The document provides a summary of David Alan Shields' contact information, work experience, skills, and education. It details his 20+ years of experience in sales, operations management, and business development roles across various industries. He has a proven track record of consistently exceeding sales targets and growing business. His skills include leadership, relationship building, problem solving, teamwork, and strong communication abilities.

1. Contact
E-mail
david.alan.shields@gmail.com
Phone
260-417-2691
IT and Numeracy
 Proficient in MS office
 SalesForce CRM
 Efficient in analytical and
numerical problem solving
techniques.
Personal Skills
 Entrepreneurial spirit
 Persuasive & articulate
 Relationship development
 Influencing skills
Skills
Leadership
Problem solving
Teamwork
Responsibilities
Organizing
Planning
Management
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DAVID A. SHIELDS
PROFILE
CAREER SPECIFICS
An energetic, motivated and highly dynamic person with strong working skills and a broad
range of hands-on and theoretical experience ranging in many areas. Adept at providing
support and developing new processes through ongoing work, defect resolution and
enhancement solutions. Expert in completing demanding assignments within crucial
timelines. Highly articulate, demonstrating excellent interpersonal skills. Strong management
skills and methodical aptitude with an innate ability in decision-making, coordinating and
synthesizing data.
TSYS MERCHANT SOLUTIONS
Independent Sales Rep - National Sales Channel CURRENTLY
 Closed $21M Resort Property Group
 Currently managing $35M book of business
FIRST DATA MERCHANT SERVICES FORT WAYNE, IN
Senior Account Executive 2005 TO 2011
 Generated $350K in revenue
 Added 400 new relationships
 Maintained over 90% client retention
ARROW PEST CONTROL FORT WAYNE, IN
Branch Sales & Operations Manager 2003 TO 2005
 Doubled branch sales revenue $125K to $275K
 Added 200 new accounts
 #1 Branch in new revenue growth
 Maintained 100% employee retention
 16 direct reports (4 sales reps, 3 outside & 1 inside and 12 service techs)
HOME DEPOT FORT WAYNE, IN
HR - Regional Trainer for New Hires 2001 TO 2003
 Coached and trained over 200 new hires
Department Head—Flooring / Paint / Home Décor
 Maintained 3 departments inventory of $1.8M
 Constantly exceeded each departments sales plan by 15-20% (15 direct reports)
VERIZON YELLOW PAGES FORT WAYNE, IN
Sales Account Executive 2000 TO 2001
 Created two marketing pieces that were used nationally by entire sales force. Management
estimated that the combined pieces helped grow national sales over 3% in new revenue.
 “You’re Pre-Approved” (direct mail piece)
 “The Sales Presentation - One call close!
DIAMOND EXTERIORS (Sears Home Improvement Contractor) FORT WAYNE, IN
In-Home Sales Associate 1996 TO 2000
 #1 Closer of (SGL) self-generated leads at over 85% (Nationally)
 #1 Sales Rep in Entry and Overhead Garage Door sales (Nationally)
 #1 Sales Rep in Gross Profit Margin (Mid-West region)
ADDITIONAL BUSINESS EXPERIENCE
 Licensed Residential Building Contractor (7 direct reports)
 Sales Manager Off-Premise, Olinger Distributing (4 direct reports)
 Managing Partner/President, Premium Wine & Beverage Co. (5 direct reports)
 Outside Sales Rep, National Wine & Spirits
 Store Manager, Color Tile (7 direct reports)
 Field Agent, Farm Bureau Insurance

2. INDIANA WESLEYAN UNIVERSITY, FORT WAYNE, IN
BS – Management & Leadership GPA 3.55
AS – Business GPA 3.54
 Commercial awareness & business acumen.
 Identifying, developing and directing the implementation of sales strategy.
 Identifying profitable new alternative distribution points.
 Ability to learn quickly and drive new messages through customer channels.
 Cultivating the companies’ reputation in the market & with customers & suppliers.
 Involved in planning & organizing the organization’s activities to achieve targets.
 Ability to impact sales through coaching, counselling, and influencing others to accomplish
desired outcomes.
 Researching, developing and executing new product launches.
 Identifying and selling against merchandising plans.
 Ability to influence and set company marketing policy and plans.
 Creating engaging marketing content across multiple platforms.
 Preparing and implementing strategies streamlining existing work-flows in order to
increase efficiency.
 Strong leadership skills in board governance and new business development.
 Comprehensive understanding of financial management principles.
 Provided a stabilizing influence and promoted an excellent environment conducive to
increasing efficiency, enhancing quality and strengthening financial results.
 Proven expert working with merchant clients get and stay compliment (CPI); along with
helping merchants transition to the EMV Smart Chip technology.
 Participated and contributed equally while working in a group for projects at work.
 Understanding the entire project from every group member’s point of view, explaining my
thoughts on the project to the entire group making sure all of them understand it.
 Ability to get on with all levels of people and possess strong relationship building skills.
 Built effective personal relationships and networks within the team, which contributed
towards achieving organizational and team successes.
 Strong organizational, administrative and analytical skills.
 Possessing the financial acumen and commercial flair needed to understand diverse market
and identify potential opportunities and new clients.
 Improving margins and maintaining a high quality service to clients.
 Able to develop, coordinate, delegate and plan work activities.
 Articulate and well presented.
 Quick learner, possess a broad range of experience, highly motivated, and have the ability
to work in structured and unstructured environments and initiating career awareness and
self-monitoring on my overall progress.
Communication
Dealing professionally with a wide
range of people including senior
management, executives, etc.
Employed appropriate and often
innovative solutions to increase
communication while using time
efficiently to track progress and
meet goals.
Fluency in written and spoken
English.
Expertise
 Forward planning
 Project management
 Driving performance
 Spotting business
opportunities
 Implementing plans
 Proficient communicator
 Sales
 Marketing
 Client development
 Brand marketing
 Sales presentations
 B2B and B2C
 Competitor analysis
 Market intelligence
 Customer Focus
Interest
Keeping up-to-date with the
technological developments in
sales, management, CRM and
various other fields.
Reference Available on
Request
LEADERSHIP, PROBLEM SOLVING & RESPONSIBILITY
TEAM-WORK
ORGANIZING, PLANNING & MANAGEMENT
EDUCATION