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International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 04 Issue: 07 | July -2017 www.irjet.net p-ISSN: 2395-0072
© 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1645
A Survey on Student’s Academic Experiences Using Social Media Data
Sushmita Kumari1, Sonal Rai 2, Dr.Shiv Kumar3
M.Tech Scholar, Department of CSE, Lakshmi Narain College of Technology & Excellence, Bhopal (M.P), India1
Assistant Professor, Department of CSE, Lakshmi Narain College of Technology & Excellence,
Bhopal (M.P), India2
Professor & Head, Department of CSE, Lakshmi Narain College of Technology & Excellence,
Bhopal (M.P), India3
-----------------------------------------------------------------------***--------------------------------------------------------------------------
Abstract: Student’s social media behaviour reveals about
their day-to-day life. Students post their experiences on
social networking sites be it personal or academic. Analysis
of these posts, however, is not an easy task. Pure manual
analysis is not fruitful as data increases at a rapid rate.
There is a workflow developed by the survey topic that
assimilates the qualitative analysis and data mining
techniques. The focus is primarily on engineering students’
posts so their problems can be analyzed. This uses the
approach of multi-label classification, which is due to
building of categories among students’ problems-heavy
study load, sleep deprivation, lack of social engagement, etc.
This enables social media to shed light on students’ academic
experiences.
Keyword: Education, computers and education, web-text
analysis, Social Networking.
1. Introduction
The online social life of people defines the complete picture
of their life experiences. There is a lot that can be analyzed
and explored beneath this social media data of the people.
Student’s learning experiences can be studied from their
online posts. But, the problem arises when these posts are
counted on and on and it becomes a tedious job to study
them. Hence, pure manual analysis cannot alone result out
into productivity.
It needs use of data mining techniques for the analysis.
Students’ online conversations reveal aspects of their
experiences that are not easily observed in formal
classroom settings. Traversal of engineering students’
informal conversations to trace their root problems hence
is essential[1].
1.1 Overview of Data Mining and Social Media
Data mining has attracted a great deal of attention in the
information industry and in society as a whole in recent
years, due to availability of large amount of data and
imminent need for turning such data into useful
information and knowledge. Data mining is the process of
digging through data and looking meaningful trends and
patterns. The information and knowledge gained can be
used for applications ranging from market analysis, fraud
detection, and customer retention, to production control
and science exploration Data mining can be viewed as a
result of the natural evolution of information technology.
Data mining is iterative process.
Data cleaning: It is a process of removing noise and
inconsistent data.
Data integration: In this step data from multiple sources
are combined.
Data selection: In this step data relevant for mining task
is selected.
Data transformation: In this step data will be transformed
into form that is appropriate for mining.
Data mining: In this step some intelligent methods are
applied for extracting data patterns.
Pattern evaluation: In this step truly interesting patterns
representing knowledge based on some interestingness
measure are identified.
Knowledge presentation: In this step visualization and
knowledge representation techniques are used to present
the mined knowledge to the user.
A social network can be defined as a set of people,
organization or other social entities connected by set of
social relationship such as friendship, co-working or
information exchange. Social network analysis focuses on
the analysis of the pattern of relationships among people,
organization, states and such social entities. In this paper a
survey of work done in the field of social network analysis
is done and this paper also concentrates on the future
trends in research on social network analysis.[9]
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 04 Issue: 07 | July -2017 www.irjet.net p-ISSN: 2395-0072
© 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1646
Figure 1: Social Media[2]
1.2 Social Media Mining Purpose
Student’s informal conversations on social media (e.g.
Twitter, Facebook) shed light into their educational
experiences opinions, feelings, and concerns about the
learning process. Data from such un-instrumented
environments can provide valuable knowledge to inform
student learning. Analysing such data, however, can be
challenging. The complexity of students’ experiences
reflected from social media content requires human
interpretation. However, the growing scale of data
demands automatic data analysis techniques. In this paper,
developed a workflow to integrate both qualitative analysis
and large-scale data mining techniques To demonstrate a
workflow of social media data sense-making for
educational purposes, integrating both qualitative analysis
and large-scale data mining techniques To explore
engineering students’ informal conversations on Twitter,
in order to understand issues and problems students
encounter in their learning experiences. There are so many
social media sites available in market such as (Face book,
twitter).there are 1 million active user on Face book and
506 million user on twitter .daily user send 500 tweets
and upload 55 million photos. So, it is necessary to mining
this large amount of data to avoid complexity.
