Digital employee experience: heart of the digital workplace (Denmark, Feb 2018)James Robertson
DENMARK, FEB 2018: Digital employee experience (#DEX) puts the employee at the center of efforts to make the business work better, and to deliver great customer service. (Presentation by James Robertson at IntraTeam Event, Copenhagen, February 2018)
Taking the fastest journey to the digital workplaceJames Robertson
The future of the digital workplace is uncertain, with many technologies in play. This presentation introduces the Digital Workplace Radar, and outlines how to take the fastest journey to the future vision. (Keynote by James Robertson at the Congres Intranet 2016 in Utrecht.)
Taking the fastest journey to the digital workplace (Sydney version)James Robertson
Closing keynote presented by James Robertson at Intranets2016, Sydney, June 2016. Shares the Digital Workplace Radar, and explores how it can be for team planning.
Digital Employee Experience from Start-Up to Scale-UpRebecca Jackson
Rapid growth at NEXTDC meant that the few small digital workplace solutions that were in place were no longer suitable. Taking a green-fields view they have been building a holistic digital workplace centred around employee experience.
This presentation covers the different aspects of NEXTDC’s digital workplace built around Office 365 including Yammer, SharePoint, Intranet and Skype for Business.
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
In this presentation I will take you through:
• The characteristics of the Modern Workplace
• What employees are looking for when using digital tools
• Four trends that is shaping the future of collaboration
• (Hopefully) A few new perspectives on new ways of working
Put employee experience at the heart of the digital workplaceJames Robertson
While we're delivering better enterprise solutions to staff, they're still not happy or engaged. The key to a great outcome is to focus on employee experience, as the keystone for the wider digital workplace.
Digital employee experience: heart of the digital workplace (Denmark, Feb 2018)James Robertson
DENMARK, FEB 2018: Digital employee experience (#DEX) puts the employee at the center of efforts to make the business work better, and to deliver great customer service. (Presentation by James Robertson at IntraTeam Event, Copenhagen, February 2018)
Taking the fastest journey to the digital workplaceJames Robertson
The future of the digital workplace is uncertain, with many technologies in play. This presentation introduces the Digital Workplace Radar, and outlines how to take the fastest journey to the future vision. (Keynote by James Robertson at the Congres Intranet 2016 in Utrecht.)
Taking the fastest journey to the digital workplace (Sydney version)James Robertson
Closing keynote presented by James Robertson at Intranets2016, Sydney, June 2016. Shares the Digital Workplace Radar, and explores how it can be for team planning.
Digital Employee Experience from Start-Up to Scale-UpRebecca Jackson
Rapid growth at NEXTDC meant that the few small digital workplace solutions that were in place were no longer suitable. Taking a green-fields view they have been building a holistic digital workplace centred around employee experience.
This presentation covers the different aspects of NEXTDC’s digital workplace built around Office 365 including Yammer, SharePoint, Intranet and Skype for Business.
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
In this presentation I will take you through:
• The characteristics of the Modern Workplace
• What employees are looking for when using digital tools
• Four trends that is shaping the future of collaboration
• (Hopefully) A few new perspectives on new ways of working
Put employee experience at the heart of the digital workplaceJames Robertson
While we're delivering better enterprise solutions to staff, they're still not happy or engaged. The key to a great outcome is to focus on employee experience, as the keystone for the wider digital workplace.
Modern intranets are delivering more capabilities than ever before, on the road towards great digital workplaces and digital employee experiences. (Keynote presented by James Robertson at Intranet Italia Day in Milan, October 2018)
From intranets to digital employee experience (March 2019)James Robertson
Modern intranets still play an important role in organisations, but they now sit within the broader digital workplace. Leading firms are now focusing on digital employee experience (DEX), as the next step in their journey. (Keynote presentation by James Robertson at the Entopic Intranet & Digital Workplace Congres in Utrecht, March 2019)
Presented at Interaction Intranet conference. London September 2015.
Sam Marshall ClearBox Consulting.
Digital Workplaces should be driven by an employee-centred view. Here I present a manifesto for what typical matters to them, arguing that the technology to serve these needs over time will evolve, but the needs themselves are more enduring.
Driving the Digital Workplace with Office 365Bill Ryan
Organizations are moving to Microsoft Office 365 at unprecedented speed making the platform Microsoft’s most successful product in it’s history. Many organizations use Office 365 for Exchange but have little expertise in understanding how to utilize the collaboration features of the platform. Companies struggle to understand how to deploy and use SharePoint, Lync, and Yammer as these features often go unused:
- SharePoint is often used simply as a document store
- There is little focus on integrating the Office 365 components into a cohesive solution
- Organizations lack the knowledge in how to put it all together to drive the Digital Workplace
How to deliver a great digital workplace with a team of oneJames Robertson
Great digital workplaces are already being delivered by organisations. Yet the reality for most teams -- of one -- is that it's hard to know how to make it happen. To succeed: have a vision, create a strategy and constantly deliver. Presentation by James Robertson at Interactions 2016 in London.
