This document outlines a people capability development program focused on continuous improvement. It discusses why the company SMI should be partnered with to provide the program. The program includes technical system capability training, such as management value surveys and operational excellence awareness training. It also includes mindset, capability, and leadership training covering topics like DISC behavior analysis and financial planning. A timeline shows the training will occur over 3-6 months. Trainer profiles are provided for Ferdinand Hasioholan and Arden Djapri, who have experience implementing continuous improvement programs. The fee for the program is outlined.

1. PEOPLE CAPABILITY DEVELOPMENT PROGRAM
Capability Building-Change Management –Continuous Improvement
CONTINOUS IMPROVEMENT

2. 2

3. 3

4. 4

5. People Development Program Plan
Capability Building – Continous Improvement-Excellence Performance
Januari 2016
5

6. Contents
• Why SMI
• Program Objective
• Methodology & Approach
• Project Plan
• Workshop and Project Coaching
• Coach Profile
6

7. Why SMI
SMI is a Group of Profesionals who has extensive in the Operational Excellence of
various Industries, such as Manufacturing, Mining, and Services Company
We started this venture on the knowledge of a large untapped market in this line of
business
We Pride ourselves for providing customized services for our clients with customer
satisfaction as the ultimate Goal
Our services include:
• Productivity Improvement
• Cost Efficiency
• Implement sustainable improvement
system
• Mindset, Passion, Capabilities,
Leadership Improvement
Sustainable
Improvement Systems:
Lean Enterprise
• Six Sigma
• Total Productive Maintenance

8. Several reasons why SMI should be your partner in People Development and
Improvement:
Extensive experience more than 5 years in providing Operational Excellence coaching
and training services, including PT.Bukit Asam (Persero).Tbk, PT. Semen Baturaja,
Garuda Indonesia, PJB , PLN (Persero), BNI, and Many More
Result oriented. We understand that what you really need is business result, which is
why our diverse team has one thing in common: the burning desires to deliver result.
Our full time team (Black Belts) will be able to ensure you complete this project on
schedule and on target.
Comprehensive solutions – SMI provide coaching and training services as framework,
including strategic and operational management. This combination enables us to
provide an accurate business advice.
After Sales Service
Why SMI

9. Program Information
Based On Information from your
institution your people needs to
be emphasized in their
capabilities and initiatives to have
an continous improvement
awareness
the Program of People
Development at:
Technical Sistem
Capability (TSC)
• Management Value Survey
• Operational Excellence
Awareness Training
• Safety Induction Training
Mindset, Capability, &
Leadership (MCL)
DISC Behaviour Analysis
DISC & Leadership Fundamental
FInancial Planning & Wealth
Management
9
Excellence
Performance
This Program duration will be 3-6 months

10. Content List of
People Development Program
Technical System Capability
Management Value Survey
 Behaviour Survey
 Employee Perception & Expectation of Company
Operational Excellence Awareness Training (OPEX)
 Lean & Six Sigma White Belt
 DMAIC (Define, Measure, Analyze, Improve & Control)
Safety Induction Training
 Hazard Identifications, Risk Assessment & Control
Mindset , Capability, &
Leadership (MCL)
• DISC Behaviour Analysis
• DISC & Leadership Fundamental Training (MCL 1)
 DISC for Deeply Knowing Personal & Working Partner
Behaviour
 How To Use DISC to build Relationship and Improve
Excellence Performance
 DISC for Leader
Financial Planning and Wealth Management (MCL 2)
 Cashflow Management (Financial Statement analysis, Time
Value Of Money)
 Insurance Planning (Life Insurance, Disability, Annuity, Unit
Linked)
 Investment Planning (Investment Principles, Capital Market,
Asset Location)
 Tax Planning (Personal Financial Statement, Income To Tax
Planning, SPT Tahunan)
 Estate Planning (Process, Distribution,Marriage,Family
Law, Wealth Distribution)
 Retirement Planning (Bussiness Continuity, annuity Concept
and Program)

11. Training Timeline
MCL Training
Opex Training
Safety Training
Wk 6 Wk 7 Wk 8 Wk 9 Wk 10 Wk 11 Wk 12 Wk 13 Wk 14 Wk 15 Wk 16 Wk 17 Wk 18

12. MATERY OVERVIEW

13. MCL Training & Workshop
MINDSET, CAPABILITY, & LEADERSHIP

14. Deeply Knowing Your self & Others with DISC

16. COMMITMENT
LEVEL
ACHIEVEMENT
+2
+1
zero
-1
LEVEL COMMITMENT 2
-Failed to achieve goals
- Degradation
- Success In Achieve Goals
- Got Achievement Beyond
Target
- Having more than one
Achievement
- Dare to Challenging own
self , Breakthrough, Beyond
Expectation
- Become Benchmark
person to others
Working Unit
BECOME AN EXCELLENT PERSONAL FOR EXCELLENCE PERFORMANCE

17. 1
2
3
1
2
LEADERSHIP 123 (Leadership Style)
1. To Be Number One
/
Do The Best
Profesional
2. Thinking two levels above your Boss
ProActive
3. Three step ahead
Anticipative
1
7
/
1
LEADERSHIP 123

18. 18

19. Safety Training & Workshop

20. Hazard Identifications & Risk Assessment
• Hazard is a source of potential hazards that can cause
damage (harm)
• Hazards may include chemical, machinery, energy
forms, method of operation or work situation
20

21. Type of Hazard
(Hazard)
• Physical
• Chemical
• Electrical
• Mechanical
• Physiological
• Biological
• Ergonomic
(Hazard)

