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Leadership
Power, influence and
leadership in
organisations
Power and influence
 Power is an important ingredient in the process of
influencing others
 Many of the behaviours that can be observed in
organisations are concerned with the acquisition,
retention and application of power.
 Power is more important to some than to others, but
none of us relish being wholly powerless
• E.g. McClelland’s ‘Need for power’
Current emphasis on ‘empowering’ people
Kanter – “It is powerlessness which
corrupts, not power.”
Power and influence
Power is the capacity to influence others to do what
they might not otherwise do.
Power involves dependency
The level of dependency and thus the strength of the
power, will be determined by:-
Importance Scarcity
Non-
substitutability
Power and influence
Examples of Power and
dependencyImportance Scarcity Non-substitutabilitity
Power to hire
& fire
Control of
information
Importance of the
job as a source of
income
Labour market
conditions –
availability of
other equivalent or
better jobs
Job not required
as a source of
income (e.g. just
won lotto!!)
Information
needed to
accomplish a
particular task
Alternative
sources of the
critical information
are available
The task for which
the information is
needed can be
replaced by an
alternative action
based on other
information
Sources and Bases of power
Where do you get
power from?
What tactics can you
use to influence
others?
Sources of power:
-Position
-Personal qualities
-Expertise
-Control of information
Bases of power:
-Coercion
-Reward
-Persuasion
-Knowledge
Common power ‘tactics’ used in
organisations
 Reason
 Friendliness
 Coalition
 Bargaining
 Assertiveness
 Appeal to higher authority
 Sanction
Power and influence
 Power related behaviour is often ‘political’
e.g.
 Behaviours outside ones formally specified
job role / status
 Behaviours that influence, or attempt to
influence the distribution of advantages
and disadvantages in an organisation
• E.g. protecting &/or developing bases of power
• Information resources
• alliances / friendships / obligations
Examples of ‘political’
behaviours in organisations
 Maintaining networks of contacts
 Creating obligations in others to call on later
 Establishing ones own credibility or possibly
discrediting others
 Such behaviours are a normal aspect of human
behaviour and are often constructive
• E.g. Lobbying for support of an innovative
development.
 Such ‘political’ behaviour need not be
approached as a ‘zero sum’ game.
Leadership: Two dimensions of
interest
 What determines or influences
effective leadership?
• Leadership as a dependent variable
 How does leadership influence the
behaviour of others?
• Leadership as an independent variable
Leadership: The main theoretical
approaches
Trait Theory
Behavioural Theory
Contingency Theory
Leadership: Trait Theory
 By studying great leaders from the
past we can develop a profile of the
characteristics needed to be an
effective leader.
 Problems with this approach?
Leadership: Behavioural Theory
 Behavioural theories took the view that it was the
behaviour, not the personal characteristics, of
leaders that determines leadership effectiveness.
 The major studies / theories include
• Ohio State studies –
• Initiating structure
• Consideration
• Michigan studies
• Employee or production centred
• Blake-Mouton Leadership Grid
 Problems with behavioural approaches?
The Blake-Mouton Leadership
Grid
Concern
for
people
Concern for production
9
0
0
9
Country- club
management
Team management
Middle of the road
management
Impoverished
management
Task
management
Leadership: Contingency
theories
 Contingency theories assume that there is
not one best style of leadership.
Leadership effectiveness will be
determined by situational factors.
 Major contingency theories of leadership
include:
• Fiedler’s Contingency theory
• House’s Path-Goal theory
• Hersey & Blanchard’s Situational Leadership
theory
• Vroom & Yetton’s Leader-Participation theory
Fiedler’s Contingency
theory
Leader-member
relations
Task structure
Position power
Good Good Good Good Poor Poor Poor Poor
High High Low Low High High Low Low
Strong Weak Strong Weak Strong Weak Strong Weak
High control Moderate control Low
control
Task oriented
leadership more
effective
Relationship oriented
leadership more
effective
House’s Path-Goal theory
 Draws on expectancy theory
 The leader’s task is to clarify goals and ‘clear’ the path to achievement of
these goals
 Contingency factors
• Situational factors
• Task structure
• Formal authority system
• Work group structure
• Subordinate factors
• Locus of control
• Experience
• Perceived ability
 Leader Behaviours
• Directive
• Supportive
• Participative
• Achievement-oriented
Hersey & Blanchard’s Situational
theory
Relationship
behaviour
High
Low
Low High
Task behaviour
Subordinate
maturity
Able and Able but Unable Unable
willing unwilling but willing & unwilling
Participatin
g
Delegating
Selling
Telling
Vroom & Yetton Leader-Participation
model
 Linked leader behaviour with participation in decision making.
