Jeffrey G. Mays is a versatile Territory Sales Manager with nearly 20 years of B2B sales experience in hospitality, advertising, and security. He is a results-driven professional with strong relationship building, business development, and client relationship management skills. His resume highlights his consistent ability to exceed sales targets and achieve numerous customer satisfaction and performance awards throughout his career.

1. Résumé Private & Confidential Page 1
Jeffrey G. Mays
31 Barclay Street ▪ Deagon Qld 4017
M: 0477 736 919
PROFILE
Versatile and well-presented Territory Sales Manager with nearly 20 years’ b2b sales experience within
the hospitality, advertising and security sectors. Forward-thinking team player consistently demonstrating
sound business knowledge, alwaysstriving to maximiseprofits, improve performance and bolster customer
service. Confident communicator with a professional image offering high calibre presentations, negotiation,
solution selling and closing skills. Innovative and resourceful problem-solver. Determined self-starter with
a reputation for integrity, outstanding customer service, business ethics and morals.
KEY STRENGTHS:
 Target/Results-Driven  Relationship Building  Business Development
 Key Account
Development/Acquisition
 Solutions Selling &
Promotions
 Sales Team Training/
Supervision
 Client Relationship
Management
 Presentation, Negotiation &
Closing Skills
 Competitive Sales &
Market Analysis
Computer Skills: MS Word, MS Excel, MYOB, QuickBooks & MS Outlook
EMPLOYMENT EXPERIENCE
SENSIS & TSA TELCO GROUP - YELLOW PAGES
Sales Representative – Toowoomba January 2014 - Current
Sales Representative – Sunshine Coast Sept 2010 – May 2012
Team Manager – Toowoomba March 2010 – Sept 2010
Sales Representative – Toowoomba 2005 – 2010
Sales Representative (Toowoomba & Sunshine Coast)
 Sold Sensis Pty Ltd marketing solutions including; Yellow Pages Print & Online directories,
Google SEM, Sensis 1234, SEO,Yellow Mobile, Sensis Websites to new and existing customers
– in response to their advertising needs and budgets
 Managed, nurtured and expanded the client base – continually performed analyses to provide
optimum solutions and beneficial outcomes for customers
 Identified and developed business opportunities and marketing strategies to maximise growth
and profitability – persistence through extensive new business spotting and followed-up on
key clients.
ACHIEVEMENTS:
 Achieved and exceeded sales targets and key performance indicators (KPI’s) EVERY canvass
 One of two team members (Sensis – Sunshine Coast) retained during nation-wide restructure –
due to outstanding performance and excellence in customer service.
 Awarded New Business Champion for the most new business dollars achieved as percent to
target in 2005 and 2009.
 Awarded Overall National Company Sales Champion in 2009.
 Recipient of numerous Customer Satisfaction Awards – for achieving an average rating of 8+
out of 10.

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Jeffrey Mays
Team Manager:
 Supervised, trained and coordinated the activities of up to 8 staff, engaged in selling to current
and perspective customers – focused on product knowledge, respect for the customer and
creatively developed win-win solutions
 Executed and monitored performance indicators (KPIs) and targets; and constantly reviewed
and revised work practices and organisational procedures to achieve optimum results
 Conducted regular staff performance reviews; and spearheaded initiatives and/or programs
to improve employee performance.
DOWNS PROTECTION, Toowoomba
Sales Representative May 2012 – November 2013
 Sold security alarms, CCTV systems, surveillance camera systems, fire protection equipment
and security patrol services; proactively obtaining new customers through cold calling and
maintaining existing client base; and maintaining exemplary customer service
 Identifying and developing business opportunities and marketing strategies to maximise
growth and profitability
 Interpretation and compliance with statutory requirements and industry standards; and
keeping abreast with new products and/or product changes to ensure customers are provided
with accurate advice.
ACHIEVEMENTS:
 Expanded, developed and nurtured client base from zero to 102 clients within 18 months,
delivering results in generating $11,000 sales/month plus $20,000 additional product sales/
month.
JEFFREY’S MOTEL & CARAVAN PARK, Toowoomba 2001 - 2005
Motel Manager
 Managed the day to day operations of 43 room motel and caravan park including:
- Recruited, supervised, trained and coordinated the activities of up to 10 staff
- Analysed sales reports, identified trends to make rational decisions about products, and
stocking and performance levels
- Adhered to health and safety codes for food handling, equipment operation, maintenance
and motel’s physical layout
- Accurately recorded financial transactions; prepared financial reports and submitted to
Head Office; and processed accounts payable and receivable, and staff payroll
 Constantly reviewed and revised work practices and organisational procedures to achieve
optimum results
 Identified and developed business opportunities and marketing strategies to maximise growth
and profitability
 Maintained a high standard of Workplace Health and Safety guidelines, hygiene and
cleanliness.

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Jeffrey Mays
OTHER POSITIONS Prior to 2001
Sales Representative/Office Manager/ Front Desk Clerk – Garden City Wholesalers (now known
as Reward Distribution) 1987 – 2001, 6years as a sales representative.
EDUCATION & TRAINING
Deltra Australia Certificate 11 in Asset Maintenance (Fire Protection Equipment)
St Mary’s College, Toowoomba Senior Certificate
REFEREES
Available upon request