From Intranets to the Digital Workplace - how far have we really come so far?Stephan Schillerwein
Short presentation at the Worldwide Intranet Challenge Event in Zurich (30.09.2013) talking about some of the reasons why the progress in regard to the Digital Workplace is still very small in most organisation
During this session we will discuss how the new digital workplace can embrace new technologies from Microsoft Teams through to AI and Extended Reality. During this presentation we will discuss how these new technologies can enhance and support the "new way of working'.
Design thinking provides a powerful toolbox for delivering a digital workplace that is frictionless and productive for the whole workforce. (Presentation by James Robertson at Congres Intranet 2016, in Utrecht, the Netherlands)
The digital workplace encompasses a broad range of applications and mode of communication. Here are 6 broad points on the trends surrounding the digital workplace.
Avanade digital workplace keynote microsoft recoder london 2015Andy Hutchins
Presentation from the Microsoft Recoder 2015 event in London summarising business value and deployment considerations for a digital workplace on Microsoft cloud technologies.
Today’s growth in technological capabilities, exponential increase in computing power available to both consumers and enterprises, and almost ubiquitous Internet connectivity among other digital advances is changing the way employees and enterprises work.
Organizations are benefiting from the increased digitization of the workplace through increased productivity, cost savings, a more mobile and agile workforce, and generally increased flexibility and adaptability in an ever increasingly complex marketplace. Enterprises are collaborating more globally, and with more diverse and global staff. Employees can now work all over the world, from the jungle to the arctic, as long as they have reliable Internet.
While this has been a boom for employers, it has also changed the power balance in the employer-employee relationship, often more towards the employee. The ability to work from anywhere and stay connected through smart phones, tablets, and other mobile devices has enabled employees to stay connected and collaborate with peers and stay on top of digital trends more readily than the organizations they work for.
This new digital workplace also creates its own challenges, including security, developing a new kind of digital etiquette to expectations for employees, and the tendency for building expectation of always being “on,” causing burnout and often leading to retention problems. Integrating digital technologies into the workplace can not only wreak havoc on the productivity of workers, but it also creates its own distinct culture, impacting the previous work culture and the general work experience. These changes will challenge the workplace by forcing both executives and employees to adapt the way they interact with each other and the technologies that enable their work.
Companies must be proactive in creating new systems and policies, and re-interpreting their corporate culture around digital in the workplace, or they risk losing clients, productivity, and employees.
Elizabeth Marsh (DWG) and Kate Simmons ( Allen & Overy) present their view and experiences on the shift from intranet management to digital workplace leadership. This is a presentation from the Intranet Now (un)conference in Seoptember 2014, London.
The Very Best Intranets & Digital Workplace from the 2016 Intranet Global ForumPrescient Digital Media
The Very Best Intranets & Digital Workplace from the 2016 Digital Workplace and Intranet Global Forum Conference, Oct. 19 - 20, 2016, webinar presentation by Toby Ward & Michael Rudnick, Prescient Digital Media
How Focus on Digital Employee Experience (DEX) Improves Digital Workplace Ado...Christiaan Lustig
What is most important when implementing and optimising an intranet or digital workplace? How do you make sure, as a project group, intranet manager or owner, that you’re doing the right things… and doing things right? How do you get all stakeholders in your organisation on the same page? And which practical guidelines are there to improve content, adoption, and business processes?
I talked about how a shared focus on the digital employee experience (DEX) helps Comms, IT, HR, business teams, and potential partners to create a strategy and roadmap for the digital workplace. About how you then shape it in such a way that colleagues can work and collaborate more efficiently and effectively, and spend their time and attention with customers, citizens, tenants, students, guests, and so on. With better service and happier employees as results.
The model that I use, combines multiple perspectives on digital employee experience, and encompasses various ‘tracks’ for a DEX approach. These include UX, content, technology, adoption, and governance. For each of these tracks, Christiaan shares practical examples from Dutch and Belgian (international) organisations, and advise that you can get started with right away.
Intranet and digital workplace analytics and success metricsDorje McKinnon
This presentation was given at the Digital Workplace conference 2016 in Auckland New Zealand. It outlines my digital analytics maturity model. This model was developed from the intranet analytics report I authored in July 2016. It is the synthesis of my interviews with digital workplace and intranet professionals and work done by Avinash Kaushik on how to add value to analytics.
