In my profession I encounter a lot of stories, opinions, statements, experiences, and general “bla bla bla” about different eCommerce software. Some are taken from a completely objective point of view, others are not. This makes it difficult to find the right eCommerce software that’s most suitable for your business. Ultimately, you must make a choice. In this article you’ll find an eCommerce software comparison between the most dominant eCommerce software vendors in the market for eCommerce platforms that handle significant volumes: • Oracle’s ATG • IBM’s WebSphere • Ebay’s Magento Enterprise • Intershop • Demandware • Hybris

1. In the next few slides a comparison is made between a few (leading)
eCommerce software vendors. The slides will show general information
about the software vendors, what kind of business and volumes suits the
solution, on what native features the software performs best (five stars is
the highest ranking), and finally which merchants make use of the
solution.
All information is received from either the software vendor company
itself, the feedback from their clients, or other published eCommerce
software comparison documentation.
The eCommerce software comparison is intended only for informational purposes and we cannot accept any responsibility where any
software you select subsequently proves to be unsuitable. For questions and/or remarks please contact me by email at
s.manus@ism.nl, or by phone at 00316-17268434.
eCommerce Software comparison

3. Belongs to : Oracle
No. of employees : +/- 115.000
Reveneu : 40+ billion over 2012
Technology : Java
Licence : from +/- $400.000 (one time)
Database : Oracle, MySQL
1st release : 1998
Build budget : from $ 1.000.000
Min. online revenue : from $ 50.000.000
Time To Market : 6 to 18 months
Merchants : TOP 500 department stores, retailers, brands

4. Marketing features :     
Performance :     
Scalability :     
B2C features :     
CMS :    
Mobile solutions :    
Native PIM :    
Interfacing :   
X-channel :   
Native OMS :   
Complexity :  
Native B2B :  
Ecosystem :  

5. eCommerce Software

6. Belongs to : IBM
No. of employees : +/- 435.000
Revenue : 100+ billion over 2012
Technology : Java
License costs : not known
Database : DB2, Oracle, Apache, Derby
1st release : 1996
Build budget : not known (expect to be over $1 million)
Min. online revenue : $ 50.000.000
Time To Market : 6 to 12 months
Merchants : TOP 500 department stores, retailers, brands, B2B

7. Marketing features :     
Scalability :     
Performance :     
B2C features :     
Mobile solutions :     
Native OMS :     
X-channel :     
Native B2B :     
Native PIM :    
Interfacing :    
Ecosystem :   
CMS :   
Complexitity :  

9. Belongs to : Demandware
No. of employees : +/- 250
Revenue : 80 million over 2012
Technology : Java
License costs : N/A (“pay as you grow”)
Database : Oracle
1st release : 2005
Build budget : v.a. € 250.000 eenmalig / 2 - 4% revenue share
Min. online revenue : € 20.000.000
Time To Market : 6 to 12 months
Merchants : Department stores, retailers, brands

10. Marketing features :     
Schaalbaarheid :     
B2C features :     
Interfacing :     
Native OMS :     
Native PIM :     
Performance :    
Mobile solutions :    
X-channel :    
Native PIM :    
Ecosystem :   
Native B2B :   
CMS :   
Complexity :   

12. Belongs to : Intershop / eBay inc.
No. of employees : +/- 530
Revenue : 50+ million over 2012
Technology : Java
License costs : from +/- € 50.000 one time
Database : Oracle
1st release : 1992
Build budget : from € 400.000
Min. online revenue : € 20.000.000
Time To Market : 6 tot 12 months
Merchants : Department stores, retailers, brands, B2B

13. Scalability :     
Performance :     
Native B2B :     
Native OMS :    
Native PIM :    
Complexity :    
B2C features :   
Interfacing :   
X-channel :   
CMS :   
Marketing features :   
Mobile solutions :  
Ecosystem :  

15. Belongs to : SAP
No. of employees : +/- 58.000
Revenue : 21+ billion over 2012
Technology : Java
License costs : from € 150.000 one time
Database : Oracle, SQL Server, MySQL
1st release : 2002
Build budget : from € 500.000
Min. online revenue : € 20.000.000
Time To Market : 6 to 12 months
Merchants : Department stores, retailers, brands

16. Scalability :     
Performance :     
Native PIM :     
Interfacing :     
X-channel :     
Native B2B :    
Native OMS :    
B2C features :    
Mobile solutions :    
CMS :   
Marketing features :   
Complexity :  
Ecosystem : 

18. Belongs to : eBay inc.
No. of employees : +/- 400
Revenue : +/- 60 million over 2012 (estimated)
Technology : PHP (open source)
Licente costs : $ 15.500 p/y
Database : MySQL, Oracle
1st release : 2008
Build budget : from € 75.000
Min. online revenue : € 2.000.000
Time To Market : 3 to 6 months
Merchants : Department stores, retailers, brands

19. Marketing features :     
Ecosystem :     
B2C features :     
Scalability :    
Performance :    
Interfacing :    
Mobile solutions :   
Complexity :   
CMS :   
Native PIM :  
X-channel :  
Native B2B : 
Native OMS : 

20. eCommerce Software

21. Belongs to : ISM eCompany
No. of employees : 30
Revenue : 2.5 million over 2013 (expected)
Technology : .NET
License costs : from € 14.500 one-time
Database : NAV, AX, MySQL
1st release : 2008
Build budget : from € 7.000
Min. online revenue : -
Time To Market : 7 days tot 6 months
Merchants : B2B, wholesale, retail

22. Native B2B :     
Complexity :     
Interfacing :     
Performance :    
Mobile solutions :    
Scalability :   
X-channel :  
CMS :  
Marketing features :  
Ecosystem :  
B2C features :  
Native PIM : 
Native OMS : 

24. Marketing features :
Ecosystem :
Scalability :
Performance :
Interfacing :
Native B2B :
B2C features :
Mobile solutions :
Complexity : -
Native PIM :
X-channel :
CMS : -
Native OMS :
Platforms with five stars:

25. Low
High
Features
and
Flexibility
Licenses Licenses Licenses
$0 to $10K $100K to $250K $500K to $1M

26. Turnover
expected
Build budget*
Run budget**
0 – 2 M€ 2 – 20 M€ 20 – 200 M€ >200 M€
7 – 20k€ 20 – 50k€ 50 – 300k€ 0.3 – 2M€ 2 – 5M€ >5M€
5 k€< 10 – 30k€ 30 – 200k€ 0.2 – 1M€ 1 – 2M€ >2M€
*Budget includes licenses (when needed) and developments/integration
**Budget includes licenses/maintenance fees, site enhancements and hosting.