human relations in group

1. HUMAN
RELATIONS IN
GROUP
PEOPLE, GROUPS AND
THEIR LEADERS

2. Objectives
Explain why people join groups.
Define a group.
Discuss formal groups and how they develop.
Explain the importance of status and conformity
within groups.
Discuss informal groups.
Examine barriers to group effectiveness.

3. WHAT MAKES A GROUP?
Two or more people who interact,
share common goals, have
unspoken or formal rules or norms,
maintain stable role relationships,
and form subgroups.

4. •A formal group is
one that is usually
governed by the
formal structure
of the
organization.
•Informal group a
group that tends to
form around
common interests,
habits, and
personality traits.
Two Categories of Group

5. People join groups to fulfil needs that can’t be fulfilled when
acting alone. Those needs and their fulfilment fit the following
categories:
•1. Affiliation
•2. Attraction
•3. Activities
•4. Assistance
•5. Proximity

6. FORMAL GROUPS AND THEIR DEVELOPMENT
TASK ACTIVITY- the assignment of task to
get a job done.
GROUP PROCESS- the way group members
deal with one another while working on a
task.

7. FORMAL GROUPS AND THEIR DEVELOPMENT
1. Forming
•During this phase, members take a close
look at their task, adjust themselves in
terms of what behaviours are expected of
them, and begin accepting one another.

8. FORMAL GROUPS AND THEIR DEVELOPMENT
2. Redefining
•At this point, group members
re-examine the task as a group
problem.

9. FORMAL GROUPS AND THEIR DEVELOPMENT
•3. Coordinating
This stage often lasts the longest. Here
the group starts collecting information
and translating it into group objectives.

10. FORMAL GROUPS AND THEIR DEVELOPMENT
4. Formalizing
This is the point where the group
works smoothly in its roles and can
accomplish its objectives.

11. STATUS AND CONFORMITY IN GROUPS
•Status is the rank an individual holds within
a group.
•Status symbols- are possessions or
affiliations that reflect the owner’s wealth
and social standing.
•Conformity -Behaving in a way that meets a
specified standard, in coordination with a
group.

12. INFORMAL GROUPS
Basic qualities common in an informal group;
1.They fulfill the needs of members.
2.They are usually necessary to an organization.
3.They are always changing.
4.They are not affected by formal boundaries.

13. BARRIERS TO GROUP EFFECTIVENESS
GROUPTHINK
•A problematic type of thinking that results from
group members who are overly willing to agree
with one another because of time pressure,
stress, and low collective self-esteem.

14. Solutions to Group Effectiveness Barriers
•1. Changing ineffective norms.
•2. Identifying problems.
•3. Improving the composition
of the group.

15. Passive Aggression
Sometimes a member with a hidden agenda will
show unusual stubbornness or resentment
toward a group goal. He or she will not openly
criticize it, but will do indirect things to sabotage
it because it does not match his or her agenda.