This presentation also looks at intranet analytics tools researched for the analytics report and where they sit within my analytics maturity framework.
Modern intranets are delivering more capabilities than ever before, on the road towards great digital workplaces and digital employee experiences. (Keynote presented by James Robertson at Intranet Italia Day in Milan, October 2018)
From intranets to digital employee experience (March 2019)James Robertson
Modern intranets still play an important role in organisations, but they now sit within the broader digital workplace. Leading firms are now focusing on digital employee experience (DEX), as the next step in their journey. (Keynote presentation by James Robertson at the Entopic Intranet & Digital Workplace Congres in Utrecht, March 2019)
Presented at Interaction Intranet conference. London September 2015.
Sam Marshall ClearBox Consulting.
Digital Workplaces should be driven by an employee-centred view. Here I present a manifesto for what typical matters to them, arguing that the technology to serve these needs over time will evolve, but the needs themselves are more enduring.
Driving the Digital Workplace with Office 365Bill Ryan
Organizations are moving to Microsoft Office 365 at unprecedented speed making the platform Microsoft’s most successful product in it’s history. Many organizations use Office 365 for Exchange but have little expertise in understanding how to utilize the collaboration features of the platform. Companies struggle to understand how to deploy and use SharePoint, Lync, and Yammer as these features often go unused:
- SharePoint is often used simply as a document store
- There is little focus on integrating the Office 365 components into a cohesive solution
- Organizations lack the knowledge in how to put it all together to drive the Digital Workplace
How to deliver a great digital workplace with a team of oneJames Robertson
Great digital workplaces are already being delivered by organisations. Yet the reality for most teams -- of one -- is that it's hard to know how to make it happen. To succeed: have a vision, create a strategy and constantly deliver. Presentation by James Robertson at Interactions 2016 in London.
From Intranets to the Digital Workplace - how far have we really come so far?Stephan Schillerwein
Short presentation at the Worldwide Intranet Challenge Event in Zurich (30.09.2013) talking about some of the reasons why the progress in regard to the Digital Workplace is still very small in most organisation
During this session we will discuss how the new digital workplace can embrace new technologies from Microsoft Teams through to AI and Extended Reality. During this presentation we will discuss how these new technologies can enhance and support the "new way of working'.
Design thinking provides a powerful toolbox for delivering a digital workplace that is frictionless and productive for the whole workforce. (Presentation by James Robertson at Congres Intranet 2016, in Utrecht, the Netherlands)
The digital workplace encompasses a broad range of applications and mode of communication. Here are 6 broad points on the trends surrounding the digital workplace.
Avanade digital workplace keynote microsoft recoder london 2015Andy Hutchins
Presentation from the Microsoft Recoder 2015 event in London summarising business value and deployment considerations for a digital workplace on Microsoft cloud technologies.
Today’s growth in technological capabilities, exponential increase in computing power available to both consumers and enterprises, and almost ubiquitous Internet connectivity among other digital advances is changing the way employees and enterprises work.
Organizations are benefiting from the increased digitization of the workplace through increased productivity, cost savings, a more mobile and agile workforce, and generally increased flexibility and adaptability in an ever increasingly complex marketplace. Enterprises are collaborating more globally, and with more diverse and global staff. Employees can now work all over the world, from the jungle to the arctic, as long as they have reliable Internet.
While this has been a boom for employers, it has also changed the power balance in the employer-employee relationship, often more towards the employee. The ability to work from anywhere and stay connected through smart phones, tablets, and other mobile devices has enabled employees to stay connected and collaborate with peers and stay on top of digital trends more readily than the organizations they work for.
This new digital workplace also creates its own challenges, including security, developing a new kind of digital etiquette to expectations for employees, and the tendency for building expectation of always being “on,” causing burnout and often leading to retention problems. Integrating digital technologies into the workplace can not only wreak havoc on the productivity of workers, but it also creates its own distinct culture, impacting the previous work culture and the general work experience. These changes will challenge the workplace by forcing both executives and employees to adapt the way they interact with each other and the technologies that enable their work.
Companies must be proactive in creating new systems and policies, and re-interpreting their corporate culture around digital in the workplace, or they risk losing clients, productivity, and employees.
Elizabeth Marsh (DWG) and Kate Simmons ( Allen & Overy) present their view and experiences on the shift from intranet management to digital workplace leadership. This is a presentation from the Intranet Now (un)conference in Seoptember 2014, London.