There are many algorithms available in data mining such
as:
1. Naive Bayes
2. Maximum entropy
3. Support vector machine
4. Logistic regression
2. Literature Survey
The study mainly targets the educational experiences of
engineering students as engineering is the building block of
our technology and future. The application of leant science
is directly proportional to academic growth of the
engineers. Below discuss the contributions of various
researchers.
From Goffman in [1] has a theory called as the Goffman’s
theory of social performance, which relates to the students
as they are liberal and open to a platform on which they
are comfortable unlike surveys conducted in closed
classrooms, group discussions, forums conducted on the
topic of debate. Their opinions are not transparent. Hence
it can be concluded that many social media websites
available for people to stay connected and share their
experiences is a platform where students find themselves
comfortable to share their experiences.
From support.twitter.com. [2] it can profoundly be said
that for analyzing students’ posts considering twitter is a
good option. Twitter uses the concept of hash-tag. The
symbol # is a hash-tag that consists of all the related
keywords and related content of the topic specified in the
hash-tag.Tweet classification is the prime reason for the
choice of twitter for the study.
From D.Davidov,O.Tsur,and A.Rappoport [3] a framework
is proposed for supervised sentiment classification based
on twitter data. It avails 15 smileys and 50 hash-tags as
training labels for various sentiments. It cuts the
requirement of manual intervention into labeling. It allows
discerning and classifying multiple types of sentiments of
short text. It also assesses multiple types of features like
punctuation, patterns, words and n-gram for drawing out
sentiments. There are two more methods that provide for
automated recognition of sentiment types that overlap and
deal within their interdependencies.
From A. Go, R. Bhayani, and L. Huang [4] the study
proposed a method to bring out the sentiment into positive
and negative, this also aids in cutting down the
requirement of manual efforts for the same job. The
primary idea is to use tweets along with emoticons for
distant supervision learning. This method works better
when used in combination with machine learning
algorithm. They give high accuracy of the result for
sentiment classified when using this method. The
classification algorithm takes into account the number of
classes .in the given document. Classification can result
investigation on such a gathered sample taken from tweets
which are related to engineering students’ belongs to
college life. The proposed system finds engineering
students bump into problems are as follows: lack of social
engagement, heavy study load, and sleep dispossession.
Considering the outcomes to be brought the proposed
system will implement of multi labeled classifiers
algorithm to identify and organize tweets which will be
reflecting students’ problems.
3. Problem Identification
A lot of research work has been done in the field. This
study explores the previously instrumented space on
Twitter in order to understand engineering student’s
experiences, integrating both qualitative methods and
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 04 Issue: 07 | July -2017 www.irjet.net p-ISSN: 2395-0072
© 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1647
large-scale data mining techniques. In our study, through a
qualitative content analysis, found that engineering
students are largely struggling with the heavy study load,
and are not able to manage it successfully. Heavy study
load leads to many consequences including lack of social
engagement, sleep problems, and other psychological and
physical health problems. Many students feel engineering
is boring and hard, which leads to lack of motivation to
study and negative emotions.
Diversity issues also reveal culture conflicts and culture
stereotypes existing among engineering students. Building
on top of the qualitative insights, implemented and
evaluated a multi-label classifier to detect engineering
student problems from Purdue University. This detector
can be applied as a monitoring mechanism to identify at-
risk students at a specific university in the long run
without repeating the manual work frequently. Our work is
only the first step towards revealing actionable insights
from student-generated content on social media in order to
improve education quality.
4. Block Diagram
Figure 2: Flow chart of proposed work
In the above Block Diagram system that used for the
supervised learning technique for the organization of
classified the twitter tweets and such a Foremost it has to
be employed a healthy known text arrangement technique
called Naive Bayes (N.B.)
