The document discusses services provided by Human Capital (Singapore) Pte Ltd through the SPRING-HCS Innovation & Capability Voucher, including six areas of HR such as manpower planning, recruitment and selection, compensation and benefits, performance management, learning and development, and talent management. It provides examples of how the company helped clients tackle problems in compensation and benefits, such as developing salary and job grading structures to attract better talents, improve employee retention, and enhance customer service. Contact details are provided at the end for businesses to learn more about the ICV services.

1. Human Capital (Singapore) Pte Ltd
SPRING-HCS ICV
Innovation & Capability Voucher
November 2014

3. 6 HR AREAS IN ICV

4. MANPOWER PLANNING
WORKFORCE CAPABILITIES
WORKFORCE REQUIREMENTS
IDENTIFY GAPS & PROVIDE SOLUTIONS

5. RECRUITMENT & SELECTION
PROCESS
ASSESS
SELECT

6. COMPENSATION & BENEFITS
DESIGN & MANAGE COMPENSATION PROGRAMME
SALES & PERFORMANCE BENEFITS
PAYROLL SYSTEM GUIDELINES
$100 for me $5 for you!
I QUIT!
$5 for me $1 for you!
How much
Is
Enough?

7. PERFORMANCE MANAGEMENT
Killer / Kind?
Performance
Indicator
APPRAISAL GUIDELINES
IMPROVE JOB PERFORMANCE
CAREER OBJECTIVE SETTINGS
COACHING

8. LEARNING & DEVELOPMENT
L & D GUIDELINES
CONTINUOUS CAPABILITY UPGRADE
DEVELOP INDIVIDUALS’ POTENTIALS

9. TALENT MANAGEMENT
WHO CAN
FIX THIS
MACHINE?
The Right Person,
The Right Place,
At the Right Time.

11. FUNDING INFORMATION

12. OTHER ICV SERVICES
PRODUCTIVITY MANAGEMENT

13. OUR ICV CLIENTS

14. THE ICV STORY
SINCE JUNE 2012
1,550 SMEs
1,700 ICV PROJECTS

15. HCS ICV STORY (COMPENSATION & BENEFITS)
PROBLEMS
•NO PROPER COMPENSATION AND BENEFIT STRUCTURE
•NO JOB GRADING STRUCTURE
•UNHAPPY WORKERS LEADING TO BAD CUSTOMER SERVICE
TACKLING THE PROBLEMS
•BENCHMARK SALARY AGAINST CURRENT MARKET
•BUILD SALARY GRADING STRUCTURE
•DEVELOP JOB GRADING STRUCTURE
RESULT
•ATTRACT BETTER TALENTS
•BETTER EMPLOYEE RETENTION
•BETTER CUSTOMER SERVICE

16. CONTACT US TODAY !
+65 6423 0388
ICV@HCS.COM.SG
WWW.HCS.COM.SG
Save Time,
Save Money,
Save Your Company.