22. Operational Excellence Awareness
Training & Workshop

23. Operational Excellence Awareness
• We using Lean & Six Sigma Deployment as vehicle to
achieve the Operational Excellence
• Aware about the structure of Lean Six Sigma
• Cost Efficiency
• Continous Improvement
23

24. Process Improvement Spectrum
Time to Execute
Early Project Quick
Wins,
5S, simple value
stream
improvement, basic
tools.
More
complex analysis and
improvement tools,
basic Lean tools for
Service, basic
statistical analysis,
risk analysis with
FMEA.
Most
Complex analysis and
improvement tools,
including statistical
analysis, Lean tools,
team management, and
advance tools.
Strategic –
Analysis
Focused
Tactical –
Solution
Focused
Rigorous
Lean and Six
Sigma Tools
Advanced
Lean and Six
Sigma Tools
Green Belt
Black Belt
24

25. Course Description
• The Lean Six Sigma philosophy, strategy, and approach to
continuous improvement.
• Basic and Intermediate Lean Six Sigma tools including voice of
customers, basic data analysis, basic statistic, basic lean tools,
basic value stream mapping, and many others.
• How to facilitate effective teams meeting and brainstorming
• How to facilitate group event including Value Stream Mapping
• How to do a project transition to process owners
25

26. 26
LSS Curriculum – 2 Days
Day 1 Day 2
Overview of Lean Six Sigma Analyze
Define
Voice of Customers – CTQ
Project Chartering - SIPOC
Fishbone Diagram
Statistic Data Analysis
Graphical Data Analysis
Measure
Data Collection plan
Value and Waste - Process Mapping
Improve
5S & Scamper
Control
Quick Wins LSSWB Post Test

27. Management Value Survey

28. 7 9 9
23-Jun-15 PRE
Assessment People Behavior
Executive Mid-Management Supervisors
71
53
24
0
15
30
45
60
75
90
TOTALS
80
71
49
0
15
30
45
60
75
90
TASK
92
66
28
0
15
30
45
60
75
90
PEOPLE
85
69
61
0
15
30
45
60
75
90
SYSTEMS
67 62
30
0
15
30
45
60
75
90
CHANGE
14
35
10
0
15
30
45
60
75
90
COOPERATION
Grafik ini merupakan hasil scoring dari participant yang
terlibat dalam assessment MVS yang menggambarkan
behaviour dari tiap level yang diassess

29. PRE
Skill Inventory
Management Values Survey
0
33
66
99 Percentile
Mid-Management 33%
Executive 0%
Supervisors 55%
FUNCTIONAL
SURVIVAL
TEAMBUILDING
Executive 29%
Supervisors 33%
Mid-Management 22%
Executive 72%
Mid-Management 44%
Supervisors 11%

30. PROFESIONAL FEE IDR 517.000.000/ Nett
Term and Condition:
• 10% of Tax fee will be charged to client
• SMI will provide Program Design, Trainer & Coach laptop, laser pointer, written training material
(module book-master handsout), others training material, certificate of attendance,
facilitator/guest speaker, additional Training crew,and training report.
• Client will provide name tag, registration/attendance list, training venue, LCD Projector, LCD
screen, flipchart, whiteboard, board marker, sound system, consumptions, and any other
standard facilities relevant to support the training program.
• Clients will provide award / gift for training participants (If any)
• Client will provide standard transportation and accommodation for facilitator/guest speaker and
crew to sites
• Term of Payment :
• 50% before implementation
• 35% after three Month Implementation
• 15% After Project Reporting
• Payment By Transfer to Sukses Mulia Insani, Bank Mandiri 1570003998763
• This term and condition, including non-disclosure agreement (if necessary), will be detailed
further and incorporated in a written contractual agreement signed

31. 31

32. 32

33. Ferdinan has a lot of insight and hands on experience in process/operational level as
Quality Engineer in a Fortune 500 Company where he was responsible in maintaining
and improves product quality and quality system. Ferdinan is also a Certified Lean Six
Sigma Black Belt with solid background in cost reduction and business process
improvement, in a wide spectrum of industries. Currently, he is consulting director and
led operation of the firm.
FERDINAN
HASIHOLAN
OUR CHOACH
List of Latest Top 3 Business-Related Clients
Communication For Leaders
Lean Six Sigma
Lean Six Sigma
Steering
Committee
Steering
Committee
Steering
Committee

34. ARDEN DJAPRI
OUR COACH
List of Latest Top 5 Business-Related Clients
Consultant
Competencies
• Continuous Improvement
Program
• Project Management
• Business Process Re-
Engineering
• TQM
• ISO – MOS
• RCM
• Supply Chain Management
• Change Management
• Organization Design by
Process
Project Manager
(Representative)
Project Manager
(Representative)
Project ManagerLean Six Sigma
Lean Six Sigma
Strategic
Result-oriented leader who performs well in multi-cultural environment. Adept at
managing all phases of project life cycle, from assessment, design, planning,
implementation, and deployment, also improvement. Skilled at measuring and
design work-system performance through cross functional team to optimize
company resources for better share-holder, stake-holder, and community benefits
through end-to-end business improvement.
His proven track record are shown and spreading out from Manufacturing, Mining,
Oil & Gas, and Energy sectors which have been focusing on System, Process, &
Behavior Improvement of several good respective listed clients.

35. We congratulate YOU
to make a right decision to create
your better future, bring Success
and balance to all areas of your life
with US
SuksesMuliaInsani
OFFICE
Gedung Permata Jl. Ciputat
Raya No 30 Kebayoran Lama
Jakarta 12240
WORKSHOP
Jl. Puncak Pesanggrahan VII no
11 Bukit Cinere Indah Cinere,
Depok
PHONE
+6282231843089 (Primiputri)
+6281220360001 (Kharisma)
+6281280019595 (Teenu )