The Very Best Intranets & Digital Workplace from the 2016 Intranet Global ForumPrescient Digital Media
The Very Best Intranets & Digital Workplace from the 2016 Digital Workplace and Intranet Global Forum Conference, Oct. 19 - 20, 2016, webinar presentation by Toby Ward & Michael Rudnick, Prescient Digital Media
How Focus on Digital Employee Experience (DEX) Improves Digital Workplace Ado...Christiaan Lustig
What is most important when implementing and optimising an intranet or digital workplace? How do you make sure, as a project group, intranet manager or owner, that you’re doing the right things… and doing things right? How do you get all stakeholders in your organisation on the same page? And which practical guidelines are there to improve content, adoption, and business processes?
I talked about how a shared focus on the digital employee experience (DEX) helps Comms, IT, HR, business teams, and potential partners to create a strategy and roadmap for the digital workplace. About how you then shape it in such a way that colleagues can work and collaborate more efficiently and effectively, and spend their time and attention with customers, citizens, tenants, students, guests, and so on. With better service and happier employees as results.
The model that I use, combines multiple perspectives on digital employee experience, and encompasses various ‘tracks’ for a DEX approach. These include UX, content, technology, adoption, and governance. For each of these tracks, Christiaan shares practical examples from Dutch and Belgian (international) organisations, and advise that you can get started with right away.
Intranet and digital workplace analytics and success metricsDorje McKinnon
This presentation was given at the Digital Workplace conference 2016 in Auckland New Zealand. It outlines my digital analytics maturity model. This model was developed from the intranet analytics report I authored in July 2016. It is the synthesis of my interviews with digital workplace and intranet professionals and work done by Avinash Kaushik on how to add value to analytics.
This presentation also looks at intranet analytics tools researched for the analytics report and where they sit within my analytics maturity framework.
IBM Digital Workplace Hub with IBM Connections & TIMETOACT's XCC - Web Conten...TIMETOACT GROUP
This presentation is an overview of the problems of traditional intranets that use different platforms for communication, collaboration and applications and shows what an deeply integrated Intranet on the basis of IBM Connections & XCC - Web Content & Custom Apps Extension could look like.
Digital Workplace Solution by Lizard Soft Rita Podkova
It's well-known that modern Digital Workplace is an indispensable system for every large company. Such intranet solutions can be extremely efficient and useful for big enterprises.
We'd like to show you how many benefits your business will get while using Digital Workplace by Lizard Soft. Find out its strategy, key advantages and what exactly issues you will solve. LS Intranet is a really valuable instrument for any business.
For more detailed information please refer to http://www.ls-intranet.net/
Intranet & Digital Workplace Gold Dust (by Infocentric)Philipp Rosenthal
Key learnings of 5 years in the field of intranet and digital workplace. Assembled by Philipp Rosenthal and Richard Gledhill, both Principals at Infocentric in Switzerland
Presentación del Webinar con las fases de gestión del cambio y tecnología necesarias para crear un entorno de trabajo digital conectado sobre Social Business.
Disruptive digital workplace: 3 approachesJane McConnell
The digital workplace disrupts enterprises. It challenges traditional ways of doing things. This presentation offers 3 approaches to defining your strategy towards the "digital workplace mode".
19 Jonathan Phillips - The future of work and the digital workplace - Intrane...Intranet Now
Jonathan Phillips of Coca-Cola Enterprises talks about the future of work and the digital workplace at Intranet Now, the first and only independent intranet conference in the UK.
2 Elizabeth Marsh and Kate Simmons - Becoming a digital workplace leader - In...Intranet Now
Elizabeth Marsh of the Digital Workplace Group and Kate Simmons of Allen & Overy talk about the the shift from intranet manager to digital workplace leader at Intranet Now, the first and only independent intranet conference in the UK.
Intergen's newsletter, Smarts, now available for online reading.
Intergen provides information technology solutions across Australia, New Zealand and the world based exclusively on Microsoft’s tools and technologies.
Intergen's newsletter, Smarts, now available for online reading.
Intergen provides information technology solutions across Australia, New Zealand and the world based exclusively on Microsoft’s tools and technologies.
Connecting Software creates synchronization and integration solutions and innovates in the area of the Industrial Internet of Things. The Connect Bridge platform with 100+ prebuilt connectors allows to solve biggest synchronization challenges and learn to become an integration expert within only three hours.
The team of Connecting Software is a multicultural and multilingual community which shares two major values: top quality of our products and ultimate care for customers.
Ge ta closer look at Connecting Software, and you will meet kind enthusiastic people and devoted caretakers of your IT business needs.
