SlideShare a Scribd company logo
HR Leadership
MiHRM 2017
1
2
3
Education
Background
Co. Industry Year Roles Achievements
Dexon Electrical
Construction
2016 -
Present
Head of HR Align Corporate Strategies
Business Process Reengineering
Improve Event Coordination 8.9/10
AMC Training 2013-2016 Training Consultant OD and HR Consultation
Leadership Training & Coaching
First
Solar
Solar Panel
Manufacturer
2012-2013 Senior Training and OD
Manager of APAC
Developed Leadership Programs
Set up Training Council
PayPal Online Payment 2011-2012 Senior Learning & OD
Manger of APAC
Implemented Global Career Development
Deployed Global Cultural Communication
Scored 96% for Leadership Essential
Carsem Semiconductor 2007-2011 Senior HR Development
Manager
Developed 36 Managers
Improved 25% Output through Lean
Pfizer Pharmaceutical 2006 Training Manager Team Alignment in Legal, Marketing, IT
Department Leadership Crisis in Sales
Mydin FMCG 2004-2006 Senior Training Exe. Improved Customer Service Training
Supervisor Training
Komag Hard Disk Media 1997-2004 Senior Training Exe. Managed Komag College
Managed Leadership Development
5
Regional Working
Experience
HR Awards
Reporting Structure
Report to Managing Director
Senior Leadership Team Member
Two HR Employees: Manager and
Executive
Roles and
Responsibilities
PROJECT
DEPARTMENT
Senior Project Manager
Project Manager
Project Engineer
Project Executive
Site Supervisor
Draughtsman
CONTRACT
DEPARTMENT
Contract Manager
Contract Executive
Contract Assistant
FINANCE DEPARTMENT
Finance Manager
Senior Account Executive
Account Executive
Purchasing Executive
BUSINESS
DEVELOPMENT
DEPARTMENT
BD Manager
Marketing Executive
Sales Executive
QUALITY DEPARTMENT
Management
Representative
Quality Coordinator
HR & ADMIN
DEPARTMENT
Head of HR
Asst. HR & Admin
Manager
HR & Admin Executive
General Clerk/Receptionist
Despatch
Company Driver
Cleaner Security Guard
CHAIRMAN
MANAGING DIRECTOR PROJECT DIRECTOR
Personal
Assistant
Technical
Advisor
Business
Sustainability
Model
9
Appendix 1
Results
943% (Winners) vs 62% (losers)
413% (Winners) vs 83% (losers)
326% (Winners) vs 22% (losers)
+5.45% (Winners) vs -8.52% (losers)
Prof Nirtin Nohria from Harvard
Business School has pointed out
that companies which
consistently follow this formula
have a 90% chance of sustaining
superior business performance.
Strategy
Balanced Scorecard – Corporate KPI
Execution
Business Process Reengineering, Lean Construction
Performance Culture
Performance Appraisal Conversation, Corporate Values
Structure
Functional Focus for Project Department
 Talent
Succession Planning, Talent Development
 Leadership
Strategy Summit, Strategic Reward
Innovation
Lean Construction
M&A
Solar Power
Business
Sustainability
Model
Strategy
Structure Tree– Corporate KPI
Execution
Lean Manufacturing
Performance Culture
Team Bonding, Plant-WideTeam Building
Structure
Restructure HR Development Department (100 Staff)
 Talent
Talent Management for 36 High Performance Managers
 Leadership
Benchmarking, Leadership Training by COO
Innovation
Lean Manufacturing
M&A
None
Business
Sustainability
Model
Strategy
Global HQ Deployment
Execution
None