5 . Conclusion
Looking at the various contributions made by researchers
it can be concluded that analyzing the students’ problems
from their online social image gives transparent result. It
gives a classification of their problems into specific labels
that helps for easy recognition of the problems and also the
severity of any particular problem. There is a no. of tweets
that fall into more than one category hence to classify them
in a single category Naïve Bayes multi-label classifier is
used that gives a high accuracy result. Many a times some
tweet may get unidentified and get classified into the
“others” category, this category is a long trail. Hence some
steps should be essentially taken for maximum tweets
going unidentified. Also it should be ensured that students
are comfortable with this approach as their privacy is
encroached as their informal conversations are accessed.
Reference
[1] E. Goff man, The Presentation of Self in Everyday Life.
Lightning Source Inc, 1959
[2] http://support.twitter.com.
[3] D. Davidov, O. Tsur, and A. Rappoport, “Enhanced
sentiment learning using twitter hashtags and smileys,” in
Proceedings of the 23rd International Conference on
Computational Linguistics: Posters, 2010, pp. 241–249
[4] A. Go, R. Bhayani, and L. Huang, “Twitter sentiment
classification using distant supervision,” CS224N Project
Report, Stanford, pp. 1–12, 2009.
[5] Xin Chen, Mihaela Vorvoreanu, and Krishna Madhavan,
“Mining Social Media Data for Understanding Students’
Learning Experiences”,2013
[6] G. Siemens and P. Long, “Penetrating the fog: Analytics
in learning and education,” Educause Review, vol. 46, no. 5,
pp. 30–32, 2011.
[7] M. Rost, L. Barkhuus, H. Cramer, and B. Brown,
“Representation and communication: challenges in
interpreting large social media datasets,” in Proceedings of
the 2013 conference on Computer supported cooperative
work, 2013, pp. 357–362.
[8] M. Clark, S. Sheppard, C. Atman, L. Fleming, R. Miller, R.
Stevens,R. Streveler, and K. Smith, “Academic pathways
study: Processes and realities,” in Proceedings of the
American Society for Engineering Education Annual
Conference and Exposition 2008.
[9] Data Mining Techiques, Arjun K Pujari, Edition 3.
Twitter data
Extraction: Select
User
Collect Particular
user data
Pre-Processed Data
Each Word
Probability in Tweet
Highest Label of
Probability
Detection of learning
Experience
Multi level
Classification

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Irjet v4 i73A Survey on Student’s Academic Experiences using Social Media Data53

  • 1. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 04 Issue: 07 | July -2017 www.irjet.net p-ISSN: 2395-0072 © 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1645 A Survey on Student’s Academic Experiences Using Social Media Data Sushmita Kumari1, Sonal Rai 2, Dr.Shiv Kumar3 M.Tech Scholar, Department of CSE, Lakshmi Narain College of Technology & Excellence, Bhopal (M.P), India1 Assistant Professor, Department of CSE, Lakshmi Narain College of Technology & Excellence, Bhopal (M.P), India2 Professor & Head, Department of CSE, Lakshmi Narain College of Technology & Excellence, Bhopal (M.P), India3 -----------------------------------------------------------------------***-------------------------------------------------------------------------- Abstract: Student’s social media behaviour reveals about their day-to-day life. Students post their experiences on social networking sites be it personal or academic. Analysis of these posts, however, is not an easy task. Pure manual analysis is not fruitful as data increases at a rapid rate. There is a workflow developed by the survey topic that assimilates the qualitative analysis and data mining techniques. The focus is primarily on engineering students’ posts so their problems can be analyzed. This uses the approach of multi-label classification, which is due to building of categories among students’ problems-heavy study load, sleep deprivation, lack of social engagement, etc. This enables social media to shed light on students’ academic experiences. Keyword: Education, computers and education, web-text analysis, Social Networking. 1. Introduction The online social life of people defines the complete picture of their life experiences. There is a lot that can be analyzed and explored beneath this social media data of the people. Student’s learning experiences can be studied from their online posts. But, the problem arises when these posts are counted on and on and it becomes a tedious job to study them. Hence, pure manual analysis cannot alone result out into productivity. It needs use of data mining techniques for the analysis. Students’ online conversations reveal aspects of their experiences that are not easily observed in formal classroom settings. Traversal of engineering students’ informal conversations to trace their root problems hence is essential[1]. 