and imaging.
• Brought in 20 new accounts and built new market segment from 0 to $100,000 in first year.
• Increased sales by expanding service offerings to new and existing customers.
IKON OFFICE SOLUTIONS, Chicago, IL
Business services and office products 1999 - 2001
Sales Manager
Managed production operations and developed market for litigation support through document scanning and imaging.
• Achieved 103 % of quota in 2000, selling over $700,000 in services.
• Consistently maintained monthly quota of $125,000.
• Recognized for achieving 103 % of quota in 1999 in selling over $700,000 in revenue
C N A INSURANCE, Chicago, IL
One the largest Commercial and Corporate Insurance Companies in the world. 1997 - 1999
Copy Center Supervisor
• Increased business by 50% in house that had been previously outsourced with prior management.
• Decreased operating costs by tracking operator utilization, processing, quality control and monitoring usage.
• Increased productivity through staff development, delegation, and monthly/annual performance reviews.
• Improved requests vs. deadlines by implementing more efficient operating procedures.
ALCO MANAGEMENT SERVICES (IKON), Chicago, IL
Business services and office products 1995 - 1997
Account Manager Reprographics
Responsible for sales of overflow copying, docutech services, offset printing, Fulfillment and Convention Services.
• Presidents Club winner 1996.
• Instrumental in developing marketing material for Alco Management Services in Chicago.
• Held 1st and 2nd place for national sales revenue in the associate category - 1996.
PITNEY BOWES MANAGEMENT SERVICES, Chicago, IL
$6-billion-dollar global company and worldwide leader in mailing system technologies.
Began career with Pandick Technologies which was acquired by Pitney Bowes in 1989.
Account Executive (1991 – 1995)
Responsible for new account generation and for managing the sales process from presentation to installation or
delivery of all solutions including copying, imaging, high speed printing, and fulfillment/convention services.
• Developed strategy for Offset Digital Printing/Prepress sales in various vertical markets for entire sales team.
3
• Consistently achieved or exceeded monthly quota of $75,000.
• Recognized Nationally for Superior Achievement in sales.
• Voted into the top 10 in national sales all four quarters in 1994.
Customer Service Manager (1989 to 1991)
Relocated to Chicago to take over management of Customer Service and supervise activity of two shifts.
• Facilitated the estimate process for all incoming projects and refined procedures and relationships with vendors.
• Established procedures within the Customer Service department for projects from inception through completion.
• Instituted a monthly review of department budget.
Production Manager, Detroit, MI (1986 - 1989)
Production Supervisor (1985 - 1986)
Promoted to open a new copy center. Hired, trained and managed two shifts of employees to meet customer demand.
• Created department budget and performed monthly reporting of P& L.
• Developed and maintained procedure manuals for department.
EDUCATION
SAMUEL DEWITT PROCTOR SCHOOL OF THEOLOGY VIRGINIA UNION UNIVERSITY
Masters of Divinity Graduation May 2014
WESTERN ILLINOIS UNIVERSITY – Macomb IL. Major Liberal Arts – 1980 – 1981
ASHFORD UNIVERSITY, Clinton, IO Major: Marketing 2008 to 2009
AMERICAN INTERCONTINENTAL UNIVERSITY, Major: Business Administration - 2006 to 2008
References Available by Request
4

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Resume Marcus Tabb

  • 1. MARCUS L. TABB SR. 7412 S. South Shore Drive Chicago, Il 60649 (312) 203-0254 mltabb@gmail.com SUMMARY STATEMENT As a Director, I offer transformative leadership training to community leaders, faith based organizations, clergy and public officials. My role as Director of Outreach entrenches me in community advocacy, organizing, public theology, interfaith and intercultural dialogues that informs communities. As a recruiter, I have created innovative recruitment techniques and marketing programs that changed the dynamics for recruiting and increasing enrollment. I am able to connect, build trust, listen, and provide solutions to increase very high satisfaction levels. My extensive B2B Sales and Management experience, along with a proven record of meeting or exceeding revenue quotas, translates into optimizing opportunities and building businesses. I have a strong ability to lead/coach sales and customer service