Lorraine Lister has over 10 years of experience in business development and sales management. She has consistently exceeded sales targets and won new clients. Her skills include establishing relationships, providing excellent customer service, and solving problems. She is currently a Business Development Manager at TQ Training where she maintains and increases business with existing accounts and pursues new opportunities.

1. Lorraine Lister
42 Woodhall Drive, Lincoln, Lincolnshire, LN2 2AB
Tel Mobile: 07739 705219 email: lorri8000@hotmail.co.uk
• Successful Business Development Manager through establishing and maintaining strong working
relationships with clients to ensure repeat business
• A highly competent sales person and manager who has achieved all targets set and consistently
won new business
• Over 10 years of experience selling work-based training to major accounts
• Excellent performance against sales targets
• A proven problem solver and team-player
• Excellent communicator with all personnel up to Board level
• Built Key relationships through Networking
,
• Successfully hit sales targets last year
• Provide a high quality customer service to ensure client re-uses the service provided
• Establish and maintain effective working relationships with key peer personnel at all levels
• Won achievement awards for sales performance
2012 – Present Business Development Manager
TQ Training
Maintain and increase margins on existing accounts; formulate and execute new business development.
• Review client business potential and identify new opportunities
• Liaise between Departmental Heads to resolve operational issues
• Formulate key account business plans and ensure efficient execution across all internal platforms
• Conduct market research and formulate strategic business plans
• Successfully won a contract with MOD- Military Provost Guard Services nationally and work across
other areas of MOD/RAF including Whitehall
2007 - 2012 Sales Manager
First4Skills
Generate new business in mid-market and major accounts aimed at all vertical markets
• Exceeded all sales targets on an annual basis
• Negotiated contracts with SME’s and Directors of large corporations
Profile
Experience
Key Achievements

2. • Successfully won new business from competitors
• Built solid relationships with customers resulting in repeat business from 97% of them
• Recruited, developed and motivated sales team
• 1:1 appraisals and development plans
2003 - 2007 Sales Executive
Intec Business College
Generate new business, and account manage existing clients
• Provide a high quality customer service to ensure client re-uses the service provided
• Exceeded all sales targets on an annual basis
• Developed new business across the East Midlands area successfully eg HMP Prisons across the UK,
Interflora, Siemans
PC Skills – RSA Text Processing – Part 1
RSA Word Processing – Part 2
RSA Text Processing II – Part 1
RSA Word Processing II – Part 2
AAT Intermediate
AAT Technician
Management 3
Management Certificate
Key Skills Level 2 in Literacy and Numeracy
Customer Service 3
A1
Training in Sales using tools from Dale Carnegie, Ken Blanchard and Situational Leadership
Available on request
Education
REFERENCES