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PEOPLE–PORTALS–PROCESS
The future of the Digital Workplace
Present ed b y
Ja mes Milne
G ra eme Lo d g e
Na t ha n Pea rce
PEOPLE–PORTALS–PROCESS
Myriad Technologies
Strategic Technology Partner
• Digital Transformation
• Enterprise Information Management
• Business Process Automation
• Microsoft Platforms – SharePoint, Azure, Office 365, CRM
• Intranets, eDRMS and Collaboration Solutions​
• Managed Services
PEOPLE–PORTALS–PROCESS
Session Overview
TEAMS AI VR / AR DOCUMENTS
PEOPLE–PORTALS–PROCESS
Current Challenges
Working in Isolation aka the new “normal”
Lock down limits international & domestic travel
Remote working / Border shutdowns
Managing the sheer volume of content
New types of content
Stand downs & Cost Cutting / Need for Automation
PEOPLE–PORTALS–PROCESS
TEAMS
PEOPLE–PORTALS–PROCESS
“Isn’t teams just the new Skype?”
PEOPLE–PORTALS–PROCESS
Teams Rapid Adoption
• Daily Meetings surpassed 75Million daily active users in April
• 200Million Daily Meeting Participants
• 4.1 Billion Daily Minutes
• Surpassed Zoom in June growing 894% from Feb to June
• Teams Habits developed during Covid have enabled the regions
• New Features
PEOPLE–PORTALS–PROCESS
Recent and Upcoming Features
Meetings/Experience
Spotlight Mode
Together Mode
Large Gallery View
Dynamic Stage
Call Merge – including PSTN
Pop out chat and meetings
Meeting Notes
Live Captions
Live Transcript
Live Reactions
Video Filters
Apps/Automation
Shifts
Lists
Tasks
Increased Power Platform integration
Templates
Reflect – Polling app
Whiteboard – Content Camera
PEOPLE–PORTALS–PROCESS
New Lists
• Create lists of things right inside Teams
PEOPLE–PORTALS–PROCESS
Together Mode
Dynamic Stage
PEOPLE–PORTALS–PROCESS
Collaborating at the Edge
PEOPLE–PORTALS–PROCESS
MS Teams on RealWear (HMT)
PEOPLE–PORTALS–PROCESS
TEAMS COLLABORATION ON PROCESSES
PEOPLE–PORTALS–PROCESS
Incident Reporting from Mobile App via Bot
PEOPLE–PORTALS–PROCESS
Teams Collaborating on Processes
PEOPLE–PORTALS–PROCESS
PEOPLE–PORTALS–PROCESS
AI IN THE WORKPLACE
PEOPLE–PORTALS–PROCESS
Managing Business Data
• Azure is Storage is cheap
• Sorting the “piles of files” for us
• Structure?
• Organise?
• Taxonomies?
• Organisation / Department / Unit
• Projects vs Suppliers vs Customers
• Functional
AI
PEOPLE–PORTALS–PROCESS
34,000 Files released as a batch (11 Feet tall)
4 Batches were released in total
>136,000 Documents
• Hand written
• Scanned documents
• Photos
• Multiple languages
JFK Files
PEOPLE–PORTALS–PROCESS
Azure Cognitive Search
PEOPLE–PORTALS–PROCESS
Case Study:
Lessons Learned
Over 20 years of Lessons Learned
Scanned Documents & Photos
Goal:
Identify reoccurring themes
before their next mission
PEOPLE–PORTALS–PROCESS
PROJECT CORTEX
PEOPLE–PORTALS–PROCESS
What is Corporate Knowledge?
Professional
• Reference Material, Manuals
• White Papers, Documentation
• Communities of Practice/Interest
Company
• Org Structure, Business Activities
• Processes, Participants
Individual
• Status, Position, Role, Memberships
• SME, Know how, Participant
Project / Ad-hoc
• Definition, Business Activities
• History, Results, Achievements
Corporate Knowledge
PEOPLE–PORTALS–PROCESS
Knowledge Management in Microsoft 365
• Create and share knowledge with your audience
• Microsoft Stream & integrations with Yammer, Teams
• SharePoint sites & SharePoint spaces
• Build communities, share experience, get answers, crowdsource ideas
• Yammer & integrations in SharePoint, Teams & Outlook
• Find content, experts, insights & answers
• Microsoft Search and intelligent discovery & recommendation experiences
• Deliver knowledge in the apps you use every day
• Project Cortex
• And more…
• Learning
• Workplace Analytics
• Power Platform
• Advanced Compliance
PEOPLE–PORTALS–PROCESS
Project Cortex
Your knowledge network in Microsoft 365
Automatically connect
and organize knowledge
Connect, manage and protect
your content
Empower people with just-in-
time knowledge
PEOPLE–PORTALS–PROCESS
Project Cortex Architecture
Where end users discover knowledge
Connected repositories
Azure, LinkedIn, Legacy
systems, and more…
Capture engines
Auto-classification
Microsoft 365
Including security
and compliance
How end users
process new
content
Microsoft Search
Where end users discover connections
Microsoft Graph AI
Where Project Cortex makes connections
Topic pages Knowledge center Content centerTopic cards
Where Project Cortex gets data
AI Builder
Auto-classification
Machine teaching
Office 365
Project Cortex
PEOPLE–PORTALS–PROCESS
Better together: People + AI
New AI services and capabilities to make it easier to build content understanding and
classification apps directly into the content management flow
Automated
object detection
Forms processing
File classification and
entity extraction
Manual
for photos, scanned files,
receipts, business cards
for forms, claims,
applications, invoices
Customize for your
org’s forms
Taught by your
subject matter experts
for contracts, proposals,
manuals, resumes
Smart, right out of the box
PEOPLE–PORTALS–PROCESS
Measure and improve use
of metadata
Analytics to assess effectiveness of
taxonomy and enterprise content
types
Recommending insights and
actions, to maximize managed
metadata ROI.
Monitor
PEOPLE–PORTALS–PROCESS
Evaluate business
process efficiency
Measure time and cost
savings generated by
automatic processing of
content.
ROI Reporting
PEOPLE–PORTALS–PROCESS
EXTENDING REALITY
PEOPLE–PORTALS–PROCESS
Extended
Reality
xR in the workplace:
AR
VR
PEOPLE–PORTALS–PROCESS
Hololens 2 (HMD)
• Increased Field of View
• Improved control
• 10 Finger Detection
• Hologram interactions
• Better weight distribution
• OEM Integration
PEOPLE–PORTALS–PROCESS
TaqTile
PEOPLE–PORTALS–PROCESS
Oculus Quest
Easy to setup
Wireless
Portable
Benefits
PEOPLE–PORTALS–PROCESS
F1 Demo of SharePoint Spaces
PEOPLE–PORTALS–PROCESS
Summary
TEAMS AI VR / AR DOCUMENTS
PEOPLE–PORTALS–PROCESS
Call to action
• Migrate to Office 365 today
• Start using the new Teams Features
• Start looking to see how AI can help you today
• Run a Pilot

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