Download as PDF, PPTX
Uploaded byMarielba-Mayeya Zacarias
Gic2011 aula8-ingles
1. Communities of practice are groups of people who share a profession, interest or skill. They develop personally and professionally through sharing experiences and information. 2. Early research found that learning occurs through legitimate peripheral participation in a community. Members evolve from newcomers to experts through social participation. 3. Successful communities of practice have individuals who actively share information and experiences. They foster social interaction and collaboration to improve skills and productivity.
More Related Content
Gic2011 aula8-ingles
- 1. Information & Knowledge Management Class 8 - Communities of Practice Marielba Zacarias Prof. Auxiliar DEEI FCT I, Gab 2.69, Ext. 7749 mzacaria@ualg.pt http://w3.ualg.pt/~mzacaria
- 2. Sumário Communities of Definition Origins and development Benefits Success factors Actions to cultivate communities of practice Tool section Innovation Cast Online communities
- 3. Definition Group of peoplesharing an interest, profession, hobby, skill, art or craft. Emergent or designed Driving principle: People develop personally and professionally through sharing information and experiences
- 4. Starting point “Situated learning:legitimate peripheral participation” Lave & Wegner 1991 Focus of: Learning theory Knowledge management
- 5. Early years Study ofhow new group members evolve into established members Learning through the practice of participation Situated learning
- 6. After that... CoP structuredby: “Mutual Engagement” Establishment of norms and construction of collaborative relations through participation “Joint Enterprise” Shared understanding of “Mutual Engament” “Shared Repertoire” Shared vocabulary and meanings
- 7. Presently Learning through socialparticipation The individual as an active participant in community practices and in the construction of his identity within the group Community of Practice is a group of individuals that participate in an activity
- 8. Structure Domain Shared knowledgearea Community Strong social “Tissue” fosters interaction and encourages the will of sharing ideas Practice Specific focus on practice
- 9. CoP in organizations Integralpart of some organizational structures Allows “knowledge stewarding” Knowledge sharing to improve productivity Allow capturing tacit knowledge
- 10. CoP Roles Reduce thelearning curve of new participants Answer more quickly to customer needs Reduce re-work and avoid re-inventing the wheel Generate new ideas about products and services
- 11. Features Organically created withas many goals as individuals Membership defined by knowledge and expertise Indefinite duration Active participants Sharing of rules of thumbs and good practices, help and support among members
- 12. Benefits Social Capital Multi-dimensionalconcept Privada & public facet Value for the individual and the group Acquired through interactions of information, formal sharing processes, and learning from others
- 13. Success factors Individuals inthe community Social Presence Motivation Collaboration
- 14. Individuals in the community Members are effective condutors of information e experiencies Complement organizational manuals Fosters “storytelling” between colleagues that improves professional skills
- 15. Individuals at the community Study shows that workers invest 1/3 of their time searching for information 5 times more probable ask colleagues thant search for explicit knowledge sources manuals, data bases or books Integrating them in a CoP allows saving time
- 16. Individuals in the community Member have tacit knowledge difficult to express or store A person may tell another how to deal with a situation, shortening his/her learning curve Sharing through discussions and brainstorming
- 17. CoP as abridge.. Between theory and pratice Theory = know things (know-what) Pratice = know how to apply theory (know-how) CoP help individuals in linking theory with pratice
- 18. Social Presence Communicate witheach other entails creating social presence Degree of salience of another person in an interaction and the consequence salience of the interpersonal relationship Determines the participation in a communitiy
- 19. Barriers that hinder individualparticipation (in knowledge sharing) in a CoP egos personal attacts big intimidatory communities time restrictions
- 20. Motivation Individuals are motivatedto share when knowledge is regarded as: public asset a moral obligation a community interest tangible incentives (raises, bonuses) or intangible incentives (auto-esteem, respect)
- 21. Collaboration Sveiby and Simons(2001) Collaborative environment essential for “knowledge work” to be effective Experience, age, power e education Enterprise dimension and distance
- 22. Actions to buildCoP Design the community to evolve organically Create the opportunity of open dialogues and external perspectives Allow several participation levels leaders (centre) regular participants less active participants (periphery)
- 23. Actions to buildCoP Create public and private spaces Focus the community value Combine novelty with familiarity Find and follow the rhythm of the community
- 24. Practice Networks (RoP) Variant of CoP Informal social network that emerges from information sharing among people with common practice areas Entails looser relations Electronic networks blogs, foruns, mailing lists
- 25. CoP Online CoP virtualsupported by IT May extend traditional communities First CVs in the 90’s TheGlobe, Geocities, Tripod Social web appears from year 2000 Flicker, Twitter, FB, Delicious, etc.
- 26. Types of onlineCoPs Genres: Mommy blog, Political blog Member life cycle Theories about characters Example: use of avatars & v characters
- 27. Member life-cycle 1. Peripheral(only reads - lurker) 2. Newly arrived that participates and it is decided to form part of the community (inbound) 3. Regular Participant (committed) 4. Leader: supports the participation of others and performs intermediation tasks 5. About to leave (outbound)
- 28. Example: YouTube 1. Weonly see videos 2. We occasionally put some videos and comment others 3. We put videos regularly. We comment and evaluate videos from others 4. We abandon the community due to lack of interest or time
- 29.
- 30. Online Participation Anticipated reprocity Greateracknowledgement Online identity Sense of efficacy Sense of community
- 31. The FB case Personalityinfluences the way of using FB Extroverted as a complement Introverted as a substitute High in neuroticism like the Wall Low in neuroticism like pictures Open to new experiences use as a different way of socializing Competency and familiarity time in FB and wall visit frequency
- 32.
- 33.
- 34. Managing the Innovation Process Challengesand marketing campaigns Idea Management Innovation opportunities Innovation Projects Prize and acknowledgment management Innovation analytics Collaboration tools
- 35.
- 36.
- 37.
- 38.