 Leader decision styles
• Autocratic no discussion
• Autocratic, but with some discussion
• Consultative – leader consults with subordinates individually before making
decision
• Consultative – leader consults with subordinates as a group before making
decision
• Group makes decision
 Decision style depends on:
• Decision quality required
• Adequacy of information available
• Degree of structure in problem
• Importance of acceptance
• Likelihood of acceptance
• Degree to which subordinates share goals
• Likelihood of consensus amongst subordinates
Leadership issues
 Defining leadership
 Managers and leaders
 Does leadership make a difference
 Substitutes for leadership
 Leadership – a process
Defining leadership
 What do we mean by leadership?
 Can we measure it?
 Can we demonstrate the causal links
between leadership and
organisational outcomes?
Managers and leaders
Manager Leader
Transactional Transformational
Required Discretionary
Does leadership make a
difference?
(From Pfeffer – The Ambiguity of Leadership)
 Definitional problems
 Potential cloning of leaders
 Leaders discretion often constrained
 Leadership as an explanation of
social causality
Substitutes for leadership
 Substitutes for leadership may
include
• Knowledge, skills and motivation of
subordinates
• Structure and nature of tasks / decisions
• Quality of information and communication
systems
• Reward systems
 What aspect of leadership are these
factors most likely to substitute?
Leadership – A process?
 We tend to consider leadership in terms of the
attributes or behaviour of those designated (formally
or informally) as leaders.
 Perhaps we should also consider leadership as a
process in which all those in the group or
organisation are involved.
 This may be particularly relevant given the increasing
emphasis on the ‘empowering’ of employees and the
development of ‘self-managing’ teams.

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Hrmg241leadership 121203225904-phpapp02

  • 2. Power and influence  Power is an important ingredient in the process of influencing others  Many of the behaviours that can be observed in organisations are concerned with the acquisition, retention and application of power.  Power is more important to some than to others, but none of us relish being wholly powerless • E.g. McClelland’s ‘Need for power’ Current emphasis on ‘empowering’ people Kanter – “It is powerlessness which corrupts, not power.”
  • 3. Power and influence Power is the capacity to influence others to do what they might not otherwise do. Power involves dependency The level of dependency and thus the strength of the power, will be determined by:- Importance Scarcity Non- substitutability
  • 4. Power and influence Examples of Power and dependencyImportance Scarcity Non-substitutabilitity Power to hire & fire Control of information Importance of the job as a source of income Labour market conditions – availability of other equivalent or better jobs Job not required as a source of income (e.g. just won lotto!!) Information needed to accomplish a particular task Alternative sources of the critical information are available The task for which the information is needed can be replaced by an alternative action based on other information
  • 5. Sources and Bases of power Where do you get power from? What tactics can you use to influence others? Sources of power: -Position -Personal qualities -Expertise -Control of information Bases of power: -Coercion -Reward -Persuasion -Knowledge
  • 6. Common power ‘tactics’ used in organisations  Reason  Friendliness  Coalition  Bargaining  Assertiveness  Appeal to higher authority  Sanction
  • 7. Power and influence  Power related behaviour is often ‘political’ e.g.  Behaviours outside ones formally specified job role / status  Behaviours that influence, or attempt to influence the distribution of advantages and disadvantages in an organisation • E.g. protecting &/or developing bases of power • Information resources • alliances / friendships / obligations
  • 8. Examples of ‘political’ behaviours in organisations  Maintaining networks of contacts  Creating obligations in others to call on later  Establishing ones own credibility or possibly discrediting others  Such behaviours are a normal aspect of human behaviour and are often constructive • E.g. Lobbying for support of an innovative development.  Such ‘political’ behaviour need not be approached as a ‘zero sum’ game.