Performance Culture
Coaching, Mentoring, Global Cultural
Communication
Structure
Asia Job Title Change
 Talent
Talent Management for High Potential Senior
Executives,
Career Development
 Leadership
Leadership Essential
Innovation
None
M&A
Global HQ
Business
Sustainability
Model
14
Strategy Management
Achievements No Measurement Target Champion
1
1.1 Increase Revenues RM 85 Million KG
1.2 Increase Sales RM 85 Million Dexter, Yap
1.3 Reduce COGS 2.50% Phoon
1.4 Reduces Overhead 10% Phoon and Lee
1.5 Variation Order 5% KG
2 Customer: Business Expansion
2.1 Government Initiatives 1 Bumiputra partners for JV and Tender 5 Gov Projects Dexter
2.2 Diversity of Business Enter 1 New Market Dexter
2.3 Secure New Clients Secure 5 New Clients Dexter
2.4 Retention of Existing Clients 5 Current Clients Dexter
2.5 Secure Tenders Average 9.5M per project Yap
3 Process: Efficient Business Process
3.1 Material Tracking Streamline Material Tracking Process Paul and Phoon
3.2 Labour Tracking Review and Improve Labor (40%) Paul
3.3 ISO 9001 Certification Obtain ISO 9001:2015 Paul
3.4 Process Improvement Review 40 business processes annually Paul
3.5 Lean Construction Reduction of 30% waste Paul and Laurence
3.6 TNB Process TNB Data Revision KG and Paul
3.7 Efficiency of Tender 11% Success rate Yap
3.8 Overhead Efficiency Establishes and maintains Process Flow Phoon
4 People: Continuous Improvement
4.1 Employee Satisfaction Survey 75% score Laurence
4.2 Critical Organization Learning: Oil and
Gas, Hospital and Highway
Rating 7 out of 10 Laurence
Dexon Stratetgy Plan 2017
Finance: Improve Profitability
Achievements
Lean Construction
Achievements
Business Process Improvement
Appendix 2
Achievements
Performance Management
Corporate Culture
Achievement
CODE OF HONOR
Achievements
Collaboration of HR Events
Appendix 3
Asia Leadership Training EffectivenessAchievements
Asia Job Title Change for Retention
Asia Talent ManagementGlobal Career Development
Training EffectivenessAchievements
Business Process Effectiveness
Leadership DevelopmentPeople Management
Strategy Management
Facilitating and Reviewing Corporate Strategies:
partnership with CEO, COO, VP, Directors and
Senior Managers (Carsem and PayPal)
HR Community
Speaking Engagement
HR Community
Speaking Engagement
25
Social Media
Linkedin
7000 Connections
Does Your Onboarding Process Lead to
Employee Engagement?
CEO, HRD & Business Leaders need more
than Training Needs Analysis
4 Learning Habits to Create Values to Your
Organization
Application of Action Learning
Onboarding Impacts on Retention
Instruction Design
Learning & Development Competency
Model
Training Effectiveness Results- Exceeded
Expectations
7 Areas of Survey of the Effectiveness of
Learning & Development
Alternate & Colorful Training Room Setup
(Pictures)
26
Sharing of HR Practices
in SlideShare
Appendix 4
Linkedin
PULSE
HR Driven Business Sustainability Model
from Harvard Business School
CEO, HRD & Business Leaders need more
than Training Needs Analysis
65% of Employees Leave because of Bad
Bosses
Does Your Onboarding Process Lead to
Employee Engagement?
How Do You Manage the Performance of
Your Employees?