teams and a reputation for closing, meeting client requirements and establishing long term partnerships. Overall, I bring a combination of professionalism, community and customer engagement experience that drives results. EXPERIENCE SEMINARY CONSORTIUM FOR URBAN PASTORAL EDUCATION (SCUPE) 2013 – Present Not for profit organization for Seminary students seeking an education and certificate in Urban Ministry Director of Outreach and Recruitment OUTREACH Community and Faith-Based Engagement: • Provide relationship-building with new and diverse communities and faith leaders in Chicago and other cities where SCUPE projects are undertaken. • Regularly scheduled meetings with clergy, community leaders and businesses in Chicago. • Engagement and support of Faith based and Community organizations • Development and implementation of workshop and events for SCUPE • Established database of Clergy, Community Leaders and Organizers Marketing Support: Collaborate with SCUPE’s senior management team and outside marketing firm with the design and distribution of marketing materials. Daily input and management of database software for multiple contacts (e.g., donors, seminary students, seminary administrators/faculty, and faith based leadership. Event/Meeting Management Support: Schedule/finalize arrangements—such as venues, travel--for key meetings, domestic and international community and faith-based gatherings, and visits to seminaries. RECRUITER Seminary Student Recruitment: • Confer with SCUPE’s President to verify and achieve recruitment needs and goals. • Actively recruit member and non-member seminary students for SCUPE’s individual courses and certificate programming. • Recruit community and lay leaders for SCUPE courses in order to receive education credits, or audit of courses. • Meet with potential student candidates locally and nationally for the purpose of recruitment for SCUPE Courses • Prepare regular recruitment status reports to identify the number of students successfully recruited versus goals; and students in the pipeline/under consideration. 1
  • 2. Seminary Relations: • Set up courses, secure faculty to teach courses, and finalizing course syllabi, faculty contracts, and timing/place of courses. • Work with member seminary faculty and administrators to market SCUPE courses to their students. • Establish relationships at non-member seminaries. • Introduce SCUPE to non-member seminary students to increase visibility of SCUPE’s program. • Schedule campus visits with member seminaries around school registration schedules. • Establish student advocates at member seminaries. • Establish working relationships at member seminaries with student groups interested in social justice issues. • Establishment of Student Retention Programs: • Establish alumni opportunities to continue engagement with SCUPE. • Create list of students for marketing continuing education and auditing of courses. • Work with member seminaries to engage in direct marketing to incoming students. WILLIAMS LEA, Chicago IL 2011-2012 Corporate Information Solutions, leader in business process outsourcing in the legal and corporate community Account Executive Support of existing Facility Management accounts with the Corporate Information Center. Responsibilities included new business development of E-discovery, Litigation support and Printing services. PITNEY BOWES INC., Chicago IL. 2007 - 2011 $6-billion-dollar global company and worldwide leader in mailing system technologies. Sales Executive Returned to Pitney Bowes to successfully sell hardware/software solutions for Mailstream and printer products and fulfillment services. • Targeted and converted over 100 prospects to customers in first two years. • Achieved 100% of solutions quota in 2007 and 2008. • Ranked 2nd in new business sales in the district in 2009 and 2010. • Successfully closed $120,000 order in 2010. CINGULAR WIRELESS, Hoffman Estates, IL Now AT&T 2006 - 2007 Account Executive Sold complex data solutions (data phones/web/GPS systems) to local small and medium sized businesses for use by fleet and field sales representatives. • Recognized for exceeding 1st year goals in managing accounts and securing new business. • Grew new business by 25% in large territory including 7 suburbs in the Chicagoland area. CONSOLIDATED GRAPHICS, Chicago IL. The largest and most technologically advanced sheet-fed printing company in North America. Account Manager 2004 - 2006 Successfully sold commercial printing and mailing/fulfillment services to area businesses. • Increased sales of digital printing by 20% and achieved the monthly quota of $60,000 each month. • Brought in new major accounts including American Bar Association and Alzheimer’s Association. 2