  • 9. Leadership: Two dimensions of interest  What determines or influences effective leadership? • Leadership as a dependent variable  How does leadership influence the behaviour of others? • Leadership as an independent variable
  • 10. Leadership: The main theoretical approaches Trait Theory Behavioural Theory Contingency Theory
  • 11. Leadership: Trait Theory  By studying great leaders from the past we can develop a profile of the characteristics needed to be an effective leader.  Problems with this approach?
  • 12. Leadership: Behavioural Theory  Behavioural theories took the view that it was the behaviour, not the personal characteristics, of leaders that determines leadership effectiveness.  The major studies / theories include • Ohio State studies – • Initiating structure • Consideration • Michigan studies • Employee or production centred • Blake-Mouton Leadership Grid  Problems with behavioural approaches?
  • 13. The Blake-Mouton Leadership Grid Concern for people Concern for production 9 0 0 9 Country- club management Team management Middle of the road management Impoverished management Task management
  • 14. Leadership: Contingency theories  Contingency theories assume that there is not one best style of leadership. Leadership effectiveness will be determined by situational factors.  Major contingency theories of leadership include: • Fiedler’s Contingency theory • House’s Path-Goal theory • Hersey & Blanchard’s Situational Leadership theory • Vroom & Yetton’s Leader-Participation theory
  • 15. Fiedler’s Contingency theory Leader-member relations Task structure Position power Good Good Good Good Poor Poor Poor Poor High High Low Low High High Low Low Strong Weak Strong Weak Strong Weak Strong Weak High control Moderate control Low control Task oriented leadership more effective Relationship oriented leadership more effective
  • 16. House’s Path-Goal theory  Draws on expectancy theory  The leader’s task is to clarify goals and ‘clear’ the path to achievement of these goals  Contingency factors • Situational factors • Task structure • Formal authority system • Work group structure • Subordinate factors • Locus of control • Experience • Perceived ability  Leader Behaviours • Directive • Supportive • Participative • Achievement-oriented
  • 17. Hersey & Blanchard’s Situational theory Relationship behaviour High Low Low High Task behaviour Subordinate maturity Able and Able but Unable Unable willing unwilling but willing & unwilling Participatin g Delegating Selling Telling
  • 18. Vroom & Yetton Leader-Participation model  Linked leader behaviour with participation in decision making.  Leader decision styles • Autocratic no discussion • Autocratic, but with some discussion • Consultative – leader consults with subordinates individually before making decision • Consultative – leader consults with subordinates as a group before making decision • Group makes decision  Decision style depends on: • Decision quality required • Adequacy of information available • Degree of structure in problem • Importance of acceptance • Likelihood of acceptance • Degree to which subordinates share goals • Likelihood of consensus amongst subordinates
  • 19. Leadership issues  Defining leadership  Managers and leaders  Does leadership make a difference  Substitutes for leadership  Leadership – a process
  • 20. Defining leadership  What do we mean by leadership?  Can we measure it?  Can we demonstrate the causal links between leadership and organisational outcomes?
  • 21. Managers and leaders Manager Leader Transactional Transformational Required Discretionary
  • 22. Does leadership make a difference? (From Pfeffer – The Ambiguity of Leadership)  Definitional problems  Potential cloning of leaders  Leaders discretion often constrained  Leadership as an explanation of social causality
  • 23. Substitutes for leadership  Substitutes for leadership may include • Knowledge, skills and motivation of subordinates • Structure and nature of tasks / decisions • Quality of information and communication systems • Reward systems  What aspect of leadership are these factors most likely to substitute?
  • 24. Leadership – A process?  We tend to consider leadership in terms of the attributes or behaviour of those designated (formally or informally) as leaders.  Perhaps we should also consider leadership as a process in which all those in the group or organisation are involved.  This may be particularly relevant given the increasing emphasis on the ‘empowering’ of employees and the development of ‘self-managing’ teams.