3 Strategic Corporate Learning Approaches
4 Learning Habits to Create Values to
Your Organization
Leadership Development Programs and
Social Learning Theory
Corporate Culture 101 for CEO and HRD
8 Ways to Motivate Yourself as a People
Manager
Training Strategies -190,000 Viewers and
still growing
Corporate Social
Responsibilities
CEO Talk
2008-2011
PSMB
Judge of Brandon Hall
Excellence in Learning
Awards, US 2008
Malaysia HRD Best
Practices Seminars
2008-2009
Maxis & PSMB
Trained 600 trainees
of National Service
Program on Diversity
Workforce Planning Committee by
Human Resource Department
Endorsement
Norita Wan-Mat, HR Director, First Solar, Asia Pacific
See Appendix 5 for more
recommendations
Recommendation
Lisa Chua Lay Ming
Senior Pharmacist
Fatimah Hospital
Personal Life
Neal Creative | click & Learn moreNeal Creative ©
THANK YOU
33
 Strategy Make Your Strategy Clear and Narrowly Focused
 Execution Execute Flawlessly
 Performance Culture Build a Performance Based Culture
 Structure Make Your Organization Fast and Flat
 Talent Make Talent Stick Around and Develop More
 Leadership Make Your Leaders Committed to Your Business
 Innovation Make Industry-Transforming Innovations
 M&A Make Growth Happen With Mergers and Partnerships
Business
Sustainability
Model
Appendix 1
35
KEY PROCESSES SUB-PROCESSES ACTION
IMPROVEMENT
OPPORTUNITY
SOLUTIONS PARKING LOT REMARK CLARIFICATION DURATION PROCOM MARKETING CONTRACT PROJECT
PRE-CONTRACT
Potential Clients
(Leads)
X
Selection Criteria on Client
To identify the criteria of
client selection (client
rating -client analysis and
classification)
X O
Approach Client X
Follow up X
Receive Invitation Letter X O
Selection Criteria on
the Invitation Letter
O X
Tender Exercise B
Increase the efficiency to
handle more tenders
Bottleneck X
Increase staff
Follow up on
Tender
X O
simplified
process
Submit tender O X
outsource
Follow up on
Tender
X O
Tender
interview
X O
Appendix 2
36
Section 1 Team Evaluation
Business Forum
by two ex-Toyota
employees to
share about Lean
practices from
Japan
21 Oct 2016 HR, Marcom,
Project
Departmen
9.6/10
Mega Career Fair
KLCC
5th Dec 2016 HR, Marcom,
Project
Department
8.4/10
Section 2 Participant Evaluation
UTAR Student
Visit to Office
11 March 2017 HR, Marcom,
Project
8.9/10
Town Hall
Meeting
13 May 2017 HR,Marcom 8.6/10
Total Score 8.9/10
Note: Appendix 1. Details of Evaluation Reports
Appendix 3
37
Appendix 4
Malini Tharumalingam, SENIOR HR DIRECTOR APAC, PFIZER
Appendix 5
Recommendation
Iain Meikle (Business Leader), V.P. Of Manufacturing, Carsem
(Malaysia)
Appendix 5
Recommendation
Steve Teoh (Colleague), HRBP, PayPal (Malaysia)Appendix 5
Recommendation
Matthew Dills Global HR VP of Talent, Training and OD ,
First Solar (US)
TEL: 419-819-9338 EMAIL: matthewadills@gmail.com
Appendix 5
Recommendation

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HR Leadership Nomination

  • 2. 2
  • 4. Co. Industry Year Roles Achievements Dexon Electrical Construction 2016 - Present Head of HR Align Corporate Strategies Business Process Reengineering Improve Event Coordination 8.9/10 AMC Training 2013-2016 Training Consultant OD and HR Consultation Leadership Training & Coaching First Solar Solar Panel Manufacturer 2012-2013 Senior Training and OD Manager of APAC Developed Leadership Programs Set up Training Council PayPal Online Payment 2011-2012 Senior Learning & OD Manger of APAC Implemented Global Career Development Deployed Global Cultural Communication Scored 96% for Leadership Essential Carsem Semiconductor 2007-2011 Senior HR Development Manager Developed 36 Managers Improved 25% Output through Lean Pfizer Pharmaceutical 2006 Training Manager Team Alignment in Legal, Marketing, IT Department Leadership Crisis in Sales Mydin FMCG 2004-2006 Senior Training Exe. Improved Customer Service Training Supervisor Training Komag Hard Disk Media 1997-2004 Senior Training Exe. Managed Komag College Managed Leadership Development
  • 7. Reporting Structure Report to Managing Director Senior Leadership Team Member Two HR Employees: Manager and Executive Roles and Responsibilities
  • 8. PROJECT DEPARTMENT Senior Project Manager Project Manager Project Engineer Project Executive Site Supervisor Draughtsman CONTRACT DEPARTMENT Contract Manager Contract Executive Contract Assistant FINANCE DEPARTMENT Finance Manager Senior Account Executive Account Executive Purchasing Executive BUSINESS DEVELOPMENT DEPARTMENT BD Manager Marketing Executive Sales Executive QUALITY DEPARTMENT Management Representative Quality Coordinator HR & ADMIN DEPARTMENT Head of HR Asst. HR & Admin Manager HR & Admin Executive General Clerk/Receptionist Despatch Company Driver Cleaner Security Guard CHAIRMAN MANAGING DIRECTOR PROJECT DIRECTOR Personal Assistant Technical Advisor
  • 10. Results 943% (Winners) vs 62% (losers) 413% (Winners) vs 83% (losers) 326% (Winners) vs 22% (losers) +5.45% (Winners) vs -8.52% (losers) Prof Nirtin Nohria from Harvard Business School has pointed out that companies which consistently follow this formula have a 90% chance of sustaining superior business performance.