1.1 Overview of Data Mining and Social Media Data mining has attracted a great deal of attention in the information industry and in society as a whole in recent years, due to availability of large amount of data and imminent need for turning such data into useful information and knowledge. Data mining is the process of digging through data and looking meaningful trends and patterns. The information and knowledge gained can be used for applications ranging from market analysis, fraud detection, and customer retention, to production control and science exploration Data mining can be viewed as a result of the natural evolution of information technology. Data mining is iterative process. Data cleaning: It is a process of removing noise and inconsistent data. Data integration: In this step data from multiple sources are combined. Data selection: In this step data relevant for mining task is selected. Data transformation: In this step data will be transformed into form that is appropriate for mining. Data mining: In this step some intelligent methods are applied for extracting data patterns. Pattern evaluation: In this step truly interesting patterns representing knowledge based on some interestingness measure are identified. Knowledge presentation: In this step visualization and knowledge representation techniques are used to present the mined knowledge to the user. A social network can be defined as a set of people, organization or other social entities connected by set of social relationship such as friendship, co-working or information exchange. Social network analysis focuses on the analysis of the pattern of relationships among people, organization, states and such social entities. In this paper a survey of work done in the field of social network analysis is done and this paper also concentrates on the future trends in research on social network analysis.[9]
  • 2. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 04 Issue: 07 | July -2017 www.irjet.net p-ISSN: 2395-0072 © 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1646 Figure 1: Social Media[2] 1.2 Social Media Mining Purpose Student’s informal conversations on social media (e.g. Twitter, Facebook) shed light into their educational experiences opinions, feelings, and concerns about the learning process. Data from such un-instrumented environments can provide valuable knowledge to inform student learning. Analysing such data, however, can be challenging. The complexity of students’ experiences reflected from social media content requires human interpretation. However, the growing scale of data demands automatic data analysis techniques. In this paper, developed a workflow to integrate both qualitative analysis and large-scale data mining techniques To demonstrate a workflow of social media data sense-making for educational purposes, integrating both qualitative analysis and large-scale data mining techniques To explore engineering students’ informal conversations on Twitter, in order to understand issues and problems students encounter in their learning experiences. There are so many social media sites available in market such as (Face book, twitter).there are 1 million active user on Face book and 506 million user on twitter .daily user send 500 tweets and upload 55 million photos. So, it is necessary to mining this large amount of data to avoid complexity. There are many algorithms available in data mining such as: 1. Naive Bayes 2. Maximum entropy 3. Support vector machine 4. Logistic regression 2. Literature Survey The study mainly targets the educational experiences of engineering students as engineering is the building block of our technology and future. The application of leant science is directly proportional to academic growth of the engineers. Below discuss the contributions of various researchers. From Goffman in [1] has a theory called as the Goffman’s theory of social performance, which relates to the students as they are liberal and open to a platform on which they are comfortable unlike surveys conducted in closed classrooms, group discussions, forums conducted on the topic of debate. Their opinions are not transparent. Hence it can be concluded that many social media websites available for people to stay connected and share their experiences is a platform where students find themselves comfortable to share their experiences. From support.twitter.com. [2] it can profoundly be said that for analyzing students’ posts considering twitter is a good option. Twitter uses the concept of hash-tag. The symbol # is a hash-tag that consists of all the related keywords and related content of the topic specified in the hash-tag.Tweet classification is the prime reason for the choice of twitter for the study. From D.Davidov,O.Tsur,and A.Rappoport [3] a framework is proposed for supervised sentiment classification based on twitter data. It avails 15 smileys and 50 hash-tags as training labels for various sentiments. It cuts the requirement of manual intervention into labeling. It allows discerning and classifying multiple types of sentiments of short text. It also assesses multiple types of features like punctuation, patterns, words and n-gram for drawing out sentiments. There are two more methods that provide for automated recognition of sentiment types that overlap and deal within their interdependencies. From A. Go, R. Bhayani, and L. Huang [4] the study proposed a method to bring out the