Work patterns after Covid 19

1. The Future Culture- Embracing
and Immerse in Hybrid Working
Build A Future Team Conference 2022
Connexion Conference & Event Centre
20th January 2022, Thursday

2. Huacomm
Leading IT and Network System Integrator

3. Huacomm
Profile
2004
ＭＡＬＡＹＳＩＡ
2019
ＴＨＡＩＬＡＮＤ
2017
ＩＮＤＯＮＥＳＩＡ
1996
Hong
Kong

4. Hotel
Retail
Enterprise
Others
Education Hospital
Government

5. Technology Partner
Network &Wi-Fi
CCTV
Facial Recognition
License Plate Recognition
Door Access Control
Pabx / Intercom System
Smart Office/
Room
PA System
Electric Fencing Alarm System
Smart Key Box
Barrier Gate System

6. Wi-Fi Network
Remote
Managemen
t
POE switch POE switch POE switch
Firewall
(and traffic
management)
Service
Area
1
Service
Area
2
Service
Area
3
Core Switch 2 (Active)
Core Switch 1 (Active)
Huacomm CSP
SolutionIP
(Active Standby)
PMS/Radius
Reports
Statistics
Fault alert
IS P 1
IS P 2

7. Temperature Measurement
Monitoring
Visitor Management
Staff/Guest/VIP Greeting
Staff Attendance
Unauthorized/Blacklist Alert
Contactless facial recognition for temperature
screening Real-time sound and light alarm
Detect if someone is wearing a mask or not
Kiosk for ad-hoc visitor registration
Mobile APP for visitor appointment
registration
Staff/Guest/VIP
welcoming Visitor
arrival notification
Attendance management based on facial recognition
Technology. Cconfigurable attendance rules and
exportable attendance report Prevent fraud attendance
Blacklisted personnel Alerting to security control centre to
take necessary actions Stranger images can be stored for
verification
Facial Recognition Access Control
Real time detection; High recognition
accuracy Rapid, seamless face detection
and capture
Support various access scenarios under
different lighting conditions
Security System Functions

8. Intelligent IoT Smart Office Solution

9. Seamless Parking
Enter/exit with LPR OR TnG
SEAMLESS PARKING ACCESS
Scan & Pay kiplePark
Cashless Payment Kiosk TnG card at the exit
QR Code Mobile App
Malaysia CC / D C TnG card

10. Contents
1. Chaos: Current Status
2. Uncharted Water: Pros and Cons
3. Six Approaches for Leaders
4. The Future of Hybrid Teams

11. Chaos: Current Status
11

12. Background
◈ Prior to Pandemic 2019 (MNCs)
◈ A few companies give employees some degree
of choice regarding whether they want to work
in the office or remotely.
◈ Remain a far distance working concept
12

13. Global Experience of Covid 19 Pandemic 2019-202?
13

14. Adoption of Hybrid Work
14
health, safety and psychological needs of social distancing

15. Our Common Global Experience
Oxford Word of the Year
WFH
WFO
15

16. ommon Experience:
2019-Q3 2021
50% WFH/50% WFO
7.2%
Vaccination Adult Jun 2021
Q4 2021
100% WFO
97.9%
Vaccination Adult Jan 2021 16
NST: https://www.straitstimes.com/asia/se-
asia/malaysia-to-speed-up-covid-19-
vaccinations-as-more-shipments-expected
Malaysia Government
https://covidnow.moh.gov.my/vaccinations/

17. Vaccination Jan 2022 for Selangor and KL 94.5%
17

18. Contents
Source: https://www.thestar.com.my/news/nation/2022/01/02/continue-hybrid-
work-model. Survey carried out June 9 to Aug 6 2021

19. Gallup Survey on March 2021 – 50%
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20. Four Types of Hybrid Work Models
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1. Choose the work arrangement that works best for them. Come to office as the employees see fit.
2. Between working from home two to three days a week and working onsite two to three days a week.
3. Alternating between working from home and working morning or evening shifts on site.
4. Working from home and working onsite on a weekly basis

21. 21

22. HSBC’s Hybrid Work
 HSBC Malaysia is empowering employees to work from home
or from office via its hybrid work model for 2022.
 HSBC has invested more than RM1bn into its headquarters at
Menara IQ, Tun Razak Exchange (TRX) as part of its
commitment to enhancing focus on work flexibility, modern
working environment, and integrating environmental
sustainability.
 Source: Human Resource Online, Lester Tan. 06 January 2022
 https://www.humanresourcesonline.net/hsbc-malaysia-is-empowering-employees-
to-work-from-home-or-from-office-via-its-hybrid-work-model-for-2022
22

23. Hybrid Work
 Flexibility to decide on the work routines
best suited to their roles
 A one-time cash reimbursement to all
eligible employees for the purchase of office
equipment, and necessary IT and security
Infrastructure
23

24. Mental Health Benefits
 EAP for a free, independent, and professional
counselling service for HSBC employees & their
dependants
 Employees have free access to Headspace app, and
 Friday afternoons have been declared 'meeting-free'
so employees can prioritise completing their tasks
and go into a relaxing weekend.
24

25. Well Being
 An additional leave day for employees to take a day off
to undergo their yearly medical check-up or to engage in
any self-care activities.
25
Development Day
 A day dedicated for employees to focus on themselves and
their self-development, leveraging online resources HSBC has
made available to them or join a training course on HSBC
University or have a career conversation with their line manager.

26. Physical Health
 In-house clinics, a gym, and exercise studios
will be available at Menara IQ for employees;
 Updated staff medical plan to include COVID-19
related coverage, and
 Telemedicine to enable employees to consult a
doctor from the safety and comfort of their
home.
26

27. Pros and Cons
27

28. Hybrid Work Model
Pros
◈ Acceptance of digital approach
◈ Increased productivity (for some employees)
◈ Improved employee satisfaction and culture
(for some employees)
28

29. Hybrid Work Model
Cons
◈ Teamwork and collaboration may suffer.
◈ Digital exhaustion and feeling overwhelmed with
more meetings and messages
◈ Not feeling connected to colleagues
29

30. Personalities
30

31. Six Approaches to Maintain
Hybrid Work Model
31

32. Six Approaches
1. Location 2. Time 3. Engagement
4. Productivity 5. Business Alignment 6. Preparation Work
and Time
32

33. Location
Meet the team once a week at the workplace
1
33

34. Time
Limit the Workimg hpurs. Not 24/7, 996 and 007
Limit Meeting time in a day – 3 meetings max
2
34

36. Engagement
Conduct engagement activities for the team
Regular Outings or Virtual team building
Appreciate the team members
3
36

37. Productivity
limit the number of meetings
Familiar with digital tools like Team and Zoom
4
37

38. Business Alignment
Develop a strategy plan together
Review the plan regularly
5
38

39. Preparation Work & Time
Prepare meeting agenda
Follow Up questions for projects
One on one meeting
Conversation approaches
6
39

40. Your Own Approaches
first
second
last
40

41. Science Fiction
The Future of Hybrid Teams
41

42. 42
Coursera AI Planning
MOOC – First Virtual
World Meeting 2015 –
Second Life

43. 43
Virtual World –
Facebook

44. 44
Hologram:
Star Trek

45. 45
Augmented Reality
Meeting: Kingsmen

46. 46
Clone:
Surrogate

47. 47

48. Any questions?
(I hope there are no questions)
48

49. Thank You
Laurence Yap
laurence.yap@huacomm.com.my
016-2080096
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