  • 11. Strategy Balanced Scorecard – Corporate KPI Execution Business Process Reengineering, Lean Construction Performance Culture Performance Appraisal Conversation, Corporate Values Structure Functional Focus for Project Department  Talent Succession Planning, Talent Development  Leadership Strategy Summit, Strategic Reward Innovation Lean Construction M&A Solar Power Business Sustainability Model
  • 12. Strategy Structure Tree– Corporate KPI Execution Lean Manufacturing Performance Culture Team Bonding, Plant-WideTeam Building Structure Restructure HR Development Department (100 Staff)  Talent Talent Management for 36 High Performance Managers  Leadership Benchmarking, Leadership Training by COO Innovation Lean Manufacturing M&A None Business Sustainability Model
  • 13. Strategy Global HQ Deployment Execution None Performance Culture Coaching, Mentoring, Global Cultural Communication Structure Asia Job Title Change  Talent Talent Management for High Potential Senior Executives, Career Development  Leadership Leadership Essential Innovation None M&A Global HQ Business Sustainability Model
  • 14. 14
  • 15. Strategy Management Achievements No Measurement Target Champion 1 1.1 Increase Revenues RM 85 Million KG 1.2 Increase Sales RM 85 Million Dexter, Yap 1.3 Reduce COGS 2.50% Phoon 1.4 Reduces Overhead 10% Phoon and Lee 1.5 Variation Order 5% KG 2 Customer: Business Expansion 2.1 Government Initiatives 1 Bumiputra partners for JV and Tender 5 Gov Projects Dexter 2.2 Diversity of Business Enter 1 New Market Dexter 2.3 Secure New Clients Secure 5 New Clients Dexter 2.4 Retention of Existing Clients 5 Current Clients Dexter 2.5 Secure Tenders Average 9.5M per project Yap 3 Process: Efficient Business Process 3.1 Material Tracking Streamline Material Tracking Process Paul and Phoon 3.2 Labour Tracking Review and Improve Labor (40%) Paul 3.3 ISO 9001 Certification Obtain ISO 9001:2015 Paul 3.4 Process Improvement Review 40 business processes annually Paul 3.5 Lean Construction Reduction of 30% waste Paul and Laurence 3.6 TNB Process TNB Data Revision KG and Paul 3.7 Efficiency of Tender 11% Success rate Yap 3.8 Overhead Efficiency Establishes and maintains Process Flow Phoon 4 People: Continuous Improvement 4.1 Employee Satisfaction Survey 75% score Laurence 4.2 Critical Organization Learning: Oil and Gas, Hospital and Highway Rating 7 out of 10 Laurence Dexon Stratetgy Plan 2017 Finance: Improve Profitability
  • 20. Achievements Collaboration of HR Events Appendix 3
  • 21. Asia Leadership Training EffectivenessAchievements Asia Job Title Change for Retention Asia Talent ManagementGlobal Career Development
  • 22. Training EffectivenessAchievements Business Process Effectiveness Leadership DevelopmentPeople Management Strategy Management Facilitating and Reviewing Corporate Strategies: partnership with CEO, COO, VP, Directors and Senior Managers (Carsem and PayPal)
  • 26. Does Your Onboarding Process Lead to Employee Engagement? CEO, HRD & Business Leaders need more than Training Needs Analysis 4 Learning Habits to Create Values to Your Organization Application of Action Learning Onboarding Impacts on Retention Instruction Design Learning & Development Competency Model Training Effectiveness Results- Exceeded Expectations 7 Areas of Survey of the Effectiveness of Learning & Development Alternate & Colorful Training Room Setup (Pictures) 26 Sharing of HR Practices in SlideShare Appendix 4