Intergen's newsletter, Smarts, now available for online reading.
Intergen provides information technology solutions across Australia, New Zealand and the world based exclusively on Microsoft’s tools and technologies.
We are FYB Romania, a dynamic IT Services Company established in 2003, headquartered in Bucharest, Romania. We have grown into a complete IT solutions provider, serving a multitude of clients from around the world, from small businesses to big corporations and entrepreneurial start-ups.
A simple demonstration about digital transformation; the concept of cloud computing and how the Microsoft 365 framework epitomizes its principle and practice.
In the wake of technological advancements and a shifting global landscape, the concept of a home office business has evolved into something more profound—the ultimate fusion of digital innovation and entrepreneurial spirit. As we delve into the intricacies of this transformative phenomenon, it becomes evident that the traditional boundaries of work and home have blurred, giving rise to a new era of limitless possibilities and unprecedented connectivity.
Nexys' vision for delievering digital solutions to businesses: By building highly customised web applications we aim to boost productivity and enhance customer and market insights.
Freedom Communications & Microsoft hosted the Future of Communcations and Collaboration for Businesses at the House of Commons on 28th November 2013. This powerpoint includes slides from all speakers:
Chris Luff, Director, Freedom
Steve Tassell, Enterprise Social Lead, Microsoft
Greig Valentine, Head of Solution Consultancy, Freedom
Andrew McManus, CIO, National Exhibition Centre
Pat Botting, Managing Director, Freedom
Gec workshop corporate entrepreneurship march 2015 stefano mizioStefano Mizio
Established firms and Startups: the corporate entrepreneur’role. - Global Entrepreneurship Congress Milan 2015.
Startups, whether inside or outside corporation, require different set of management approaches than a mature business. How can managers apply new practices, emerging from the statup world, inside established companies for managing innovation projects leveraging internal capabilities? What are the main obstacles? How to overcome the corporate immune system? What are the main enablers to foster an innovation initiative? How are their companies’ environments hospitable to the work of corporate entrepreneurs? The panelists discussed real cases of how corporate entrepreneurs are able to connect people, resources, ideas and act as startupper.
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Intranet & Digital Workplace Transformation
1. Intranet & Digital Workplace Transformation
Aligning your internal forces to make things happen
Thomas Maeder
Head of Communication & Collaboration Experience
Swisscom AG
Intranet & Digital Workplace
J. Boye 2014
04.-06.11.2014, Aarhus
2.
3. As Switzerland’s leading telecom provider, we are a trustworthy
companion in the digital world. Our aim is to inspire our customers with
the best network, superb offers and outstanding service.
5. We continuously add applications
to our business and private life
…and are still not happy like this guy ;-) 5
business private
6. We regularly hear about new
Intranet & Digital Workplace trends 6
Intranet 1.0, 2.0, 3.0
Social Software
Social Intranet
Mobile Enterprise
Digital Communications
Enterprise 2.0
Employee Portal
Social Collaboration
Enterprise Social Network
Cloud Workplace (SaaS, PaaS, IaaS)
Digital Workplace
11. …but there are some generic
needs & use cases
Application
A
B
E
C
D
my typical
working day
11
12. The generic needs & use cases
are the current scope for Swisscom’s Digital Workplace
Application
A
B
E
C
D
my typical
working day
12
Information Communication
Collaboration Employee Services
Identity/BrandIdentity/Brand
CultureCulture
InnovationInnovation
ProductivityProductivity
13. Swisscom Intranet 3.0
≈ Digital Workplace 1.0
Communication
Employee
Services
Social Layer
Rich Profile
Metadata
Information
integrated user experience
any device & any where
learnlearn
shareshare
followfollow
discussdiscuss
workwork
collaboratecollaborate
connectconnect
createcreate
……
Find, Ask & Discover
Collaboration
findfind
13
The purpose of Swisscom’s Digital Workplace
is to deliver the user experience to meet
the current generic needs & use cases
14. Other resources for defining the scope &
purpose of your Digital Workplace 14
17. 17
Communicate the vision for
the scope & purpose of your
Digital Workplace
the Swisscom Digital
Workplace is…
“your indispensable
digital buddy for the
working day”
29. Thank you!
Thomas Maeder
Head of Communication & Collaboration Experience
Mobile + 41 79 688 08 71
thomas.maeder@swisscom.com
LinkedIn: http://ch.linkedin.com/in/maeder/en
XING: http://www.xing.com/profile/Thomas_Maeder
Swisscom AG
Group Communications & Responsibility
Alte Tiefenaustrasse 6
3048 Worblaufen - Switzerland
www.swisscom.ch
29