sentiment into positive and negative, this also aids in cutting down the requirement of manual efforts for the same job. The primary idea is to use tweets along with emoticons for distant supervision learning. This method works better when used in combination with machine learning algorithm. They give high accuracy of the result for sentiment classified when using this method. The classification algorithm takes into account the number of classes .in the given document. Classification can result investigation on such a gathered sample taken from tweets which are related to engineering students’ belongs to college life. The proposed system finds engineering students bump into problems are as follows: lack of social engagement, heavy study load, and sleep dispossession. Considering the outcomes to be brought the proposed system will implement of multi labeled classifiers algorithm to identify and organize tweets which will be reflecting students’ problems. 3. Problem Identification A lot of research work has been done in the field. This study explores the previously instrumented space on Twitter in order to understand engineering student’s experiences, integrating both qualitative methods and
  • 3. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 04 Issue: 07 | July -2017 www.irjet.net p-ISSN: 2395-0072 © 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1647 large-scale data mining techniques. In our study, through a qualitative content analysis, found that engineering students are largely struggling with the heavy study load, and are not able to manage it successfully. Heavy study load leads to many consequences including lack of social engagement, sleep problems, and other psychological and physical health problems. Many students feel engineering is boring and hard, which leads to lack of motivation to study and negative emotions. Diversity issues also reveal culture conflicts and culture stereotypes existing among engineering students. Building on top of the qualitative insights, implemented and evaluated a multi-label classifier to detect engineering student problems from Purdue University. This detector can be applied as a monitoring mechanism to identify at- risk students at a specific university in the long run without repeating the manual work frequently. Our work is only the first step towards revealing actionable insights from student-generated content on social media in order to improve education quality. 4. Block Diagram Figure 2: Flow chart of proposed work In the above Block Diagram system that used for the supervised learning technique for the organization of classified the twitter tweets and such a Foremost it has to be employed a healthy known text arrangement technique called Naive Bayes (N.B.) 5 . Conclusion Looking at the various contributions made by researchers it can be concluded that analyzing the students’ problems from their online social image gives transparent result. It gives a classification of their problems into specific labels that helps for easy recognition of the problems and also the severity of any particular problem. There is a no. of tweets that fall into more than one category hence to classify them in a single category Naïve Bayes multi-label classifier is used that gives a high accuracy result. Many a times some tweet may get unidentified and get classified into the “others” category, this category is a long trail. Hence some steps should be essentially taken for maximum tweets going unidentified. Also it should be ensured that students are comfortable with this approach as their privacy is encroached as their informal conversations are accessed. Reference [1] E. Goff man, The Presentation of Self in Everyday Life. Lightning Source Inc, 1959 [2] http://support.twitter.com. [3] D. Davidov, O. Tsur, and A. Rappoport, “Enhanced sentiment learning using twitter hashtags and smileys,” in Proceedings of the 23rd International Conference on Computational Linguistics: Posters, 2010, pp. 241–249 [4] A. Go, R. Bhayani, and L. Huang, “Twitter sentiment classification using distant supervision,” CS224N Project Report, Stanford, pp. 1–12, 2009. [5] Xin Chen, Mihaela Vorvoreanu, and Krishna Madhavan, “Mining Social Media Data for Understanding Students’ Learning Experiences”,2013 [6] G. Siemens and P. Long, “Penetrating the fog: Analytics in learning and education,” Educause Review, vol. 46, no. 5, pp. 30–32, 2011. [7] M. Rost, L. Barkhuus, H. Cramer, and B. Brown, “Representation and communication: challenges in interpreting large social media datasets,” in Proceedings of the 2013 conference on Computer supported cooperative work, 2013, pp. 357–362. [8] M. Clark, S. Sheppard, C. Atman, L. Fleming, R. Miller, R. Stevens,R. Streveler, and K. Smith, “Academic pathways study: Processes and realities,” in Proceedings of the American Society for Engineering Education Annual Conference and Exposition 2008. [9] Data Mining Techiques, Arjun K Pujari, Edition 3. Twitter data Extraction: Select User Collect Particular user data Pre-Processed Data Each Word Probability in Tweet Highest Label of Probability Detection of learning Experience Multi level Classification