  • 27. Linkedin PULSE HR Driven Business Sustainability Model from Harvard Business School CEO, HRD & Business Leaders need more than Training Needs Analysis 65% of Employees Leave because of Bad Bosses Does Your Onboarding Process Lead to Employee Engagement? How Do You Manage the Performance of Your Employees? 3 Strategic Corporate Learning Approaches 4 Learning Habits to Create Values to Your Organization Leadership Development Programs and Social Learning Theory Corporate Culture 101 for CEO and HRD 8 Ways to Motivate Yourself as a People Manager Training Strategies -190,000 Viewers and still growing
  • 28. Corporate Social Responsibilities CEO Talk 2008-2011 PSMB Judge of Brandon Hall Excellence in Learning Awards, US 2008 Malaysia HRD Best Practices Seminars 2008-2009 Maxis & PSMB Trained 600 trainees of National Service Program on Diversity Workforce Planning Committee by Human Resource Department
  • 30. Norita Wan-Mat, HR Director, First Solar, Asia Pacific See Appendix 5 for more recommendations Recommendation
  • 31. Lisa Chua Lay Ming Senior Pharmacist Fatimah Hospital Personal Life
  • 32. Neal Creative | click & Learn moreNeal Creative © THANK YOU
  • 33. 33
  • 34.  Strategy Make Your Strategy Clear and Narrowly Focused  Execution Execute Flawlessly  Performance Culture Build a Performance Based Culture  Structure Make Your Organization Fast and Flat  Talent Make Talent Stick Around and Develop More  Leadership Make Your Leaders Committed to Your Business  Innovation Make Industry-Transforming Innovations  M&A Make Growth Happen With Mergers and Partnerships Business Sustainability Model Appendix 1
  • 35. 35 KEY PROCESSES SUB-PROCESSES ACTION IMPROVEMENT OPPORTUNITY SOLUTIONS PARKING LOT REMARK CLARIFICATION DURATION PROCOM MARKETING CONTRACT PROJECT PRE-CONTRACT Potential Clients (Leads) X Selection Criteria on Client To identify the criteria of client selection (client rating -client analysis and classification) X O Approach Client X Follow up X Receive Invitation Letter X O Selection Criteria on the Invitation Letter O X Tender Exercise B Increase the efficiency to handle more tenders Bottleneck X Increase staff Follow up on Tender X O simplified process Submit tender O X outsource Follow up on Tender X O Tender interview X O Appendix 2
  • 36. 36 Section 1 Team Evaluation Business Forum by two ex-Toyota employees to share about Lean practices from Japan 21 Oct 2016 HR, Marcom, Project Departmen 9.6/10 Mega Career Fair KLCC 5th Dec 2016 HR, Marcom, Project Department 8.4/10 Section 2 Participant Evaluation UTAR Student Visit to Office 11 March 2017 HR, Marcom, Project 8.9/10 Town Hall Meeting 13 May 2017 HR,Marcom 8.6/10 Total Score 8.9/10 Note: Appendix 1. Details of Evaluation Reports Appendix 3
  • 38. Malini Tharumalingam, SENIOR HR DIRECTOR APAC, PFIZER Appendix 5 Recommendation
  • 39. Iain Meikle (Business Leader), V.P. Of Manufacturing, Carsem (Malaysia) Appendix 5 Recommendation
  • 40. Steve Teoh (Colleague), HRBP, PayPal (Malaysia)Appendix 5 Recommendation
  • 41. Matthew Dills Global HR VP of Talent, Training and OD , First Solar (US) TEL: 419-819-9338 EMAIL: matthewadills@gmail.com Appendix 5 Recommendation