  • 3. DOCUMENT TECHNOLOGIES INC, Chicago, IL National Corporate and Legal facilites management and document servies provider 2003 - 2004 Account Executive Joined DTI to assist management in growing sales and to establish policies, procedures and training programs for growing company. • Developed new procedures for customer services that increased business by 25%. • Developed training for selling process. • Recovered several lost accounts after first 3 months of employment. • Ranked number 20 out of 50 in sales performances in first year of Sales. KINKOS, Chicago, IL 2001 – 2002 World’s largest Quick printing provider Account Manager Recruited to build new market segment for litigation support through document scanning and imaging. • Brought in 20 new accounts and built new market segment from 0 to $100,000 in first year. • Increased sales by expanding service offerings to new and existing customers. IKON OFFICE SOLUTIONS, Chicago, IL Business services and office products 1999 - 2001 Sales Manager Managed production operations and developed market for litigation support through document scanning and imaging. • Achieved 103 % of quota in 2000, selling over $700,000 in services. • Consistently maintained monthly quota of $125,000. • Recognized for achieving 103 % of quota in 1999 in selling over $700,000 in revenue C N A INSURANCE, Chicago, IL One the largest Commercial and Corporate Insurance Companies in the world. 1997 - 1999 Copy Center Supervisor • Increased business by 50% in house that had been previously outsourced with prior management. • Decreased operating costs by tracking operator utilization, processing, quality control and monitoring usage. • Increased productivity through staff development, delegation, and monthly/annual performance reviews. • Improved requests vs. deadlines by implementing more efficient operating procedures. ALCO MANAGEMENT SERVICES (IKON), Chicago, IL Business services and office products 1995 - 1997 Account Manager Reprographics Responsible for sales of overflow copying, docutech services, offset printing, Fulfillment and Convention Services. • Presidents Club winner 1996. • Instrumental in developing marketing material for Alco Management Services in Chicago. • Held 1st and 2nd place for national sales revenue in the associate category - 1996. PITNEY BOWES MANAGEMENT SERVICES, Chicago, IL $6-billion-dollar global company and worldwide leader in mailing system technologies. Began career with Pandick Technologies which was acquired by Pitney Bowes in 1989. Account Executive (1991 – 1995) Responsible for new account generation and for managing the sales process from presentation to installation or delivery of all solutions including copying, imaging, high speed printing, and fulfillment/convention services. • Developed strategy for Offset Digital Printing/Prepress sales in various vertical markets for entire sales team. 3
  • 4. • Consistently achieved or exceeded monthly quota of $75,000. • Recognized Nationally for Superior Achievement in sales. • Voted into the top 10 in national sales all four quarters in 1994. Customer Service Manager (1989 to 1991) Relocated to Chicago to take over management of Customer Service and supervise activity of two shifts. • Facilitated the estimate process for all incoming projects and refined procedures and relationships with vendors. • Established procedures within the Customer Service department for projects from inception through completion. • Instituted a monthly review of department budget. Production Manager, Detroit, MI (1986 - 1989) Production Supervisor (1985 - 1986) Promoted to open a new copy center. Hired, trained and managed two shifts of employees to meet customer demand. • Created department budget and performed monthly reporting of P& L. • Developed and maintained procedure manuals for department. EDUCATION SAMUEL DEWITT PROCTOR SCHOOL OF THEOLOGY VIRGINIA UNION UNIVERSITY Masters of Divinity Graduation May 2014 WESTERN ILLINOIS UNIVERSITY – Macomb IL. Major Liberal Arts – 1980 – 1981 ASHFORD UNIVERSITY, Clinton, IO Major: Marketing 2008 to 2009 AMERICAN INTERCONTINENTAL UNIVERSITY, Major: Business Administration - 2006 to 2008 References Available by Request 4